Remote doesn't work with Universal Docking Station

Hi
I have an iPod nano 3rd gen. Whilst in the dock the remote doesn't work at all until I select some music manually using the nano controls. Then I get a response. This is the second docking station from Apple.
Surely it has been designed to work with the remote as soon as it has been docked to enable scrolling through the menus? There are archived discussions from years ago about the same problem and no solutions! It appears that this product is known to be defective by Apple yet they do nothing and when you call them they act as if the problem doesn't exist. They appear to be selling products that don't work and then do nothing about it.

i just bought this dock as a car dock. I have it hooked up to power 12v and output to 1/8 into head unit. Now, I have to be in iTunes music to get it to work and it only allows volume, playing of files in a playlist and to next song. Are any of you guys having issues with VERY limited use of the remote and lack of really a benefit from using a remote because you have to touch it anyways to change through songs or video??? Are you guys wondering why you even bought it if the remote is not supported as a functional addition?

Similar Messages

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    I received an Apple Universal Dock with remote for Christmas, and I'm pretty sure I remember it and the remote working just fine with my iPhone when I first set it up. Today, I tried using it again, and found that I can't use the Universal Dock's remote for anything other than controlling the volume, and even though I can raise or lower the volume with the remote, the volume change is not reflected on my iPhone's screen - the iPhone's ipod volume indicator doesn't move.
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    Hello Andrew,
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