Remote desktop Shadow in Windows 7, Windows 8, Windows 8.1

Hi All,
i have a question about shadow remote desktop in windows 7, w8, w8.1. In those versions of windows, can i remote to client and client still keep their session and they can see which i do on their PC? It is the same VNC, teamviewer...
Thanks & BRs,

Hi，
Seems Windows Remote Assistence can achieve your goal, after you are accepted by the remote person, you can connect to his computer, you can see the computer screen and chat with that person about what you both see. with "Request Control", you can also
have some remote control permissions for mouse\keyboard\or even full control. This is available in Windows 7\8\8.1, for more information, you can refer to this link
http://windows.microsoft.com/en-in/windows/what-is-windows-remote-assistance#1TC=windows-7
and this reference link is helpful as well:
http://www.sevenforums.com/tutorials/309963-remote-assistance-use-windows.html
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

Similar Messages

Cannot use Remote Desktop host on Windows 8.1 Pro, termsrv corrupted?

Hello,
Few days ago I upgraded my home desktop machine from Windows 8.1 to Windows 8.1 Professional so I can use the Remote Desktop feature.
I enabled everything needed, checked "Allow computers to connect to this computer" from the Remote Settings, forwarded the port 3389 in my rounter and allowed it in my firewall etc...
But I still can't connect to this computer from outside my home network or inside it. The error I get trying to connect is this:
(For some reason i still can't post images in this forum...) So I posted a link below to my original thread with the images
I'm trying to connect using a laptop running Windows 7 Home Premium.
After searching around I found out that the service responsible for the RDP is called "TermService", I found it on my services but was unable to start it:
(For some reason i still can't post images in this forum...) So I posted a link below to my original thread with the images
Also, notice the description of the service. So I tried to run a System File Checker on the service's DLL (sfc /scanfile=c:\windows\system32\termsrv.dll) and got this log:
2014-10-05 14:20:41, Info CBS TI: --- Initializing Trusted Installer ---
2014-10-05 14:20:41, Info CBS TI: Last boot time: 2014-10-05 13:56:05.492
2014-10-05 14:20:41, Info CBS Starting TrustedInstaller initialization.
2014-10-05 14:20:41, Info CBS Ending TrustedInstaller initialization.
2014-10-05 14:20:41, Info CBS Starting the TrustedInstaller main loop.
2014-10-05 14:20:41, Info CBS TrustedInstaller service starts successfully.
2014-10-05 14:20:41, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2014-10-05 14:20:41, Info CBS Startup processing thread terminated normally
2014-10-05 14:20:41, Info CBS Starting TiWorker initialization.
2014-10-05 14:20:41, Info CBS Ending TiWorker initialization.
2014-10-05 14:20:41, Info CBS Starting the TiWorker main loop.
2014-10-05 14:20:41, Info CBS TiWorker starts successfully.
2014-10-05 14:20:41, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:41, Info CBS Universal Time is: 2014-10-05 11:20:41.783
2014-10-05 14:20:41, Info CBS Loaded Servicing Stack v6.3.9600.17246 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.17246_none_fa4ae8e99b1f603c\cbscore.dll
2014-10-05 14:20:41, Info CSI 00000001@2014/10/5:11:20:41.786 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffee15c60e5 @0x7ffeeace2e53 @0x7ffeeace24ac @0x7ff69a94d2df @0x7ff69a94dc97
@0x7fff02912225)
2014-10-05 14:20:41, Info CBS SQM: Initializing online with Windows opt-in: True
2014-10-05 14:20:41, Info CBS SQM: Cleaning up report files older than 10 days.
2014-10-05 14:20:41, Info CBS SQM: Requesting upload of all unsent reports.
2014-10-05 14:20:41, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2
2014-10-05 14:20:41, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2014-10-05 14:20:41, Info CBS NonStart: Set pending store consistency check.
2014-10-05 14:20:41, Info CSI 00000002@2014/10/5:11:20:41.801 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffee15c60e5 @0x7ffef3637fc0 @0x7ffef36380f2 @0x7ff69a94ca25 @0x7ff69a94dcae
@0x7fff02912225)
2014-10-05 14:20:41, Info CSI 00000003 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x559943db20
2014-10-05 14:20:41, Info CSI 00000004 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-10-05 14:20:41, Info CSI 00000005 Created NT transaction (seq 1) result 0x00000000, handle @0x26c
2014-10-05 14:20:41, Info CSI 00000006 Poqexec successfully registered in [ml:26{13},l:24{12}]"SetupExecute"
2014-10-05 14:20:41, Info CSI 00000007@2014/10/5:11:20:41.999 Beginning NT transaction commit...
2014-10-05 14:20:41, Info CSI 00000008@2014/10/5:11:20:41.999 CSI perf trace:
CSIPERF:TXCOMMIT;143
2014-10-05 14:20:42, Info CSI 00000009 CSI Store 367642371808 (0x00000055993166e0) initialized
2014-10-05 14:20:42, Info CSI 0000000a [SR] Verifying 1 components
2014-10-05 14:20:42, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:42, Info CSI 0000000c [SR] Verify complete
2014-10-05 14:20:52, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:55, Info CBS TiWorker: Client requests SFP repair object.
2014-10-05 14:20:55, Info CSI 0000000d [SR] Verifying 1 components
2014-10-05 14:20:55, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:55, Info CSI 0000000f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000010 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 00000011 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000012 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 00000013 [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
2014-10-05 14:20:55, Info CSI 00000014 Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000015 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000016 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
in store is also corrupted
2014-10-05 14:20:55, Info CSI 00000017 [SR] Verify complete
2014-10-05 14:20:55, Info CSI 00000018 [SR] Repairing 1 components
2014-10-05 14:20:55, Info CSI 00000019 [SR] Beginning Verify and Repair transaction
2014-10-05 14:20:55, Info CSI 0000001a Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 0000001b [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 0000001c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 0000001d [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.3.9600.17095,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-10-05 14:20:55, Info CSI 0000001e [SR] This component was referenced by [l:154{77}]"Package_3_for_KB2959626~31bf3856ad364e35~amd64~~6.3.2.0.2959626-3_neutral_GDR"
2014-10-05 14:20:55, Info CSI 0000001f Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000020 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.3.9600.17095_none_7f53b5b72842754a\termsrv.dll
do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:wutByJu/YxhxLZan2VmIk9CNy/65VNpYphCkpd5tWqQ=} Expected: {l:32 b:cLIGmreRLrSas6vRjUtCy5Ssmcpt4/Y/SIi46qx4qqI=}
2014-10-05 14:20:55, Info CSI 00000021 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file
in store is also corrupted
2014-10-05 14:20:55, Info CSI 00000022 [SR] Repair complete
Since it's the first time I use this tool I'm not familiar with this log file, but what I managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
My question is:
How can I repair this file? Is this even the problem preventing me from connecting to this computer via Remote Desktop?
Here's a link to my original question which contatining the images.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/cannot-use-remote-desktop-host-on-windows-81-pro/e4776239-4d9e-4934-ae2d-b87cc09f7ade

managed to figure out from it is that termsrv.dll is corrupted and windows cannot repair it for some reason.
So, the next step supposedly is
using DISM.
Coincidentally I reached that page last night from
this one, which I thought gave me a better awareness of how much manual repair might be possible. E.g. maybe the WinSxS isn't quite as fragile as we are being led to believe? (It's making me feel sort of like how I used to feel about the
registry when seeing all the caveats about using RegEdit before I got used to that tool.)
Advanced guidelines for diagnosing and fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(v=WS.10).aspx
Something else that I became aware of yesterday serendipitously is SxStrace.exe. I have never seen it used but it sounds useful. E.g. perhaps easier to interpret for supplemental clues than the ProcMon trace that I usually advocate.
Or perhaps use both and see in ProcMon when the SxStrace is writing. E.g. filter with Operation Is WriteFile.
However, what I would do first is find out what the state of your system is regarding that module. E.g. try this Powershell pipeline to list what you have.
PS C:\windows> dir -R -Fil "termsrv.dll" | sort-object FullName | ft Length, FullName -AutoSize
Note that I am giving you the whole command line, including prompt to show where the command should be started from.
C.f. another thread where doing the same diagnostic procedure seems to be finding more a problem with the Windows Update software than with the user's WinSxS cache.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_store/windows-81-store-error-0x80070002-comprehensive/2b0ed3e1-1835-4517-97dd-0a7abb6ef74c?page=3#LastReply
HTH
Robert Aldwinckle

Remote desktop connection in windows 7 pro

I have a problem accessing remote desktop connection using windows 7 64 bit.
My remote desktop connection shell version 6.3.9600 shows the Network Level Authentication is not supported.
My other computer also win 7 pro 64 bit has a different shell version 6.2.9200 that supports Network Level Authentication.
How do I go backwards to shell 6.2.9200?
I have been trying use remote desktop using the more robust security and could not figure out why I could not log.
I have screen shots of the two shells and my system screens

Hi,
Configure Network Level Authentication
Click Start, click Run, type regedit, and then press ENTER.
In the navigation pane, locate and then click the following registrysubkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
In the details pane, right-click Security Packages, and then click Modify.
In the Value data box, type tspkg. Leave any data that is specific to other SSPs, and then click OK.
In the navigation pane, locate and then click the following registrysubkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders
In the details pane, right-click SecurityProviders, and then click Modify.
In the Value data box, type credssp.dll. Leave any data that is specific to other SSPs, and then click OK.
Exit Registry Editor.
Restart the computer.
Hope this helps!
Andy Altmann
TechNet Community Support

High availability SQL Server requirements for Remote Desktop Services in Windows Server 2012

Good night,
Thanks for reading this question, I do not write much English.
I am implementing Remote Desktop Services in Windows Server 2012, I need to know the size of the database to create and feature on the .mdf and .ldf, I searched in different microsoft link but I have not received a response.
Kindly appreciate your cooperation and attention.

Hi Alejandro,
I am implementing Remote Desktop Services in Windows Server 2012, I need to know the size of the database to create and feature on the .mdf and .ldf
If you want to know the size requirements of .mdf abd .ldf files, since they are parts of SQL database, I suggest you refer to SQL forums below to get more professional support:
https://social.technet.microsoft.com/Forums/sqlserver/en-US/home?forum=sqlgetstarted
https://social.technet.microsoft.com/Forums/sqlserver/en-US/home
In addition, here are some articles regarding RDS deployment for you:
Remote Desktop Services Deployment Guide
https://technet.microsoft.com/en-us/library/ff710446(v=ws.10).aspx
Remote Desktop Services (RDS) Quick Start Deployment for RemoteApp, Windows Server 2012 Style
http://blogs.technet.com/b/yungchou/archive/2013/02/07/remote-desktop-services-rds-quick-start-deployment-for-remoteapp-windows-server-2012-style.aspx
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Guideline of installing remote desktop services in window server 2012 r2

Hi,
I tried to install remote desktop services in window server 2012, I joined my current domain ( in window server 2003).
During installation, it require me to promote my server to domain controller? This is one of the requirement for remote desktop services?
If I didnt join any domain, it prompt me I must join a domain.
Anyone can advise me? provide me a steps by steps guide will be perfect!
Thanks

Hi GP_IT001,
In your current network do you currently have a domain controller? You mentioned that you "had" a Domain Controller running Windows Server 2003.
Am I correct in thinking that you no longer have this server?
As this article mentions:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/f3d0543a-edab-4eb2-8360-3658a3351bb0/licensing-issue?forum=winserverTS
You will need a domain environment which means you'll need a server that is a domain controller, and I believe that it will also need to operate Windows Server 2012 or above. You could, if you wanted, setup a new server (virtual or physical) as a domain
controller and use that if you wish.
Best regards,
Please remember to mark the replies as helpful if they help, or as answers if they answer your question. Please also unmark the answers if they provide no help.
Zach Roberts
Independent Microsoft Community Support Advisor
Disclaimer: I don't work for Microsoft. Any advice given is my own and does not represent Microsoft.
Follow me on Twitter:
@WindowsZach

How to use Remote Desktop Service in Windows Azure

Good day
Hi! im kinda newbie when it comes to windows azure, I would like to ask if how can we use the RDS CAL in windows azure?

Hi,
Please visit the URL below for detailed instructions on using/configuring RDS CAL.
http://blogs.technet.com/b/keithmayer/archive/2013/09/04/step-by-step-remote-desktop-services-on-windows-azure-a-cost-effective-alternative-to-desktop-as-a-service-part-2.aspx
Regards

Remote Desktop Connection to Windows 8 PC from other computers crashing

Hi all.
Was hoping someone would be able to help me with an issue I'm having.
I'm trying to get a LAN remote desktop connection established to my Windows 8 laptop. It's an HP ENVY 17t-2100 CTO 3D Edition Notebook PC. Note that I'm running Windows 8 Pro only - not 8.1 as HP haven't released 8.1 graphics drivers for this laptop and probably
never will. The computer has a single user profile that has full administrator rights.
I have followed numerous web tutorials on how to turn on Remote Desktop. I've gone into Advanced System Settings > System Properties > Remote > checked "Allow Remote connections to this computer". All seems ok to me.
The problem comes when I try to establish a connection. When the connection is made, it almost instantaneously crashes the session on the computer or device trying to connect. The RDP client on my Windows 7 laptop, Mac OSX or Mac running Windows 8.1 Pro just
crashes, while the RDP iPhone or iPad app simply flickers for a few seconds then goes back to the main screen. Meanwhile, the HP ENVY loads the lock screen and displays a message saying XXX device is connected remotely and it won't let me log back in to kill
the connection or do anything. I have to restart the computer from then to be able to use it again.
I'm convinced there's not a problem with my local network as the HP ENVY can RDP into the Windows 7 laptop or Mac running Windows 8.1 without any problems. All computers are connected via Ethernet to a Linksys/Cisco wireless ADSL modem router which supports
Gigabit. The iPhone and iPad of course connect to the wifi network from the Cisco/Linksys modem router
I've also had a brief look at the RDP local connection logs. From what I can make out, they confirm that a user has successfully logged in, but they don't provide a crash log or a log of the user ever disconnecting, probably because I have to restart the computer
to continue using it. Dead end there, it seems.
The HP ENVY is connected to 3 external HP LED monitors. I've disconnected them and tried all devices with no luck. I've also played round with the RDP client settings to not mount drives or printers and the HP ENVY has no printers connected anyway, though I've
done all I can to remove any printer drivers as I've read elsewhere that they are what could cause the problem, but I've had no luck.
If anyone can suggest anything more that I can try, I would be unbelievably grateful! I'm more than happy to provide screenshots or videos of what happens when I try connecting. I'm not sure what you experts would find immediately helpful so just ask away if
you think I can provide anything.
Thanks in advance!
rugbyreff

The first thing that I would try is to uncheck all of the boxes for local resources on computer running the RDP client. It is possible that a device, such as a printer or other redirected device, is causing the crash. You can also look under Event Viewer
in the event logs of both systems and see if anything unusual appears when you attempt the remote connection.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet
Hi Brandon
Many thanks for your suggestions. There's nothing in the logs that I could find, like I said in the original post. I've also tried connecting with bare minimum settings on all devices (FYI the iPad and iPhone version don't support the use of printers) and
this still hasn't helped.
If you have any other ideas I'd be very glad to hear them!
rrugbyreff
"If it's worth doing, it's worth overdoing" -- MythBusters

Remote Desktop Gateway on Windows Server 2012 R2 and IPAD

Hi guys,
Would love some help with an issue I been struggling for a couple of days now.
I have a RDS 2012 R2 Gateway configured and it works great with all Windows clients both internal and external communication. The problems comes now when my I want to use IPAD
from APPLE. I installed latest RD Client from Microsoft and it works great from the internal network but as soon the device is moved to an external network the client get an error while connecting. Gateway is located in the domain network.
The error is “Failed to parse authorization Challenge”,
This is what I see in the log file from the RD Client.
[2014-Mar-06 16:53:49] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-06 16:53:49] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-06 16:53:49] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-06 16:53:49] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-06 16:53:49] RDP (0): pdp_ip0 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): pdp_ip0 af=2 (AF_INET) addr=10.25.216.171 netmask=255.255.255.255
[2014-Mar-06 16:53:49] RDP (0): pdp_ip1 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): pdp_ip2 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): pdp_ip3 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): pdp_ip4 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): ap1 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): awdl0 af=18 addr= netmask=
[2014-Mar-06 16:53:49] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-06 16:53:49] RDP (0): Not using any proxy
[2014-Mar-06 16:53:49] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-06 16:53:54] RDP (0): Resolved 'MB-RDS-01.contoso.LOCAL' to 'ERROR: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.' using NameResolveMethod_Unknown(0)
[2014-Mar-06 16:53:54] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.(phase: 0, type: 0, reason: 0, systemCode: 0, systemMessage: )
[2014-Mar-06 16:53:54] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-06 16:53:54] RDP (0): Final rdp configuration used: {
    activeUsername = " Contoso\\User01";
    arcTimeout = 1800;
    cacheId = 12BF328DD1C8B841;
    certificatesUseRedirectName = 1;
    configurationVersion = 8;
    font = 1;
    gatewayId = F2EE288CD1C8B841;
    gatewayMode = 2;
    gwAutodetectState = kConnectionGwAutodectedForceGW;
    host = "MB-RDS-01.CONTOSO.LOCAL";
    label = "Murbiten - Terminal Server";
    loadBalanceInfo = "tsv://MS Terminal Services Plugin.1.Contoso_-_Termi";
    mouseMode = "-1";
    port = 3389;
    temporary = 1;
    type = rdp;
    useAlt = 0;
    utilityBar = "-1";
    webFeedVersion = "Windows 2008 R2 or newer";
    connections =     (
       F4BF288CD1C8B841,
        12BF328DD1C8B841
    host = "remote.customer.com";
    id = F2EE288CD1C8B841;
    port = 443;
    temporary = 1;
    type = rdp;
    kCFProxyTypeKey = kCFProxyTypeNone;
[2014-Mar-06 16:53:54] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Mar-06 16:53:54] RDP (0): lo0 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): lo0 af=30 (AF_INET6) addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Mar-06 16:53:54] RDP (0): lo0 af=2 (AF_INET) addr=127.0.0.1 netmask=255.0.0.0
[2014-Mar-06 16:53:54] RDP (0): lo0 af=30 (AF_INET6) addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Mar-06 16:53:54] RDP (0): pdp_ip0 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): pdp_ip0 af=2 (AF_INET) addr=10.25.216.171 netmask=255.255.255.255
[2014-Mar-06 16:53:54] RDP (0): pdp_ip1 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): pdp_ip2 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): pdp_ip3 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): pdp_ip4 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): en1 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): ap1 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): en0 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): awdl0 af=18 addr= netmask=
[2014-Mar-06 16:53:54] RDP (0): --- END INTERFACE LIST ---
[2014-Mar-06 16:53:54] RDP (0): Not using any proxy
[2014-Mar-06 16:53:54] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Mar-06 16:53:54] RDP (0): Resolved 'remote.customer.com' to '194.71.11.69' using NameResolveMethod_Unknown(0)
[2014-Mar-06 16:53:54] RDP (0): Resolved 'remote.customer.com' to '194.71.11.69' using NameResolveMethod_Unknown(0)
[2014-Mar-06 16:53:54] RDP (0): Exception caught: Exception in file '/Users/build/jenkins/workspace/rc-ios-develop/protocols/RDP/librdp/librdp/private/httpendpoint.cpp' at line 346
    User Message : Failed to parse authorization Challenge
[2014-Mar-06 16:53:54] RDP (0): Exception caught: Exception in file '/Users/build/jenkins/workspace/rc-ios-develop/protocols/RDP/librdp/librdp/private/httpendpoint.cpp' at line 346
    User Message : Failed to parse authorization Challenge
[2014-Mar-06 16:53:54] RDP (0): Error message: Failed to parse authorization Challenge(phase: 0, type: 0, reason: 0, systemCode: -1, systemMessage: )
[2014-Mar-06 16:53:54] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Mar-06 16:53:54] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Mar-06 16:53:54] RDP (0): ------ END ACTIVE CONNECTION ------
en → en
authorization
Adam Bokiniec

Hi Jeremy,
I found a solution, thanks for you effort. The solutions is the following.
First thing that needs to be done is either solution from options below, I did the Solution 1 in my case and added a NPS server to AD. (https://blogs.technet.com/b/networking/archive/2010/01/14/remote-desktop-gateway-client-fails-authentication-with-your-user-account-is-not-authorized-to-access-the-rd-gateway.aspx)
Solution 1
Register the NPS server in Active Directory:
In Server Manager, browse to the following location: Roles\Network Policy and Access Services\NPS (Local).
Right click on the NPS (Local) node and choose Register server in Active Directory.
Click OK to authorize the server when prompted.
Solution 2
Open Active Directory Users and Computers on any Domain Controller of the same domain as the Remote Desktop Gateway.
Add the Computer Name of the Remote Desktop Gateway to the RAS and IAS Servers group.
Situation B
Restart the RDS host and Gateway server.
Secondly and the most important is to configure an alternate address that match your public certificate. My public certificate CNAME is “remote.domain.se”.
All commands need to be run as administrator in PowerShell
To show you current configuration run the following commands:
CollectionName is the Collection Name you created for the RDS deployment.
To get your collection name type
Get-RDSessionCollection
When you got the collection name type
Get-RDSessionCollectionConfiguration -CollectionName "RDS - Terminal Server" | FL *
The default configuration will look like this:
CustomRdpProperty     : use redirection server name:i:1
No to add you public domain name that match the certificate run the following command
Set-RDSessionCollectionConfiguration –CollectionName " RDS - Terminal Server " -CustomRdpProperty "use redirection server name:i:1 `n alternate full address:s:remote.domain.se
Run again to verify your settings
Get-RDSessionCollectionConfiguration -CollectionName "RDS - Terminal Server" | FL *
Now it show look something like this
CustomRdpProperty     : use redirection server name:i:1
                         alternate full address:s:remote.domain.se
IPADs and iPhones can now connect to your environment.
Adam Bokiniec

Can I use Remote Desktop to run Windows software from my Mac

Here's what I want to do:
1) Set up a small office LAN with an Apple Xserve as the file server; clients are mostly iMacs but a few PCs.
2) There are one or two software apps I need that exist only in the Windows world (such as a good document comparison software like DeltaView).
3) I want to have one dedicated PC for my one or two essential Windows apps and then run Remote Desktop Connection on my Mac client to launch the Windows app on the PC client and use it to edit or otherwise manipulate a data file stored on the server.
Is this possible?

Thanks for your prompt reply.
OK, maybe I'm missing something basic but then why would I ever want to run Windows network in my office? The bugbear about Macs is that there is certain Windows software for which there is no good Mac equivalent. But you are telling me that as long as I have a couple of Windows boxes, I can run my Windows software on them through my Mac, even though the data files are stored on an separate box (an Xserve).
Now, for the $64 question -- is it possible to set up a network in such a way that I could use RDC on my PowerBook in, say, Chicago to run the software installed on the Windows box and in turn to open and manipulate the files stored on the Xserve in my office, halfway across the world in Abu Dhabi? Would this be a particularly difficult configuration?
Thanks,
DXB Law

Remote Desktop Connection freezes Windows 7 64-bit

At home, I just upgraded from a Windows 7 Ultimate 32-bit desktop to a new Dell with Windows 7 Ultimate 64-bit OS. Remote Desktop Connection from my old home PC to my work PC worked great for years even after upgrading both to Windows 7 Ultimate. Now everytime I try to use Remote Desktop Connection (RDC) to connect into my work PC (with Windows Ultimate 7 32-bit) the RDC window will freeze after a new seconds of use. If I wait approx 3 minutes the RDC window will unfreeze for a few seconds before freezing again. If I minimize the RDC window on my home PC, I can continue to work because it's only the RDC window that is frozen. Here is everything I've tried already that has not helped:
1. Trying reducing the home PC screen resolution
2. Downloaded the latest 64-bit driver from NVIDIA for the GTX 260 graphics card
3. Taken my home PC to work to test behind the company's firewall--doesn't help
4. Disabled Window Auto Tuning (suggestion from this website)
5. Called Dell support--they tried for about an hour to help but couldn't; thier suggestion was to order Windows 7 32-bit version OS and install it
6. Tried running the 32-bit version of mstsc.exe - no help
7. Using MSCOMFIG, disabled all Startup items - no help
I have another home PC running Windows XP, it works perfectly using RDC to connect to my work PC. Also, I have no problem at all using RDC from my work PC back into my home PC (the other direction).
Here may be a clue: if I start up my new Dell Windows 64-bit OS in Safe Mode, the RDC session does not freeze.
Any suggestions would be appreciated!

Hi,
Since it works in Safe Mode, I suspect this should be related to some conflicts, please try the methods in the following Knowledge Base article to have a check:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
In addition, please also ensure the NIC drivers on all of the computers are up-to-date.
Hope this helps. Thanks.
Nicholas Li - MSFT

Remote desktop connection problem windows 8

Hi everybody,
I hope you can help us. We run a software package that uses a remote desktop connection. When the program is minimised for more than a couple of minutes, the connection disconnects and takes a while to reconnect. We've been in touch with the guys that run
the program and they've said that there's no problem on their end and that it must be on our end. It's happening with all three computers at one location and it's not happening with our two computers in our other location.
I've been in touch with the online support guys in microsoft and they couldn't help. So I'm wondering if any of you can help us (in laymans terms please!).
All our computers run Windows 8.
Thanks in advance.

Hi,
Thank you for your posting in Windows Server Forum.
Yes, you can check with 2 different settings. 1) By Collection properties (Server 2012\R2) and RDP-Tcp connection under Remote Desktop Service Manager (Server 2008 R2). 2) The other setting is related to GPO (Set time
limit for active but idle Remote Desktop Services sessions) as following path.
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
You can check below link (Configuration 1) for more information.
[Forum FAQ] Restrict number of Active Sessions in RDS 2012 and 2012 R2
http://social.technet.microsoft.com/Forums/en-US/00c2252b-8ec0-489f-8da2-07a434a9b5a2/forum-faq-restrict-number-of-active-sessions-in-rds-2012-and-2012-r2?forum=winserverTS
Hope it helps!
Thanks.
Dharmesh Solanki

Remote desktop connection from windows computer to TC

hi all,
what I have: I have a TC 2TB, bought it three months ago.
what I did: I have set it up at home. Using as base station for all my devices, iphone 4, ipad 2, macbook air and also other laptop. My TC is connected to ADSL modem with an ethernet cable (as expected). with port forwarding option of ADSL modem (in NAT Properties), I managed to forward any connection to TC. I have a static IP by the way.
what I can do: from work or anywhere else other than my home network, I can connect to my static IP (via "Connect to Server" option in any mac device), it pops up a user name and password window, I login with my TC user name and decive password. In an instant my TC disk is mounted on my desktop, and I can reach all my files in it as if it is an external hard disk.
what I cannot do: from a windows computer outside my network, I cannot connect to TC. I try to do this through "Remote Desktop Connection". Is this possible? If so how? Is this a problem related to network connection or TC settings?
aakibar

You cannot remote desktop into a TC..
In fact you cannot remote access a TC from windows.. sorry.. but SMB protocol is blocked on the internet.. there are work arounds but no security.. don't do it.
The only other protocol the TC offers is AFP.. there is no AFP file access software available for windows. You need to use a Mac.
The best alternative is vpn.. replace your current adsl modem router with a vpn one.. eg draytek.. then you can access your home network. Since I presume when you say you have static ip you mean public IP then vpn is easy (well once setup it is).. reliable and secure.

How to recognize if application is installed using "Install Application on Remote Desktop" option on Windows Server 2008 R2

How to recognize if application is installed using "Install application on remote desktop..." option in Control Panel in Windows Server 2008 R2?
Basically, as administrator, I can't say if the user installed application using "Install application on remote desktop..." in Control Panel or he just installed it by clicking the .msi executable. I can't find anything that makes any difference.
I could not find anything in the registry. I am quite confused.
Thanks,
Aleksandar9

Hi,
Thank you for your posting in Windows Server Forum.
Please make sure that you are using category view of control panel-programs to check the application. And in addition to “install application on Remote Desktop server” user can also use command line also.
change user /install
change user /execute
change user /query
“The first time you run the application, it searches the home directory for its .ini files. If the .ini files are not found in the home directory, but are found in the system directory, Terminal Services copies the .ini files to the home directory, ensuring
that each user has a unique copy of the application .ini files. Each user should have a unique copy of the .ini files for an application. This prevents instances where different users might have incompatible application configurations.” (Quoted formthis
article).
Hope it helps!
Thanks,
Dharmesh

Surface Pro 3, Remote Desktop, multiple monitors, Windows 8.1 DPI scaling issues

I have been evaluating Surface Pro 3 and once of the attributes is the display. Here is the description of the environment and the remote desktop display issue.
Surface Pro 3 (Windows 8.1 with latest firmware and Windows updates) has 12 inch built-in screen with native resolution 2160x1440. The Surface is docked and an external monitor (native resolution 1920x1080) is connected to the docking stations. The
display configuration doesn't allow for different scaling for each monitor, single scaling value is used for multiple monitors. This is an issue as the recommended scaling of 150% is optimal for small built-in screen of Surface but it is not optimal for
large screens of external monitors. Also this scaling is "inherited" by a remote desktop session which results in objects being too large on the remote desktop sessions or sometimes even blurry/fuzzy.
Can the blurriness/fuzziness of the remote desktop session be resolved?
Z

Hi Colin,
Thanks for the response. I installed the latest firmware and patches about a week ago and the scaling issue improved. It is not optimal yet as some graphical elements are still out of proportions but I do not want to spent more resources on this subject
anymore.
Best regards,
Zbysek
Z

Remote Desktop Connection in Windows 8

Hi, I can't seem to figure out how to make my local drives available when using the app Remote Desktop Connection on my Windows 8. All the instructions I found on Microsoft do not apply to Windows 8 http://technet.microsoft.com/en-us/library/cc728050(v=ws.10).aspx
. Or else I can't find this "Options" tab they're talking about.

The program doesn't come up in a window anything like that. It's full screen with only the option to connect to a server. And in settings there are no options that resemble that.
Hi,
Could you please snapshot about RDC with us? Mine is shown as below
Yolanda Zhu
TechNet Community Support

Remote desktop Shadow in Windows 7, Windows 8, Windows 8.1

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