Remote not working - doesn't seem to be pairing problem - any other ideas?

Remote not working - Unpair does nothing - Status light solid/screensaver running - no response from status light when any button clicked on remote - new batteries in remote - only Apple remote in the house - anyone have a suggestion?

Welcome to the Apple Community.
You might try restarting the Apple TV by removing ALL the cables for a 30 seconds.

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  • LIRC-0.9.1: Remote not working, scancodes, config issues

    Hi,
    I'm using arch (kernel 3.16.0-2-ARCH #1 SMP PREEMPT x86_64 GNU/Linux), a TechnoTrend USB IR Receiver and my custom remote (not covered by existing configs). I installed lirc and lirc-utils via testing repo (lirc-0.9.1). My problem is that I can access my device, but irw gives me no output at all.
    At first some outputs:
    ir-keytable:
    Found /sys/class/rc/rc0/ (/dev/input/event17) with:
    Driver ttusbir, table rc-tt-1500
    Supported protocols: NEC RC-5 RC-6 JVC SONY SANYO LIRC other
    Enabled protocols: RC-5
    Name: TechnoTrend USB IR Receiver
    bus: 3, vendor/product: 0b48:2003, version: 0x0101
    Repeat delay = 500 ms, repeat period = 125 ms
    output of "ir-keytable -t" for numbers 1-6 on my remote:
    Testing events. Please, press CTRL-C to abort.
    1408117586.815011: event type EV_MSC(0x04): scancode = 0x01
    1408117586.815011: event type EV_SYN(0x00).
    1408117586.934967: event type EV_MSC(0x04): scancode = 0x01
    1408117586.934967: event type EV_SYN(0x00).
    1408117587.702986: event type EV_MSC(0x04): scancode = 0x02
    1408117587.702986: event type EV_SYN(0x00).
    1408117588.366958: event type EV_MSC(0x04): scancode = 0x03
    1408117588.366958: event type EV_SYN(0x00).
    1408117588.486983: event type EV_MSC(0x04): scancode = 0x03
    1408117588.486983: event type EV_SYN(0x00).
    1408117589.094926: event type EV_MSC(0x04): scancode = 0x04
    1408117589.094926: event type EV_SYN(0x00).
    1408117589.214920: event type EV_MSC(0x04): scancode = 0x04
    1408117589.214920: event type EV_SYN(0x00).
    1408117590.926837: event type EV_MSC(0x04): scancode = 0x05
    1408117590.926837: event type EV_SYN(0x00).
    1408117591.046834: event type EV_MSC(0x04): scancode = 0x05
    1408117591.046834: event type EV_SYN(0x00).
    1408117592.446769: event type EV_MSC(0x04): scancode = 0x06
    1408117592.446769: event type EV_SYN(0x00).
    1408117592.566769: event type EV_MSC(0x04): scancode = 0x06
    1408117592.566769: event type EV_SYN(0x00).
    My remote config file looks like this:
    # Please make this file available to others
    # by sending it to <[email protected]>
    # this config file was automatically generated
    # using lirc-0.9.0(devinput) on Thu Aug 7 15:10:35 2014
    # contributed by
    # brand: Test
    # model no. of remote control:
    # devices being controlled by this remote:
    begin remote
    name BlackFlatOne
    bits 16
    eps 30
    aeps 100
    pre_data_bits 16
    pre_data 0x0001
    post_data_bits 32
    post_data 0x00000001
    gap 132799
    toggle_bit 0
    begin codes
    KEY_POWER 0x0c
    KEY_MUTE 0x0a
    KEY_SELECT 0x38
    KEY_Z 0x0f
    KEY_1 0x01
    KEY_2 0x02
    KEY_3 0x03
    KEY_4 0x04
    KEY_5 0x05
    KEY_6 0x06
    KEY_7 0x07
    KEY_8 0x08
    KEY_9 0x09
    KEY_0 0x00
    KEY_TV 0x1e
    KEY_LEFT 0x11
    KEY_RIGHT 0x10
    KEY_UP 0x20
    KEY_DOWN 0x21
    KEY_ENTER 0x0d
    KEY_CHANNELUP 0x12
    KEY_CHANNELDOWN 0x13
    KEY_VOLUMEUP 0x2b
    KEY_VOLUMEDOWN 0x2c
    KEY_STOP 0x0b
    KEY_RECORD 0x1f
    KEY_CAMERA 0x0e
    KEY_ESC 0x29
    end codes
    end remote
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    lircd --driver=devinput --device=/dev/input/by-id/usb-TechnoTrend_AG_TT-USB_Infrared_Device-event-ir BlackFlatOne -n
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    I already tried a
    cat /dev/input/by-id/usb-TechnoTrend_AG_TT-USB_Infrared_Device-event-ir
    (lirc and irw not running, of course) and this gives me cryptic symbols when pressing buttons on my remote, so the IR receiver doesn't seem to be the problem.
    I'm wondering if the scancodes in my config are ok for a devinput-device, because the latest "official" lircd.conf.devinput looks like that:
    # generated by devinput.sh
    begin remote
    name devinput
    bits 16
    eps 30
    aeps 100
    pre_data_bits 16
    pre_data 0x0001
    post_data_bits 32
    post_data 0x00000001
    gap 132799
    toggle_bit 0
    begin codes
    KEY_0 11
    KEY_102ND 86
    KEY_1 2
    KEY_2 3
    KEY_3 4
    KEY_4 5
    KEY_5 6
    KEY_6 7
    KEY_7 8
    KEY_8 9
    KEY_9 10
    KEY_A 30
    KEY_AB 0x196
    KEY_ADDRESSBOOK 0x1ad
    KEY_AGAIN 129
    So I'm wondering about the different lengths of the keycodes (e.g. 0x0d vs 0x1ad -> 2 vs 3 digits).
    Can anyone help me out with this issue ?
    Am I missing something ?
    How do I have to format the scancodes/keycodes the correct way for version 0.9.1 ?

    Hi,
    I'm using arch (kernel 3.16.0-2-ARCH #1 SMP PREEMPT x86_64 GNU/Linux), a TechnoTrend USB IR Receiver and my custom remote (not covered by existing configs). I installed lirc and lirc-utils via testing repo (lirc-0.9.1). My problem is that I can access my device, but irw gives me no output at all.
    At first some outputs:
    ir-keytable:
    Found /sys/class/rc/rc0/ (/dev/input/event17) with:
    Driver ttusbir, table rc-tt-1500
    Supported protocols: NEC RC-5 RC-6 JVC SONY SANYO LIRC other
    Enabled protocols: RC-5
    Name: TechnoTrend USB IR Receiver
    bus: 3, vendor/product: 0b48:2003, version: 0x0101
    Repeat delay = 500 ms, repeat period = 125 ms
    output of "ir-keytable -t" for numbers 1-6 on my remote:
    Testing events. Please, press CTRL-C to abort.
    1408117586.815011: event type EV_MSC(0x04): scancode = 0x01
    1408117586.815011: event type EV_SYN(0x00).
    1408117586.934967: event type EV_MSC(0x04): scancode = 0x01
    1408117586.934967: event type EV_SYN(0x00).
    1408117587.702986: event type EV_MSC(0x04): scancode = 0x02
    1408117587.702986: event type EV_SYN(0x00).
    1408117588.366958: event type EV_MSC(0x04): scancode = 0x03
    1408117588.366958: event type EV_SYN(0x00).
    1408117588.486983: event type EV_MSC(0x04): scancode = 0x03
    1408117588.486983: event type EV_SYN(0x00).
    1408117589.094926: event type EV_MSC(0x04): scancode = 0x04
    1408117589.094926: event type EV_SYN(0x00).
    1408117589.214920: event type EV_MSC(0x04): scancode = 0x04
    1408117589.214920: event type EV_SYN(0x00).
    1408117590.926837: event type EV_MSC(0x04): scancode = 0x05
    1408117590.926837: event type EV_SYN(0x00).
    1408117591.046834: event type EV_MSC(0x04): scancode = 0x05
    1408117591.046834: event type EV_SYN(0x00).
    1408117592.446769: event type EV_MSC(0x04): scancode = 0x06
    1408117592.446769: event type EV_SYN(0x00).
    1408117592.566769: event type EV_MSC(0x04): scancode = 0x06
    1408117592.566769: event type EV_SYN(0x00).
    My remote config file looks like this:
    # Please make this file available to others
    # by sending it to <[email protected]>
    # this config file was automatically generated
    # using lirc-0.9.0(devinput) on Thu Aug 7 15:10:35 2014
    # contributed by
    # brand: Test
    # model no. of remote control:
    # devices being controlled by this remote:
    begin remote
    name BlackFlatOne
    bits 16
    eps 30
    aeps 100
    pre_data_bits 16
    pre_data 0x0001
    post_data_bits 32
    post_data 0x00000001
    gap 132799
    toggle_bit 0
    begin codes
    KEY_POWER 0x0c
    KEY_MUTE 0x0a
    KEY_SELECT 0x38
    KEY_Z 0x0f
    KEY_1 0x01
    KEY_2 0x02
    KEY_3 0x03
    KEY_4 0x04
    KEY_5 0x05
    KEY_6 0x06
    KEY_7 0x07
    KEY_8 0x08
    KEY_9 0x09
    KEY_0 0x00
    KEY_TV 0x1e
    KEY_LEFT 0x11
    KEY_RIGHT 0x10
    KEY_UP 0x20
    KEY_DOWN 0x21
    KEY_ENTER 0x0d
    KEY_CHANNELUP 0x12
    KEY_CHANNELDOWN 0x13
    KEY_VOLUMEUP 0x2b
    KEY_VOLUMEDOWN 0x2c
    KEY_STOP 0x0b
    KEY_RECORD 0x1f
    KEY_CAMERA 0x0e
    KEY_ESC 0x29
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    end remote
    I start lirc manually with
    lircd --driver=devinput --device=/dev/input/by-id/usb-TechnoTrend_AG_TT-USB_Infrared_Device-event-ir BlackFlatOne -n
    After starting lirc, I start irw, but I get no response at all when pressing buttons on my remote.
    I already tried a
    cat /dev/input/by-id/usb-TechnoTrend_AG_TT-USB_Infrared_Device-event-ir
    (lirc and irw not running, of course) and this gives me cryptic symbols when pressing buttons on my remote, so the IR receiver doesn't seem to be the problem.
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    begin remote
    name devinput
    bits 16
    eps 30
    aeps 100
    pre_data_bits 16
    pre_data 0x0001
    post_data_bits 32
    post_data 0x00000001
    gap 132799
    toggle_bit 0
    begin codes
    KEY_0 11
    KEY_102ND 86
    KEY_1 2
    KEY_2 3
    KEY_3 4
    KEY_4 5
    KEY_5 6
    KEY_6 7
    KEY_7 8
    KEY_8 9
    KEY_9 10
    KEY_A 30
    KEY_AB 0x196
    KEY_ADDRESSBOOK 0x1ad
    KEY_AGAIN 129
    So I'm wondering about the different lengths of the keycodes (e.g. 0x0d vs 0x1ad -> 2 vs 3 digits).
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    Dear Mac Support Forum,
    This is my first post here at the forums although I’ve been browsing them for some time now.
    I hit the trifecta of problems so I wasn’t sure where exactly to do this post. Hope you can help.
    Latest Updates:
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    2. Deleted & reinstalled latest version of iTunes.
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    5. Restarted the MacBook several times.
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    My phone is not working at all. I had this problem before and I was trying to find a solution. However, at Apple Store in UK I was told to send my phone to Canada due to fact that I bought it there. What should I do and who will cover all my payments for a mail?
    Thank you!

    The iphone warranty is not international. It is based from the original country of purchase. You will need to ship to someone you know in the Canada to bring it to Apple for evaluation. Then that person will have to ship the phone back to you. Shipping and insurance will be at your expense. In the terms of the iphone warranty:
    http://images.apple.com/legal/warranty/docs/iPhone_4_warranty.pdf
    IMPORTANT RESTRICTION
    Apple may restrict warranty service to the country where Apple or its Authorized Distributors
    originally sold the Apple Product.

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