Remote phone gets an IP, but won't register in CM

I have a remote user with a an 7941 + an 871 Router that can't get her phone to register in CM and thus can't use her phone. It shows an IP in CM and the IP is set to static on the 870.
Any help would be great.
Regards,Chet

I suspect it may have been a bad ethernet cable. Will post results soon.

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