Remote device will not accept the connection

Question

Oh Windows 8...
I've been having computer issues for a while now, but I always figured it was the application I was using to access the internet. I first noticed an issue when trying to log into World of Warcraft. There was an obvious connection issue, but I could still
connect to my account. I contacted Blizzard about it, and nothing they told me to do helped me. This has been going on for nearly a month. Today, after not playing for a couple days, I realized I couldn't access the game at all. I blamed Blizzard again, and
became frustrated with them because none of their solutions ever helped me.
Today, instead of playing WoW, I tried to play Sims 4, which requires you to launch Origin, an application that uses the internet. Origin wouldn't let me connect either. A similar error to the one I experienced with World of Warcraft and its starter program
(BattleNet) appeared. Again, I blamed the provider of the application.
Still bored, I tried launching Steam, yet another gaming application that requires internet use. No, yet again I received a similar error to the other two. By now I figured it was an issue with the computer itself. I launched a connection test and it told
me that the "Remote device or resource will not accept the connection".
I tried launching Internet Explorer. I got the message that the "proxy server is not responding". I'm beyond frustrated. Thank god I also have Firefox installed, so here I am.
I looked up possible solutions to my issue. All the possible solutions I've found are only about Internet Explorer, and none of those solutions have helped anyone else with my issue.
So I guess it's on your end here. I have no use for this computer at all at this point. Help me out, please. I just recently bought this computer and I don't want to have to purchase another one to get away from Windows/Microsoft.

Answer 1

Hi,
This issue can be caused by proxy settings or malware.
I suggest you to disable proxy settings. Follow these steps:
Under "Tools" in the browser tool bar select "Internet Options".
In the "Internet Options" window that pops up, click the "Connections" tab at the top.
Click "LAN Settings" near the bottom of the "Connections" section.
If the "Proxy server" checkbox is marked with a check, click it to deselect/uncheck it.
Click "Ok" to close the "Local Area Network (LAN) Settings" window.
Click "Ok" to close the "Internet Options" window.
Now check if you are able to connect to Internet Explorer.
You can download and run the Windows Malicious Removal Tool from the below mentioned link and run it on your computer:
http://www.microsoft.com/security/pc-security/malware-removal.aspx
Hope these could be helpful.
Kate Li
TechNet Community Support