Remote DVR not working

I have the multi-room DVR. When I go to Remote DVR on the site and choose Scheduled Programs, it says "Bad Gateway". Going to Recorded Show just says the set top box is not responding. I confirmed the box is powered on and working normally. Can anyone assist?

I had the same issue. And I'm experiencing frequent picture blackouts. I can hear the TV, just no picture. So far, I've been able to shut everything down and restart FIOs TV to get the picture back. But this is starting to get very annoying.

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My Apple TV remote is not working.

My Apple TV remote is not working. It was fine this morning, but now ATV is not responding to it. It still access iTunes on my Mac so I don't think it's a battery issue. The white light flashes on ATV, but nothing happens. I have restarted ATV several times from the mains, but no change. Please help!

Hey Punkmonk1,
Thanks for the question. I understand that you are experiencing issues with your Apple TV remote. The following resource may provide a solution:
Apple TV (2nd and 3rd generation): Resolve issues with Apple Remote
http://support.apple.com/kb/TS5157
Thanks,
Matt M.

Remote does not work correctly after update

Hello,
the subject explain it already:
After upgrading to 2.3 the apple remote does not work correctly anymore:
I need to push the buttons twice, and than atv is only reacting sometimes.
Any ideas?
BR
Frank

Same problem here. First, I thought it was the Apple remote's battery. I replaced that and the problem persisted. I then used my digital video camera to verify that the remote was actually transmitting infrared, it was. In frustration, I tapped the buttons rapidly while pointing at the Apple TV. The Apple TV responded. The next button press it failed to respond. I tapped rapidly again and it finally responded. After many many rapid presses, while pointing directly at the Apple TV, it finally began responding to all presses. Once I'd regained control (I thought) I unpaired and re-paired the remote. Everything continued to work. At that time I also saw that I could "learn" another remote. So, I set up my Samsung TV remote. Sweet. Until the Apple TV went into screensaver mode again and I had to go through the same rapid button press sequence... with either the Apple remote or my learned Samsung remote. Conclusion, since the Apple TV will become fully responsive after the rapid button press sequence, it is certainly a software related problem.

HT1619 my remote is not working with the new imac 27" :(

my remote is not working with the new imac 27" i do not know even if new imac has infrared at all , pcworld shop said yes it should work . but hey i tried everything including security setting checks

<http://store.apple.com/us/product/MC377LL/A/apple-remote>
"Not compatible with MacBook Pro with Retina display or iMac (Late 2012)."
There are some USB IR receivers that allow the Apple Reomote to work with software such as Remote Buddy
<http://www.iospirit.com/products/remotebuddy/>

I bought a EarPods October last year in USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can lisence music but can not adjust the volume and answer the phone, can I get a new one or what can I get?

I bought a EarPods October last year in the USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can listen music but can not adjust the volume and answer the phone, can I get a new one or what can I get based on the one year product warrant?

Now I am live in Baoding city, China, what I can do, it seems there is no apple store in my city??

Apple remote contra not working with Lion

I installed Lion and my littele apple remote control does not work anymore with my mac book pro.
Is there any solution for that?
Thanks

It's not working for me either.
I know that Lion doesn't include Front Row, but the remote is not working with any other application (ex. iTunes).
Please somebody help us!

Multi room dvr not working

I signed up for Home Media DVR, however, I have never been able to view recorded programs from the other tv. After a VERY lengthy phone call with tech support the problem remains unchanged. They had me unplug every set top box and the router and then power them back. They also did several remote system re-sets... No luck.
The phone call ended with Tech support mistakenly claiming that my router wasn't working (the actual problem with the router was that the wireless settings changed when they asked me to re-set it). I figured this out on my own, after hanging up. So, they sent out a new router, which actually doesn't work. All lights come on as expected except the "internet" light is orange instead of green.
Anyway, the old router is working fine but I can't get the multi room dvr to work. I saw another post where a Verizon rep replied that they "waived their magic wand" and the problem was resolved! Still got that magic wand??
Solved!
Go to Solution.

Hello. I can do a deep dive for you. Please Message me your Tele# so I can check our system and assure your hub is properly setup for MR DVR. I will assist you in getting this resolved right away.
Joe D
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.Follow us on Twitter™!

IPhone 4 Remote App Not working

Hello,
Sorry for posting another 'not working' thread, but having searched the forum I cannot find my answer.
I am not very technical, but I have iTunes and an iPhone 4.
I have the remote app and the app has worked perfectly up until recently.
I have upgraded iTunes to 10 and also my antivirus.
Now I know alot of these things could be caused by the firewall, but I have allowed iTunes to be let through the firewall and I have switched off the firewall in the past to ensure it was not this.
When I switch on the computer and open iTunes then go to the remote app it works. It is when the iPhone 'sleeps' that the library wont re connect, OR if i have been using iTunes and then try and start the remote that it will not work.
Any ideas at all as it is so frustrating. I am not technically minded, so switching router channels etc and proxy settings/DHCP etc dont really make sense to me.
I have tried rebooting everything including the router, but believe it is something simple as it was working prior to iTunes 10.
I am running a PC on Vista
Thanks
Steve

no I use both ipad2 iphone4 with remote app and have no issues with ios
try removing the setup and start over

LaserJet Pro MFP M125nw - Scan to app All-in-One Remote does not work

Hi gurus,
Basically I have pruchased that super-printer and I am now trying to achieve scan to my mobile devices.
I have one iPad 2 on iOS 7, on 2 Android devices (smaller tablet and phone) both running Kitkat 4.4.2
I am trying to submit a scan from all these devices and retrieve the output within my mobile devices, actually this is fairly described here and concerns accurately my printer model : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02486319&tmp_task=useCategory&cc=us&destPage=pr...
Unfortunately, What happens :
- From my iPad, the AiO app states that my printer is not compatible with the application !!
- From my 2 Android devices, the All-in-One Remote app will work fine, except the scan feature as nothing happens (well, when tapping either 'Preview' or 'Scan' button in the Scan section, I see a 'Cancel' button during 0,1 second and I am back to that scan section)
Any one could help please ???
This question was solved.
View Solution.

Hello,
Can no one help ?
Is the product description misleading ? Is the AiO app not really reasy to support this printer ?

Remote control not working on Touchsmart 610-1030uk

Had been working fine for long time. Now out of warranty. Battery fine. Indicator on remote and on PC (white LED on front panel) both show IR is working. Mouse and keyboard still work fine. I have tried uninstalling and reinstalling drivers for Microsoft eHome infrared transceiver but still can't get the machine to respond to remote control.
Any thoughts?
This question was solved.
View Solution.

Hello frrw. Sorry to waste your time. I changed the batteries and it works fine. It seems the red LED on the remote and the white LED on the PC that flashes when I press a button on the remote do not mean that the batteries are strong enough.
Meanwhile I have that recurring problem with blu-ray players. I will post a new question and maybe you can help.
Many thanks.

BT Vision Box and Remote Control not working prope...

Hi,
Can anybody help me please?
I have a black BT Vision Box. The remote control had increasingly been sticking so tonight I just turned the power off tonight, left it off for 20 seconds and turned it back on.
It seemed to turn back on and reboot itself normally, it took the amount of time it normally does on a couple of occasions when it froze a few months back. However since I rebooted it approximately 3 hours ago it has been turning itself off and rebooting itself every 10 minutes or so. On one occasion when I turned it off on the front of the machine and left it for a few minutes, it turned itself on and started rebooting itself again.
The remote control is worse than when it was sticking, now there is a delay of up to 30 seconds after I press a button. Sometimes it does not work at all, when that happens it just becomes stuck and eventually reboots itself.
So far I have tried turning it off and on again, I have also tried rebooting the internet connection (which is working fine). I have tried pressing the off button on the actual box for 10 seconds and resetting it that way. I have put new batteries in the remote. Nothing has worked. If anyone can help me that would be great.
Solved!
Go to Solution.

Hi,
Unfortunately I can't get that far now.
I turned all TV related systems off last night in an effort to see if it would work properly today.
I came home from work and turned everything on. The system boots itself up until it gets to a grey screen that says "Nearly there..." with the BT logo in the bottom right corner. It stays like that for approximately one minute. Then it turns itself off and starts rebooting itself again.
I have tried pressing the on/off button on the front of the box and holding it in for 10 secs or so until the box turns itself off and reboots but the effect is still the same as above.
Do you have any other suggestions pleaase, aside from throwing it in the bin?

Remote Panel not working in Windows 7 Starter

Hi all,
We have an application that can be controlled via remote panel. This is working fine in Windows XP PC. But when I try to access the same by opening Internet Explorer in a PC running Windows 7 Starter OS, I only get the 'Downloading 0.00% of 0 bytes'. I have disabled the Windows Firewall and there is no antivirus software also. What could be the reason for this? How could I solve this?
Thanks in advance,
Priyadarsini
Solved!
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The system which had the problem was a netbook that came with Windows 7 Starter. We found out recently that there was some parental controls utility in the netbook that prevented the LabVIEW Remote Panel access. We were not aware of its presence & it had not shown any indication that it had blocked Remote Panel communication. We uninstalled this utility & the Remote Panel started working as intended. Thanks again for your help.

OIM 11.1.1.5.0 - Remote Manager not working

Hi everyone,
I am working with an AD which I installed on a different machine than my OIM and I would like to install Remote Manager with my AD. I followed all the steps which are described in the documentation but when I launch RemoteManager.bat, I have the following in the console :
D:\Oracle\Middleware\Oracle_IDM1\remote_manager>"D:\Oracle\Middleware\jdk160_24\jre/bin/java" -cp .;.\lib\xlAPI.jar;.\lib\xlVO.jar;.\lib\xlScheduler.jar;.\lib\xlRemoteManager.jar;.\lib\xerces.jar;.\lib\xlDataObjects.jar;.\lib\log4j-1.2.8.jar;.\lib\xlUtils.jar;.\lib\xlLogger.jar;.\lib\xlCrypto.jar;.\lib\iam-platform-utils.jar;.lib\oimclient.jar;.\ext\spring.jar -Dlog4j.configuration=config\log.properties -DXL.HomeDir=D:/Oracle/Middleware/Oracle_IDM1/remote_manager com.thortech.xl.remotemanager.RemoteManager
19 mars 2012 14:31:02 com.thortech.util.logging.Logger info
INFO: Class/Method: RMIClientSocketFactory/static: sslEnabled : trueSSLContextAlgorithm : TLSKeyManagerFactory : SunX509KeyStore : D:\Oracle\Middleware\Oracle_IDM1\remote_manager\config\default-keystore.jksKeyStoreType : JKSTrustStore : default-keystore.jks
19 mars 2012 14:31:02 com.thortech.util.logging.Logger info
INFO: Class/Method: RMISSLServerSocketFactory/createServerSocket Remote Managerserver socket port is 12346
19 mars 2012 14:31:02 com.thortech.util.logging.Logger info
INFO: Class/Method: RMISSLClientSocketFactory/createSocket Remote Manager client socket Host is (+my ip address+) and port is 12346
I'm not sure this means Remote Manager is working cause I have a problem when I am creating the IT Ressource on OIM : connection refused to host : (+my ip address+). And when I use nmap, I can notice that port 12346 is not open.
Thanks for your help !
Thibault

Hi Thibault,
Your problem looks like a firewall problem between these servers, because you should be able to do telnet once it is up into both(SSL and NONSSL) ports, default 12346 and 12345.
What I normally do is:
DEBUG,20 Mar 2012 09:17:10,170,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteMan
ager/RemoteManager: Binding Remote Manager to: rmi://TLEONCIO:12346/RManager
...DONE
Allow unsafe renegotiation: false
Allow legacy hello messages: true
Is initial handshake: true
Is secure renegotiation: false
RMI TCP Connection(3)-OIM-IP, setSoTimeout(7200000) called
RMI Scheduler(0), called close()
RMI Scheduler(0), called closeInternal(true)
RMI Scheduler(0), SEND TLSv1 ALERT: warning, description = close_notify
Padded plaintext before ENCRYPTION: len = 18
0000: 01 00 CF D4 CD 02 55 6E CA 00 E5 08 E8 EC 5C 19 ......Un......\.
0010: 81 4E .N
RMI Scheduler(0), WRITE: TLSv1 Alert, length = 18
[Raw read]: length = 5
[Raw write]: length = 23
0000: 00001: 5 1035 01 00 120 3 .....
[Raw read]: length = 18
0000: EA 35 E7 8F 7F DB C0 01 000C 1 68 2A 24D EA 35 E 71C 8 F0B 7F 8DB0 C
0 DF 5 A0C 68 2A .54..D. ...h*M....Z
0010: F4 29 ......5 .)
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, READ: TLSv1 Alert, length = 18
Padded plaintext after DECRYPTION: len = 18
....0..h*M0
000010: 01 : 10C0 0 BCF D 840 DF CD 02 5 A55 6 EF4 29 C
..A 00 E5. 08 E8 EC.Z 5C .)1
9 ......Un......\.
0010: 81 4E .N
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, RECV TLSv1 ALERT: warning, close_notify
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called closeInternal(false)
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, SEND TLSv1 ALERT: warning, description = c
lose_notify
Padded plaintext before ENCRYPTION: len = 18
0000: 01 00 E1 43 9E 6C 4E BF 97 10 03 BA 29 1A 01 EA ...C.lN.....)...
0010: 08 30 .0
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, WRITE: TLSv1 Alert, length = 18
[Raw write]: length = 23
0000: 15 03 01 00 12 0A F7 B7 14 70 18 A0 2C 05 E3 21 .........p..,..!
0010: 4E D0 27 26 FE 6E F3 N.'&.n.
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called close()
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called closeInternal(true)
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called close()
RMI TCP Connection(2)-THIAGO_REMOTEMANAGER_IP, called closeInternal(true)
I write into Telnet command and into telnet connection I write one command called +'EHLO something'+ to write and check a message from OIM-Server to RM-Server using SSL_port
-->telnet THIAGO_REMOTEMANAGER_IP 12345
[oracle@xxxxx~]$ telnet THIAGO_REMOTEMANAGER_IP 12345
Trying THIAGO_REMOTEMANAGER_IP...
Connected to THIAGO_REMOTEMANAGER_IP (192.xxx.xxx.xxx).
Escape character is '^]'.
EHLO THIAGO
then you will see something like this:
[Raw read]: length = 5
0000: 45 48 4C 4F 20 EHLO ****
RMI TCP Connection(3)-OIM-IP, receive SSL message
RMI TCP Connection(3)-OIM-IP, WRITE: TLSv1 true, length = 2
[Raw write]: length = 7
0000: 15 03 01 00 02 02 0A .......
RMI TCP Connection(3)-OIM-IP, called closeSocket()
RMI TCP Connection(3)-OIM-IP, called close()
RMI TCP Connection(3)-OIM-IP, called closeInternal(true)
but as I said, first the telnet should be ok. If not, take a look into your firewall rules and let us know.
I hope this helps,
Thiago Leoncio

HT202157 I got a faulty remote with refurbished Apple TV I recently purchased. The remote is not working at all. I changed the batteries too, but it is not working at all. I am so disappointed with the quality of Apple.

I recently purchased refurbished Apple TV to save few bucks, but I spend more than what I saved on refurbished one. I would suggest every one not to buy any refurbished product from Apple online store. The remote which come along with the unit is not working at all. I changed couple of batteries as I thought initially that the batteries may not be working but no success at all. I saved $14 on refurbished unit, but in total I have spend $10 to fix the issue but still it hasn't been fixed yet. I have taken an appointment for yesterday at Toronto Eaton center Apple store and again it will cost me atleast $25 again ($15 for parking and $10 for gas as I have to drive from Hamilton).
Does any one else have the same issue like this?

Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC

DVR not working.

I was watching a recorded show this morning on my QIP6416 DVR. The show froze while watching. I could not hit stop, exit, or anything else to get out of the frozen dvr playback. The only thing that would work was hitting power on the STB. It turned off, but then it would not turn back on. It would show I was hitting the power button, but it would not turn back on.
I unplugged it, waited awhile, and then plugged it back in. Once it restarted, the DVR is not working. When I hit the DVR button, under recorded programs, it says "Multi-Room DVR encountered a problem while accessing the data from the DVR box. Make sure the DVR is plugged-in to the power outlet and that you have at leaset one recording available. If the problem persists, please unplug the power for DVR box and plug it back in and try again."
I've tried resetting my DVR box several times, and it still says the same thing. When I do a search for this message, I've only ever seen it shown as a problem accessing a DVR program on a non-DVR STB. But this is my DVR box I'm receiving the message on.
It has no scheduled programs, recorded programs, or any option to record an episode when I go into the guide. It's almost as if it's not recognizing that the box is a DVR.
Can anyone help me out? Thanks.

Call back and try again. I had some issues with activation because I believe someone typed in one number wrong for the STB. I asked to speak to a supervisor. I received a call back in 20 min. Activation in 5 min. Problem solved. Oh if someone makes an error on the serial number / card number for your box when it is added to your account, techs can't fix that because it is a sales issue. A supervisor or someone with more access needs to make the correction. Even though the STB or DVR may have been sent by tech support. Most online or tier one support agents do NOT have access to make changes to your account. That includes serial numbers assigned to hardware, and what is on your account. This is for your protection and theirs.
If the numbers do not match for the cable card, they can't talk to it for activation. Some techs may miss that and say it is a bad box. IF THEY DO NOT DOUBLE CHECK THE NUMBERS.

Remote DVR not working

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