Remote update manager creative cloud app

Hello,
remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?
Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...
Thanks and regards,
Tobias

Hi Ashubijalwan1,
just to make sure there is no misunderstanding:
All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".
When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".
Best regards,
Tobias

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    12/10/13 14:09:18:491 | [ERROR] |  | OOBE | DE |  |  |  | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/sv.lproj/MainMenu.nib")(Seq 95)
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    12/10/13 14:09:18:503 | [ERROR] |  | OOBE | DE |  |  |  | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/Localizable.strings")(Seq 101)
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    12/10/13 14:09:19:609 | [ERROR] |  | OOBE | DE |  |  |  | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/da.lproj/MainMenu.nib")(Seq 113)
    12/10/13 14:09:24:278 | [ERROR] |  | OOBE | DE |  |  |  | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pt.lproj/InfoPlist.strings")(Seq 123)
    12/10/13 14:09:24:291 | [ERROR] |  | OOBE | DE |  |  |  | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/no.lproj/InfoPlist.strings")(Seq 126)
    12/10/13 14:09:24:345 | [ERROR] |  | OOBE | DE |  |  |  | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/MainMenu.nib")(Seq 134)
    12/10/13 14:09:29:156 | [ERROR] |  | OOBE | DE |  |  |  | 12822 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/MainMenu.nib")(Seq 13)
    12/10/13 14:09:35:718 | [WARN] |  | OOBE | DE |  |  |  | 9192 | DW050: The following payload errors were found during install:
    12/10/13 14:09:37:498 | [INFO] |  | OOBE | DE |  |  |  | 9192 |  - 0 fatal error(s), 32 error(s)

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    Thread 39 Crashed:
    0   libstdc++.6.dylib             0x9718d6c4 std::string::find(char const*, unsigned long, unsigned long) const + 14
    1   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e2b9e ThreadGetAvailableUpdates::ThreadProc() + 16172
    2   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e99a1 ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDelegate<ThreadGetAvailableUp datesStatus>::operator()() + 51
    3   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e97c4 boost::detail::thread_data<ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDe legate<ThreadGetAvailableUpdatesStatus> >::run() + 22
    4   com.adobe.AAM.AdobeUpdaterCoreFramework 0x0ca87b1b thread_proxy + 73
    5   libsystem_pthread.dylib       0x90deb5fb _pthread_body + 144
    6   libsystem_pthread.dylib       0x90deb485 _pthread_start + 130
    7   libsystem_pthread.dylib       0x90df0cf2 thread_start + 34
    Thread 40:
    0   libsystem_kernel.dylib         0x97156b76 __semwait_signal + 10
    1   libsystem_c.dylib             0x969e6fb7 nanosleep$UNIX2003 + 219
    2   libsystem_c.dylib             0x969e6e62 usleep$UNIX2003 + 60
    3   AppsPanelIL.dylib             0x0c3585c8 UpdaterCoreHelper::ProgressUpdatesCallback(bool) + 2248
    4   AppsPanelIL.dylib             0x0c3573e3 0xc263000 + 1000419
    5   AppsPanelIL.dylib             0x0c360d6c timerThread(void*) + 76
    6   AppsPanelIL.dylib             0x0c39a950 threadProcHandlerMac(void*) + 48
    7   libsystem_pthread.dylib       0x90deb5fb _pthread_body + 144
    8   libsystem_pthread.dylib       0x90deb485 _pthread_start + 130
    9   libsystem_pthread.dylib       0x90df0cf2 thread_start + 34
    Thread 39 crashed with X86 Thread State (32-bit):
      eax: 0x7d20ff10  ebx: 0x0cc8a6d8  ecx: 0x0cc8a6d8  edx: 0x0cc8a6d0
      edi: 0x0c9dec83  esi: 0xab2ad4d6  ebp: 0xb6cad228  esp: 0xb6cad200
       ss: 0x00000023  efl: 0x00010286  eip: 0x9718d6c4   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0xab2ad4ca
    Logical CPU:     7
    Error Code:      0x00000004
    Trap Number:     14
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 516725
        thread_create: 6
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=251.6M resident=103.3M(41%) swapped_out_or_unallocated=148.3M(59%)
    Writable regions: Total=328.1M written=28.3M(9%) resident=63.8M(19%) swapped_out=0K(0%) unallocated=264.3M(81%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                  1484K
    CG image                           2296K
    CG raster data                       24K
    CG shared images                    196K
    CoreAnimation                      2432K
    CoreAnimation (reserved)              8K        reserved VM address space (unallocated)
    CoreServices                        128K
    Foundation                            4K
    IOKit                              5192K
    IOKit (reserved)                     64K        reserved VM address space (unallocated)
    Image IO                           4208K
    Kernel Alloc Once                     4K
    MALLOC                            159.3M
    MALLOC (admin)                       48K
    Memory Tag 242                       12K
    OpenGL GLSL                        1280K
    Stack                             195.2M
    VM_ALLOCATE                        17.0M
    WebKit Malloc                      1216K
    __DATA                             17.3M
    __IMAGE                             528K
    __IMPORT                              4K
    __LINKEDIT                         52.2M
    __OBJC                             2504K
    __PAGEZERO                            4K
    __TEXT                            199.4M
    __UNICODE                           544K
    mapped file                       158.0M
    shared memory                        68K
    ===========                      =======
    TOTAL                             820.0M
    TOTAL, minus reserved VM space    820.0M

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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