Remote Immediate Disconnect

Ok, so I just got a replacement 3Gs, and up until this new phone, I had no problems connecting my iphone to itunes via remote application. Now, when I select "Add Library" the phone does indeed show up as a device in itunes, and lets me enter the pin, and which point the computer says "Your Remote is now able to control itunes". However, the iphone simultaneously says:
"This remote has been unregistered from '*'s Library'. Please select another library."
I'm very confused as to what could cause this, and I haven't seen any solutions in the places I've searched online.
Any help?

I too have the same problem. Mine will dissconnect automatically when ever it feels like it or when I move my ipod. I cannot even bump it accidentaly wihout it dissconnecting. This worries my because I have been told (by apple website) that disconnecting without ejecting is bad. I am also frustrated with the fact that this so called support web site has no facility to email apple with my problem. What am I supposed to do hope someone else fixes the problem or what. If you have a solution please let me know. I am going to call apple tomorrow and scream until they fix it. If i find solution will let ya know.

Similar Messages

Remote Desktop disconnected because of security error from Windows 8.1 Surface to Server 2008

Hello,
I am trying
to connect to a remote app on a 2008 server from a surface pro 3 with 8.1
through Netilla SSL VPN and I getting the following error message.
Remote Desktop Disconnected
Because of a security error, the client could not connect to the remote computer Verify that you are logged on to the network and then try connection again
if I am connected to the network and use the RDP file, it connects fine.
This
was previosluly working, but when I changed the terminal server to per user
license mode from trial mode this happen
This works fine from Windows 7 machines.<o:p></o:p>
Any ideas?
Thanks,
Derek

Hi Derek,
Thank you for posting in Windows Server Forum.
From the error itself it seems that there is some network connection issue with VPN. Kindly see that you get network when you are using VPN connection, also VPN must be running. You can also try to “ping” the remote computer and see whether there is successful
ping result.
Also try to use “Allow connections from computers running any version of Remote Desktop” option on server side and check whether you can remote desktop successfully.
Apart this issue can also be caused due to certificate as VPN can’t resolve the certificate properly and facing this issue because you are facing issue only with usage of VPN (as you have commented). Please check
this link for detail.
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Remote Control Disconnecting on Windows 8.1

We seem to be having a problem with the SCCM remote tool disconnecting, but only with Windows 8.1 clients. Windows 7 clients seem to work fine. It will connect, and then after about 20 seconds or so disconnect and then bring the user to
the lock screen. Has anyone experienced this behavior before? We are fully patched to CU3 on the client and console ends. It would appear to be an authentication issue, but the strange part is that it does make the initial connection without difficulty.
All other aspects of management like advertisements, software pushes, updates, etc. work just fine.
Thanks.

Hi ,
Are you running SCCM 2012 or SCCM 2012 SP1? Windows 8.1 client is not supported by SCCM 2012 without SP1. (https://technet.microsoft.com/en-us/library/gg682077.aspx#BKMK_SupConfigClientOS)
If you are running SCCM 2012 SP1, check the RDP setting on the Windows 8.1 clients. The remote control is likely a shadowed RDP session.
1.Apply the latest hotfix of RDP client components on Windows 8.1 client.
Available updates for Remote Desktop Services in Windows Server 2012
http://support.microsoft.com/kb/2821526
2. Check the RDP related group policies (Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection) and registry key (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal
Services). Compared it to a working one and see if there is any difference.
3. Collect a netmon trace when the issue occurs will help address the network issue.
Thanks.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Vbscripts: Remote Desktop Disconnected Windows XP SP2

When I in the office. I can remote to server 2000 with URL is: http://204.72.x.x:8080/tsweb/default.htm. But when I at home, I am getting an error: vbscripts: remote desktop disconnected. Please some one let me know why. Please advice. Note: I have proxy server at work.

I'm not sure if Apple Remote can, but
Microsoft offers a free program called Remote Desktop Connection so you can do just that.
www.microsoft.com/mac

Remote system disconnected after installing MAX 4.7.3

Hello!
This topic is related to the topic you can find here.
In order to repair the Regional Settings issue in Windows (XP in my case) I used the System Configuration 1.1.3 update and it seems to work. I changed the Regional Settings to my local and installed the update. Silverlight does not crash anymore, so that is fixed. However, this created a new issue:
Now my remote devices (NI-1742 and NI-1746) status is always "disconnected". The devices are connected to a different subnet than the development computer. Pinging their IPs showed that they are there. I can connect to the cameras using the Real-time Project. However, in MAX the remote system status remains "disconnected". I tried to delete and re-create the devices in MAX but that did not work either.
I also tried the latter with Windows firewall on and off and updated the software with NI Update Service. On an another computer, which has not had the update yet, I can connect to and modify the devices.
In addition, I completely reinstalled the development system, but the issue persists.
Kind regards,
Mart
Solved!
Go to Solution.

Hey Mart,
It looks like this may be related to a possible bug introduced in MAX 4.7.3. I've uploaded Juurma.zip to our FTP site. Please obtain this .zip file by navigating to ftp://ftp.ni.com/outgoing.
This .zip file contains a patched version of mxRmCfg.dll. First, close all NI software and stop the NI System Web Server service and all its dependencies (you can get to your services by going to Start->Run and typing in services.msc). Then, navigate to this directory: C:\Program Files\National Instruments\Shared\MAX\Bin
You will need to rename the existing mxRmCfg.dll to mxRmCfg.bak, and copy the new version to that location. Restart your system, open MAX, and see if you can connect to and view your targets.
If this resolves your issue, PLEASE post back in this thread indicating as much. If not, let us know and we'll continue to investigate. Note that items on our FTP server will be removed after 48 hours, so let me know if you're unable to get that file in time
Justin E
National Instruments R&D

IPhone remote app disconnects, iPad does not

Environment Info
Windows 7 64-bit
iTunes 12.1.2.27
Latest update on iPhone and iPad
Remote app
Single network, single wireless access point
I have home sharing turned on in iTunes, I play my music throughout my entire house from my PC and control via the remote app. I migrated my iTunes library to another PC and I am now having remote issues. Now the remote app frequently disconnects after my phone locks and the only way I can get it to reconnect is by turning off home sharing and back on again. I've made sure to turn off sharing on the other PC, and uninstalled iTunes.
After some testing it seems that the disconnect does not happen on my iPad, only my iPhone. I've gone through the home sharing troubleshooting page, obviously my home sharing is working, just not all the time. I have to turn it off and on again to kick in the head. I've also disabled IPv6 as well.

Hmmm interesting, I'll have to see if I can change that option. This isn't my setup, its a friends.
I may have been running into a different issue. I got down and dirty and pulled out Wireshark to see what was happening and found some interesting things. My friend has two wireless access points and I was wondering if we were running into an issue with WiFi going into sleep mode on the phone and the remote app timeout while waiting for the wireless connection.
I disabled the second AP and things seemed to work better, but the remote would still fail to connect once in a while. Thats when I saw that the remote app makes a DNS SRV request looking for a PC on the network that has iTunes, so I looked at the DNS settings on the iPhone and noticed that DNS was pointing to two ISP DNS servers first, then the internal router DNS. I swapped the internal DNS first, and ISP DNS second, renewed the DHCP lease on the phone and things are working great now.
Either way it seems like the remote app is a bit tempermental with its timeout, it seems like it either gets stuck looking while it waits for WiFi or a DNS response. But at least its working much better now, sorry for the long post.

Remote Desktop disconnect frequently and reconnects

I have been using remote desktop with Windows 7 and never had an issue. I recently received a Windows 8.1 computer and now Remote Desktop is able to connect, but it will then disconnect for no reason and then reconnect. There are days when I don't
have an issue, and then there are days it will continue to do it. I am using VPN to connect in. Any suggestions.
Thanks

Hi,
Please check your configuration:
1. Press WIN+R; type sysdm.cpl and hit Enter. Switch to
Remote tab. Make sure you have selected the options highlighted in the below image:
2. Press WIN+R combination key, type put Regedt
in Run dialog box and hit Enter to open the
Registry Editor.
3. Navigate to the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService
4. In the right pane of this location, look for the registry string (REG_SZ) named ObjectName, make sure its value as below:
If the issue can't be resolved, perform a clean boot to troubleshoot if there are third-party software conflicts:
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Karen Hu
TechNet Community Support

L2TP Remote Access disconnects after a few hours.

Have a few users on Vista/7 using Windows L2TP to connect to our ASA5510. It is reported that after a few hours the connection drops. From what I have seen this can be anywhere around 5-6 hours. Of course my connection will drop after an amount of time has passed and no traffic has passed the tunnel. But the users are adament that this drops during large transfers; i.e. not a timeout issue.
Before I spend anymore time on this I just want to know if this is normal behavior for a remote access L2TP using Windows to disconnect on it's own after this amount of time. Never had a reason myself to remain connected that long, and when I did I used a site 2 site tunnel.

Below is a sample log of the time when disconnects occur, I highlighted in bold the problem area.
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing IPSec SA payload
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing IPSec nonce payload
vpn-7-715001: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing proxy ID
vpn-7-713906: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Transmitting Proxy Id: Remote host: 76.17.XX.XX Protocol 17 Port 0 Local host: 216.XX.XXX.XXX Protocol 17 Port 1701
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing NAT-Original-Address payload
vpn-7-713171: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, NAT-Traversal sending NAT-Original-Address payload
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing qm hash payload
vpn-7-714005: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, IKE Responder sending 2nd QM pkt: msg id = 00000017
vpn-7-713236: IP = 76.17.XX.XX, IKE_DECODE SENDING Message (msgid=17) with payloads : HDR + HASH (8) + SA (1) + NONCE (10) + ID (5) + ID (5) + NAT-OA (131) + NONE (0) total length : 172
vpn-7-713236: IP = 76.17.XX.XX, IKE_DECODE RECEIVED Message (msgid=958052a1) with payloads : HDR + HASH (8) + DELETE (12) + NONE (0) total length : 68
vpn-7-715047: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, processing hash payload
vpn-7-713906: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, processing delete
vpn-7-713170: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, IKE Received delete for rekeyed centry IKE peer: 76.17.XX.XX, centry addr: ad03bb38, msgid: 0x00000016
vpn-7-713906: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, L2TP/IPSec: Ignoring delete to a rekeyed centry (msgid=16)
vpn-7-713236: IP = 76.17.XX.XX, IKE_DECODE RECEIVED Message (msgid=17) with payloads : HDR + HASH (8) + NONE (0) total length : 52
vpn-7-715047: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, processing hash payload
vpn-7-713906: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, loading all IPSEC SAs
vpn-7-715001: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Generating Quick Mode Key!
vpn-7-715001: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Generating Quick Mode Key!
vpn-5-713049: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Security negotiation complete for User (sam5510) Responder, Inbound SPI = 0xc8ed80c2, Outbound SPI = 0xe007e1fd
vpn-6-602303: IPSEC: An outbound remote access SA (SPI= 0xE007E1FD) between 216.XX.XXX.XXX and 76.17.XX.XX (user= sam5510) has been created.
vpn-7-715007: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, IKE got a KEY_ADD msg for SA: SPI = 0xe007e1fd
vpn-6-602303: IPSEC: An inbound remote access SA (SPI= 0xC8ED80C2) between 216.XX.XXX.XXX and 76.17.XX.XX (user= sam5510) has been created.
vpn-7-715077: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Pitcher: received KEY_UPDATE, spi 0xc8ed80c2
vpn-7-715080: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Starting P2 rekey timer: 3420 seconds.
vpn-5-713120: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, PHASE 2 COMPLETED (msgid=00000017)
vpn-7-713906: IKEQM_Active() Add L2TP classification rules: ip <76.17.XX.XX> mask <0xFFFFFFFF> port <4500>
vpn-7-715077: Pitcher: received KEY_SA_ACTIVE, spi 0xc8ed80c2
vpn-7-713906: KEY_SA_ACTIVE old rekey centry found with new spi 0xc8ed80c2
vpn-7-713906: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, sending delete/delete with reason message
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing blank hash payload
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing IPSec delete payload
vpn-7-715046: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, constructing qm hash payload
vpn-7-713236: IP = 76.17.XX.XX, IKE_DECODE SENDING Message (msgid=d84b3b70) with payloads : HDR + HASH (8) + DELETE (12) + NONE (0) total length : 68
vpn-7-713906: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, Active unit activates new SA for remote peer 76.17.XX.XX.
vpn-7-715009: Group = DefaultRAGroup, Username = sam5510, IP = 76.17.XX.XX, IKE Deleting SA: Remote Proxy 76.17.XX.XX, Local Proxy 216.XX.XXX.XXX
vpn-6-602304: IPSEC: An outbound remote access SA (SPI= 0xFD65F940) between 216.XX.XXX.XXX and 76.17.XX.XX (user= sam5510) has been deleted.
vpn-6-602304: IPSEC: An inbound remote access SA (SPI= 0xB2891595) between 216.XX.XXX.XXX and 76.17.XX.XX (user= sam5510) has been deleted.
vpn-7-715077: Pitcher: received key delete msg, spi 0xb2891595
vpn-4-713903: IKE Receiver: Runt ISAKMP packet discarded on Port 4500 from 76.17.XX.XX:4500

Remote Desktop disconnects immediately. Error 4005; Windows logon process has unexpectedly terminated.

Hi, I have always been able to remote into my pc (Win 8.1) using remote desktop. Just recently this stopped working. Either I get a blank screen for about 10 seconds and then it closes or the connection closes immediately. Every time this happens I get error
4005 in the event log; Windows logon process has unexpectedly terminated. It seems the remote desktop stopped working after the last set of Windows updates were applied. But no other web searches indicates anyone else has had this problem recently. I've also
read the Windows Server document or error 4005 which suggests my registry may be corrupt or a service may be stopped but this does not seem to apply to my situation. I'm stumped and without being able to remote into my pc from my office I can't do my job.
Any suggestions would be greatly appreciated.
UPDATE: After installing a new required Windows update and a bunch of optional Windows updates (that I had been ignoring), the problem has been fixed. I'm guessing which ever Windows update broke Remote Desktop was fixed in the latest update(s).

Hi arzoo1,
So you have checked the steps mentioned in the article below?
Event ID 4005 — Windows Logon Availability
You may take a try with Dism /online /cleanup-image /resorehealth command and then check if issue insists.
For Windows Update related, please consider system restore or startup repair.
Try to boot into clean boot and then remote again to check if issue insists.
Best regards
Michael Shao
TechNet Community Support

Kernel Panic when Remote users disconnects from AFP share

System 1 Macbook System 2 Mac Pro both 10.4.8. On my Macbook I mount an AFP share (Not SMB but a public share) on the Mac Pro. After copying files etc if I disconnect the share the Mac Pro will throw a kernel Panic. Found it odd that the Mac Pro dies even though I'm actually on the Macbook mounting and unmounting the shares. I couldn't find anything online about this. Anybody have an idea how to fix? SMB doesn't cause this problem only MAC to MAC.
Thanks,
dave.
Panic Log:
Sun Feb 11 14:39:28 2007
panic(cpu 0 caller 0x0035BEAC): mfreemlist: m_nextpkt of m_next != NULL
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25523768 : 0x128d1f (0x3c9540 0x2552378c 0x131df4 0x0)
0x255237a8 : 0x35beac (0x3e9cbc 0x1 0x1 0x1)
0x255237e8 : 0x7164e2 (0x3825d300 0x3825ac00 0x25523848 0xc16324)
0x25523808 : 0xc13e5b (0x3b7d800 0x3825d300 0x1 0x710876)
0x25523848 : 0xc16539 (0x3b7d800 0x0 0x3c03d9a0 0x255238f8)
0x25523918 : 0x71e37e (0x3b7d800 0x38189000 0x0 0x3825b000)
0x25523948 : 0x71e154 (0x3b7b840 0x3aa2720 0x2552396c 0x19d23a)
0x25523988 : 0x71e2b9 (0x3b7b840 0xbd1d4 0x3b3b540 0x21aead)
0x255239b8 : 0x719b77 (0x3b7b840 0x38189000 0x0 0x0)
0x255239f8 : 0x2025fe (0x41b9404 0x38189000 0x1e 0x25523a68)
0x25523a58 : 0x2675ff (0x41b9404 0x1e 0x38189000 0x874a504)
0x25523ab8 : 0x25e21f (0x41b9404 0x41b9404 0x38189000 0x4a1bedc)
0x25523bc8 : 0x239c12 (0x38189000 0x0 0x4a1bed8 0x0)
0x25523cd8 : 0x23837a (0x4a1bf48 0x0 0x0 0x3818905a)
0x25523eb8 : 0x238831 (0x38189000 0x28 0xffffffff 0x80fe)
0x25523ed8 : 0x25a750 (0x25523f60 0x25523f34 0x10 0x25523f60) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleIntel8254XEthernet(1.1.4a5)@0xc0b000
dependency: com.apple.iokit.IONetworkingFamily(1.5.1)@0x70f000
dependency: com.apple.iokit.IOPCIFamily(2.1)@0x664000
com.apple.iokit.IONetworkingFamily(1.5.1)@0x70f000
Kernel version:
Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386
Mac Pro Mac OS X (10.4.8)

DaddyPaycheck
Thanks for helping. I'm green at this! Getting definite experience as you can see, but can you help me with an actual real live make and model of a graphics card that is known to work on the G5 Xserve?
I called ATI re: their Radeon 9200, and was told by tech support that they do not support this card on the G5 Xserve. Yet, Scott Maiden, in his post above, referenced an ATI Radeon card.
What cards are being successfully used? Can I have a list?
Apple Tech Support will not give any such list. Maybe they know of some problem with all? (When I bought the Xserve in September of 2004, Apple Tech Support recommended the VillageTronic card.) The new, yet un-released Quad-core 64-bit Intel Xeon Xserve has "built-in graphics functionality, with mini-DVI output and support for industry-standard VGA displays," according to Apple's web site. Hopefully this will eliminate this type of problem in future releases of Xserve. But for the nasty here and now...
All I need is an inexpensive graphics card to administer this Xserve. Currently I am using a 21” SuperMatch SVGA monitor.
Thank to all who have helped.
James
jamescalvin-
The only cards I have found to work reliably in the
G5 XServe are the cheap-arse PCI models. I do not use
my XServe for serious graphics work so I do not know
how it works with other cards.
Can you swap in a known compatible PCI card for
testing purposes?
Luck-
-DaddyPaycheck
DaddyPaycheck
Xserve Mac OS X (10.3.9) Need list of Compatible PCI graphics cards

Skype logs in and immediatly disconnects.

Never had trouble with skype , till microsoft took over.
It started at work today, opened up my client on my laptop. Immediately disconnected again.
The same problem persisted. I tried several of the so called fixes you can try to get it back on track, but none work.
Of course it doesn't help you can't get to the options without being logged in apparently. That's a real smart choice MS !!! How do you expect me to navigate the menu, look at the options i can play with and then change them, all in less than a second?
I have the same problem on my android phone, my desktop pc, a desktop at work, and a laptop from a collegue.
I rely on skype for my job, so I would appreciate it if someone could help me out a bit, because after several hours of trying to troubleshoot this it's still not working.
So far i've tried on several pc's, 3 different internet connections, and my phone. You are not going to tell me all these pc's and internet connections have issues.
Solved!
Go to Solution.

Just went from my laptop to my desktop pc and called up a friend to see if he had any problems. He didn't have any issues. Then I started skype again on this desktop, and immediately got an update window. It installed an update.
After this I was online for maybe 2 minutes, made a call over skype to that same friend to check if that worked and it did. Then it disconnected again.
This is where I tried your suggestion. And I'm now on skype for a few minutes again ... longer than before, not long enought to exclude it fixed the issue.
Will keep you posted.

Why does apple Remote app disconnect from itunes all the time

I have downloaded the apple remote app on my iphone 5 and have successfully attached it to my itunes library via Homeshare.
However, if i leave my phone and it goes into the suspended mode it will not be able to find the itunes library again.
To do so, i have to turn off the HomeSharing facility on itunes, then turn it on again. Then the iphone Remote app will find the itunes library.
Please please please can someone help me as it's doing my brain in?!?!?
I am running the itunes program on a PC.
thanks!!
Tim

The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Troubleshooting Security Software

For some reason my Ipod Nano 5th Generation is not recognized by my laptop - it will connect and then immediatly disconnect - Itunes finds it OK ! Any suggestions, I have reinstalled Itunes and I have reset my Ipod and still no luck

I keep getting a Windows is uninstalling this decvice (code 21) error.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

AMI - Remote Disconnection (Status Change Request) trigger

Hello Colleagues,
We have Dunning creating Disconnection documents (in addition to Disconnection Notification Work Items) for AMI (smart)meters.
Question:
At what point in the process is the Enterprise Service for Device Status Change triggered?
We have tried closing the Disconnection Work item, and then entered a Planned Disconnection date in the Disconnection document (transaction EC86).
After the above steps, we go into AMI monitoring for the Device in question, but we dont see any outbound message for Device Status change.
If you know what I am missing, your feedback would be really appreciated.
The AMI Wiki says the enterprise service is triggered when the Disconnection document is changed with planned disonnection date.
Thanks in advance.
Regards,
Ivor M.

Hi Ivor,
You need to do the following in order to trigger status change service
1)Create Disc. Doc. EC85
2)Generate Discon. Order EC86 & save ( with or without work item)
3)Without Work item EC86 give Disc. Doc. no. & enter now double click on Discon order & execute either immediate disconnection
by pressing button or wait for planned date, on planned date this will automatically got disconnected & corresponding web service will be triggered.
if you face any problem then contact me.
Regards,
Mohit

Apple Remote App and iTunes

Hi
I've got the latest software on iTunes and my Remote App for iPhone and iPad. I've noticed from tint to time that when selecting the source in the Remote App (I.e. whether to play music / films etc from iTunes or my AppleTV I notice the icon for iTunes DJ appears (icon is several CDs stacked on each other). This only appears very occasionally and I have no idea what triggers its appearance. I would have though it should appear there all the time.
Anybody have any clues as to what is happening and why?
Thanks

Hi,
I have had and fixed a similar issue;
Setup;
Linksys ADSL router/model (4 port wired and wireless)
LAN Network = 192.168.0.x
Mac Mini wired into the router (on same LAN)
Airport Express wireless (driving my stereo speakers and acting as a wireless client on the same LAN)
Apple iPhone 3GS wireless with Apple Remore app
iTunes 9.blah (last 9.x version before 10 havent upg yet, iTunes all configured to use airtunes, remote speakers and remote app etc)
Now It will all work fine and dandy at first then if i stop itunes (and the remote app disconnects) after a while (5 to 10 mins) the mac goes to sleep to save power.
The mac doesnt wake up again to accept the connection from the remote app.
So I found an apple support article (cant find it now) that suggested that I set the "wake on lan" feature, this wakes the mac and itunes if the mac has slept. Its in the system preferences / energy saver (its something like "wake on lan" or "wake on network")
This fixes it for me.
Cheers

Remote Immediate Disconnect

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