Remote Desktop Connection frequently disconnects

Recently that office changed their network infrastructure. Since that change the user has not been able to stay connected to RDP for more than 20 minutes or so. Sometimes it will only take a second to reconnect, other times several tries. Sometimes they will be completely kicked off the internet and need to log back into the VPN then RDP again.
What was this change?

I have a remote user who works in a sort of collaboration office. They connect to our network using a Sonicwall VPN and then RDP onto a terminal server.Recently that office changed their network infrastructure. Since that change the user has not been able to stay connected to RDP for more than 20 minutes or so. Sometimes it will only take a second to reconnect, other times several tries. Sometimes they will be completely kicked off the internet and need to log back into the VPN then RDP again.The user did not have this issue before the change. I have other remote users, who work in other offices and work from home. None have had this issue.The user is able to log into the terminal server within our network and stay connected with no issues.Our VPN does DHCP lease. The host is set to automatically obtain an IP, and when they log into...
This topic first appeared in the Spiceworks Community

Similar Messages

Remote Desktop Connection keeps disconnecting

I have BT Hub 3 (recently upgraded to Broadband Unlimited at the end of Jan 2015).
Up until recently I was able to Remote Desktop into my work computer (via VPN tunnel) with no problems at all.
Around March 6th, I began to experience problems with the Remote Desktop Connect (RDP), in that it now makes an initial connection and then disconnects (typically within a few seconds, occasionally after a couple of minutes).
It will then cycle through a number of reconnection attempts, all with the same result, before it finally drops altogether with the message:
'The Remote Desktop Services Session has ended. Connection to the remote computer was lost, possibly to network connectivity problems'.
I have tried restoring both machines back to a date when i know the connection was working - no joy. I've also tried deleting an re-creating now VPN and RDP connections - no joy. I've researched online and tried various other things, but still have the same problem.
I've tried connecting using a laptop (via my wirelss connection) with the same result. My manager has RDP'd in from his home machines and has had no problem at all.
This leads me to consider whether the problem is with the router/BT Hub itself. I've tried the online diagnostic tools with no resolution to this problem.
Has anyone else experienced the same problem?

Oh well, I suppose that after more than 2 months of frustration with this issue, the BTCare Community is unable to help me.
I can be fairly sure that it's not my machine as it's also happened using a laptop, plus I've even reset my PC right back to its original factory state just to sure that nothing had become corrupted.
The network guys where I work have also looked at this and can find nothing at that end to cause this problem.
I've even borrowed another BT Hub and tried it through that - same problem.
So where does the answer lie? VPN issue? I've tried other VPN options - same problem. RDP problem? I've practically exhausted the list of suggested solutions that can be found by trawling the internet.
I even upgraded the broadband cable to replace the cheap old thing that has been working perfectly well in terms of broadband, again, to eliminate this as a possibility. Now I'm stumped.
To me, it looks like the problem lies between my router and the workplace network, i.e. a physical problem among the miles of lines connecting the two. Of course I don't want to shell out for a BT engineer to come out to investigate, so I thought that the combined wisdom of this community may have been able to help.
Sadly not.

Can 1 instance of Windows 8.1 ENTERPRISE host multiple Remote Desktop connections?

I am shopping for the components for building a machine with fair, high-performance hardware. I have Windows 8.1 Professional. I wanted to know if either Windows 8.1 Professional or Windows 8.1 Enterprise can support multiple remote connections
from users outside the local network. For example, my brother is based in San Diego, CA and has an underpowered laptop. Is there any way to make a remote connection over that much distance, from San Diego to Northern Virginia, from a RDP client running Windows
8.1 Professional to a RDP "server" Windows 8.1 Professional/Enterprise machine, and run a modern, single- or multiplayer- game over smoothly that connection? At the very least, is it possible to run common
apps (e.g. Microsoft Office 2013 IE 11, Adobe Acrobat XI) smoothly on a Windows 8.1 Pro RDP client connected to a Windows 8.1 RDP "server" located 2250+ miles away?
Would upgrading my installation from Professional to Enterprise improve the responsiveness and display quality for my remote users?
I know Windows Server R2 2012 has features specific for handling remote connections, but I am trying to keep a Windows 8.1 user experience. Still, if anyone can show some evidence that Windows Server 2012 R2 Remote Desktop Services (RDS) improves display
and responsiveness over long-distances for remote (RDS) connections, then I will shop for Windows Server 2012 R2 Standard instead. The huge drawback of Windows Server 2012 R2 Standard CALs is the enormous cost to enable 3-5
remote connections for family, non-commercial use.
Has anyone attempted to host long-distance remote access, non-commercially, for 3-5 connections? Has it worked well? What, in general, is required?
T. Webster

Hi,
It depends on the quality of the network connection to run the software smoothly throuth RDP. And I don't think the quality would be better if you upgrade to Windows 8.1 Enterprise.
Windows 8.1 allow only one session of RDP, the Remote Desktop Server in Windows other than the Windows Server edition has a limitation to allow only one concurrent user per session by default, i.e. if someone remotely connects to the computer over RDP then
whoever was logged in at that moment will be automatically logged off, even if that user is physically present at the computer. This is by design.
Regarding more information about RDP, please take a look at the following articles:
Remote Desktop app help
Remote Desktop Connection: frequently asked questions
Best regards
Michael Shao
TechNet Community Support

Remote Desktop Connection Stopped Working when Disconnecting

Hi I have a fresh clean install of Windows 8.1. Whenever I RDP into another Windows 8 machine... upong disconnecting I get the error: "Remote Desktop Connection Stopped Working"
I have tried not mapping to remote printers, or drives (smart cards etc.) and it still persists. When I remote to Windows Server or Win 7, it does not happen.
Anyone have any ideas?
Thank you
mi

FYI, same issue here, Windows 8.1 on ThinkPad W520 (upgraded from Windows 8).
Even without Fingerprint Manager, and having uninstalled ThinkVantage Password Manager as well, still crashes. I also tried the:
Dism /Online /Cleanup-Image /RestoreHealth
but no luck, my mstsc.exe is still crashing when the remote session window is closed.
Any ideas? Happy to upload/provide more details, here's the Report.wer contents from
C:\Users\myusername\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_mstsc.exe_fe9be6b453d387663f457b9f305ac5e3ae6f5fc2_00000000_2fb47393\Report.wer
Version=1
EventType=CLR20r3
EventTime=130332895175356766
ReportType=2
Consent=1
UploadTime=130332895176424161
ReportIdentifier=1d23a02d-7507-11e3-81f8-f0def1f95c65
Response.BucketId=c93f173301a697688e31de36235ffda6
Response.BucketTable=5
Response.LegacyBucketId=-439202015
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=mstsc.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Problem Signature 03
Sig[2].Value=5215e2b5
Sig[3].Name=Problem Signature 04
Sig[3].Value=WHSOLConnector
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.5.7.7
Sig[5].Name=Problem Signature 06
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Sig[6].Name=Problem Signature 07
Sig[6].Value=70
Sig[7].Name=Problem Signature 08
Sig[7].Value=71
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.NullReferenceException
DynamicSig[1].Name=OS Version
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DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\WINDOWS\system32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
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ApplicationIdentity=00000000000000000000000000000000

Remote desktop connects, black screen, disconnects after a few seconds

I have several servers running Windows Server 2012 R2. These servers are used for testing, and are members of a domain which has two DCs, each of which are running DNS Server.
Yesterday I noticed one of the servers was having an issue with its remote desktop connection. If I try remoting into this machine, it connects to a black screen, sits there for 2-3 seconds and then promptly disconnects. No error message is given. I tried
this from a couple different Windows 7 machines, and got the same result. I tried from my wife's iMac, which runs Jump Desktop, and too was met with the same result.
I can, however, remote into this machine via RDP from my work-issued laptop, which is running Windows 8. However, I cannot remote into the problem machine via Remote Desktop Connection from one of the 2012 R2 servers--I am met with the same result as the
other machines: connect, black screen for 2-3 seconds, disconnect without error.
I can remote into all of the other 2012 R2 servers without issue from any machine, including the iMac. I am experiencing this problem on one server only.
Since it is a test server, I reinstalled Windows from scratch this morning. This meant formatting the SSD and wiping everything out. I reinstalled the drivers, joined the server back to the domain and installed all of the updates available from Windows Update.
And rebooted. And yet, the problem persists!
I tried troubleshooting the "usual suspects," like turning off Windows Firewall, disabling antivirus software (currently none installed), disabling IPv6, setting a static IP instead of using DHCP, etc. I did notice the network adapter said it was
on a Network, not a Domain Network. I corrected DNS settings, and the network reidentified itself as being on the ParietalBone.net network. And yet, the problem persists. Remote Desktop to this server still yields a black screen for 2-3 seconds, followed by
a disconnect--EXCEPT from the aforementioned Windows 8 machine.
I looked in the TerminalServices-LocalSessionManager log on the offending server, and there are no errors. I only see repeated entries that say "Session X has been disconnected, reason code 12," where X is 1 or 2. On a couple occasions, the reason
code is 11. But I don't see any errors indicating a breakdown in security negotiation.
Without any robust logs or debug details, I'm at a loss of where to look for a solution.

I am cautiously optimistic that this may have been resolved.
The network card in the computer was only a 10/100 built-in card, so I replaced it with a 1Gbps card. Interestingly, this did NOT resolve the issue. I ran netsh to check on the state of the chimney offload, but it was already disabled.
In the network card properties, I changed the link speed and duplex from automatic to 1Gbps full, re-ran "netsh int tcp set global chimney=disabled" and rebooted. The problem persisted.
And so I went to the network card properties and set IPv4 Checksum Offload, Large Send Offload (three of these -- IPv4, v2 IPv4 and v2IPv6) and TCP Checksum Offload (IPv4 and IPv6) to Disabled. Jumbo Frames were also disabled. I rebooted again.
After the subsequent reboot, I was able to connect to this Server from machines that previously gave me difficulty. The only machine I haven't been able to test today (I'm in the office) is my wife's iMac, which is at home. However, I was able to bring this
server up via Jump Desktop on my iPad, so I'm suspecting that perhaps one of the offload options was to blame. I'm not sure why this would allow me to connect from some machines but not others. And as noted above, I have many other machines running Server
2012 R2 and they are NOT experiencing this problem. And I've not done any tinkering with network settings on any of them, so their chimney and offload settings are all in the default configuration.
Regarding the other items -- NIC team, virtual machine, etc. -- there was no NIC team, no SRIOV and no RDMA involved.
I had to turn IPv6 off on this machine, and only on this machine, because having it enabled was causing a lot more problems. DNS registration would keep failing, it couldn't pull Group Policy, it couldn't get time sync with the DC, etc. The servers are all
set up with static IPv4 addresses. The router supports IPv6 but I'm not actually using it, so disabling IPv6 wasn't a concern to me.

Remote Desktop Connection to Windows 8 PC from other computers crashing

Hi all.
Was hoping someone would be able to help me with an issue I'm having.
I'm trying to get a LAN remote desktop connection established to my Windows 8 laptop. It's an HP ENVY 17t-2100 CTO 3D Edition Notebook PC. Note that I'm running Windows 8 Pro only - not 8.1 as HP haven't released 8.1 graphics drivers for this laptop and probably
never will. The computer has a single user profile that has full administrator rights.
I have followed numerous web tutorials on how to turn on Remote Desktop. I've gone into Advanced System Settings > System Properties > Remote > checked "Allow Remote connections to this computer". All seems ok to me.
The problem comes when I try to establish a connection. When the connection is made, it almost instantaneously crashes the session on the computer or device trying to connect. The RDP client on my Windows 7 laptop, Mac OSX or Mac running Windows 8.1 Pro just
crashes, while the RDP iPhone or iPad app simply flickers for a few seconds then goes back to the main screen. Meanwhile, the HP ENVY loads the lock screen and displays a message saying XXX device is connected remotely and it won't let me log back in to kill
the connection or do anything. I have to restart the computer from then to be able to use it again.
I'm convinced there's not a problem with my local network as the HP ENVY can RDP into the Windows 7 laptop or Mac running Windows 8.1 without any problems. All computers are connected via Ethernet to a Linksys/Cisco wireless ADSL modem router which supports
Gigabit. The iPhone and iPad of course connect to the wifi network from the Cisco/Linksys modem router
I've also had a brief look at the RDP local connection logs. From what I can make out, they confirm that a user has successfully logged in, but they don't provide a crash log or a log of the user ever disconnecting, probably because I have to restart the computer
to continue using it. Dead end there, it seems.
The HP ENVY is connected to 3 external HP LED monitors. I've disconnected them and tried all devices with no luck. I've also played round with the RDP client settings to not mount drives or printers and the HP ENVY has no printers connected anyway, though I've
done all I can to remove any printer drivers as I've read elsewhere that they are what could cause the problem, but I've had no luck.
If anyone can suggest anything more that I can try, I would be unbelievably grateful! I'm more than happy to provide screenshots or videos of what happens when I try connecting. I'm not sure what you experts would find immediately helpful so just ask away if
you think I can provide anything.
Thanks in advance!
rugbyreff

The first thing that I would try is to uncheck all of the boxes for local resources on computer running the RDP client. It is possible that a device, such as a printer or other redirected device, is causing the crash. You can also look under Event Viewer
in the event logs of both systems and see if anything unusual appears when you attempt the remote connection.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet
Hi Brandon
Many thanks for your suggestions. There's nothing in the logs that I could find, like I said in the original post. I've also tried connecting with bare minimum settings on all devices (FYI the iPad and iPhone version don't support the use of printers) and
this still hasn't helped.
If you have any other ideas I'd be very glad to hear them!
rrugbyreff
"If it's worth doing, it's worth overdoing" -- MythBusters

HP LaserJet Pro MFP M127fn and Remote Desktop Connection

So, my pc operates on Win7-64bit. I use Remote Desktop Connection to log in to the company server, running on MS Server 2008. I purchased the HP MFP M127fn today after confirming that it is compatible with both OS listed above. I successfully installed it directly to the server via usb cord - to make sure the correct drivers downloaded to the server. I was able to test-print and print from an app while physically connected to the server. I then disconnected the printer from the server and successfully connected it to my local pc. I can test-print and print from an app on my desktop. When connect to the server via RDC, it recognizes the MFP M127fn as my default printer, and sends a print job to my local pc. I can see the job in the server print queue, I can see the print job in queue on my desktop....it spools, then says it prints, however no actual print job ever materializes.
If I select to print to the MFP M127fn fax from the server, it will open the fax window on my desktop, allow me to enter a phone number, and will dial out and send the fax. So, that driver is functioning properly.
So, my question is this: If the printer and fax claim to be successfully installed, why do I not get the print job that is sent via the server and appears in my local print queue? I get no error, either on the server side or the local desktop. They both truly think the job has printed.....but no paper ever comes out.
Our company has used several other HP printers over the years with this same set-up and have never had a problem until now. The last one was also an HP MFP - the CM1312. So, I am now completely stumped by this. I called HP support and was routed through 4 different areas before I was told that no one had a clue what the problem might be. I then called the Easy-Tech desk at Staples, where I bought the printer, and was told that it was most-likely a hardware issue and I should return the printer to swap it out for another one. If nothing would print at all, I would agree it's hardware. But, as I can print locally, I'm more-inclined to think it's driver-related......any suggestions?

Hi,
The M127fn uses the PCLmS printing language which is a lightweight printing language, a such is not supported for RDP printing.
As a reference you may find the following socument about Citrix, Terminal Services and RDP Printing, as you may find listed the M127 is not supported for a such:
http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4aa0-8465enw&404m=secure-erc
That is clearly not an harware issue, however I suggest returning the printer and replacing it with a different model which better feet such a task.
The M225dn as an example uses a PCL 6 print driver and should provide a better feet for RDP printing using HP UPD.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Remote desktop connection problem windows 8

Hi everybody,
I hope you can help us. We run a software package that uses a remote desktop connection. When the program is minimised for more than a couple of minutes, the connection disconnects and takes a while to reconnect. We've been in touch with the guys that run
the program and they've said that there's no problem on their end and that it must be on our end. It's happening with all three computers at one location and it's not happening with our two computers in our other location.
I've been in touch with the online support guys in microsoft and they couldn't help. So I'm wondering if any of you can help us (in laymans terms please!).
All our computers run Windows 8.
Thanks in advance.

Hi,
Thank you for your posting in Windows Server Forum.
Yes, you can check with 2 different settings. 1) By Collection properties (Server 2012\R2) and RDP-Tcp connection under Remote Desktop Service Manager (Server 2008 R2). 2) The other setting is related to GPO (Set time
limit for active but idle Remote Desktop Services sessions) as following path.
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
You can check below link (Configuration 1) for more information.
[Forum FAQ] Restrict number of Active Sessions in RDS 2012 and 2012 R2
http://social.technet.microsoft.com/Forums/en-US/00c2252b-8ec0-489f-8da2-07a434a9b5a2/forum-faq-restrict-number-of-active-sessions-in-rds-2012-and-2012-r2?forum=winserverTS
Hope it helps!
Thanks.
Dharmesh Solanki

Installed the RDS 2012 Server License per user CAL (5pcs) after not allow over two users remote desktop connection problem

I have successfully to installed the RDS 2012 Server R2 per user CAL (5pcs) Open License after is found not allow over two users to remote desktop connection on this Server problem, I try to uninstall the license and then (internet on-line & telephone
call Microsoft Activate Center get the activate key) to reinstall is still same of the result on below problem.
Select a user disconnect so that you can sign in.
There are too many users signed in
User1 Active
User2 Active
() Force disconnect of the user

Hi,
In addition you can also refer following article for RDL configuration.
RD Licensing Configuration on Windows Server 2012
http://blogs.technet.com/b/askperf/archive/2013/09/20/rd-licensing-configuration-on-windows-server-2012.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
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Windows 7 remote desktop connection cannot logoff the local user

Windows 7 remote desktop connection cannot logoff the local user
Remote Desktop connection:
(This experience is from Windows 7 remote to Windows Embedded Standard 7 computer)
I used Remote Desktop to try to log on to a Windows 7 (WES7E) computer and someone is already logged on locally (Console Session), I saw a message like this:
"Another user is currently logged on to this computer. If you continue, this user has to disconnect from this computer. Do you want to continue?"
I click on Yes.
Then I saw "Please wait for [username] to respond". No action from the logged-on local user, I waited for 30 seconds, then I was able to login the computer and at the same time was able to disconnect the logged-on local user.
Question:
1. "Another user is currently logged on to this computer..." message doesn't show me the actual logged-on user name. Is there any way to show the user name in this pop-up message?
2. After waiting for 30 seconds, I was able to login the computer and the logged-on local user is disconnected, however this local user is never been logged-off. I wanted to logoff the local user (with Console Session) when I made the connection remotely
to the computer from remote desktop (Just like Windows XP) Is there any group policy can change the behavior?
The policies I have looked at are:
Local Computer Policy | Computer Config | Admin Templates | Windows Components | Remote Desktop Services|Connections|Deny
logoff of an administrator logged in to the console session => disabled
Regards,
Mei Davis

Hi ,
These behavior is by design. There is no way to change that. Thank you for your understanding.
Best Regards.
Tracy Cai
TechNet Community Support

Remote Desktop Connection Manager can only open 6 sessions at a time on Server 2012

I am only able to open, and view thumbnails, for a maximum of 6 RDP sessions on my Server 2012 box at a time in Remote Desktop Connection Manager (RDCM). If I add more sessions I just get a variety of connection errors for the additional sessions. If I activate
a 7th session one of the existing 6 sessions goes off-line with a connection error message. Sometimes the error says 3334, sometimes the error says 0x8345000E, and sometimes it just says there is a connection error.
I have checked Group Policy on the server to ensure I don't have any settings restricting the number of RDP sessions.
In fact, I will often have 30 or 40 RDP simultaneous sessions opened, I am just not able to view them all in RDCM. I have seen reviews of RDCM with screenshots showing dozens of thumbnails so it seems to be something that's possible to do.
Are there any settings I should make on the server to allow RDCM to connect to more than 6 simultaneous RDP sessions?
Just to be clear, all these RDP sessions are running on the same server. Also, I am just using the trial license for Server 2012 and Remote Desktop Services right now. I don't think that should have an impact, but I wanted to be thorough.

Thanks Jakub for "corflags" info.
Unfortunatelly it doesn't work because running mRemoteNG.exe process in 64bit can't load MSTSC ActiveX component (referenced assemblies) because original files were assembled from 32bit dll [mstscax.dll]?
Error message when making RDP connection:
Could not load file or assembly 'Interop.MSTSCLib, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. An attempt was made to load a program with an incorrect format.
I was able to create new AxInterop.MSTSCLib.dll and Interop.MSTSCLib.dll assemblies from 64bit dll version and now it works with "AnyCPU":-)
http://www.filedropper.com/axinteropmstsclib-mremoteng
Using AxImp.exe and TlbImp.exe didn't worked for me because it creates assemblies in wrong namespace "MSTSCLib" instead of "Interop.MSTSCLib" (AxImp.exe) and TlbImp.exe for changing namespace generated many "marshaled errors"
so final .dll wasn't working.
Adding MSTSCAX.dll reference in Visual Studio directly created correct and functional assemblies. Who don't know how to create 64bit compatible assemblies or don't have Visual Studio, feel free to check linked file.
Hope it helps
P.S. Sorry for possible technical misinterpretation, I am not programmer so creating new assemblies was trial-error process...

Using a remote desktop connection with the Macbook pro.

I use the remote desktop connection on the Macbook pro and am unable to exchange info between the mac and the remote connetion windows. For example, if I am writing an email from the remote connection and want to attach a document, photo etc. that I created on the Mac, it just doesn't work. It seems like the Mac and the desktop connection are completely seperated eventhough they are both on the screen in front of me. the systems I use for work are not Apple compatible and will not work on anything other than windows explorer and in my case the remote desk top connection. Any ideas!

Welcome to Apple Discussions
Try running in 'ClamShell' mode (MacBook Pro lid closed and using an external keyboard and mouse) with the Gateway connected and then run System Preferences/Displays, it should show then ...
My 1920x1080 monitor shows the following:

I have an Ipad 2 and here is what I am trying to accomplish. On my laptop I connect to a remote desktop connection to access a shared program we use for reporting. How do I set up my Ipad to access this remote server? Thanks for the help.

I have an Ipad 2 and here is what I am trying to accomplish. On my laptop I connect to a remote desktop connection to access a shared program we use for reporting. How do I set up my Ipad to access this remote server? Thanks for the help.

Close ... before going for a specific Cisco app ... lets find out some details:
Host we need more details:
What is your server environment (Windows Server, or Mac OS X Server, or Linux)?
What security is implemented in your environment - as what is restricted (RDP for all or specifc credentials on all machines? Are you part of local admin group to the server you wish to connect)?
Does your environment Support CISCO IPSec connection? If so use Settings> VPN and IPSec tab to enter VPN details, if not then go with above suggestion. IF your restricted to RSA then either built in VPN settings or 3rd party app for RSA would suffice.
Finally, there are many RDP applications out there I use "Mocha RDP Light" (free minimal ads when launched not when connecting).

Remote desktop connection not working in windows 7 Pro x64 bit sp1 3389 port not working

i have still facing same problem in last two week in my system RDC not working . i have installed in my system windows 7 x64 bit Pro sp1 then i check 3389 port working or not in my system use the command netstat -a -o command in
command prompt but this is my bad luck its not woking in my machine after i have decide to change RDC listening port via registry i have change it 3389 to 3391 after restart my system, and
after again testing using same command but no any change again rdc not listening . After i have search this issue on search engine google bing and microsoft , i have found more solutions but i have try one
uninstalled two microsoft updates first is kb KB2621440 second is KB2667402 and after again restart my system and again installed KB 2667402 But not change i have already enabled Remote Desktop connection in windows 7 and select the option
any version computer running , i have try three and four time enable disable remote desktop connection in my machine . but not change i have all windows firewall disable and uninstalled anti virus they intalled in my machine , and using the Mcafee
stinger tools to scan my machine to remove virus but stinger is not found any thread in system. ihave already run this command in my system sfc /scannow Please Can you help me to fix this issue.

Hi,
When you try to start the Remote Destop Connection, what errors it showed out?
Could the other PCs connect this PC with the RDC?
So you have read this blog?
RDP connections might fail due to a problem with KB2621440 - MS12-020
Did you reinstalled the KB2621440?
Besides, did you follow this guide to enable the RDC connection?
Connect to another computer using Remote Desktop Connection
And also this guide?
Why can’t I connect using Remote Desktop Connection?
Please take a check with those settings again.
Best regards
Michael Shao
TechNet Community Support

How do I find out my MBP's 'server name?' to run Remote Desktop Connection?

How do I find out my MBP's 'server name?' to run Remote Desktop Connection?

Hi Dave,
You need to type the server name that was assigned by your mail administrator for the server running Exchange. So please ask your administrator for the Server name. Thanks for your understanding.
For more information, here is an article for your reference.
Add or remove an e-mail account
https://support.office.com/en-ca/article/Add-or-remove-an-e-mail-account-ff7c7735-6117-4b0d-aef6-8aa8a072f60f
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Remote Desktop Connection frequently disconnects

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