Remote not working right

I've had my FIOS about 2 months, put new batteries in remote and it is still not working right. Some things work fine. Other things stopped working - can't delete a DVR show, can't change channels with one digit, but it will if I add all 4 digits, info box on bottom of screen never disappears (unless I hit exit). What's wrong?
My second TV set-up is OK.
Solved!
Go to Solution.

netmouse wrote:
I've had my FIOS about 2 months, put new batteries in remote and it is still not working right. Some things work fine. Other things stopped working - can't delete a DVR show, can't change channels with one digit, but it will if I add all 4 digits, info box on bottom of screen never disappears (unless I hit exit). What's wrong?
My second TV set-up is OK.
Might not even be a remote issue. Have you tried rebooting the box?
If you do think it's the remote it's still under warranty.
You can get a free replacement easy within the dvr's menu.
Here is a page that tells you ways to get a replacement.
http://www.verizon.com/support/residential/tv/fiostv/remote+controls/troubleshooting/questionsone/12...
Get a new remote and if you still have the same issues then you'll know its the dvr that needs to be replaced.

Similar Messages

ISight & Remote not working...

Dear Mac Support Forum,
This is my first post here at the forums although I’ve been browsing them for some time now.
I hit the trifecta of problems so I wasn’t sure where exactly to do this post. Hope you can help.
Latest Updates:
iTunes 7.5
Quick Time 7.3.1
MAC OS X 10.4.11 Update
Issues:
1. I-pod touch is not showing up in iTunes.
2. I-sight is not working (Photo Booth once selected shows the following message “the camera is in use by another application”). No other applications are running.
3. Remote can not open or run Front Row.
• NOTE: all stopped working at the same time after my latest software update so I believe they are related in someway. No 3rd party apps were installed in the mean time.
Tried & unsuccessful solutions:
1. Fully charged the i-pod.
2. Deleted & reinstalled latest version of iTunes.
3. Disconnected & reconnected the i-pod several times using different USB ports to the machine.
4. Restarted the i-pod several times.
5. Restarted the MacBook several times.
6. Reinstalled (Apple Mobile Device Service).
7. Restarted the MacBook in safe mode.
8. Attempted to pair the remote with the MacBook by holding down the Menu and Next/FFWD button.
9. I reset the System Management Controller (SMC) several times.
10. Under System Preference > Security > “Disable remote control infrared receiver" option is unchecked.
11. Deleted & reinstalled the latest version of Quick Time.
12. Tried using the remote with another MacBook & it worked fine.
13. Went to System Preference > Account > Login Item, and uncheck all the applications.
NOTE:
1. Although once connected to another PC the i-pod is immediately recognized by i-tunes.
2. I-pod only charges once connected to the MacBook.
3. The i-pod, IR receiver & i-sight all appear under the USB section of the System Profiler.
4. Front Row can still be run using the keyboard short cuts.
Can you please come up with any suggestion other then the ones tried above to solve these issues.
Thanks for your support.

Welcome to Apple Discussions, hishamonline
Very well done Topic! Thanks for such a good and thorough description.
You have landed in iSight discussions, and I see that you have tried many of the things that users can do to correct iSight problems. It can be very difficult to try to troubleshoot multiple devices simultaneously, so I will first give you my suggestions for your iSight issue. It is possible that something you try for iSight will fix one of your other problems even if it does not fix iSight. To keep the process as simple as possible, whether a given suggestion fixes iSight, one of your other problems, or noting at all, I suggest you continue to concentrate iSight until we get that resolved. Then we will move on to any other remaining issues.
I see that you have done a lot of updating, installing, and uninstalling. You do not say how you accomplished those actions. If you repaired permissions before and after any install, update, or uninstall that require you to input your Administrator Password, and if you used an Apple uninstaller or followed Apple's directions for how to uninstall, the updates/installs/uninstalls should not have caused any problems. If you merely dragged application folders to the trash, you most likely did not uninstall properly. Don't worry about that now, but, for your future consideration, it is generally a bad idea to move, modify, rename, or delete any item outside your User > Documents folder unless you are an experienced OS X user.
Now, onward to get iSight working. If you have not done so since your last software install or update, your first step should be to quit all running applications and then repair permissions. Then try Photo Booth again to see if your iSight works with it now.
If repairing permissions does not help, your next step should be to disconnect everything from your MacBook, restart, and troubleshoot iSight using all suggestions relevant to your system from How to Troubleshoot iSight to determine whether your iSight needs professional service. If, after using the suggestions there, you can make iSight work with any application in any user account you try, you know that your iSight works. Your problem is in some other part of your system.
If your iSight does not work right after trying everything above, post back and tell us:
(1) which, if any, applications work with your iSight
(2) which apps you tried that do not work with your iSight
(3) if EVERY problem is EXACTLY the same in EVERY user account your tried
(4) whether your iPod touch, Photo Booth, and Remote ever worked correctly
(5) if they did, what changed immediately before each problem began, and
(6) if all three problems began at the same time.
We will offer more specific suggestions based on the details in your response.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.1) External iSight

Remote not working - doesn't seem to be pairing problem - any other ideas?

Remote not working - Unpair does nothing - Status light solid/screensaver running - no response from status light when any button clicked on remote - new batteries in remote - only Apple remote in the house - anyone have a suggestion?

Welcome to the Apple Community.
You might try restarting the Apple TV by removing ALL the cables for a 30 seconds.

Apple remote not working

My Apple remote is not working with my MacBook. The Mac OS X 10.5 Help Knowledge Base says to go to Security > Systems > and Disable remote control infrared receiver. I don't have a systems button or box nor the checkbox to Disable remote control infrared receiver. And, my MacBook has an infrared receiver.

Hi Focus,
I have the same problem. When I update from TIger to Leopard the front row apple remote still working. But is been a long time the last time i used and now on 10.5.2 osx the apple remote not working as I imagine.
I read some answers that help me understand better the problem. My check box of "disable remote.."is unchecked and I saw a "pair" button and try to pair with my apple remote. The tips told me to HOLD "menu" and "next" buttons of apple remote to pair him with computer. And Works fine. So I try to push only Menu button (as I've done so many times on tiger) but still does not working. So I realize the command to "start front row from apple remote" now on Leopard 10.5.2 is MENU+NEXT buttons and does not anymore only menu button. For me works like this.
While I write this answer I try again push and hold only MENU button and after almost 2 or 3 seconds holding button appears on screen an virtual image of my apple remote signaling to replace the battery, may be now will be works only on push menu, but I need to change the battery first.
I hope help somebody.

Apple infrared remote not working

Just a few days ago I updated Keynote, my time scale is a little hazy but I know recently, like last week, I used my appl infrared remote to control Keynote. I was able to press play and advance slides. This was a great thing, I remember doing and thinking wow apple is great. Now it doesn't work. I can turn the volume up but playing or advancing the slides does nothing. It sure seems like the last update removed this feature.
Anyone know whats going on?
Thanks,
Kris

Hi Kris,
If you are having an issue with your Apple Remote not working with your Keynote presentations, I would suggest that you troubleshoot using the steps in this article -
Troubleshooting the Apple Remote - Apple Support
Start with the section titled If you're using the remote with a computer.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Is there any way to redownload iOS 5 my iPod touch 4 th generation white 32 gig is not working right?

My iPod is not working right. It's slow and lags and just doesn't work and always exits apps. I was if there was any way to redownload ios5 because it does the same things after I've reset about 4 times. Please help! It's even lagging why I am typing this. The thing that I checked below are all of the things that are not working on my iPod.

You cannot reinstall iOS without doing a restore. But you might first try a software update. If you have iOS 5.0 or 5.0.1, you can update to iOS 5.1 by going to Settings > General > Software Update.

TS1398 Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automaticall

Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
Thank You.

See:
Can't connect to the iTunes Store

Apple remote not working, is there a way to setup Apple TV without the remote

Apple remote not working, is there a way to setup Apple TV without the remote

Welcome to the Apple Community Sylvia.
There is no way to set up home sharing on the Apple TV without the original remote from Apple, you will need to purchase a new remote from the Apple Store.

IPad 2 was updated to latest iOS 7 and has been not working right since. I have tried to do a restore but still continues to go into reboot mode by itself and very erratic. Can no longer trust it. I tried to complain to Apple but have to give them 20 buck

iPad has not worked right since it updated to latest software. Tried to question Apple about it but it costs 20 bucks just to lodge a complaint. Is this normal Apple behavior or am I missing something. Also anyone else having issues with upgrade to iOS7. It was working great until that point and now goes into reboot mode often and sometimes will continuously reboot several times. I have tried to restore but that didn't clear the problem. Any thoughts or help would be appreciated.

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT4623 My iPad mini is not working right ?? On some apps

My iPad mini is not working right on some apps

You can always try to reset your device and see if it helps matters any:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

Since updating to 706 the sound on my ipad2 is not working right. On videos or music. There is constant distortion and what sounds like interference. Any ideas?

Since updating to 706 the sound on my ipad2 is not working right--on videos or music. There is distortion and some kind of interference at all times. Any ideas?

Has the unit EVER been jailbroke?
If "No," first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

T42 keyboard not working right, HELP PLEASE

My keyboard is not working right. If I push the key it wont work,but if I hold the key for a couple seconds then it works was told to replace the keyboard and I did with a new one. But it is still doing it. Can anyone tell me what the problem is. Model # R4U machine type 2378, OS XP-PRO , COA SP2 , S/N L3xxxxx.
Message Edited by scottzilla on 12-15-2008 10:05 PM
Moderator Note; s/n edited for members own protection
Message Edited by andyP on 12-16-2008 07:57 AM

It's the Quick Selection Tool in Photoshop Elements 9 and I'm trying to get the background and make it another layer so I can even out the color of the background then bring down the transparency. Not sure if that makes sense. I'm new to this.... Sometimes the area it will grab can go ...not fast.. but not slow. Sometimes it's like it's just messed up and literally takes 30 seconds to process each move. I rebooted my computer and re opened it and it helped a little. It's not clear what causes it when it messes up and when it doesn't. Just frustrating. It's probably user error because I'm so new at Photoshop. Thanks for your input. I really appreciate it.

Scroll-bar STILL not working right in 10.6.1 update

The scroll-bar is STILL NOT working right in the 10.6.1 update. I am not able to click anywhere on the scroll-bar and have the navigation go there. I have to drag the blamed thing where ever I want it to go. This problem only exist with the recent iTunes 10.6.x updates.

I have the new MacBook Pro 2010, Dell 3007WFP. No mirroring problemsat that or higher res. I was chagrined, however, to find out that while my 2007 15" MacBook Pro had no problems driving the Dell 30", the 2010 17" requires the Dual Link cable for $100 extra. ;>(
But it works fine.
ak

Safari 5.1.2 Not working right after install

Hi, after installing the update for Snow Leopard safari is not working right. Some pages don't load, and other don't load correctly.
I have to keep hitting refresh two or three times. Also thunbnails are not displaying. Even the apple page comes up looking buggy.
Please help!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. First, disconnect all wired peripherals except keyboard, mouse, monitor, and Ethernet, if applicable. Boot in safe mode and log in as yourself. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you will see "Safe Boot" on the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all, perhaps including wireless networking on certain Macs. If you usually connect to the Internet via WiFi, and it doesn’t work in safe mode, connect using an Ethernet cable. If you can’t do that, reboot as usual (i.e., not in safe mode) and perform a safe login, as follows: Enter your credentials at the login screen, then hold down the shift key and click the “Log in” button. Keep holding the key until the menu bar appears. In this mode, your login items, among other things, won’t load.
In safe mode, test again. Same problem(s) now?
After testing, reboot (if you booted in safe mode) or log out/log in (if you performed a safe login) as usual.

Command key not working right in several applications

All of a sudden, some functions are not working right, i.e., in PhotoShop when I select the Zoom key I get a minus rather than the usual plus. In Date and Time, I started getting a 24 hour clock. If I go there in System Prefs and change to 24 hour clock, then the readout on my menu bar is for 12 hour clock. Sometimes when I use Command-Q the machine asks me if I want to close all programs rather than just the one I'm attempting to leave. What is wrong?

Hi n,
I have no idea if this might work, but I'd reset the PRAM and SMC.

Remote not working right

Similar Messages

Maybe you are looking for