Remote HP Pavilion Elite HPE 020be Desktop PC

hi,
after installed windows 8 on my pc (HP Pavilion Elite HPE 020be), my remote (rc1804904/06 - P/N 5070-2586) stopped working.
is there any way to fix this issue? i already tried to install the HP Remote Solution software, but no change.
thanks.

Hello @lockstock,
I understand that after updating your operating system to your HP Pavilion Elite HPE 020be Desktop PC to Windows 8 your HP Remote will not work and you require assistance. According to the HP Pavilion Elite HPE-020be Desktop PC Drivers page there are no drivers for your computer running Windows 8. Part of what you should expect when upgrading your operating system to one that may not be fully supported it the loss of some functionality. I suspect that this is what you are facing currently with your remote. There are no drivers for your computer so the remote is sending the signals, but the hardware on your computer has no way to receive it or if it does to enterpret it correctly.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
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Similar Messages

HP Pavilion Elite HPE-190a Desktop PC

both hard drives went faulty replaced but no recovery discs what do i do
every time i try to install windows 7 it tells me it cannot do without the raid contoller drivers
This question was solved.
View Solution.

Hi:
See if this works...
Download the drivers from this link below (first or second file listed -- 32 or 64 bit as applicable).
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&keyword=Intel+Rapi...
Copy the files onto a usb flash drive without any folders.
With the flash drive and W7 installation media plugged into the machine, boot from the W7 installation media.
After you select the install now option, select the Drive Options - Advanced menu, then select the Load Driver option.
You should now see the storage driver files listed.
If you check the box, it will only include the compatible driver.
Follow the prompts and hopefully, W7 will install.

HP Pavilion Elite HPE 502c gets stuck in a reboot loop

HP Pavilion Elite HPE 502c
Windows 7
When I boot the computer, it gets to the blue screen with the hp logo. then the screen goes black, without the logo. It then goes to the blue screen, then black. It repeats the process untl I turn off the computer.

Hello @aschwan41,
I understand that your HP Pavilion Elite HPE-502c Desktop PC will not start up properly and you are looking for assistance. I am providing you with an HP Support document: Computer Does Not Start (Windows 7), which addresses startup issues that can affect all HP and Compaq desktop, All-in-One, and HP TouchSmart computers that come with Windows 7. I recommend that you review the document and follow the steps that pertain to your particular issue.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

How can I add USB 3.0 to my HP Pavilion Elite HPE-190t CTO Desktop PC?

How can I add USB 3.0 to my HP Pavilion Elite HPE-190t CTO Desktop PC? It uses Windows 7 Pro 64-bit OS.
I can't tell how many or if there are expansion slots inside the case. Is there a reliable source for such an expansion card?

Considering the different options that PC could have been ordered with, it might be there is not an empty slot to mount a PCI add-on card to add a USB 3.0 card. It would be advisable to open the case to see if there is an empty slot. If there is, then THIS is a choice to add USB 3.0
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HP Pavilion Elite HPE-480t computer and an HP bd 340i 12x blu-ray writer

I purchased HP 12x Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP Pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc.
I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play or burn blu-ray discs.
Could it be the blu-ray laser crapped out and the dvd reading and writing laser is still working ? Does a blu ray burner even have to lasers for the two medias [DVD and Blu Ray]???
Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
When did you purchase your product? : December2010
Product HP Pavilion Elite HPE-480t CTO Desktop PC
Select a problem area: other
What is your serial number (SN): [Personal Information Removed]
What is your operating system?: Microsoft Windows 7 Home Premium 64
Is your computer unable to work with accessory products? Please select all that apply. other
What type and brand of CD/DVD media do you use? Kodak Bu-Ray 25gig and HP dvd
Was the CD/DVD writer drive built into the computer when you purchased it? No
Can you hear the sound from the connected speakers?
Does the display on the product appear to be working properly? Yes
Have you connected the product to your TV, DVD player, or music system? No
If there is an error message, please specify: can not read media
Problem Description: I purchased HP 12 Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc. I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
Please provide previous troubleshooting steps, or information that can help HP assist you.: I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play blu-ray.
Has anything changed since the unit functioned properly (installation of SW, settings, cabling, etc.): Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
How would you describe your technical skill level?: Intermediate
First name Peter
Last name Cavalier
[Personal Information Removed]
This question was solved.
View Solution.

Arcticwolf, welcome to the forum.
Let's try another burner to see if that helps solve your problem. I have used CDBurnerXP for years. It has burned CD/DVD's when no other burner would work.
Please let us know if this solves your problem or not.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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Unable to use Recovery Manager on HP Pavilion Elite HPE-112y PC Windows 7

HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.
I'm having problems with my Recovery Manager. A few days ago it was working fine. The other day when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out, both my DVD and BD drives opened and a message popped up saying:
This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.
I did not create any such recovery discs. I don't know how this happened. When I looked at the "I'd like to take precautions" section of the Recovery Manager, the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what the report means.
I did ask for advice somewhere else and was asked to post a screenshot of my Disk Management from the Computer Management. After seeing the screenshot, I was told that my recovery partition is there and in good health and there is a possibility that something is preventing the recovery process from seeing it.
I'm asking around for advice before I try anything. I want to be very cautious before I do anything drastic.
Is there a chance that I can find my Recovery Partition and restore it? Or will I have to do a full System Recovery to get it restored?
===============
I'm not trying to make any changes yet, but I thought I would take a look at the System Recovery in the Recovery Manager. When I click the System Recovery button this is what I see.
Restore your computer to its original factory condition.
Your computer does not have a Recovery partition.
If you want to continue the restoration process, make sure you have inserted disc #1 and then click "Yes" to continue, or click "No" to exit.
Is this going to be a problem if I need to restore my system?

Hi,
Even though the Recovery Manager software is unable to launch a system recovery, the f11 option may still work as it uses an entry in the BCD ( boot configuration data ) to launch via the f11 method at start-up. Saying that, I would definitely recommend getting a set of Recovery discs in case it does launch correctly, just to be on the safe side.
Regards,
DP-K
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I have a HP Pavilion Elite d5100 ATX Desktop PC. On start-up, it froze at the HP flash Screen.

I have a HP Pavilion Elite d5100 ATX Desktop PC. On start-up, it froze at the HP flash Screen. It’s mostly unresponsive; will not access BIOs w/ f1 key; will not Recover w/ f11. It will respond at start-up to ESC, displaying “Loading Boot Menu…”, and w/ f10 “Entering Setup”, but never proceeds past message.I have never upgraded the BIOS I have disconnected and peripherals, net connection and replaced the CMOS battery. I have also followed a suggestion to disconnect the mouse and keyboard on start- up to see if they are the issues. Nothing is working.

Hi,
If you can enter setup, then go into the bios and see if the hard drive and the CD/DVD are recognized. If you can't get past the entering setup message then try the below procedures.
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. You might want to buy a can of compressed air to blow the dust out of the CPU heat sink. Plug your PC back in and give it a go.
Try this procedure and see if you can isolate the issue. Trouble Shooting Power Supply Issues. Don’t skip any steps.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
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Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP Pavilion Elite HPE-025sc Blackscreen when logged in!

Last friday i just started my pc normally. When i logged in i got nothing on my desctop.
I got a HP Pavilion Elite HPE-025sc
I've tried system restore but i have no restore point.
I've also tried to do system repair but it tells me that i have a usb just plugged in. So i tried to remove my mouse, keyboard but then i knew i couldn't do anything without keyboard so i plugged in a new.
How can i fix this?
Please help!

Hi Droxx1337,
I understand that you are having an issue with getting your computer to load into Windows. I have included the document here for, 'Windows 7 Does Not Start'. This document will take you through generic as well as specific steps to hopefully get you into Windows.
If this document fails to resolve the issue, please let me know what version of Windows you are running. I have included the document 'Which Windows operating system am I running?'.
Please let me know if this works, thank you.
I worked on behalf of HP

Graphic card replacement for hp pavilion elite hpe 550f

Been trying to get this replacement card for a while. Is there a new compatible one that I can install or replace. I appreciate the help. Thank you!

Joseph1007 wrote:
Been trying to get this replacement card for a while. Is there a new compatible one that I can install or replace. I appreciate the help. Thank you!
What is your Product Number?
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Can't record sound on HP Pavilion Elite HPE

I have Windows 7 installed and am trying to get Dragon Premium to work on my computer. Unfortunately, I've tried two different mikes and neither can record on my system. I've gone through all the standard troubleshooting for sound recording. The devices are recognized. The system sound is up. The mikes are plugged into the proper inputs for mikes. I've gone through every step available on the help documentation software.
Any other ideas?
Thanks in advance!
Skydancer

Hello Skydancer1
I am sorry to hear you are having issues getting microphones to work with your computer. I would like to offer my assistance in this matter. I am providing you with the HP Support document Resolving Microphone and Line-in Problems (Windows 7) which has been created with the steps needed to resolve issues like what you are describing. I would recommend that you review the document and follow the troubleshooting steps to resolve your issue.
If this does not provide you with a solution I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
Is the Windows Version on My Computer 32-bit or 64-bit?
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02033168
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Low sound. Brand new Pavilion Elite HPE-410f Tower and HP 2310m Monitor

Monitor does have the speakers and they are working, but the volume is so low as too be useless. What can I do to boost the sound. Was paying the extra money for internal speakers on a HP monitor a stupid thing to do? Can I even plug extra speakers in without disabling the monitor speakers?
Help!!! Thanks for any advice.

How did you connect audio to the monitor? (analog with a separate cable or HDMI audio)
Did you turn up the audio in the monitor's menu?
If using HDMI audio, what video card are you using?
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP Pavilion Elite e9280t Desktop - Memory Card Reader Stopped Working

Hello,
         I have a HP Pavilion Elite e9280t CTO Desktop PC ... The memory card reader recently stopped working. I believe, maybe the firmware, and/or driver was deleted by one of my optimization softwares. I checked the "Device Manager" list and was unable to locate "any" memory card device.  All the USB plugs work fine. When I place an SD card in the memory card reader slot, the light comes on, but the computer does not recognize the card. The card does not show up in my "Computer" window with the other drives. I checked the card out on my other computer, and it worked fine.   I also have an HP laptop that I tested my SD cards on, and the cards worked fine on my laptop.
        I would appreciate any help, or suggestions, that any one might give.
                                                                                                                                                                     Thank You

Read the troubleshooting information on the folowing HP document
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01884924&lc=en&product=4066665&tmp...
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HP pavillion Elite HPE-541F ... system will not start and monitor keeps going into sleep mode

Good Morning:
Having an issue with my Hp Pavilion Elite HPE-541F and Monitor HP2311x
Yesterday, thinking I was updating Java ... clicked on it and agreed to things being allowed on computer ... started adding icons to my desktop .... then pop ups kept coming up to register etc ... I assumed that something was wrong so I attempted to restore system to previous ... since then my system will not boot up ... will say "starting windows" and I can hear the fans working but thats it ... second part of the issue is that the monitor keeps going to sleep, so even if I try to restart the computer in "safe" mode or anything else monitor goes to sleep and there's nothing on the screen so don't know if anything is doing anything .... Very sorry I'm also not very tech savy with computers ... just trying to save time and money before I have to bring system to computer repair person .... Any help would be appreciated .... Thanks so very much

I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271
and for the monitor:
http://h30499.www3.hp.com/t5/Monitors-Experts-Online-Now/bd-p/bsc-1255
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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HP Pavilion elite sd card reader stopped working

System -HP Pavilion Elite HPE Series 500z Product No XX091AV#ABA
Operating System - Windows7
The sd card reader stopped working. tried everything
No error messages

Hello @rusty99nail,
I understand that your SD Card Reader is not working on your HP Pavilion Elite HPE-500z CTO Desktop PC. Has it ever worked? If so I suggest you follow the steps in the HP Support document: Using Microsoft System Restore (Windows 7) and roll your system back to a point in time where your SD Card Reader worked.
If it still does not work after the Microsoft System Restore I would like you to do a backup and recovery of your computer back to factory settings. To backup your personal information and ensure that it is not lost I would like you to review and follow the steps set out in the HP Support document: Backing Up Your Files (Windows 7), which will ensure your personal files are up to date.
***WARNING!! If you want to keep any emails or bookmarks/favorites you will want to back those up as well as I do not believe they are backed up in the HP Backup process.
Next, I would like you to review and follow the steps set out in the HP Support document: Performing an HP System Recovery (Windows 7), which will you through recovering your computer back to factory settings.
*** IMPORTANT - Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed. As well the computer settings are returned to the defaults (the way it was when it came from the factory). All apps and software that were installed on the computer when it came from the factory are reinstalled, and their settings are reset to the defaults. Additionally, software, apps, programs, and everything that you have installed or saved on the computer are permanently removed.
If the above steps did not resolve your issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

New graphics card not working in old Pavilion elite

Hey, so i bought a new graphics card, ASUS strix 750ti oc ed., when i plug it in to my Pavilion elite hpe 531sc i get a blue screen with the hp logo and a text saying 'press esc for startup menu' or something like that. Pressing esc does nothing, pressing any other button does me nothing either.
I tried plugging in the old graphics card, it still sort of works except i cant really play games or get my resolution above 800x600, and install the drivers and all for the new graphics card. But the new graphics card still dont work when plugged back in.
So im at a loss here, is my desktop simply too old or something?

Seeing alot of postings about trying that card. See this thread on a possible solution:
http://h30434.www3.hp.com/t5/Desktop-Hardware/replacing-a-graphics-card-on-h8-1070uk/m-p/4868497#M94...
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Remote HP Pavilion Elite HPE 020be Desktop PC

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