Remote Desktop Connection - Resolution problem

Hi,
On my laptop i have Windows 8.1 Pro, with a resolution of 3200x1800. When i used RDP to a server that for example run windows 2008 r2, 2012 2003 etc, the resolution is very tiny. I have googled around and it seems like RDP does not support this change, even
if i change the fixed size, it changes only the window and not the connection resolution.
I have tried Remote Desktop Manager and mRemoteNG and these works ok, but what about the RDP client ?
Any FAQ from MS on this ?
Thanks for reply.
/Regards Andreas

Hi Andreas,
RDP 8.1 was made many changes. one is the addition of a new message that can be sent from the client to the server to dynamically update the resolution inside the remote session to match what is available on the client without the need to do a
complete reconnect of the session.
Thus the change is quick enough to be practically the same as a local change. If you don't want it change your resolution dynamically, make sure"let me choose one scalling level for all my display" checkbox is checked:
right click desktop, click Personalize, click display link at bottom left hand corner of the page, check "let me choose one scalling level for all my dispaly" checkbox, restart the computer to
take effect.
Don't forget set your display is "Full Screen" at the Remote Desktop Connection settings.
Karen Hu
TechNet Community Support

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Remote desktop connection problem windows 8

Hi everybody,
I hope you can help us. We run a software package that uses a remote desktop connection. When the program is minimised for more than a couple of minutes, the connection disconnects and takes a while to reconnect. We've been in touch with the guys that run
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Hi,
Thank you for your posting in Windows Server Forum.
Yes, you can check with 2 different settings. 1) By Collection properties (Server 2012\R2) and RDP-Tcp connection under Remote Desktop Service Manager (Server 2008 R2). 2) The other setting is related to GPO (Set time
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http://social.technet.microsoft.com/Forums/en-US/00c2252b-8ec0-489f-8da2-07a434a9b5a2/forum-faq-restrict-number-of-active-sessions-in-rds-2012-and-2012-r2?forum=winserverTS
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Hi,
Please take a try with the steps below:
1. Start "Remote Desktop Connection".
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3. Click on the "Display" tab.
4. On "Display configuration" settings, you can change the "Remote Desktop Connection" display by moving the slider from "Small to Large".
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Here is the screenshot:
Also please take a check if the monitor itself is configured well.
Hope this may help
Best regards
Michael Shao
TechNet Community Support

Installed the RDS 2012 Server License per user CAL (5pcs) after not allow over two users remote desktop connection problem

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Hi,
In addition you can also refer following article for RDL configuration.
RD Licensing Configuration on Windows Server 2012
http://blogs.technet.com/b/askperf/archive/2013/09/20/rd-licensing-configuration-on-windows-server-2012.aspx
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Problems conencting via Remote Desktop Connection to a server

hello! i have a problem connecting to one of our servers via Remote Desktop Connection. The story goes like this: the server works fine, i can connect using my credentials with no problems, the firewall is up. But, when i restart the server, after loading
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Hi Dede,
Your box is up to date with windows updates.
Witch windows server are you using?
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Att,
Nicolas Rojas

Remote Desktop Connection has encountered a problem and needs to close. We are sorry for the inconvenience.

Remote Desktop Connection has encountered a problem and needs to close. We are sorry for the inconvenience.

Hiya,
What O/S versions(RDP) are you connecting to and from? Try and open the target machines event log and see what it throws when you try to connect.

Problem Establishing Remote Desktop Connection from Win 7 64Bit

I just got a new Lenovo laptop running Windows 7 Pro 64 Bit with Service Pack 1. I have installed all Win 7 Updates.
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http://www.davidmoore.info/2009/12/02/running-32-bit-remote-desktop-connection-on-windows-64-bit/
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Hi,
Based on my research, please check whether the value of HKLM\SYSTEM\CurrentControlSet\Control\Lsa\Security Packages is
kerberos
msv1_0
schannel
wdigest
tspkg
pku2u
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more information about how to back up and restore the registry, please refer to
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Jeremy Wu
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I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resultion settings, still the same.
Any suggestions/help would be much appreciated.
I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resolution settings, still the same.
I've been trying to set up my new MacBook Pro [with Retina display 2015 edition]. I use a lot of university software via Remote Desktop connection, it worked very well on my Acer laptop and it's vital that this staff works as good as on Windows machines.
The problem is that when I open the connection on MacBoook the display is not great - I can see pixels, just like my grandmas' TV from the 1970s. I tried with different resolution settings, still the same.

Should I assume from your reply that the solution lies with my corporate IT?

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At home, I just upgraded from a Windows 7 Ultimate 32-bit desktop to a new Dell with Windows 7 Ultimate 64-bit OS. Remote Desktop Connection from my old home PC to my work PC worked great for years even after upgrading both to Windows 7 Ultimate. Now everytime I try to use Remote Desktop Connection (RDC) to connect into my work PC (with Windows Ultimate 7 32-bit) the RDC window will freeze after a new seconds of use. If I wait approx 3 minutes the RDC window will unfreeze for a few seconds before freezing again. If I minimize the RDC window on my home PC, I can continue to work because it's only the RDC window that is frozen. Here is everything I've tried already that has not helped:
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3. Taken my home PC to work to test behind the company's firewall--doesn't help
4. Disabled Window Auto Tuning (suggestion from this website)
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7. Using MSCOMFIG, disabled all Startup items - no help
I have another home PC running Windows XP, it works perfectly using RDC to connect to my work PC. Also, I have no problem at all using RDC from my work PC back into my home PC (the other direction).
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Any suggestions would be appreciated!

Hi,
Since it works in Safe Mode, I suspect this should be related to some conflicts, please try the methods in the following Knowledge Base article to have a check:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
In addition, please also ensure the NIC drivers on all of the computers are up-to-date.
Hope this helps. Thanks.
Nicholas Li - MSFT

Remote Desktop Connection from a Windows 8.1 laptop to a work PC using Windows 7

Hi!
I posted this question in the MS Community forums and they redirected me here... I searched the forums here but didn't find anything that helped with my problem. So here is my original question (posted originally here: http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/remote-desktop-connection-to-a-work-pc/5fa25045-de24-4a7c-9c8e-caf9ce17e444):
For the past few weeks, I've been trying to set up a VPN connection to my work PC so I can work from home.
Work PC runs on Windows 7 (I assume Pro, but I can't confirm at the moment).
Home laptop runs on Windows 8.1 (the laptop came with Windows 8 already installed, so I assume it's the standard, or Home, edition. I manually upgraded to 8.1).
Now, after many migraines and sleepless nights fiddling with settings, the VPN connection works. However, what prevents me from completing the connection is Remote Desktop Connection.
Here's the error I get:
"Remote Desktop can't find the computer "<computer name>". This might mean that "<computer name>" does not belong to the specified network. Verify the computer name and domain that you are trying to connect to."
Note:
- I DO have the correct computer name. I have a working connection to my work PC from my personal desktop PC (running XP), though I sometimes need to travel and a laptop is much more practical to carry around than a PC... ;)
The VPN Connection Wizard never asked me to enter my destination PC username and password (so my work Windows credentials). Why?
Any ideas as to why Remote Desktop doesn't want to connect?
Any suggestions as to what I can try to fix the problem?
Thank you for all the help!
Julie

Are you able to ping the remote system by name? It sounds as though you are connecting to VPN but are unable to resolve the names of the host network. A few things that I would think of:
If the home system is not on a domain and the work system is, you may need to use the Fully Qualified Domain Name (FQDN). For example, instead of
computer you would enter computer.domain.com.
You may want to check if your VPN connection is configured as a default gateway, otherwise if your home and VPN network have the same IP address range you may be experiencing a conflict.
See the instructions provided here.
You also may want to check the DNS settings for the VPN connection to ensure that it is finding the DNS server for the remote network and thus is able to resolve the hostname.
You may want to try connecting Remote Desktop via IP address to determine if the issue is with name resolution (DNS) or connectivity.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Remote Desktop Connection to Windows 8 PC from other computers crashing

Hi all.
Was hoping someone would be able to help me with an issue I'm having.
I'm trying to get a LAN remote desktop connection established to my Windows 8 laptop. It's an HP ENVY 17t-2100 CTO 3D Edition Notebook PC. Note that I'm running Windows 8 Pro only - not 8.1 as HP haven't released 8.1 graphics drivers for this laptop and probably
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The problem comes when I try to establish a connection. When the connection is made, it almost instantaneously crashes the session on the computer or device trying to connect. The RDP client on my Windows 7 laptop, Mac OSX or Mac running Windows 8.1 Pro just
crashes, while the RDP iPhone or iPad app simply flickers for a few seconds then goes back to the main screen. Meanwhile, the HP ENVY loads the lock screen and displays a message saying XXX device is connected remotely and it won't let me log back in to kill
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I've also had a brief look at the RDP local connection logs. From what I can make out, they confirm that a user has successfully logged in, but they don't provide a crash log or a log of the user ever disconnecting, probably because I have to restart the computer
to continue using it. Dead end there, it seems.
The HP ENVY is connected to 3 external HP LED monitors. I've disconnected them and tried all devices with no luck. I've also played round with the RDP client settings to not mount drives or printers and the HP ENVY has no printers connected anyway, though I've
done all I can to remove any printer drivers as I've read elsewhere that they are what could cause the problem, but I've had no luck.
If anyone can suggest anything more that I can try, I would be unbelievably grateful! I'm more than happy to provide screenshots or videos of what happens when I try connecting. I'm not sure what you experts would find immediately helpful so just ask away if
you think I can provide anything.
Thanks in advance!
rugbyreff

The first thing that I would try is to uncheck all of the boxes for local resources on computer running the RDP client. It is possible that a device, such as a printer or other redirected device, is causing the crash. You can also look under Event Viewer
in the event logs of both systems and see if anything unusual appears when you attempt the remote connection.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet
Hi Brandon
Many thanks for your suggestions. There's nothing in the logs that I could find, like I said in the original post. I've also tried connecting with bare minimum settings on all devices (FYI the iPad and iPhone version don't support the use of printers) and
this still hasn't helped.
If you have any other ideas I'd be very glad to hear them!
rrugbyreff
"If it's worth doing, it's worth overdoing" -- MythBusters

HP LaserJet Pro MFP M127fn and Remote Desktop Connection

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If I select to print to the MFP M127fn fax from the server, it will open the fax window on my desktop, allow me to enter a phone number, and will dial out and send the fax. So, that driver is functioning properly.
So, my question is this: If the printer and fax claim to be successfully installed, why do I not get the print job that is sent via the server and appears in my local print queue? I get no error, either on the server side or the local desktop. They both truly think the job has printed.....but no paper ever comes out.
Our company has used several other HP printers over the years with this same set-up and have never had a problem until now. The last one was also an HP MFP - the CM1312. So, I am now completely stumped by this. I called HP support and was routed through 4 different areas before I was told that no one had a clue what the problem might be. I then called the Easy-Tech desk at Staples, where I bought the printer, and was told that it was most-likely a hardware issue and I should return the printer to swap it out for another one. If nothing would print at all, I would agree it's hardware. But, as I can print locally, I'm more-inclined to think it's driver-related......any suggestions?

Hi,
The M127fn uses the PCLmS printing language which is a lightweight printing language, a such is not supported for RDP printing.
As a reference you may find the following socument about Citrix, Terminal Services and RDP Printing, as you may find listed the M127 is not supported for a such:
http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4aa0-8465enw&404m=secure-erc
That is clearly not an harware issue, however I suggest returning the printer and replacing it with a different model which better feet such a task.
The M225dn as an example uses a PCL 6 print driver and should provide a better feet for RDP printing using HP UPD.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Remote desktop connection not working in windows 7 Pro x64 bit sp1 3389 port not working

i have still facing same problem in last two week in my system RDC not working . i have installed in my system windows 7 x64 bit Pro sp1 then i check 3389 port working or not in my system use the command netstat -a -o command in
command prompt but this is my bad luck its not woking in my machine after i have decide to change RDC listening port via registry i have change it 3389 to 3391 after restart my system, and
after again testing using same command but no any change again rdc not listening . After i have search this issue on search engine google bing and microsoft , i have found more solutions but i have try one
uninstalled two microsoft updates first is kb KB2621440 second is KB2667402 and after again restart my system and again installed KB 2667402 But not change i have already enabled Remote Desktop connection in windows 7 and select the option
any version computer running , i have try three and four time enable disable remote desktop connection in my machine . but not change i have all windows firewall disable and uninstalled anti virus they intalled in my machine , and using the Mcafee
stinger tools to scan my machine to remove virus but stinger is not found any thread in system. ihave already run this command in my system sfc /scannow Please Can you help me to fix this issue.

Hi,
When you try to start the Remote Destop Connection, what errors it showed out?
Could the other PCs connect this PC with the RDC?
So you have read this blog?
RDP connections might fail due to a problem with KB2621440 - MS12-020
Did you reinstalled the KB2621440?
Besides, did you follow this guide to enable the RDC connection?
Connect to another computer using Remote Desktop Connection
And also this guide?
Why can’t I connect using Remote Desktop Connection?
Please take a check with those settings again.
Best regards
Michael Shao
TechNet Community Support

Remote Desktop Connection and printing issues

Hi,
I am using Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I noted there is problem with the printer issues. Sometimes, when I tried to print some documents using applications
in Windows Server with my local printer in my room connected to desktop, it won't work.
Moreover, I need to go to Windows Server, Component Service to restart printer spooler so it will work again. This is a pain.
I also noticed there is about 30 seconds wait to process any document to print.
Unlike if I print documents directly from my local desktop computer running Windows 7 and connected to local printer, it only takes seconds to print.
My desktop is connected to Windows Server 2008 via local area network. I should not expect such a significant delay in printing.
I also wonder why printer spooler needs to be restarted when printer is not working.
Can anyone advise me about this? Can Microsoft looks into this problem and release updates to fix the bug to improve the system?
Thanks
Regards,
Clement

Hi,
Please check if you turn on this settings:
You need to set this up just before you connect. The setting will be saved so that you won't need to change it the next time you connect.
1. Open Remote Desktop Connection by clicking the Start button, clicking
All Programs, clicking Accessories, and then clicking
Remote Desktop Connection.
2.Click Options, and then click the Local Resources
tab.
3.Under Local devices and resources, select the Printers check box.
4.Click Connect to start the session.
Make sure that you select your printer in the Print dialog box each time you print.
Karen Hu
TechNet Community Support

Remote Desktop Connection - Resolution problem

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