Remote Desktop Protocol v8.08 on IOS (IPAD) - constant disconnects since update to new version.
I was having major issues with RDP 8.08 update on my IPAD in July 2014. Connect to my remote Windows 7 desktop was successful, however, screen refresh peformance was very slow and disconnects occured often. Was referred to KB2570170 and applied
the regedit change to add DisableLargeSendOffLoad = 1. This however had no real affect. It was suggested that I recycle my IPAD. This did resolve the problem.
Should a recycle be performed more often ?
Hi,
Based on the description, it seems to be a network issue on iPad side. In addition, I think we do not need to recycle iPad more often.
Best Regards.
Jeremy Wu
TechNet Community Support
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I am running Windows Server Standard 2012 as a basic File server and Remote Access Server. I am able to log into to Server remotely using Windows Remote Desktop Client on Windows 7 and 8 machines without problems
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Here is part of the MRD log dump (not clear where to send the log since MRD doesn't provide an address when you dump the log into email):
[2014-Mar-27 19:48:56] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-27 19:48:56] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-27 19:48:56] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.89 netmask=255.255.255.0
[2014-Mar-27 19:48:56] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e1eb:119:5ad9:da9%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:48:56] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-27 19:48:56] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-27 19:48:56] RDP (0): client version: 8.0.24428
[2014-Mar-27 19:48:56] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-27 19:48:56] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
[2014-Mar-27 19:49:04] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-27 19:49:04] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-27 19:49:04] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-27 19:49:04] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-27 19:49:04] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): en1 af=2 (AF_INET) addr=192.168.0.89 netmask=255.255.255.0
[2014-Mar-27 19:49:04] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e1eb:119:5ad9:da9%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-27 19:49:04] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-27 19:49:04] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-27 19:49:04] RDP (0): client version: 8.0.24428
[2014-Mar-27 19:49:05] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-27 19:49:07] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-27 19:49:15] RDP (0): *** Application terminated ***
[2014-Mar-29 12:03:43] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
screen mode id:i:2
use multimon:i:0
session bpp:i:24
full address:s:10.1.10.11
audiomode:i:2
username:s:javpeds\ptraquair
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:1
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
use redirection server name:i:0
[2014-Mar-29 12:03:43] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:03:43] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:03:43] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): en1 af=2 (AF_INET) addr=192.168.1.29 netmask=255.255.255.0
[2014-Mar-29 12:03:43] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::c852:1a8d:126a:a88a%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:43] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:03:43] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:03:43] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:03:44] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:03:44] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:03:52] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:03:52] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:03:52] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:03:52] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): en1 af=2 (AF_INET) addr=192.168.1.29 netmask=255.255.255.0
[2014-Mar-29 12:03:52] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::c852:1a8d:126a:a88a%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:03:52] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:03:52] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:03:52] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:03:53] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:04:24] RDP (0): *** Application terminated ***
[2014-Mar-29 12:53:47] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
screen mode id:i:2
use multimon:i:0
session bpp:i:24
full address:s:10.1.10.11
audiomode:i:2
username:s:javpeds\ptraquair
disable wallpaper:i:0
disable full window drag:i:0
disable menu anims:i:0
disable themes:i:0
alternate shell:s:
shell working directory:s:
authentication level:i:2
connect to console:i:0
gatewayusagemethod:i:1
disable cursor setting:i:0
allow font smoothing:i:1
allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
use redirection server name:i:0
[2014-Mar-29 12:53:47] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:53:47] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:53:47] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): en1 af=2 (AF_INET) addr=10.59.1.176 netmask=255.255.255.0
[2014-Mar-29 12:53:47] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e590:f4:e6f3:79ee%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:47] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:53:47] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:53:47] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:53:47] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:53:47] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:53:55] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:53:55] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-29 12:53:55] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-29 12:53:55] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): gif0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): stf0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): en1 af=30 (AF_INET6) addr=fe80::226:bbff:fe00:c3d7%en1
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): en1 af=2 (AF_INET) addr=10.59.1.176 netmask=255.255.255.0
[2014-Mar-29 12:53:55] RDP (0): fw0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): p2p0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): utun0 af=18 addr= netmask=
[2014-Mar-29 12:53:55] RDP (0): utun0 af=30 (AF_INET6) addr=fe80::e590:f4:e6f3:79ee%utun0
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): utun0 af=30 (AF_INET6) addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
netmask=ffff:ffff:ffff:ffff::
[2014-Mar-29 12:53:55] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-29 12:53:55] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Mar-29 12:53:55] RDP (0): client version: 8.0.24428
[2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-29 12:53:55] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:53:55] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
[2014-Mar-29 12:53:56] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:53:56] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
User Message : The gateway failed to connect with the message:
500 Internal Server Error
[2014-Mar-29 12:53:56] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-29 12:53:56] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-29 12:53:56] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Mar-29 12:54:05] RDP (0): *** Application terminated *** -
Can you suggest me RDP to connect to Windows machines?
Does it exist good and reliable package in Apple Store?Microsoft Remote Desktop
<https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417?mt=12>
I have used both CoRD and Microsoft Remote Desktop. They both do the job. -
HT4623 How to avoid "restoring" iPAD after attempt to update to latest version of iOS 7?
After I downloaded a new app to my iPad from my MacBook Pro, iTunes message asked me to update to latest version (iOS 7 already installed). Process took longer than expected and message requests to "restore the iPAD." Is there anyway not to do that?
Are you a developer? If so, post this question in the developer forum. If not, why are you using a beta version of ios 7? You need to restore your device as NEW in itunes and update the current software version.
-
HT5278 My iPad 2 refuses to update to new software.
For some reason my iPad 2 froze during update and required manual shutdown. Now iPad 2 is "unable to install update"
Reboot your iPad, quit iTunes - if you were using the cable to update the iOS and restart your computer and try again.
If you were trying to update via WiFi, try with the cable - but realize that you will be downloading a much, much larger file than you do when you update over the air. If you try again with iTunes, temporarily disable your firewall and antivirus software first. Those can cause problems when you try to update. -
ipad mini cant update any apps or install new ones since updated to ios8.02 and now today updated to ios8.1 still cant update apps the circle just keeps spinning round, i have done a hard reset etc no joy, anybody else got same problem.
VPN-User,
Ok - I see the list of issues and will ensure our X300 specialist takes a look at it.
Please do understand that while you have put together a very coherent list, I try to ensure priority to threads in which multiple customers are focused on a single issue, as we deliver the most benefit to the community in working on those. This forum is primarly a peer to peer discussion forum rather than a Lenovo chat / tech support where we try to solve each and every issue put forth.
Individuals with a long list of issues on a particular machine may find benefit from either contacting technical support and working through their list, or publishing it as you have done and wait for other users of the same system to share their experiences.
Thanks for your patience
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
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