Remote Desktop Printer Redirection Stops Working Randomly on Server 2008 R2

We have a MS Windows Server 2008 R2 that is used SOLELY as a Terminal Services remote desktop server onto our network. It is used for employees who are off site and need to use the networked company software. VPN works, but is extremely slow for this software.
Over the past week, the redirected printers function has repeatedly stopped on this server. The employees need this to print to their own local printers. It will eventually restart itself, but after several hours. To get it started faster, I have to restart
the server.
I've done this maybe 6 time since last Monday. This has never been an issue before, and I cannot think of any change that may have occurred that could cause this.
The Event Viewer says this:
The Remote Desktop license server cannot update the license attributes for user "DrewR" in the Active Directory Domain "XXXX.main". Ensure that the computer account for the license server is a member of Terminal Server License Servers group
in Active Directory domain "XXXX.main".
If the license server is installed on a domain controller, the Network Service account also needs to be a member of the Terminal Server License Servers group.
If the license server is installed on a domain controller, after you have added the appropriate accounts to the Terminal Server License Servers group, you must restart the Remote Desktop Licensing service to track or report the usage of RDS Per User CALs.
Win32 error code: 0x80070005
(I inserted the Xs)
I've never looked at the Event Viewer on this server, but it is littered with messages such as this, and has been for months and months, so if this IS the issue, then it sure took its sweet time affecting anything.

Hi,
Initially try to update with the latest rollup for fixing remote desktop printing issue. You can check below link and verify result.
https://support.microsoft.com/en-us/kb/2647753
And for the error you can check the related information from beneath article.
TerminalServices-Licensing 4105 – The Terminal Services license server cannot update the license attributes for user “<UserName>” in Active Directory Domain “<DomainName>”
https://support.microsoft.com/en-us/kb/2030310
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

  • "remote desktop connection has stopped working" When printing from remote desktop connection

    I have been having a issue when using a windows 7 machine. I have Remote Desktop to a session on Windows2008 R2, I am using the local printer resources to redirect the printing. However everytime i try to print it crashes the remote desktop application.
    Gives me "remote desktop connection has stopped working." I have 4 other computers connected and printing with no issues what so ever. This only happens when i print. It does print by the way just the application crashes.
    -I have also updated the printer drivers to newest possible thru the manufactorer website. The printer is a Brother MFC-8890DW. Windows 2008 R2 is up to date for the RDS server. 3 other machines are able to Remote in and print. The user is able to print using
    diffrent machines just not the Windows 7 machine.

    Hi,
    Happy to hear that you resolved your issue. For another issue which you are facing here trying to provide some suggestion.
    As you have commented that you are facing issue with second screen resolution on wide screen. The setting which I am suggesting can only applies when you are using multi-monitor Remote Desktop connections.  If you are making Connections using a single
    monitor do not use this setting. 
    So for this you can try to apply “Limit maximum display resolution” setting in group policy, where you can mention the width & height for the screen to display. The setting can be applied on below mentioned
    path.
    Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment
    Meanwhile sharing article with you for more information.
    Remote Session Environment
    http://technet.microsoft.com/en-us/library/ee791847(v=ws.10).aspx
    Hope it helps!
    Thanks.

  • Remote Desktop Connection has stopped working

    Using Build 10041. Occurs on 2 separate systems I have when trying to use Remote Desktop Connection through a 2012 R2 RDS Gateway. I am able to connect to the remote systems and access the environment for a short period prior to MSTSC.EXE
    crashing. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    Eventlog has the following:
    Log Name:      Application
    Source:        Application Error
    Date:          3/25/2015 2:50:21 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    Faulting application name: mstsc.exe, version: 10.0.10041.0, time stamp: 0x5503b1a7
    Faulting module name: mstscax.dll, version: 10.0.10041.0, time stamp: 0x5503b315
    Exception code: 0xc0000005
    Fault offset: 0x000000000046d78c
    Faulting process id: 0x2164
    Faulting application start time: 0x01d06734abf028a0
    Faulting application path: C:\WINDOWS\system32\mstsc.exe
    Faulting module path: C:\WINDOWS\system32\mstscax.dll
    Report Id: 2b084e37-d328-11e4-ab40-7c7a9191e005
    Faulting package full name:
    Faulting package-relative application ID:
    JW

    Tried this with no luck.  I have the same issue as the OP.  It was failing on 10041 and is still failing with an AV on 10049.  See below event log entry after registering mstscax.dll and rebooting.  Still failing.
    Log Name:      Application
    Source:        Application Error
    Date:          4/11/2015 12:18:21
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Chuck1
    Description:
    Faulting application name: mstsc.exe, version: 10.0.10049.0, time stamp: 0x55137bff
    Faulting module name: mstscax.dll, version: 10.0.10049.0, time stamp: 0x55137d3f
    Exception code: 0xc0000005
    Fault offset: 0x000000000046d74c
    Faulting process id: 0x1870
    Faulting application start time: 0x01d0748c29e55e06
    Faulting application path: C:\WINDOWS\system32\mstsc.exe
    Faulting module path: C:\WINDOWS\system32\mstscax.dll
    Report Id: 83921b7c-e07f-11e4-960f-40f02f7ad3a4
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-04-11T19:18:21.000000000Z" />
        <EventRecordID>73626</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Chuck1</Computer>
        <Security />
      </System>
      <EventData>
        <Data>mstsc.exe</Data>
        <Data>10.0.10049.0</Data>
        <Data>55137bff</Data>
        <Data>mstscax.dll</Data>
        <Data>10.0.10049.0</Data>
        <Data>55137d3f</Data>
        <Data>c0000005</Data>
        <Data>000000000046d74c</Data>
        <Data>1870</Data>
        <Data>01d0748c29e55e06</Data>
        <Data>C:\WINDOWS\system32\mstsc.exe</Data>
        <Data>C:\WINDOWS\system32\mstscax.dll</Data>
        <Data>83921b7c-e07f-11e4-960f-40f02f7ad3a4</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

  • "Remote Desktop connection has stopped working." problem in Windows 8

    here is the event log.  Only happens on a few of our servers
    Faulting application name: mstsc.exe, version: 6.2.9200.16384, time stamp: 0x50108ae1
    Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
    Exception code: 0xc0000005
    Fault offset: 0x0000000000002acd
    Faulting process id: 0x13c4
    Faulting application start time: 0x01cdbd0d09091fcd
    Faulting application path: C:\Windows\System32\mstsc.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 4d923a55-2900-11e2-be73-cc52af4d02a3
    Faulting package full name:

    Your Ricoh printer drivers cause the crashes:
    * Exception Analysis *
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for RC5BE130.DLL -
    FAULTING_IP:
    ntdll!memcpy+21a
    000007f8`1fed2acd f30f6f4402f0 movdqu xmm0,xmmword ptr [rdx+rax-10h]
    EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 000007f81fed2acd (ntdll!memcpy+0x000000000000021a)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: 00000000bd9e440c
    Attempt to read from address 00000000bd9e440c
    DEFAULT_BUCKET_ID: INVALID_POINTER_READ
    PROCESS_NAME: mstsc.exe
    ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.
    EXCEPTION_PARAMETER1: 0000000000000000
    EXCEPTION_PARAMETER2: 00000000bd9e440c
    READ_ADDRESS: 00000000bd9e440c
    FOLLOWUP_IP:
    RC5BE130!PrinterProperties+2a1ea
    00000000`71c4c46a 8b442430 mov eax,dword ptr [rsp+30h]
    DETOURED_IMAGE: 1
    NTGLOBALFLAG: 0
    APPLICATION_VERIFIER_FLAGS: 0
    APP: mstsc.exe
    FAULTING_THREAD: 0000000000001198
    PRIMARY_PROBLEM_CLASS: INVALID_POINTER_READ
    BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ
    LAST_CONTROL_TRANSFER: from 0000000071c4c46a to 000007f81fed2acd
    STACK_TEXT:
    000000bb`ba9cf248 00000000`71c4c46a : 000000bb`00000040 000000bb`ba9cf618 000000bb`bd7a1458 00000000`00000000 : ntdll!memcpy+0x21a
    000000bb`ba9cf250 00000000`71c4bf68 : 000000bb`b45ccc40 000000bb`bae6e7c8 000000bb`bd7a1458 00000000`00000000 : RC5BE130!PrinterProperties+0x2a1ea
    000000bb`ba9cf2a0 00000000`71c4b2f9 : 000000bb`bd7a1458 000000bb`bd7a1458 00000000`00000000 00000000`71c10000 : RC5BE130!PrinterProperties+0x29ce8
    000000bb`ba9cf380 00000000`71c2a08a : 000000bb`bd7a1458 000000bb`bd7a1458 00000000`00000000 00000000`02000000 : RC5BE130!PrinterProperties+0x29079
    000000bb`ba9cf3d0 00000000`71c283de : 000000bb`ba9cf618 000000bb`badfb050 000000bb`00000000 00650074`00730079 : RC5BE130!PrinterProperties+0x7e0a
    000000bb`ba9cf440 00000000`71c2209d : 00000000`00000000 000000bb`ba9cf618 00007989`001a0019 000007f8`169fafa0 : RC5BE130!PrinterProperties+0x615e
    000000bb`ba9cf550 000007f8`169e5ea0 : 00000000`00000000 000000bb`ba9cf618 000000bb`bd7a1458 000000bb`bd7a1458 : RC5BE130!DrvDocumentPropertySheets+0x1d
    000000bb`ba9cf580 000007f8`169e6b9f : 000000bb`00000000 000000bb`ba9cf670 00000000`00000000 00000000`00000004 : winspool!DocumentPropertySheets+0xb0
    000000bb`ba9cf5f0 000007f8`169e6aa5 : 00000000`00000002 000007f8`ffffffff 00000000`00000000 00000000`00000000 : winspool!DocumentPropertiesWNative+0xcf
    000000bb`ba9cf680 000007ff`f4f3dc32 : 00000000`00000000 000000bb`b93f3990 00000000`000004d4 000000bb`ba9cf790 : winspool!DocumentPropertiesW+0x7d
    000000bb`ba9cf6e0 000007ff`f4f9a09b : 00000000`00000000 000000bb`ba9cf7b0 00000000`00000000 000000bb`b93c7530 : mstscax!CTSClientPrintDriver::DocumentPropertiesW+0x37e
    000000bb`ba9cf730 000007ff`f4f994d4 : 000000bb`b93c7530 000007f8`00000000 00000000`00000000 000000bb`00000000 : mstscax!CStubITS_PrintDriver<ITS_PrintDriver>::Invoke_DocumentPropertiesW+0x12b
    000000bb`ba9cf7e0 000007ff`f4f8ff0c : 000000bb`b93c7530 000000bb`b93f29e0 000000bb`b94060d0 00000000`00000000 : mstscax!CStubITS_PrintDriver<ITS_PrintDriver>::Dispatch_Invoke+0x68
    000000bb`ba9cf840 000007ff`f4f95a84 : 000000bb`b93c7530 00000000`00000000 000000bb`b93c7530 000000bb`b93cccc0 : mstscax!CStub<IMMClientNotifications>::Invoke+0x64
    000000bb`ba9cf8b0 000007ff`f4f94310 : 000000bb`b93cccc0 000000bb`b93c7530 000000bb`ba9cf930 000000bb`b693b3c0 : mstscax!CRIMStreamStub::OnDataReceived+0x98
    000000bb`ba9cf8e0 000007ff`f4f18c5a : 000000bb`b93cccc0 000000bb`b93f4cd8 000000bb`b93f4b10 000000bb`b93f4cd8 : mstscax!CRIMObjManager::OnDataReceived+0x150
    000000bb`ba9cf960 000007ff`f4f20132 : 000000bb`b93c6908 00000000`00000000 000000bb`b93c6908 00000000`00000e28 : mstscax!CDynVCChannel::HandleAsyncCall+0x12e
    000000bb`ba9cf9b0 000007ff`f4ed94e7 : 000000bb`b93f36a0 000000bb`b93c68c0 00000000`00000000 000000bb`b93f40d0 : mstscax!CDynVCThreadPoolThread::ThreadPoolEntry+0x102
    000000bb`ba9cfa00 000007ff`f4c5aba9 : 000000bb`b7ddeb58 00000000`00000000 000007ff`f4b50000 00000000`00000000 : mstscax!CTSThread::TSStaticThreadEntry+0x33b
    000000bb`ba9cfa90 000007f8`1e41167e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : mstscax!PAL_System_Win32_ThreadProcWrapper+0x25
    000000bb`ba9cfac0 000007f8`1fef3501 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1a
    000000bb`ba9cfaf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
    SYMBOL_STACK_INDEX: 1
    SYMBOL_NAME: rc5be130!PrinterProperties+2a1ea
    FOLLOWUP_NAME: wintriag
    MODULE_NAME: RC5BE130
    IMAGE_NAME: RC5BE130.DLL
    DEBUG_FLR_IMAGE_TIMESTAMP: 4bd67428
    STACK_COMMAND: ~18s; .ecxr ; kb
    FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_RC5BE130.DLL!PrinterProperties
    BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_DETOURED_rc5be130!PrinterProperties+2a1ea
    WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/mstsc_exe/6_2_9200_16384/50108ae1/ntdll_dll/6_2_9200_16420/505ab405/c0000005/00002acd.htm?Retriage=1
    Followup: wintriag
    0:018> lmvm RC5BE130
    start end module name
    00000000`71b00000 00000000`71cdd000 RC5BE130 (export symbols) RC5BE130.DLL
    Loaded symbol image file: RC5BE130.DLL
    Image path: C:\Windows\System32\spool\drivers\x64\3\RC5BE130.DLL
    Image name: RC5BE130.DLL
    Timestamp: Tue Apr 27 07:20:40 2010 (4BD67428)
    CheckSum: 001E2D52
    ImageSize: 001DD000
    File version: 0.3.0.0
    Product version: 1.0.0.0
    File flags: 1 (Mask 3F) Debug
    File OS: 40004 NT Win32
    File type: 2.1 Dll
    File date: 00000000.00000000
    Translations: 0409.04b0
    CompanyName: RICOH CO., LTD.
    ProductName: RICOH RPCS Printer Driver
    InternalName: RC5BE130.DLL
    OriginalFilename: RC5BE130.DLL
    ProductVersion: 1.0.0
    FileVersion: 7.6.9
    FileDescription: RICOH RPCS Printer Driver
    LegalCopyright: Copyright(C) 1999-2010 RICOH CO., LTD.
    so check for a printer driver update and what you can also do is to avoid mapping your printer to the Remote Desktop. Maybe this also fixes the issue.
    "A programmer is just a tool which converts caffeine into code"

  • Host process for windows services has stopped working in windows server 2008

    hi ..
    i can access to server from any where by remote desktop
    the problem is if you want access the error in client is can not connect to user profile and in server the error is (failed to connect to windows service
    windows could not connect to user profile service service .. )

    This one may help.
    You receive a "The User Profile Service failed the logon” error message
    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]
    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

  • MS Remote Desktop and MySQL stopped working

    Hi,
    I used to have MS Remote Dektop Client on my Mac, and access my PC regularly. I also accessed the MySQL server on the same machine from the Mac. I use AirPort Express.
    Then, I left for a two month travel during which I used the AirPort on other connections (but I THINK I created another profile for those).
    Long story short, since I came back I haven't been able to connect to either. I thought it was a problem on the PC, but my friend could connect fine from his PC (however, the PC is on the same network than mine).
    All the settings in windows seems to be ok, but it still won't work. Any guesses?

    Since RDC is not an Apple product, you'll get better response if you use a forum dedicated to Microsoft's Mac products such as <http://groups.google.com/groups/dir?sel=33607053> rather than an Apple forum.
    Be sure to search the forum first in case someone has already had a similar question answered. You'll get your answer faster this way. Post your question in the forum if you don't find anything that helps you

  • Mac Remote Desktop Printing not working

    I have the following:
    TS 2k3
    Mac 10.5.6 with a AIO 6410 connected via USB
    RDP 2.0 client for the Mac
    I have installed the printer drivers on the server
    The RDP client has the printer associated with it.
    Printing fails. I'm thinking it has to do with the ports associated with the printer driver on the server
    HELP

    Printing on MAC osx never worked for me until i found this tool.
    http://terminalworks.com/remote-desktop-printing/

  • HP printer has stopped working - Laserjet p1006

    I just installed Windows® 8 Consumer Preview and my HP printer has stopped working. I am using the Laserjet p1006 and I have tried everything, reinstalling the printer, re-downloading drivers etc. but to no avail. Are there new drivers available that work with Windows 8?
    Update:
    The printer is installed and driver has been picked up by Windows but every time I try and print something, it gives me an error that the document could not be printed.
    Any suggestions

    Really Thanks God
    i Found solution of this problem Randomly only by praying
    The solution
    Connect The p1005 printer to a pc have windows 7 and print a page with it and get the cable connected to windows 8 after that and go to control panel > hardware and sounds > Device and printer > hp laser jet p1005 Right click > Printer properties > ports > uncheck bidirectional support then press ok and print ,, it works
    Note : after doing the pervious steps if u turned the printer off u will need to connect it to windows 7 pc again and print and connect it to windows 8 it will work without the pervious steps //
    it seems like if windows 7 gives it information that is reseted after turn it off
    we wish windows 8 to solve this problem nearly
    That is the Original post page : http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/laserjet-p1005-will-not-print/34...

  • Converting WordPerfect to PDF with desktop printer tool: Not working

    I have been a monthly subscriber to Adobe CreatePDF for many years! I work mainly with Correl WordPerfect, but with the change to the Pack version it is not supported. I downloaded the desktop printer tool; it is installed. However, when I follow instructions and print, I get nothing. Where does the PDF go? What can I do? Please help! I cannot continue to pay monthly if I don't get service.

    Thank you very much. I have uninstall adobe desktop printer tool and my wordperfect. Next step is follow your suggestions but I am no computer anything, lol. 1. How do I know if I have a win 7 sp1? I have win 7 that much I know. 2. Where can download the hotfix? 3. With adobe createpdf, I didn't need adobe ps printer setup, I don't have a laser printer at home, I have an hp inkjet printer.
    Please help again and soon, :).
    Date: Tue, 7 Jan 2014 11:52:08 -0800
    From: [email protected]
    To: [email protected]
    Subject: Converting WordPerfect to PDF with desktop printer tool: Not working
        Re: Converting WordPerfect to PDF with desktop printer tool: Not working
        created by H.Spector in Adobe PDF Pack (formerly CreatePDF) - View the full discussion
    Please do following
    (A). If your system is Win 7 SP1 then install a hot fix to correct inetpp.dll version at C:\Windows\System32 folder.After installing the hot fix version will be 6.1.7601.21819 from 6.1.7601.17514.
    Note please uninstall CreatePDF Desktop printer then reinstall after applying the hot fix
    (B). If you have not installed Adobe Postscript driver yet then please install one as below:
    How to Install PS printer:
    1. Open Start menu > Devices and Printer ( or from control panel) and select "Add a printer"
    2. Select "Add a local printer"
    3. Select "Use an existing port: LPT1: (Printer port)
    4. Select any company and any PS printer with Adobe PS printer driver(not clone) such as Xerox and Xerox Phaser 6120PS
    Adobe PS driver files:
    http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5989811-532123/450-202/PagesfromHowToInstall_PS_PrinterDriver_onWin7.jpg
    (C) Go to the printer configure port and verify your Adobe ID and password
    1. Goto Start> Devices and Printers > Adobe CreatePDF Desktop Printer
    2. Click right mouse to open “Printer properties”.
    3. Select “Ports” tab
    4. Select ”Internet Port: Adobe CreatePDF Desktop printer”
    5. Click “Configure Port…” button at the bottom
      http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5989811-532115/410-417/IPP_Scr eenshot.png
    When printing to PDF you will see below and an email is delivered to your email inbox.  The converted PDF file will be stored at https//files.acrobat.com.
      http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5989811-532116/395-199/IPP_Scr eenshot_Queue.png
    Thank you
    Hisami
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5989811#5989811
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5989811#5989811
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5989811#5989811. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Adobe PDF Pack (formerly CreatePDF) at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • My Canon Pixma iP8500 printer has stopped working with Mavericks

    Hi, my Canon Pixma iP8500 printer has stopped working in the past few days and I made no alterations that could explain why this might happen. I am using OS X 10.9.5 Mavericks on a Mac Pro desktop computer. I can print a test page when selecting it on my Canon Printer Utility from my desktop so it seems that there is contact between the computer and the printer but it will not print from iPhoto, Preview or Mail. When I select Print from any of these nothing happens and there is nothing on the Print List. I have checked the Printers & Scanners in my System Preferences and my Canon iP8500 is listed and highlighted as  Idle Default and Share this printer is ticked. I have tried deleting this printer then adding it but it still will not print. I would appreciate any helpful suggestions bearing in mind that I am fairly elderly and have a limited knowledge of IT and some of the terminology.
    Thank you,
    Colin.

    Hi, might try this...
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
    Resetting the printing system in Mac OS X 10.5.x+++
        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
        2.    Choose System Preferences from the Apple menu.
        3.    Choose Print & Fax from the View menu.
        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
    http://support.apple.com/kb/ht1341
    Reboot.

  • Hp laserjet pro m1217nfw and remote desktop printing

    hp laserjet pro m1217nfw and remote desktop printing, is there any issues with said function?

    whats the problerm you are having??

  • Blackberry Desktop Software has stopped working. A problem has caused the program to stop...

    I have a Tour 9630 and just installed v6.0 and receiving an error window "Blackberry Desktop Software has stopped working. A problem as caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."  I have not received any message from Windows after 2 days.  Has anyone experienced this problem?  If so, I would appreciate any guidance.  I have Windows 7, if that matters. Thank you. in advance.

    Hi somewhatstock
    How far did you get with them? Did they have any ideas what might be causing the problem? Trying to work on it myself, so trying to eliminate what others might have tried. Curious why it works on my Desktop however. Losing tethering really causes problems as I rely on tethering with my laptop quite a lot.  
    Any information most welcome,
    regards,
    John

  • Printer MX320 stopped working and shows: close feeder cover

    Printer MX320 stopped working and shows: close feeder cover

    Hello,
    Please try pressing the OK or STOP button to clear the error.
    If the error remains, it may be due to the application you are scanning from not supporting scanning from the ADF.  However, if the issue persists, it would be best to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Blackberry Desktop Software has stopped working

    Blackberry Torch 9850 on the Verizon Wireless Network
    Blackberry OS: 7.1 Bundle 1737 (v 7.1.0.580, Platform 5.1.0.429)
    Windows 7 Home Premium, SP11 with an full admin account
    HP Desktop computer
    For some unknown reason whenever I attempt to execute Blackberry Desktop Software version 7.1 the application returns the following error: "Blackberry Desktop Software has stopped working: A problem caused the program and notify you if a solution is available." The last successful use of DM was on Sunday, October 7, 2012 when I synched my phone and did a backup of the device.
    I have uninstalled and re-installed the application; uninstalled Microsoft .Net Framework version 3.5 and 4.0 then re-installed .Net Framework; then re-installed DM under a new admin account and still getting the same problem. I even went as far as uninstalling Office and re-installing office and still getting the same problem. Whenever I uninstalled DM I did a manual uninstall where I removed all registry keys associated with Research in Motion including folders and still getting the same problem. I Googled the error and the articles worth reading I have already the things they mentioned.
    NOTE: I have done a lot more troubleshooting that is listed. But since I did so much to get this to work it will take me an entire novel to list all the things I have done to get this app to work again.
    Called VZW and they got me in contact with RIM. RIM did pretty much the same things I did and after spending 7 hours on the phone with them they concluded I need to reformat my drive. When the tech made that suggested I wanted to reach thru the phone and knock her teach out of her mouth. Suffice to say I am not able to get DM to work on my machine and there appears to be no apparent reason why the software will stop working. Not have DM work means I cannot synch my phone. I have one personal computer and I am not going to install DM on my laptop because it will do me no good since I need to synch it with Outlook which is on my personal desktop. I cannot install my personal copy of office on my work laptop because it will probably cause other issues.
    Anyone have any suggestions how I can get this application working on my desktop. It was working before and all of a sudden it stopped  working

    http://www.blackberry.com/btsc/KB02206
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry Desktop Software 6.1.0.35 fails to launch with "BlackBerry Desktop Software has stopped working"

    OS: Windows 7 32bit
    BB Desktop Manager version: 6.1.0.35
    I bought a new notebook a few days ago and tried to install the above software (latest version) from Blackberry's website. The whole thing installed fine but when I tried to launch it after installation, I get the message:
    "BlackBerry Desktop Software has stopped working"
    I tried the clean uninstall with removal of folders and registry entries, rebooting it, running regsvr32 atl.dll and then reinstalling it and still I have the same problem.
    I had experienced a similar issue with my previous computer which I fixed by changing the permission and ownership of two registry keys "HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion" and "HKEY_CURRENT_USER\SOFTWARE\Research In Motion". But this time round, I found that:
    1) There is no "HKEY_CURRENT_USER\SOFTWARE\Research In Motion"
    2) I can't find a  "Desktop.log" in "C:\Users\<username>\AppData\Roaming\Research In Motion\BlackBerry Desktop" but I did find it in "C:\Users\<username>\AppData\Local\Research In Motion\BlackBerry Desktop\Logs"
    And this what it says:
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:18:51.794]03:18:51.810|INFO |1|Rim.Desktop.Shell|1|Application Started03:18:51.826|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe"03:18:51.826|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:18:51.826|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:18:51.857|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:18:51.857|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:18:51.872|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:18:51.872|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:18:51.888|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:18:51.888|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:18:51.888|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:18:51.888|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:25:49.579]03:25:49.594|INFO |1|Rim.Desktop.Shell|1|Application Started03:25:49.610|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:25:49.610|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:25:49.610|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:25:49.610|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:25:49.610|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:25:49.625|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:25:49.625|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:25:49.625|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:25:49.625|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:25:49.625|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:25:49.625|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:27:36.709]03:27:36.726|INFO |1|Rim.Desktop.Shell|1|Application Started03:27:36.743|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:27:36.743|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:27:36.745|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:27:36.745|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:27:36.745|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:27:36.750|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:27:36.754|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:27:36.757|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:27:36.759|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:27:36.761|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:27:36.762|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:52:59.084]03:52:59.099|INFO |1|Rim.Desktop.Shell|1|Application Started03:52:59.115|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:52:59.115|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:52:59.131|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:52:59.131|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:52:59.131|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:52:59.131|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:52:59.131|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:52:59.131|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:52:59.146|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:52:59.146|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:52:59.146|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:54:52.634]03:54:52.651|INFO |1|Rim.Desktop.Shell|1|Application Started03:54:52.669|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:54:52.669|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:54:52.670|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:54:52.671|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:54:52.671|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:54:52.675|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:54:52.679|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:54:52.683|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:54:52.685|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:54:52.686|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:54:52.687|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 05:31:32.231]05:31:32.295|INFO |1|Rim.Desktop.Shell|1|Application Started05:31:32.364|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 05:31:32.364|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3505:31:32.365|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none05:31:32.366|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 05:31:32.366|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544405:31:32.543|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3305:31:32.675|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3005:31:33.021|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1205:31:33.105|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.305:31:33.183|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1205:31:33.325|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16
    I have scanned through it and I can't find anything that says "fatal".
    Any suggestions? I am at my wits end after combing through this forum and other BB forums for the past few long days and nights.
    HELP!

    Well folks. I've had enough.
    The 9780 is a great phone, it's easy to use, practical and dependable. However, the Desktop Manager software has been giving me too many sleepless nights. On two occassions I must add: once at the end of last year when I bought it and only managed to solve it by myself after 4 weeks of trawling through online forums, blogs and other BB help sites and the recent one was last week when I tried to install it on my new Windows 7 notebook.
    I know this is not entirely the fault of RIM, Microsoft also has a part to play. But considering the state of technology these days, it shouldn't have to be so difficult. I want a phone and software that makes my life easier and not have to be a slave to it by trying days and nights to solve its problems.
    Hence, I have officially decom my phone and gotten an iPhone 4 instead. The switch ain't that difficult for me as I have always been platform neutral. As long it fits my needs, does it job well and doesn't give me too much headache, I'm cool with it.
    Ciao folks!

Maybe you are looking for

  • Using FW800 as 'scratch' disk for SD video capture does not work?

    New iMac buyers beware - if you plan to capture video via FW400 (most SD camcorders do), you cannot capture directly to a FW800 disk. Workaround is to capture to your Mac HD first - there is no problem there. When my FW800 external disk is mounted an

  • Autohide Flash Player Controls

    I've imported a Video file into Flash and added Player Controls. I've set the Autohide option to TRUE... so when the player loads you can't see the Player Controls until Mouse Over. This is all good... but they stay there and I don't want that. I'd l

  • How to map roles by using JAAS

    Dear all, i am implementing JAAS by using my own custom LoginModule, which will access to my database and get user login and password and do verification myself. and i know that i need to set the secruity roles, secruity constraint in web.xml, and i

  • Phantom files on home page slide show.

    Can anyone tell me why two images (originally used for the site mock-up) are showing up on the home page? http://lifestlyedesignsco.businesscatalyst.com/index.html After I got the high res images, I wrote over the original file, so those two files no

  • Photoshop CS6 freezes when using Liquify filter

    Hi, sorry for starting this topic again, but reading other discussions didn't help. THe problem is that Photoshop freezes when I use Liquify filter. It is enough just to open it and then click cancel - the Photoshop gets stucked immediately. I have n