Remote Desktop Connection has encountered a problem and needs to close. We are sorry for the inconvenience.

Hiya,
What O/S versions(RDP) are you connecting to and from? Try and open the target machines event log and see what it throws when you try to connect.

Similar Messages

Random error message="FireFox.exe has encountered a problem and needs to close.We are sorry for the inconvenience."...What causes this???

I launch firefox3.6.13 into google homepage.
I click on almost any bookmark and I get that message.
another message I get is: " ZoneAlarm browser security detected problem with stability of protected browser. It will be restarted."

I'm asking for more information.
Please try that in [[safe mode]] and check for the issue.

Adobe photoshop cs5 has encountered a problem and needs to close. we are sorry for the inconvenience

I tryed unstalling it and then restall it and i tryed ccleaner to clean the register and nothing is working and i had it working but when i closed it and updated my computer for updates it did not work again this is annoying cause i got the free trail version so please anyone help me out

Open you Event Log and see what the defaulting module is. It could be PS, drivers, conflicting program, corrupted load of program, or any number of things.

Itunes has encountered a problem and needs to close. we are sorry for the i

ok so i installed itunes and i keep getting that error and it wont let me open itunes. i have uninstalled itunes and quicktime and installed the newest version and an old version as well and this error keeps comeing up. getting pretty ****** because im a college student and i need my music. any help will be apprecitated
here is the error that i get (error signature: appname itunes.exe Appver.7.3.1.3 modname: Unknown ModVer:0.0.0.0 offset 10001040)

thank you Abner!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Help! Blackberry Desktop Software has encountered a problem and needs to close

I cannot get my Blackberry Desktop to open. An immediate message is displayed" Blackberry Desktop Software has encountered a problem and needs to close." I have done the following:
1. Rebooted
2. Uninstalled and reinstalled from the website
3, Uninstalled, gone in to the program files and removed everything I cou;ld find from Research in Motion and then reinstalled from the website and rebooted
Nothing has worked. My Blackberry Bold 9700 phone is still working just fine but I cannot back it up/
I am not the most technilogically savvy but I'm not bad...Someone please help!.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Desktop Software has encountered a problem and needs to close

When I try to open Blackberry Desktop the message I get is that Blackberry Desktop Software has encountered a problem and needs to close. I have a Blackberry Bold 9700 and as a result I cannot sync. Does this mean I need to uninstall and reinstall? If I reinstall will I lose the update that I have on my phone that has changed the interface? Will I have to reinstall that as well?
Thanks for any help or advice you can give me.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BB Desktop Software has encountered a problem and needs to close

I installed BB Desktop V 6.1 (610_b034_multilanguage) on my laptop that runs Windows XP. Installation completes. When I attempt to open the program, it gives me "BB Desktop software has encountered a problem and needs to close." I've tried uninstalling and reinstalling. I've rebooted. I've closed all other programs before install and before running the program.
Thoughts on how to fix?
Thanks,
Randy

I'm having the same problem after upgrade from 5.1 to 6.0. AMy Blackberry Bold 9700, just bought this morning. Appreciate any assistance. Thanks

Lotus Notes 8 + BB DM 5.0.1: BB Desktop Manager has encountered a problem and needs to close.

I just purchased a Bold 9700 and am trying to sync my Lotus Notes 8 calendar to my BB. I am using Desktop Manager 5.0.1. I appear to have set up the syncronization properly because it starts but when it reaches record 1057, I receive a message that reads "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on "details" I see the following information: Error Signature. AppName: Desktopmgr.exe   AppVer: 5.0.1.37   ModName: Insections.dll   ModVer: 7.1.1.129 Offset: 001a32ed. How can I successfully sync my calendar and BB?

laureng wrote:
I just purchased a Bold 9700 and am trying to sync my Lotus Notes 8 calendar to my BB. I am using Desktop Manager 5.0.1. I appear to have set up the syncronization properly because it starts but when it reaches record 1057, I receive a message that reads "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on "details" I see the following information: Error Signature. AppName: Desktopmgr.exe   AppVer: 5.0.1.37   ModName: Insections.dll   ModVer: 7.1.1.129 Offset: 001a32ed. How can I successfully sync my calendar and BB?
Hi and Welcome to the Forums!
Here is an article that may be pertinent:
KB10340 "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." during the synchronization process
Otherwise, I would think that record 1057 is a bad record and is causing this problem. You might try figuring out which item that is and deleting it, then trying again.
You also could try activating advanced logging and seeing it that provides more details to help you:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

I have a new MacBook ProI have a new MacBook Pro. When I try to edit a Word document in any way I get a screen that says Word has encountered a problem and needs to close; that I may lose the info. I was working on and I can't recover my work. Help?

After decades, I finally gave up on Microsoft and bought a MacBook Pro. However, for work, I still have to use Microsoft. When I try to edit a Word Document in any way a screen pops up saying Microsoft Word has encountered a problem and needs to close; gives me an option to recover my work and restart Word; when I click that option Word restarts but I alway lose my work. This just started; before it was working fine. Help?

This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
mitch86 wrote:
... However, for work, I still have to use Microsoft.
Are you certain about that? There are many alternatives to Office today. Consider
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free)
OpenOffice (completely free)
In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

Windows XP gives message "BlackBerry Desktop Software has encountered a problem and needs to close." when trying to start Desktop Manager

I apologize if this issue has already been handled in others' posts; I just can't locate my specific issue, and I'm a newbie with this.
I first encountered the Windows crash shown in subject yesterday when trying to sync my Blackberry. Message is displayed after the program churns for awhile, but hasn't even detected a remote device or shown that it is doing any work.
I vaguely recall agreeing to an update a few days back. Perhaps Windows has updated recently as well?
I have uninstalled and installed most recent Desktop version several times, rebooting in between. I have tried installing original version as well - Desktop at least starts then, but bombs before syncing anything. I also have rolled back my Windows system to before last Windows update.
Here is the error message that I believe is associated with this problem:
Sunday, December 26, 2010
.NET Runtime 2.0 Error Reporting
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 microsoft.practices.composite, P5 2.0.1.0, P6 4c58abaf, P7 12b, P8 50, P9 sclhiaanmqhkf4zdfpvvwejkphn1z uj, P10 NIL.
Thanks in advance for any help you can provide.

Bold 9650 running on Windows XP
I finally solved my problem with blackberry desktop manager 6.0.1 by going bck to 6.0 version and here is how I did it, since the 6.0 version is not available on blackberry's website or on a disk and I have spent over 30 hours with BB tech support all to no avail in fixing 6.0.1 and enabling it to open.
1) Removed any Blackberry desktop software from my computer via the add/remove program in the control panel. No need to deal with a clean uninstall in terms of registry cleaner, etc.
2) Installed 6.0 which i was lucky enough to have backed up the intallation files from several months ago when I backed up my entire system to an external drive.
3) Opened BB desktop mananager and connected my device and configured my sysn with outlook and all worked out.
If anyone needs BB Desktop Manager 6.0 to go back to a version that once worked for you, please let me know and I will email it to you via yousendit.com since it is a 95mb file.
-Marty

BlackBerry Desktop Software has encountered a problem and needs to close. (I am sick of seeing this!)

Can anyone help me? Does not matter if I use the version on disk or download the one from the site, I get the above message every time. I tried using 5.0 and it worked, but was daft enough to update when asked. Is there anything I can do? I am using XP on my Samsung V25 laptop.
Regards Paul

So here's how I fixed my issue.
Delete the Rim.Desktop.exception.log located here:
C:\Documents and Settings\[USERNAME]\Application Data
Run the application, it will crash with the error message above and create a new Rim.Desktop.exception.log file. Open it in notepad and look through it.
In my case the exception was this.
Exception message is: The current build operation (build key Build Key[Rim.Desktop.Shell.MyBlackBerryApplication, null]) failed: Could not load file or assembly 'Rim.Desktop.Services.PolicyManager, Version=6.0.2.44, Culture=neutral, PublicKeyToken=null' or one of its dependencies
I followed the suggestion of renaming the file C:\Program Files\Research In Motion\BlackBerry Desktop\Modules\Rim.Desktop.Services.PolicyManger.dll to Rim.Desktop.Services.PolicyManger.dll.old
I then tried to lauch the application and it crashed, you must do this! renaming it back without this step will not work. Then I went back and renamed the dll file back to it's original name Rim.Desktop.Services.PolicyManger.dll and sure enough the application worked.
Must be some messed up reference somewhere, it's stupid and RIM should figure this out before releasing updates. Obviously your issue may be different but the exception.log file should point you in the right direction.

Desktop Manager has encountered a problem and needs to close.

My system was working fine until today. Now after I sync my BB Pearl with Outlook i get this message and my Desktop Mgr shuts down. I am running Desktop v4.2.2.14. The syncing operation seems to be workign just fine but then the Desktop Mgr shutsdown about 15 seconds after the sync is complete.
I am running Outlook 2003 on a Windows XP Version 5.0.
I tried uninstalling and reinstalling the software with no improvement. Any other ideas?

Have spent 6 months being bounced from company help desk to Blackberry help within my company to Verizon etc. First time I found this forum. Good to know I'm not the only person having major issues. My sync worked perfectly until I did a recommended software upgrade. Now I cannot sync my calendar to my Lotus Notes calendar. Contacts sync works fine but the calendar was my primary reason for moving to a smartphone. Will try backing down to the old ServicePak. Thanks.

SAP_CR has encountered a problem and needs to close

Hi,
I have a client currently using SAP B1 2007 SP00 PL47.
They have multiple SAP B1 companies set up.
SAP Crystal Report(CR) integration Add On is installed.
Crystal Report 2008 is also installed.
My client logon to SAP company A, run a report from the CR Add On.
While waiting, he then logon to Company B and do other work.
Then he received a message "SAP_CR has encountered a problem and needs to close". we are sorry for the inconvenience.
Note that
1. the error only happens when my client logon to 2 companies at the same time.
Has anyone encountered that problem before?

I know this is a couple of months old but it was the only result that came up in Google and relates to exactly the problem we are having with the exception a user is not trying to open more than one company at a time. We have the same version of SAP as the original poster to this thread, SAP Business One 2007, and are trying to load up Crystal Reports 2.0.0.7 integrated add-on. All other Add-Ons install and load fine when the user has logged in but not the Crystal Reports add-on.   The add-on is set to start automatically but it does not and when I go into the Administration - Add-Ons - Add-on Manager the Crystal Reports for SAP Business One has a Status of "Connecting" and the Group is showing as "Automatic". When I highlight the addon and attempt to click "Start" to force it to start the same popup appears saying "SAP_CR has encountered a problem and needs to close.". At the same time as this keeps happening I check the computer's normal event error logs and I get the following event:
Event Type:     Error
Event Source:     .NET Runtime 2.0 Error Reporting
Event Category:     None
Event ID:     5000
Date:          23/02/2010
Time:          09:44
User:          N/A
Computer:     OBIWAN
Description:
EventType clr20r3, P1 sap_cr.exe, P2 2.0.0.7, P3 494ae647, P4 mscorlib, P5 2.0.0.0, P6 492b834a, P7 a8b, P8 0, P9 system.io.filenotfoundexception, P10 NIL.
It looks as though it relates to an ASP.net issue but the machine has the latest 3.5 Dot Net installed. I have attempted to un-install and re-install SAP B1 and the Crystal Add-on (as well as the dot net framework too) three times now and each time the same popup keeps appearing. Please can anyone help solve this problem? Thank you very much for any help. I appreciate it.
Kind regards
Matt

HeLp itunes has encounted a problem and needs to close?? please please HeLp

i downloaded itunes and had it up going and working fine then it asked me to download the new versoin and i kept saying no becuase i was afraid it would mess up my itunes well lets just say i was right now when i try to open itunes i get this message "itunes has encountered a problem and needs to close. we are sorry for the inconvenience." ok well i've pushed the debug and the send error report and don't send but nothing works i dont know what to do becuase itunes needs to close but it was never open
i even redownloaded and it says " repair or remove "
please please tell me how to fix this do i need to remove itunes becuase repairing it doesnt work but will i loose my music??

i downloaded itunes and had it up going and working fine then it asked me to download the new versoin and i kept saying no becuase i was afraid it would mess up my itunes well lets just say i was right now when i try to open itunes i get this message "itunes has encountered a problem and needs to close. we are sorry for the inconvenience." ok well i've pushed the debug and the send error report and don't send but nothing works i dont know what to do becuase itunes needs to close but it was never open
i even redownloaded and it says " repair or remove "
please please tell me how to fix this do i need to remove itunes becuase repairing it doesnt work but will i loose my music??

Itunes has encounter a problem and needs to close.

Hi,so I have Itunes v10.6 and I have repeatedly attempted to get on to Itunes on my windows XP computer.I have uninstalled and reinstalled.gone onto Itunes in safe mode and a few other things.Each time a message pops up and says "Itunes has encountered a problem and needs to close.We are sorry for the inconvenience". then I click on don't send and it crashes every time.
Error signature: AppVer: 10.6.1.7 ModName: ntdll.dll ModVer: 5.1.2600.6055 Offset: 0000120e
Help would be much appreciated since I haven't been able to get in for a few days.

ModName: ntdll.dll ModVer: 5.1.2600.6055
It sounds like you've worked through the general troubleshooting document for XP launch crashes, quits, freezes, etc, BB. Is this one a systemwide crash, or is it limited to a single user account on the PC?

Remote Desktop Connection has encountered a problem and needs to close. We are sorry for the inconvenience.

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