Remote manager is not running but it is running as per DC

I have installed remote manager on windows 2008 R2 server recently to create exchange mail boxes. And I followed the instructions given in oracle documentation while installing this remote manager.
Windows 2008 server R2 is a 64 bit OS so installed 64 bit java version in it. OIM version is 9.1.0.
As we are trying to SSL connection to the remote machince, imported certificates on both OIM server and also on remote machine.
But when I try to provision exchange account for a user, the creation of mail box is getting failed at the task "CheckRemoteManager Connection" saying "Remote manager is not running". But in design console it says that the remote manager is running.
Here is the response from the task:
Response: Exchange remote manager not running
Response Description: Check if Remote Manager parameters are entered correctly
When I bypass the task "checkRemoterManager Connection" in the adatper "Create mail box" then I am getting the below error.
Response: error during JRMP connection establishment; nested exception is: javax.net.ssl.SSLHandshakeExcept
Response Description: Unknown response received
Error Details:
Setting task status... "error during JRMP connection establishment; nested exception is: javax.net.ssl.SSLHandshakeExcept" does not correspond to a known Response Code. Using "UNKNOWN".
Can you please let me know what might be the problem?
Here is the log.
DEBUG,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager entered.
DEBUG,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager entered.
DEBUG,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager Remote Manager Host Lookup URL is rmi://xx.xx.xxx.xxx:12346
DEBUG,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager Remote Manager Host Lookup URL is rmi://xx.xx.xxx.xxx:12346
DEBUG,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager Remote Manager service name is RManager
DEBUG,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager Remote Manager service name is RManager
INFO,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager Remote Manager full URL is rmi://xx.xx.xxx.xxx:12346/RManager
INFO,19 Jan 2012 14:29:58,606,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager Remote Manager full URL is rmi://xx.xx.xxx.xxx:12346/RManager
DEBUG,19 Jan 2012 14:29:58,608,[XELLERATE.REMOTEMANAGER],Class/Method: RMISSLClientSocketFactory/createSocket entered.
DEBUG,19 Jan 2012 14:29:58,608,[XELLERATE.REMOTEMANAGER],Class/Method: RMISSLClientSocketFactory/createSocket entered.
INFO,19 Jan 2012 14:29:58,608,[XELLERATE.REMOTEMANAGER],Class/Method: RMISSLClientSocketFactory/createSocket Remote Manager client socket Host is xx.xx.xxx.xxx and port is 12345
INFO,19 Jan 2012 14:29:58,608,[XELLERATE.REMOTEMANAGER],Class/Method: RMISSLClientSocketFactory/createSocket Remote Manager client socket Host is xx.xx.xxx.xxx and port is 12345
DEBUG,19 Jan 2012 14:29:58,610,[XELLERATE.REMOTEMANAGER],Class/Method: RMISSLClientSocketFactory/createSocket left.
DEBUG,19 Jan 2012 14:29:58,610,[XELLERATE.REMOTEMANAGER],Class/Method: RMISSLClientSocketFactory/createSocket left.
DEBUG,19 Jan 2012 14:29:58,616,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager left.
DEBUG,19 Jan 2012 14:29:58,616,[XELLERATE.REMOTEMANAGER],Class/Method: RemoteManagerSupport/getRemoteManager left.

Have you followed all the steps properly ?
Have you imported Certificate as mentioned in the document ?
Try with restarting the OIM Server
Make sure your RM is running
Try to telnet RM from OIM machine.
Check xlconfig.xml file
Re: Error in Provioning Exchange2007 with oim 11g

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On 1/13/2012 2:36 PM, mshicks wrote:
>
> I know this is "Why would anyone want to do this" question but we are
> having conflicting issues in one of our labs between NetSupport and
> Zenworks when trying to run Adobe Flash. NetSupport is a tool that quite
> a few of our lab teachers use, it gives them the ability to see all of
> there students screens, take control of them, and a few other features,
> all from a console that runs on the teacher machine.
>
> The problem comes in when running Flash if the student tries to create
> a text box and scroll inside of it then the computer crashes. We
> contacted NetSupport for help with this and they had us run a reporting
> tool that looked at the hardware setup and driver information. Then they
> setup a test machine and tried to replicate the problem and they were
> not able to. However they tech did note that in the scan of the machine
> there could be a conflicting issue between NetSupports Mirror Driver and
> DemoForge TightVNC Mirror Driver. I assumed the latter was part of
> Zenworks remote management. So we stopped the remote management service
> on a machine and tried to replicate the problem. We did not encounter
> the problem so we turned the remote management service back on and sure
> enough as soon as we tried to replicate the problem again the machine
> crashed.
>
> Now when we tried to disable the remote management service in the
> services menu but it will not stay disable as soon as the machine
> restarts the remote management service is running and its set to
> automatic again.
>
> Is there anyway to disable (preferable) or remove just the remote
> management piece with out removing the rest of the client from the
> machines?
>
> Thanks,
> Mike
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
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Message was edited by:
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hi ,
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