Remote laptop won't print to new HP4622 wireless printer

My new HP 4622 won't print from wife's laptop (Compaq Presario CQ-60-224NR w/ Windows Vista) in another part of the house on my home Centurylink DSL network with very good connectivity.  I have the printer installed at my desktop (Gateway Microsoft XP SP3) and it prints fine from the desktop.  Does the printer software also need to be installed on the laptop?  I sent a .jpg file to the printer from the laptop and it printed one line of unicode? code per page until I cancelled the job from the print queue. I have gone thru the installation guide a couple of times and nothing is fixed.  Test results say that everything passed and install is successful.  I downloaded and tried the print doctor wizard and it says no problems found.  I have McAfee total protection running, could there be a firewall problem?  I'm not sure about enabling ports or that sort of thing.  I dumped a perfectly good Lexmark X7170 all-in-one because it wasn't wireless and we couldn't get it configured to print peer-to-peer.  Now I have a new wireless printer and con't get to print remotely either.  Hope you can help.  Let me know if you need more info.  Thanks.
This question was solved.
View Solution.

Hi Ken,
I would recommend giving the printer a static IP address for the wireless connection (not USB):
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you will have delete and re-add the printer on your computer. Do it this way:
0. Go to Start > Control Panel > Devices & Printers and delete all instances of the printer.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
If you're still experiencing issues try changing the channel on your router to 11 and the encyption to WPA.
Say "Thanks" by clicking the blue Kudos star in the post that helped you.

Similar Messages

  • I have a new Epson wireless printer connected and the iPad recognizes it but it won't print. What is AirPrint and how do I connect it?

    I have a new Epson wireless printer connected and the iPad recognizes it but it still won't print.  What is AirPrint & how do I connect to it?

    Patti-
    Is your Epson printer on Apple's list of AirPrint capable printers?  See <http://support.apple.com/kb/ht4356>.
    If it is an AirPrint printer, then your WiFi router may not correctly handle Bonjour data required by AirPrint.  Contact the router's manufacturer to see if there is a change to its setup or a firmware update, that will make it work.
    One other possibility is that there could be a print job stuck in the iPad's print queue.  Double click the iPad's Home button and a row of recent Apps will appear along the bottom of the screen.  Scroll across and see if the Print Center is there.
    Fred

  • HT3500 I have a new epson wireless printer but can not get my Mac laptop to print to it even after doing the installations.  What do I need to do

    I have a new epson wireless printer but cnannot get my Mac laptop to print to it.  Any suggestions

    Can you find your printer in Print & Fax?

  • HT1443 I need to upgrade from 10.5.8 to 6.0 or better to use a new HP wireless printer.  How do I find the right item to download?

    I need to upgrade from 10.5.8 to 6.0 or better to use a new HP wireless printer.  How do I find the right item to download?

    There is no download; you need to buy a Mac OS X 10.6 DVD.
    (83218)

  • HT4356 I was gifted a new Samsung wireless printer model ML-2165W, it works with my desk top and lap top but can't get it to work with IPad.  Did I just receive a "boat anchor" printer in the eyes of Apple?

    I was recently gifted a new Samsung wireless printer Model # ML-2165W and while it works fine with all my computers, I can't make it print from my IPAD.  Was I given a "boat anchor" in the eyes of Apple?

    It looks like your printer isn't on the list of air print enabled printers. It'll still work, you just need to do some tweaking.
    You can see if samsung has any apps to enable printing.
    or
    You can look into a third party app like Print n Share or Print Central.
    Then you can print from your iPad.

  • My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.

    My iPad shows a message "Cannot find AirPrint printer". I used to use my iPad to print materials using HP wireless printer D110. Now it does not want to print. Is this because I am now using IOS 7? What should I do to solve the problem? Help please.

    Restart your WiFi router and printer by removing power for 30 seconds.

  • What's the difference between HP Wireless G Print Server and HP Wireless Printing Upgrade Kit?

    Hello!!
    What’s the difference between HP Wireless G Print Server and HP Wireless Printing Upgrade Kit?
    I found two things as follows.
    1. MAC support
    2. USB dongle
    Is there anything else?

    Now I’m clear!!
    But there are descriptions for each on your home page over view tab. Due to this forum restriction; I cannot put the URL here.
    They say for each as follows.
    HP Wireless Printing Upgrade Kit --- Retain full all-in-one wireless functionality: print, fax from your PC, scan, and access photo memory cards access and PC status
    HP Wireless G Print Server --- Get the same functionality with your all-in-one: printing, scanning, photo memory card access, PC faxing, and printer statusSo I got confusion, that’s why I did not get the difference for them.
    And I found wrong description on your HP support document page. I recommend that you correct it, because it put consumer into confusion and break to buy this product.
    The title is “HP Wireless Printing Upgrade Kit - Setting up the HP Printer with the HP Wireless Printing Upgrade Kit in Windows .”
    The wrong description is “NOTE:  You must turn on the computer with the computer adapter in order to print to the wireless product” at last line of “Step two: Configure other computers to use the printer. “
    You can erase this line!!

  • HP Officejet Pro 8600...laptop cant find printer to set up wireless printing

    I just purchased an HP officejet Pro 8600 and successfully synched it to a laptop in my office for wireless printing without a problem. Immediately after that, I attempted to connect the printer to another laptop in the office and the 2nd laptop cannot find it even when I type in the IP address manually. Both laptops are the exact same model and both laptops and printer are all successfully connected to the same router. I've tried almost everything and still can't figure out whats going on. Please advise. Thanks.

    Hello-
    What Operating System are you running ?? Is there any Firewalls on the second PC ?? Are you running any VPN's on the second PC ??
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    Donald

  • PRINTER C7280, NEW CARTRIDGE BUT PRINTER DOES NOT RECOGNISE NEW LEVEL, LEVEL/GAUGE STAYS 0

    I HAVE C7280 PRINTER ALL IN ONE, WITH 363 CARTRIDGES. THE COLOR 363 LIGHT CYAN HAS BEEN REPLACED, BUT LEVEL OF NEW CARTRIDGE STAYS 0. BOUGHT AGAIN A NEW ONE, BUT PROBLEMS STAYS. DID CLEANING OF THE HEADS AND ALIGN PRINTER, BUT PROBLEM STAYS. HOW CAN I SOLVE THIS?

    Hi
    Are you using the control panel or solution centre to check the levels?
    Are you still able to print?
    Thanks, Ciara
    Step one: Check ink levels
    NOTE: 
    The HP All-in-One can only detect the ink levels for genuine HP ink. The ink levels in ink cartridges that are refilled or have been used in other devices might not register accurately.Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used.
    To check the ink levels from the control panel:
    Press Setup .
    Press the down arrow ( ) to highlight Tools, and then press OK.
    Press the down arrow ( ) to highlight Display Ink Gauge, and then press OK.
    Press any button to return to the Tools menu.
    To check the ink levels from the HP Photosmart Software:
    In the HP Solution Center, click Settings , point to Print Settings, and then click Printer Toolbox .
    NOTE: 
    You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device .
    Click the Estimated Ink Level tab. The estimated ink levels for the ink cartridges will appear.
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • My iPad was printing to my HP wireless printer and now it won't..any suggestions on what I might try to get it back?

    I was able to print from my iPad to my wireless HP printer and now I can't.  Any suggestions on what to do to get it back?  Will resetting network settings help?

    Are you getting any error messages - or is it just saying No Printers Found - if the latter this has happened to me - I have 2 networks on my airport express (my network and one for guest access0 - sometimes my iPad switches to the guest network which does not have wireless printer on it ( i dont know why it does this) - if i switch the iPad back to my network the printer shows up again
    In fact see the No Printers Found message is a pretty good indication that the iPad has switched to the guest network

  • Went to apple store bought new mac and hp B210 printer can't get wireless printer to work right all

    I cannot get the HP B210 wireless printer to work consistently with my iPHONE 4 or to print consistently from my home mac computer ?

    What router?  What kind of encryption (WEP, WPA, etc)?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Can't print on new epson R3000 printer from PE 11 on Mac running 10.10.1. Spent hour with Epson tech support. worked fine last week with Epson R2880 and same OS.

    All drivers were updated. Printing works fine with other software.

    Still not printing.
    In the meantime have done the following: --
    1. Launched terminal, typed sudo chmod a+x /usr/libexec/cups/backend/*, followed with pw when prompted, then quit terminal.
    Tested printer: no go. Printer setting shows "In use, last used". Printer dialog says "waiting for printer to become available".
    2. Launched terminal, typed ls -l /usr/libexec/cups/backend.
    This is the list:
    total 2992
    lrwxr-xr-x  1 root  admin       69 Jan  2  2013 HP-Fax -> /Library/Printers/hp/Fax/HPFaxBackend.app/Contents/MacOS/HPFaxBackend
    -rwxr-xr-x  1 root  wheel   122384 Jun  8  2011 bluetooth
    lrwxr-xr-x  1 root  wheel      109 Jan  2  2013 canonijnetwork -> ../../../../Library/Printers/Canon/BJPrinter/Plugins/BJNP/canonijnetwork.bundle /Contents/MacOS/canonijnetwork
    -rwx--x--x  1 root  wheel    57344 Jul 13  2011 dnssd
    -rwxr-xr-x  1 root  wheel    63296 Jun 12 19:47 epsonfirewire
    lrwxr-xr-x  1 root  wheel       68 Jan  2  2013 fax -> ../../../../System/Library/Printers/Libraries/Fax/Contents/MacOS/Fax
    lrwxr-xr-x  1 root  wheel        3 Jan  2  2013 http -> ipp
    -rwx--x--x  1 root  wheel   106096 Jul 13  2011 ipp
    -rwx--x--x  1 root  wheel    93024 Jul 13  2011 lpd
    lrwxr-xr-x  1 root  wheel        5 Jan  2  2013 mdns -> dnssd
    -rwxr-xr-x  1 root  wheel    73812 May  6  2008 pdf800
    -rwxr-xr-x  1 root  wheel    61008 Oct 26  2010 riousbprint
    -r-x--x--x  1 root  wheel  2796752 Apr 13  2012 smb
    -r-xr-xr-x  1 root  wheel    66576 Jul 13  2011 snmp
    -r-xr-xr-x  1 root  wheel    79328 Jul 13  2011 socket
    -r-xr-xr-x  1 root  wheel    91792 Jul 13  2011 usb
    3. Reset printing system.
    Tested printer: no go.
    In the meantime, the iMac is printing to HP Laserjet 6MP (appletalk connected to iMac's USB).

  • Printing to a Linksys Wireless Print Server with my MAC

    have a small home network using an ATT DSL modem-router. I have several PCs hardwired to the router and 1 older MAC wireless. I have a MAC G4 laptop and a Dell laptop (my wife's) also connected wirelessly and all work well. I have added a Linksys wireless print server today and am able to get my wife's laptop to print easily and reliable as does the hardwired Dell. What I need is to get my MAC laptop to print wirelessly as well. I have tried all the options in the printer set-up but it does not see the print server. Linksys does not support MAC and there are no MAC drivers for the print server to download that I know of. Does anyone know of a fix on how I could configure this equipment so I can print wirelessly from my MAC laptop. Or perhaps bypass the print server and print using the modem-router and the same printer. I would appreciate any suggestions one could lend. Thanks much.
    Power Book G4 17" Mac OS X (10.4.10) Virtual PC capable

    Looking at figure 8-5 and the text to its left in the User Guide.
    Click Add in Printer Setup, then select IP printer > IPP. Enter the print server's IP address AND queue name P1. With that info filled in OS X has all it needs to address the printer on the print server.
    Download and install the CUPS driver version 1.1.0, and choose it when you Add in Printer Setup.

  • Cannot print yahoo mail on wireless printer.

    I have HP wireless printer. It prints out my documents, etc but will not print my yahoo mail
    == This happened ==
    Every time Firefox opened

    The printer's IP address likely changed when you changed you router (even if the SSID and password are the same).
    From the remote computers do this:
    1. Click "Start" button --> Printers and Faxes.
    2. Choose the printer and click "Delete printer"
    3. Under Printer Tasks, click "Add a Printer" and follow the prompts to re-add the printer (you likely did this during the original setup).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Resolution - Printing HP LaserJet & Linksys Wireless Print Server WPS54GU2

    Hello Guys:
    After trying to figure out for 10 days and calling HP, Applet and Linksys support, i finally am able to print to my printer.
    I have iMac running Tiger 10.4.8. I have a HP LaserJet 1012 Printer connected in a USB Port to the Wireless Print Server WPS54GU2. This is what I did to get it working.
    First install the following drivers:
    1) Go to http://www.linuxprinting.org/macosx/hpijs/ and download hpijs-foomatic-2.0.2.ppc.dmg and espgs-7.07.1.ppc.dmg file. Install hpijs first and espgs second.
    2) After that Go to Server Preferences, Double click on Print/Fax.
    3) Click on the "+" sign, select Line Printer Daemon - LPD
    4) In the Address field, enter the IP address of your print server.
    5) In the Queue name (This is very important). I used L2 for USB. You can try P1, L1 as well. Not sure how you have connected to the print server. For me L2 worked. I had tried using L1 and P1 and it didn't work for me.
    6) The Name field should automatically be populated.
    7) In the Print Using, select HP and then select "HP LaserJet 1012 Foomatic/hpijs" as the printer or whatever driver you have for your printer.
    8) Click on Add
    And now open up text edit or something and you should be able to print.
    let me know if there are any questions.

    Try Repairing permissions (Disk Utility). Then restart, then add again.
    What do you mean by the printer doesn't show up - the driver (print using:)?
    You can try the generic HP Photosmart P1100 Gimp-Print driver that comes in OS X.

Maybe you are looking for