Remote not working at all

I just hooked up my apple TV (that we got 2 years ago) for the first time today. I get the main language screen and then the random photos on my TV. the apple tv has a white light but will not do anything when I try to use the remote. could the battery be dead from sitting in box for 2 years? help!!

Kori Stanton wrote:
I just hooked up my apple TV (that we got 2 years ago) for the first time today. I get the main language screen and then the random photos on my TV. the apple tv has a white light but will not do anything when I try to use the remote. could the battery be dead from sitting in box for 2 years? help!!
Yes. Before You replace the battery, follow this article:
http://support.apple.com/kb/HT1555
Describes how to pair remote control with apple tv

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Remote not working at all...RM-1

I've owned my Audigy 4 Pro for some time now and I gave up trying to get the remote working at all about a week after I first installed the A4P. I've decided to revisit this because I'd really like to get it working.
I noticed I did a custom install when originally installing the Creative Software and I did not install the Creative Entertainment Center. So, I got out the CD and installed it. Still the remote did not function at all. I even downloaded and installed the latest Entertainment Center. The default was not set to RM-500 so I switched it in the new Entertainment Center Remote Control tab. Still, the break-out box is not receiving a signal from the remote. Any time I press a remote button, there are not lights that light up or anything.
What could I possibly be doing wrong? I know the battery is installed correctly and everything is hooked up properly between the break-out box and the sound card. Perhaps it's either a faulty remote or faulty receiver in the break-out box?
I'm running Windows XP Pro.

Duplicate post.
Jason

HT202157 I got a faulty remote with refurbished Apple TV I recently purchased. The remote is not working at all. I changed the batteries too, but it is not working at all. I am so disappointed with the quality of Apple.

I recently purchased refurbished Apple TV to save few bucks, but I spend more than what I saved on refurbished one. I would suggest every one not to buy any refurbished product from Apple online store. The remote which come along with the unit is not working at all. I changed couple of batteries as I thought initially that the batteries may not be working but no success at all. I saved $14 on refurbished unit, but in total I have spend $10 to fix the issue but still it hasn't been fixed yet. I have taken an appointment for yesterday at Toronto Eaton center Apple store and again it will cost me atleast $25 again ($15 for parking and $10 for gas as I have to drive from Hamilton).
Does any one else have the same issue like this?

Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC

Remote not working after Leopard update

I've read about, and have the problems reported with Front Row when it comes to viewing content on another (TV) screen, but does anyone share my problem about the remote control not working at all?
This morning before I upgraded to Leopard it worked fine, but since then, no matter which button I press, nothing happens at all.
I've to launch Front Row manually, either by launching the new app, or the CMD Esc command, but the 'Menu' button on the remote doesn't do anything.
It certainly isn't an issue with the remote as my iPod still responds to the commands when it is sat in the iPod Dock that has the remote receiver on it.

To provide closure on this thread, I now have it working!
Got all the ideas from the iSight thread listed above, here's what I did.
Firstly, shut down the computer, disconnected everything from the back of it, gave it a dust around the back of the iMac, blew out the cobwebs so to speak.
Left it ten minutes, made myself a drink.
Returned and restarted the computer, but applying the reset PRAM command, which is after switching on immediately hold down the Command, Option, P and R keys.
You'll hear a second chime, release the keyboard and the computer will boot up.
Once everything had loaded, I launched iSight and lo and behold, there was my ugly mug staring back at me, iSight was once again working.
I then proceeded to the System Preferences to see if I could get the remote working. There was the IR instructions at last including details on how to pair the remote.
Pointing my remote to the screen I held down the Menu and Next/FFWD button until a chain and the remote symbol appeared on the screen.
With my remote paired with my iMac, everything was finally working again after two days of installing Leopard, Tiger and the Leopard again!
Now Apple, how about sorting out Front Row working properly when pictures are DV'd out to a TV!??

Remote not working - doesn't seem to be pairing problem - any other ideas?

Remote not working - Unpair does nothing - Status light solid/screensaver running - no response from status light when any button clicked on remote - new batteries in remote - only Apple remote in the house - anyone have a suggestion?

Welcome to the Apple Community.
You might try restarting the Apple TV by removing ALL the cables for a 30 seconds.

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Hi,
A little back story as of how this happened, I recently upgraded my iPhone 4S to iOS8 and found out that it was rather laggy on this outdated device, thus, i decided to downgrade back to iOS7.1.2 using a IPSW restore. Thereafter, my apps, contacts, remotely everything was gone when my device booted up from the restoration. I manually downloaded my apps back, iCloud seemed to get my contacts back, but whenever i open my music app, it's always at the album tab and when i attempt to access the 'songs' tab, it just crashes automatically. Tried hard resetting the phone, restarting and what not, it all did not work at all. Also, it is notable that after my restoration back to iOS7.1.2, i could no longer sync my phone to my laptop, with errors like 'syncing cannot be finished because session cannot be finished' Everything is working fine except for the sycning issue and that my music isn't working at all.

You restored it?
From backup?
Or as new?
Try both.

Java does not work at all upon using the update manager to update to firefox 3.6.10 for Ubuntu 9.0.4

OS: Ubuntu 9.0.4
Browser: Firefox 3.6.10
upon updating to firefox 3.6.10, java does not work at all.
websites that use java do not work at all anymore, when they worked just fine before the updating thru update manager. e.g. hulu website cannot play any of the shows.
i can give the folder of bookmarked pages i tried.
how to do that on here, i've yet to see if possible.
i can even give saved text from the terminal concerning certain attempts.
when i updated thru update manager, it gave some weird java plugin that wasn't there before "The IcedTea Web Browser Plugin IcedTea6 Java Web Browser Plugin (execution of applets on webpages)".
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oh, and incidentally, on the Java site, when i try the verify test of Java, firefox pops up with that yellow bar right below the slew of tabbed website windows, giving the statement "additional plugins are required to display all the media on this page. (w/link to) install missing plugins ." which is what i do, go thru the requesting plugin installation. it comes up with, guess what, the IcedTea Java Plugin. i click on the 'next' in the "Plugin Finder Service" box that pops up, & all it gives me is "No plugins were installed. IcedTea ...Plugin failed. and the link 'find out more about plugins or manually find missing plugins'". the link takes me to some of the very things/plugins that wouldn't install in the first place. the Java test failure is a LOL funny, as what plugin it is saying is required (IcedTea) is a recommended alternate program to display the very test in the first place.
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i've tried installing Java for my sys direct from it's site. nada.
now it's time for me to post the problem & perhaps someone will come up with some kind of "dummy" way to fix it.
until then many sites a regularly use are totally useless to me on this fast puter.
the only way i can get to use such sites, are two choices: 1. use a dinosaur laptop, which is slower than molasses & cannot handle to any streaming stuff, or 2. use an available internet access puter at the library. but useage for ea person per day is limited to only one hour a day. and one can end up waiting for an hour or more ( in the busiest periods) to even get to use one.
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sorry for the 20-pg essay. i hope it was all clearly understood. if, not, well, clear communication is always what is needed, ask away.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
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HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

TS1424 I was buying songs on my itune account, and now my itunes icon on my computer will not work at all, I do not know how to sign back into

I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

I have spent the last hour trying to upgrade my Iphone using ITunes. Now, my phone will not work at all. I think the backup is on my computrer, but it appears now to upload. What to do?

I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?

Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim

After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808

I updated software upgrade from itunes. now phone will not work at all. only have picture of apple icon and usb on screen

i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

Tried downloading itunes version 11.4 and received an error code 2324. Now itunes will not work at all and I cannot sync my phone, ipad or ipod. How should I proceed?

I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date, now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

TS1292 My iTunes will not work at all I've had 7 different people try it and its still not working

My iTunes will not work at all I've had 7 different people try it and its still not working

Cconnect it to your computer with the latest version of iTunes installed.

Remote not working at all

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