Remote monitoe supervisor not appearing in remote monitor window

Hi All, So I want to use the remote monitor application to monitor either a CSQ or an agent. Setup the CSQ's, agents and supervisors for normal applications and all works fine. I have setup the remote monitor app and I receive the necessary prompts whe I dial it BUT in the remote monitor window, I dont see any supervisors at all - and ideas would be great as its driving me crazy.
Thanks

Hi Paul,
Unique identifier of the user for which the spoken name is to be uploaded.
Note The User Id must be numerical.
Yes it is required to have the Supervisor ID in numbers to be visible under the Remote Monitoring page. For the Test purpose I created multple user with the Supervisor Capability, and only the Supervisors with the numbers in the User ID are visible in this page as seen below.
Please open the Help for this page on the Remote Monitoring and click on the section "Creating a Remote Monitoring Supervisor" , you will see the above requirement.
Hope this helps, also please rate the helpful posts.
Thanks,
Anand

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