Remote Desktop Ports Not Working

Question

Hello, I am trying to set up my new laptop with Remote Desktop. I have Norton 360 on it and a linksys EA6900 router.
 And this is all on my home network.
My issue is that I cant seem to connect to the laptop to the port 3391 I opened up on it. I have two other PCs that are wired
at 3389 and 3390 and are totally fine. 
I changed the RDP port number in regedit to 3391. Forwarded the port to the laptops reserved IP (1.23.25.250) and I even allowed
the port in the firewall for norton and in windows firewall for fun.
Even doing all that I still cannot connect even though I did the same for my two other PCs and theyre fine. 
I can for some reason ping everything out of my laptop but not to it. 
Whrn I use a port checker tool it does say 3391 is not open but 3389 and 3390 are which is weird to me.
Hope someone can help out, thank you.

Answer 1

Hi cmcigas,
“I can for some reason ping everything out of my laptop but not to it”
To verify whether it is related to the firewall ,we can temporarily turn off the firewall to have a check .
Here is a link for reference of this issue
Nobody Can Ping My Computer
https://technet.microsoft.com/en-us/library/cc749323(v=ws.10).aspx
We may also need to run the built-in troubleshooter tool to have a diagnostic of the network .
Control Panel\All Control Panel Items\Troubleshooting\Network and Internet\Network Adapter and Incoming Connections
" I even allowed the port in the firewall for norton and in windows firewall for fun."
How did you set the firewall ?
To set the firewall  ,here is a link for reference
Open a port in Windows Firewall (It is an example in Windows 7,the Windows 8.1 can share the same step)
http://windows.microsoft.com/en-hk/windows/open-port-windows-firewall#1TC=windows-7
Best regards