Remote monitoring entry in SOLMAN

Hi  ,
I am trying to create Remote monitoring entry in SOLMAN but after I create and save , it says entry is saved in secure area but dos not reflect in system topology.
It give me the following  message after save :
ECD_RZ20_COLLECT_072949Error when opening an RFC connection
Error during remote call of SAL_MS_GET_LOCAL_MS_INFO function: Error when opening an RFC connection
Error during remote call of SALC function: Error when opening an RFC connection
Error during remote call of RFC1 function: Error when opening an RFC connection
Please advise
thanks
Regards
Aditi

Hi Aditi,
Is your issue solved ?If so please let me know.. i am also facing the same issue .
Thanks in advance..
Srini

Similar Messages

  • Not able to Create a new Remote Monitoring entry in SolMan 7.0 - RZ21

    Hi expert,
    I am trying to configure Interface Monitoring on Solution Manager system using BPM concept.
    For testing purpose i will be monitoring IDocs from Solution Manager CUA system (which is other client in SolMan landscape) to other Satellite system.
    As per the configuration part there should be System entry in the Monitoring Technical Topology, that is in RZ21 -->Topology --> System Overview.
    For my system its not there, when i press create a new entry in above menu, it gives me new screen where i enter all the details.
    Such as System ID, message server, client, CSMREG user details etc.
    After saving the details it gives message as "Inserted successfully in secure storage" with no error message on error screen area.
    However when i go back in the RZ21 -->Topology --> System Overview my system does not reflect there, even after refresh.
    I am not sure if i am missing anything. please help.
    Thanks.

    Hi Gagan deep,
    Thanks a lot for your inputs.
    I have some confusion here, where can i check whether latest CCMS agent is installed or not?
    Also if its not installed what steps i need to follow to acive the same?
    Thanks again!

  • Solution Manager Create remote monitoring entry

    Hello,
    I need some help or clarification please. We just upgraded our Solution Manager to EHP1 spk25 and I'm trying to setup Solman to support central system monitoring. I'm on the last step to enter the moitored ABAP system in CEN through RZ21  Techincal >Configure Central System>Create remote monitoring entry. 
    I can enter my own System ID but can't enter the RFC destination ?  These default to *_RZ20_Collect and *_RZ20_Analyze.  I want to use the RFC's already in place through Charm since these are already setup and working correctly.  Can someone tell me how to change this or why we have to use the defaults.
    Thanks in advance
    Stephanie

    Please disregard.
    Thanks

  • RFC error while adding an remote monitoring entry to CEN

    Hi,
    I am trying to add an remote system to CEN by RZ21 i.e.
    in RZ21 -> Technical Infrastructure -> Configure Central system -> Create Remote Monitoring Entry
    But while testing RFC connections before saving, it giving following erros :
    SC4_RZ20_COLLECT_195119Error when opening an RFC connection
    Error during remote call of SAL_MS_GET_LOCAL_MS_INFO function: Error when opening an RFC connection
    Error during remote call of SALC function: Error when opening an RFC connection
    Error during remote call of RFC1 function: Error when opening an RFC connection
    Are these errors of any concern?
    or shall i go ahead and save the entries?
    Please suggest.

    Hi,
    ssue has been fixed after following
    SAP Note 1453112 - CCMS agent and kernel: patches 2010
    1:) Here we first performed kernel upgrade then re register agents as per note.
    2:) While for mentioned error during remote monitoring entry we checked in path
    Tcode-> sm59-> TCP/IP connectiones -> then in RFC destination SAPCCM4X.<SID>.<instance no> and found destination information was not correct so we corrected as
    SAPCCM4X.<monitoring system id>.<instance no> then
    then perform remote monitoring entrory steps via RZ21 and issue got resoulved

  • Remote system monitoring entry- data not relayed to Central system

    Hello Folks,
                        I am trying to establish a central monitoring system for our client. I am trying to test it in the DEV environment first.
    The central system is a Solution manager system (Dual stack- ABAPJAVA). I am trying to bring in monitoring data from the ECC development environment (ABAPJAVA).
    First of, i created to RFC connections in Solution manager system, one for data collection and the other for analysis. I have maintained the host address of the ECC system as target.
    Then i have created a remote system entry in Transaction RZ21--> technical infrastructure entered the 2 RFC names and have executed the function.
    At this point i am only trying to bring in ABAP stack monitoring data form the ECC system so i have not generated the CSNCONF file.
    Now when i look in Solution manager RZ20-->CCMS monitoring templates, i can't see any data for the the ECC system.
    I guess i am doing something wrong. Am i looking in the wrong monitor set?
    As additional information: Solution manager (SMD) and ECC (ECD) use different transport domains / transport groups. I dont know if this makes a difference.
    Can some one please help.
    Regards,
    Prashant

    Hi Prashant,
    if I understand correctly your system shows only MTEs from R/3 Stack, not from the OS side, pls check your SAPOSCOL. Are the data in OS06 in your remote system correct and do you see the current data, refredhed all 10 seconds?
    To check your environment, pls do the following:
    in th efirst step check in RZ21 > in the Topology part the System Overview for your system connection to your back end system. Are the Read Destination Data RFC and the Destination Analysis RFC correct and works the authority chek fine?
    In the second step pls check in RZ21 > in the Agents for Remotey SAP Systems part; are there registered your remote ccms agents correctly and works the connection test.
    Stop the agents and in your RZ20 monitor pls enter STAT in your command field. Are there displayed for your MTE nodes the read RFC destinations?
    Start the agents and and in your RZ20 monitor pls enter STAT in your command field. Are there displayed for your MTE nodes the CCMS Agent RFC destinations?
    To rebuild the Monitor in the CEN system you could try to reset the node of your remote system in the warm up status > go in the remote system to RZ1 > go to local segments  > change to edit > select your segments > reset segment in "WARMUP" status.
    In the CEN system you coul try to go to the edit mode for the Agents for Remot SAP Systems > select your remote system and push the button Reinitialize Agents
    In the back end system you can try to delete all MTEs in RZ21 > menu Technical Infrastructure > Reorgenize Segment Table > select the options with "ALL" in the CEN and the remote system to reorgenize all data.
    Could you pls post for the missing MTEs a screenshot on the one side from the CEN system and on the other side from the remote system...
    and last but not least you could try the following for missing OS MTEs
    delete  ALALERTS, ALMTTREE and ALPERFHI in /usr/sap/ccms/<SID>_<SNR> and check in the agents folder all trace and log files for errors.

  • BI End Routine MONITOR entry overwrites Start Routine MONITOR entries

    Hi Colleagues,
    I'm using MONITOR TYPE rstr_ty_t_monitors in start routine as well as in end routine of transformations.
    But DTP request monitor shows only my end routine monitor entries under "Start routine" and my start routine monitor entries are not shown.
    msgid = RSM1
    msgty = W or E
    msgno = 799
    Any suggestions?
    Thanks and regards,
    Wolfgang

    Fixed by SAP by means of support package.

  • Remote Monitoring Latest Best Practice Architecture

    Hi guys,
    I've developed very few remote monitoring systems in the past. One of them was using a PXI RT and the rest are cRIO. The approach and architecture were based from some of the things I've read from ni.com and this forum. In the process, there were much difficulties and some extensive troubleshooting exercises that I need to do. The results, while the system work and meet the user's requirements, it didn't meet my own expectation. I was hoping that the system can be expanded (adding more cRIO or PXI) with much ease and little or no re-programming effort. Anyway, 2-3 years have passed and opportunities with similar requirements has emerged. So, I would like to get started to think about the architecture at an early stage (ie. now). 
    In my past systems, I've used Shared Variables (SV) a lot - and it gave much much headache too. Some of the troubles I had were:
    1. I can't decide whether to lump all SV in one library and host them in one system, or to separate them into various libraries and systems... neither do I know what's the best approach, as I've read too many 'suggestions' and 'advices',
    2. Some of the SV are from custom control and the control is type-def. When running the VI in RT with these SV in development platform, everything works smoothly but when I compiled and deploy, the program didn't run. After extensive troubleshooting, I found out that this had something to do with these SV - because when I removed the type-def from the custom controls and recreate my SV, everything worked fine. I suspect this may have something to do with how I deploy but after I tried several approach, the problem still persist.
    3. The best and most common of all is unstable connectivity - it work today but that doesn't guarantee it will work tomorrow. When the host PC changes, the same problems resurfaced again. I read somewhere that I need to read or interface with the .alias file but this work some times and other times, the same problem persist.
    Attached is the most common architecture that I've used. I would like to move away from SV as much as possible. If the application is 1:1, there's no problem as I can easily use TCP/IP & Network Stream. However, my doubts and headache comes when the RT:Host communication is either 1:N, N:N or N:1. I've read in ni.com and found out that there are various new approach to this, such as AMC (derivated from UDP), Web Services (or was it HTTP). 
    I really appreciate it if you guys share your thoughts and advices here, please?
    Shazlan
    Attachments:
    Remote Mon Sys - Arch.pdf ‏27 KB

    Nick,
    I was not talking about the mgmt0 interface. The vlan that you are testing will have a link blocked between the two 3750 port-channel if the root is on the nexus vPC pair.
    Logically your topology is like this:
        |                             |
        |   Nexus Pair          |
    3750-1-----------------------3750-2
    Since you have this triangle setup one of the links will be in blocking state for any vlan configured on these devices.
    When you are talking about vPC and L3 are you talking about L3 routing protocols or just intervaln routing.
    Intervlan routing is fine. Running L3 routing protocols over the peer-link and forming an adjaceny with an router upstream using L2 links is not recommended. Teh following link should give you an idea about what I am talking here:
    http://bradhedlund.com/2010/12/16/routing-over-nexus-7000-vpc-peer-link-yes-and-no/
    HSRP is fine.
    As mentioned tracking feature purpose is to avoid block hole of traffic. It completely depends on your network setup. Don't think you would be needing to track all the interfaces.
    JayaKrishna

  • Sound on remote monitor

    I'm trying to get a basic TV to work as a remote monitor on my HP Pavillion laptop.  The picture is fine - but there is no sound. It's connected via the RS232 AV output socket and the OS is Windows 7 64bit. Be very grateful for any ideas?

    I have trouble with my remote speakers cutting out
    intermittently. Does anyone know why this might
    happen? It doesn't seem to be related to the load on
    the processor. It's like when listening to internet
    radio and you lose the connection for a second or
    two. Very annoying.
    iMac
    USB 2.0 Mac OS X (10.4.9) Nothing
    original inside!
    I had the same problem even when a Windows laptop streamed music fine. I changed the channel from automatic to channel 11 in the Airport Admin Utility. Presto! Music!
    MacBook   Mac OS X (10.4.9)  

  • Jstack shows a thread waiting for monitor entry but it's already acquired

    I have a heavy load website powered by tomcat-6.0.14 and jdk1.6.0_02-b05(amd64) on a 2 dual-core amd Opteron. When tomcat started, and I directed the http request(~200/s) abruptly to tomcat, it looks choked for over one minute, and if I took off the http requests, tomcat can recover in a few minutes.
    Then I use jstack during the choke time to find what's the cause, where I found a strange situation. Almost all threads are blocking on getting a log4j lock(I think it's normal,since log4j use a coarse lock), but one thread which already got the lock are also blocked. Below is the stack trace.
    "http-172.23.24.29-8011-exec-175" daemon prio=10 tid=0x00002aad37843400 nid=0x542d waiting for monitor entry [0x0000000052e55000..0x0000000052e55da0]
    java.lang.Thread.State: BLOCKED (on object monitor)
    at org.apache.log4j.Category.callAppenders(Category.java:201)
    - locked <0x00002aaab39d5670> (a org.apache.log4j.spi.RootLogger)
    at org.apache.log4j.Category.forcedLog(Category.java:388)
    at org.apache.log4j.Category.log(Category.java:853)
    at org.apache.commons.logging.impl.Log4JLogger.info(Log4JLogger.java:133)
    at com.xxx.xxxx.TimingLogFilter.doFilter(TimingLogFilter.java:39)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
    at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:887)
    at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:696)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2009)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
    at java.lang.Thread.run(Thread.java:619)
    And all the other threads waiting for the log4j lock.
    "http-172.23.24.29-8011-exec-176" daemon prio=10 tid=0x00002aad37773800 nid=0x542e waiting for monitor entry [0x0000000052f56000..0x0000000052f56b20]
    java.lang.Thread.State: BLOCKED (on object monitor)
    at org.apache.log4j.Category.callAppenders(Category.java:201)
    - waiting to lock <0x00002aaab39d5670> (a org.apache.log4j.spi.RootLogger)
    at org.apache.log4j.Category.forcedLog(Category.java:388)
    at org.apache.log4j.Category.log(Category.java:853)
    at org.apache.commons.logging.impl.Log4JLogger.info(Log4JLogger.java:133)
    at com.xxx.xxxxx.TimingLogFilter.doFilter(TimingLogFilter.java:39)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
    at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:887)
    at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:696)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2009)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
    at java.lang.Thread.run(Thread.java:619)
    I'm really wondering why jstack shows the first thread is BLOCKED but no blocker.
    And also, it's not a deadlock, since I made jstack log after sever seconds, and found this time another thread has the same problem.
    "http-172.23.24.29-8011-exec-170" daemon prio=10 tid=0x00002aad3784d800 nid=0x5428 waiting for monitor entry [0x0000000052950000..0x0000000052950c20]
    java.lang.Thread.State: BLOCKED (on object monitor)
    at org.apache.log4j.Category.callAppenders(Category.java:201)
    - locked <0x00002aaab39d5670> (a org.apache.log4j.spi.RootLogger)
    at org.apache.log4j.Category.forcedLog(Category.java:388)
    at org.apache.log4j.Category.log(Category.java:853)
    at org.apache.commons.logging.impl.Log4JLogger.info(Log4JLogger.java:133)
    at com.xxx.xxxx.TimingLogFilter.doFilter(TimingLogFilter.java:35)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
    at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:887)
    at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:696)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2009)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
    at java.lang.Thread.run(Thread.java:619)
    What's the cause? Is jstack accurate? Or, the problem is caused by hotspot compling since tomcat is just started? Or it's just because log4j's coarse lock? ( but after the starup, tomcat can handle the same traffic without any problem, and jstack shows no log4j block at all.)
    Thanks in advance.
    Jimcgnu

    "http-172.23.24.29-8011-exec-175" daemon prio=10 tid=0x00002aad37843400 nid=0x542d waiting for monitor entry [0x0000000052e55000..0x0000000052e55da0]
    java.lang.Thread.State: BLOCKED (on object monitor)
    at org.apache.log4j.Category.callAppenders(Category.java:201)
    - locked <0x00002aaab39d5670> (a org.apache.log4j.spi.RootLogger)
    It seems like a Dead Lock.
    The thread must have entered into a synchronized block/method1() and acquired a lock.
    - locked <0x00002aaab39d5670> (a org.apache.log4j.spi.RootLogger)
    While having lock the thread might be trying to acquire a lock to another synchronized block/method2()
    waiting for monitor entry
    java.lang.Thread.State: BLOCKED (on object monitor)
    and someother thread might have already acquired a lock to that block/method2().
    Can we check for Dead Lock??

  • Is iphone JAVA-capable for Cingular Remote Monitoring?

    AT&T/Cingular has a service called Remote Monitor that lets you put up cameras, motion sensors etc at a site and monitor them remotely using the internet or a java-based application that you can download to a Cingular phone. Great for monitoring a 2nd home.
    Somehow I don't think it's possible to use the java-based application on the iphone. I may be able to use the Safari connection and use the internet for it, although this is slower and non-dedicated. Does anyone have any experience with this? Is Safari on the iphone capable of viewing live video?

    no right now you cant but this would make a great thrid party app from Apple for the iPhone... Suggest it
    Apple strives to bring the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet offerings. Apple welcomes your feedback on its products (in accordance with the Unsolicited Idea Submission Policy). To comment on the iPhone, visit http://www.apple.com/feedback/iphone.html.

  • UCCX 9 IPPA Remote Monitor using rmon.aef

    Question, can you utilize the rmon.aef script to remote monitor agents that use IPPA at a remote site? Trying to figure out ways to monitor an agent in this scenario since SPAN and Desktop Monitoring can't be utilized given that they're using IPPA and are remote from UCCX. Thoughts?

    There are lots of reasons why monitoring and recording can fail in an environment.
    There are also lots of troubleshooting steps to verify a working environment as well.
    You can start by searching these forums for terms like "monitoring not working", "silent monitoring", "remote monitoring", etc.
    You may even find, within those posts, links to configuration and troubleshooting documents, such as:
    http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00801a62a8.shtml
    http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008075025a.shtml
    http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080bbd522.shtml
    http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/non_release_docs/voip-mon-troubleshooting.pdf
    The most common issue is, your regions are G711, and the IP Phones are negotiating G722, which cannot be recorded.
    To verify, when an Agent is on a call, double tap the ? button on the phone and read the codec.
    If  it's G722, in CUCM, go to the Agent's phone, and switch the Advertise  G722 from Use System Default to Disabled, save and reset, try again.
    Anthony Holloway
    Please use the star ratings to help drive great content to the top of searches.

  • Remotely monitor my CCTV system using my Mac

    I am in the process of installing a CCTV system at my house with a VXM4 DVR Hard drive recorder. It is very straight forward to remotely monitor the system using a PC with an internet connection, but I can't seem to do it using my Mac. I desperately don't want to use a PC to do this. Does anyone know how I can do it using my MAC. Thank you.

    Casino128 wrote:
    I am in the process of installing a CCTV system at my house with a VXM4 DVR Hard drive recorder. It is very straight forward to remotely monitor the system using a PC with an internet connection, but I can't seem to do it using my Mac. I desperately don't want to use a PC to do this. Does anyone know how I can do it using my MAC. Thank you.
    Welcome to the Apple boards.
    Does your camera/recorder itself connect to the internet? Some do and all you need to do is browse to the IP address it is set for, just like any other website.

  • How to change Self Monitoring Thresholds in SOLMAN 7.1 SP8?

    Hello Expert,
    I'm wondering if there is an option to change Self Monitoring Thresholds in SOLMAN 7.1 SP8? I'm getting so many SOLMAN Self Monitoring alert's emails, so looking forward to adjust the thresholds (if this is possible at all)?
    Your help is always appreciated.
    Thanks & regards,
    MM

    Hi Roland,
    Thanks a lot for advice!
    Sorry, how are you getting to this screen where you can create a custom template?
    Somehow I can't find any option to create a custom template in step 3.2 of  the Self-Mon in my system.
    When I press 'Configure and Activate' button it's just activating the Self-Mon, without any option to create a custom template.
    In Alerting Directory Browser I can see SAP Standard Template for Self-Mon,...
    ...but I'm struggeling to find where I can create the custom template a copy of this standard one?
    Probably I'm missing something.
    I'm on SP08.
    You help is much appreciated.
    Best,
    MM

  • How to create monitor entries from an update routine?

    Hi,
    Does anyone try to create monitor entries in ABAP routine in update rules?
    I have How-to guide "How to... Create monitor entries from an update routine". I applied code from it.
    RETURNCODE = 1.
    MONITOR-MSGID = 'RSM'.
    MONITOR-MSGTY = 'W'. *** I also tried MONITOR-MSGTY = 'E'
    MONITOR-MSGNO = '799'.
    MONITOR-MSGV1 = 'My message '.
    MONITOR-MSGV2 = COMM_STRUCTURE-<MY_FIELD>.
    append MONITOR.
    EXIT.
    But it doesn't work. I don't see new lines on Details tab in AWB Monitor.
    What's wrong?
    BW 3.0B

    Hi, hope you had a good weekend.
    I tried with MSGTY = 'I' and I didn't get any errors or warnings at load.
    In the monitor, on the detail tab, I find hidden under:
    Processing (data packet)
    -> Data Package x
       -> Transfer rules
          -> Data records for package x
             -> Record 0:
             -> Record 0:
             -> Record 0:
    When I select "Display Message(s)" from the dropdown-menu on one of these "Record 0:" lines, I get to see
    my message text: S:RSM:000 test1 test2
    1) how can I change the text that appears in the monitor tree ("Record 0:") ?
    2) The status of these nodes is always a green led (also with MSGTY = 'W')... shouldn't it be a yellow triangle?
    Like this it is hell to find your warnings/information messages.
    3) I cannot find my monitor messages with transaction SLG1... should I be able to find them there?
    Kind regards,
    Edwin

  • Remote monitoe supervisor not appearing in remote monitor window

    Hi All, So I want to use the remote monitor application to monitor either a CSQ or an agent. Setup the CSQ's, agents and supervisors for normal applications and all works fine. I have setup the remote monitor app and I receive the necessary prompts whe I dial it BUT in the remote monitor window, I dont see any supervisors at all - and ideas would be great as its driving me crazy.
    Thanks

    Hi Paul,
    Unique identifier of the user for which the spoken name is to be uploaded.
    Note        The User Id must be numerical.
    Yes it is required to have the Supervisor ID in numbers to be visible under the Remote Monitoring page. For the Test purpose I created multple user with the Supervisor Capability, and only the Supervisors with the numbers in the User ID are visible in this page as seen below.
    Please open the Help for this page on the Remote Monitoring and click on the section "Creating a Remote Monitoring Supervisor" , you will see the above requirement.
    Hope this helps, also please rate the helpful posts.
    Thanks,
    Anand

Maybe you are looking for

  • Start up stucked in white screen w/ apple  & scrolling cursor.

         Start up stucked in a white screen w/ apple logo & continous scrolling cursor. After just pretty much staying that way, display would intermittently go off for a bit then startups & does the same behavior over again. 2008 13" MacBook Pro  on OS

  • Post Comments About Web Dynpro for ABAP Tutorials Here

    Are you familiar with the <a href="https://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/developerareas/abap?rid=/library/uuid/02e1fa45-0801-0010-10a0-f1cf47e8c943">web Dynpro for ABAP Knowledge Center</a>? Do you find the tutor

  • Move to iCloud

    Downloaded iOS5 to iPhone 4-updated all software via Update button. Received on screen offering to move all to iCloud which I clicked. Since then, almost a week nothing.  My attempt to sign in to me.mail.com results in a perpetual screen with message

  • Allowing WMI through Windows Firewall

    I am trying to modify the setting in Windows Firewall to allow WMI through so that I can activate Windows using VAMT. I followed the steps to allow WMI-In via GPO and it appears to work. But when checking the firewall settings on the laptop I can see

  • FIPP workflow blocking all documents for release

    We have developed and configured workflow for object FIPP and want this workflow trigger onlly for AP parked documents. Now workflow is triggering for AP documents only but all other documetns which are parked also blocked for release and no workflow