Remote Destkop Web Acces IP Phone App

Hello,
first of all, thank you for your reply's.
Let me make you know the scenary.
I have an IP phone application running in 2 Remote Desktop Session Host (RDSH). When I connect to them by Terminal Server and I use this App it is working fine, I can make calls and I can hear the voice of the clients, and they can also hear my voice.
When I try to use this application also from a Web Access which is running on a Remote Desktop Web Access (RDWA) which is at the same time connecting to this RDSH's the application runs well, no problem with it, but then when I use it, they can hear my voice
but I'm not able to hear them voices.
Everything is running on Windows 2012 R2 Servers, there are no more RDSH, just that 2 that I mentioned before and I'm using Internet Explorer 9.
Any ideas please? I'm going crazy! 
Thanks a lot.

Hi,
Firstly, please go to the Collection properties -> Client Settings, and check if Audio and video playback is checked.
In addition, please publish another application which can play sound, such as Media Player and check if you can hear sound.
Thanks.
Jeremy Wu
TechNet Community Support

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