Remote Desktop in a Computer Lab

Help! There are a bunch of things I'd like to do, if they are possible.
1. Rename the computers on my remote desktop network (30 laptops). Right now their names are unmanageably long serial numbers.
2. Be able to open web pages remotely. I saw a reply about using Unix to do this through Terminal. What exactly do I need to open and type? I need a step by step!
3. Be able to open programs on each computer at the same time.
4. Have a folder on the DESKTOP of each laptop so that kids can drag a file to me without going into the finder menu.
5. I think this is impossible, but denying permissions for a certain program for all of the computers at once, and then turning it back on at will (iTunes off, iTunes on).
Thanks for any help!

Most of these questions are covered in the ARD Administrator's Guide, so I'd suggest you give that a read first. If you don't have a copy, you can download it from this web page:
http://www.apple.com/remotedesktop/
Then if you can't find the answers to all of your questions, or need additional details, either in the Guide or by searching this forum, post back and I'm sure someone can help.
Regards.

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Apple Remote Desktop - connect to computer after their password changed?

I have a problem with Apple Remote Desktop which is driving me up the walls.
When I observe or control a computer, Apple Remote Desktop saves the username and password so that next time I'm not prompted for a username or password.
Problem is, when the password on the computer changes and I once again try to control it, Apple Remote Desktop simply comes up with an "authentication failed" message. There is no option to put a new username and password in. I cannot find any option to delete previously stored passwords.
Currently I'm resorting to deleting:
/private/var/db/RemoteManagement/ClientCaches
/private/var/db/RemoteManagement/caches
It is extremely frustrating doing the above each time a computer's password changes!
I must be missing something. Does anyone have a better way of going about this?

Hi Zachary!
Have a look at RealVNC at http://www.realvnc.com/download.html. Install this on your Windows computer and be sure to configure a password for VNC connections. You should then be able to see your XP system in Apple Remote Desktop.
Keep in mind that the VNC software is free (unless you choose to purchase a version with more features) but the Apple Remote Desktop client is a commercial product http://www.apple.com/remotedesktop/.
If you need a different (free) client for your Mac, I suggest using the Microsoft Remote Desktop Connection client found here http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=remotedesktopc lient. This only works with Professional version of Windows XP and not the Home version. Or you can downlod a VNC client for Mac such as Chicken of the VNC found here http://sourceforge.net/projects/cotvnc/.
Hope this helps! bill
1 GHz Powerbook G4 Mac OS X (10.4.4)

Setting Up Remote Desktop w/ Work Computer

I am new with remote desktop and want to setup to get on a computer at work when out of the office. Is there a page with instructions on a simple way to set this up?
Thanks In Advance!

The subject of connecting ARD via the Internet has been covered here many times already (search the forum for "Internet"), but take a look at this web page:
http://www.starkpr.com/ard.htm
It should help, though you may have to refer to your router's documentation for specifics on opening and forward ports in that particular unit.

Possible to create desktop shortuts in a computer lab environment?

Is there anyway to create shortcuts to different webpages on a desktop in a computer lab environment where any time a person logs on, the shortut is on their desktop? There are way to many users to try to set this up on every persons profile so, this needs to show up on the desktop reguardless of who logs on.

This is a duplicate. See my earlier reply at http://discussions.apple.com/message.jspa?messageID=1288976#1288976

Can't get Apple Remote Desktop to work

I cannot get apple remote desktop to recognize my lab computers. It only recognizes one in there and all the info is the same on the others. It sees them but it says they are offline when I have them all on and ready. I did an update to make sure they were up to speed. I am running ARD 3.5.2 on mine and 3.5.2 on the snow leopard macs and there are some just leopard macs in there running 3.4.
Thank you in advance.

Sorry, but no, ARD does not have a "remote printing" feature. You can use ARD to copy a file to a remote Mac and than take control of that Mac to print the document, but you cannot print directly to the remote Mac (unless someone else here knows a trick I've not discovered).
Depending on how your wife's company has things set up in their connection to the Internet, she may be able to just set up printer sharing on the work computer and print directly without needing ARD at all. A utility such as Slink may make that easier:
http://slinkware.com/
I use Slink and it works quite well.
Regards.

HP Laserjet 1020 not working through remote desktop

I have a hp laserjet 1020 that I am vpn and remote desktop to a computer at work. I am suupose to be able to print from remote desktop to my local printer (the hp laserjet 1020) using the microsoft terminal Easy Print. The printer is showing up in the printer list, but when I try to print I get an error of Printer not ready. The printer is working fine on the local machine, just not through the remote desktop. I have install the printer drivers on the machine that I am remoting into , just to make sure. Is there anything else I can try. I am not finding any firewalls on either end blocking it?

After many months of frustration and 7 1/2 hours with Microsoft advanced prof support I've finally pinned down this printer and a slew of others. This problem as far as I have come across deals exclusively with HP printers. In simple terms: the drivers are flawed. This 1022 is a prime example. It prints locally and via TCP/IP just fine. I have about 7 other printers and dummy printers in my printer folder. Enter a remote desktop session and ALL of them populate except the 1022. This shows that the hooks and RDT finders are locating your printers and installing them properly as remote printers. All except the 1022.
Log out of your RDT session: goto the local 1022 setup and change the printer driver to a PCL driver. I used a 1200 PCL driver. Now log back into your RDT server and hockus pocus! there is your printer. Totally un-usable because the driver will not run this printer. Caveat: each time I did this XP crashed (I couldn't get to the properties TAB anymore -- I had to un-install the 1022 and then re-install it with at least 1 reboot in the process)
Moving on we go to the HP OfficeJet/LajerJet2840. Same thing. It won't pass through as remote printer in RDT. Go local. Set the printer driver to AppleLaserWriter8500 and boom. (same logout, change, back in steps) and your LJ2840 shows up and works.
While I will have to wait until tomorrow I am betting that this will fix the exact same problem with the HP Officejet 8500A all in one with the exact same problem.
Hey HP? Whats with the drivers??
Another work around if you have a static enough environment is to install your local printer that will not show up under RDT on the server, and then point the port to your fixed IP on your router, and passthru port 9100 to your locally installed printer that is failing. You can now be on RDT and chooses the network printer that is printing to the TCP address of your home (or office) router.

Windows 8 PC not able to remote desktop via Remote Web Access

Windows 8.1 PCs cannot initiate a Remote Desktop session to Windows 7 PCs via Remote Web Access running on Windows Server 2012 Essentials. The Windows 8.1 PC can Remote Desktop to the Windows 7 PC by IP using a VPN, and can connect using
the "Remote Desktop to the Computer" option under Devices in the WSE Dashboard.
All PCs and the server have all Windows updates applied. Specificallly, the Windows 7 PC has KB2574819 is installed and the RDP Policy 8.0 has been activated using local group policy. NLA is not active.
Given that direct Remote Desktop connections work OK but not RDP proxy session, it would appear that the problem has to do with the RD Proxy on Windows Server Essentials.
Is anyone else experiencing this problem? Does anyone have any troubleshooting tips on how to trace this problem down?

Hi,
Please check if there is any error in the remote desktop service log both on the Windows 8.1 client and server sides. You can find the log under Applications and Services logs – Microsoft
– Windows – TerminalServices.
Thanks.
Jeremy Wu
TechNet Community Support

Bug when using Remote Desktop

I've found a bug that I have replicated on 3 different computers, all running Vista. Listen to a song in iTunes and pause it. Now, remote desktop to that computer from a new computer. After you're connected, simply disconnect and return to the original computer.
Now, if you press Play, the button changes to the Pause symbol like usual, but it never actually plays. The timebar doesn't advance either.
Is there a fix for this?

You must turn off hardware acceleration in the Firefox 4 browser on the remote PC to allow remote desktop applications to refresh the screen properly. Obviously you will not be able to make this change remotely, as you will not be able to see the menus until after the change is made.
1. FireFox > options > options> Advanced > Browsing > Uncheck "Use hardware acceleration when available"
2. Restart Firefox 4

Apple Remote Desktop Update w/o ARD

Software Update pops up "Apple Remote Desktop Update 3.3.1" on both of our Macs. We do not have Apple Remote Desktop on either computer. I am in the habit of installing any update that shows up but this one is a puzzle. I guess it wouldn't hurt to click install since it wouldn't find anything to update. What goes?
Bob

In every Mac, there's a component called ARD Agent. What it does is that it allows your computer to be added onto a Apple Remote Desktop list. That update updates the agent because when Apple releases a software update for the real Apple Remote Desktop, the other components need to be up to date as well in order to work properly. I don't know if this is the correct explanation, but I guess this is roughly how it works.
Message was edited by: I love my macbook!!!!

Windows 2008 R2 Standard Remote Desktop Users cannot Connect

I have a windows 2008 R2 Standard Terminal Server and some users aren't able to connect even though they are in groups that are in Remote Desktop Users on the local computer. I checked the local security policy setting "Allow log on through Remote
Desktop Services" and I see that Remote Desktop Users is a member of this group. Inside of Remote Desktop Users we have DOMAIN\Domain Users and DOMAIN\Terminal Users. Most of our users are in both groups, but there are still some people that
aren't able to connect via Remote Desktop to this computer. There are no users in "Deny logon through Terminal Services."
Thanks!

Hi,
Thank you for posting in Windows Server Forum.
Is it happens to all users or any particular group of users?
Please check by creating new user add them to “Remote Desktop Users” group and then see whether that test user can remote desktop to the server.
It also might happens that you may be limited in number of users or some connection issue or may be firewall setting issue. Please go through beneath article for information.
Remote Desktop disconnected or can’t connect to remote computer or to Remote Desktop server (Terminal Server) that is running Windows Server 2008 R2
http://support.microsoft.com/kb/2477176
Hope it helps!
Thanks.
Dharmesh Solanki

Remote Desktop stop working in Windows XP SP3

Hello All,
We have terminal server (Windows Server 2008R2) and it is working for everyone without any issue. There is windows XP SP3 PC, which suddenly stopped working and now it is unable to connect to terminal server. Even it can't remote desktop to any computer.
I have tried to update the RD client on this computer and disabled the firewall but nothing worked so far.
Someone please help me to fix the same.
Thanks, Manoj

Hello, What did you do before windows XP stopped working?

Apple Remote Desktop - Using it with a dynamic IP Address

Hello.
I'd like to use Apple Remote Desktop on a computer that has a dynamic IP. That makes it pretty hard to access the computer if the IP changes.
I remember that Timbuktu had a "find the computer" feature that would let you register an e-mail address and attach it to a computer running their software. you could use timbuktu to find the e-mail address, and their server would attach it the the machine's IP, and you'd always connect.
Does Apple Remote Access have any feature like this? If not, is there any way to access a machine when the IP changes periodically?
Thanks,
---------------S

Hi Steve
I've always used the free DynDNS service, coupled with DynDNS Updater software on the computer you want to access. The software reports to the service when its IP changes, and the service gives you a fixed domain name such as mycomputer.dyndns.org, which you can then use from ARD.
Matt

Run labview over remote desktop connection

Hello everyone!
I wish I had a laptop to connect directly to the test station but I don't. We have labview installed on my system. I can remote desktop to my computer while at the func test station. I am not sure how to set up talking to the insturments to connect to the test system and then the gpib interface through the LAN connection??? Any advice would be great!

Just for clarification:
You have a test station that has hardware connected to it.
You have LabVIEW installed on your personal workstation computer.
You want to RDC into your workstation computer from the test station, and with LabVIEW use the test station hardware.
Is this correct?
What version of LabVIEW do you have? Do you have the appropriate licensing to build your applications? That is what I do. I have 1 NI Developer Suite license. This license (according to NI last I checked) allows me to install the IDE on my work computer and a process computer (2 computers basically, as long as I'm the only user of the developer suite.) I have the 2nd install on my home computer so I can work from there when I need to.
Anyway, this license allows me to build my application (or compile) into executables that I can distibute to as many target computers as I want. My standard development process is to build the LabVIEW program on my work laptop using simulated hardware and then compile for the targetted system. Install the appropriate LabVIEW runtime and hardware drivers on the target computer as well as my application. If I have time and feeling like being fancy, I can have this all done in 1 installer program.

Logging into Remote Desktop

I keep trying to log into remote desktop from my computer. The credentials are correct and work from other computers but every time I try to log in they say access denied.

Hi,
I agree with that you may use the incorrect user account or format.
You can try the following format.
RemoteComputerName\UserAccount
Or
Domain\UserAccount
Hope this helps.
Jeremy Wu
TechNet Community Support

Can't Connect with Remote Desktop, It worked before!

Hello. We currently bought alot of seats of Remote Desktop to connect to computer not located in the office. During the time spent here at this office, all the remote desktop connections worked fine. Once the machines were moved up to the new business location, we tried to connect to the machine. We changed the IP's to the ISP new ip, which the server then port forwarded the correct ports to the specific ip for those machines.
We open up Remote Desktop on the computer, with the scanner, and type in the ip address where the computers are going to be stored. Once the ip is in, we can see the computers have been located on the scanner. When then select a computer we want to observe/control/curtain and typied in the username and password, which are all correct. It then says " connecting to "theipaddress" for about 1 min, then displays an error message saying "Connection failed to ipaddress".
something that ive noticed, is that in the scanner window the icon is grey, instead of its little blue monitor and only displays the ip address in the name field, but not the computer name like it did when we ran it thru the lan. question is what are we doing wrong.
can someone please tell us the correct ports to open on what side
what are the ports on the server side that need to be opened on the router/server?
are there any ports on the client side that need to be opened on the router/server?
please help me.

both udp and tcp, but the problem you're having may be the same one that stumped me for a couple of hours.
You can't communicate with a machine that has gone into deep sleep mode. If the screensaver is running, you're okay ... but once that cuts out and the screen goes blank, it's out of touch.
In ARD 3 you can tell whether or not it's available by the colour of the little 'monitor' icon to the left of the the listing in the Scanner or All Computers windows.
Grant

Remote Desktop in a Computer Lab

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