Remote Management - Rights Authentication Failed

Since upgrading from zenworks 10 to zenworks 11 I am getting the following error when I try to remote to workstations. I am not receiving this on all workstations, just some.
Zenworks Remote Management
Rights Authentication failed. An internal error occured while validating
information about the managed device. If the problem persists, contact
Novell Technical Services.
I cannot find any info on this particular error. Workstations are Windows XP SP3. This error did not occur before the upgrade to Zen 11.
Any suggestions would be appreciated.
Thank You
Debra

ruybalda,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
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and rest assured we will issue a stern reprimand to our posting bot.
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