Remote Web Access stopped working

Alright so this is really strange but i have just recently had problems with this. So one day i went to my domain (bought from GoDaddy.com) in order to get access to my remote web access in windows server 2012 essentials. I have had no problems with it
so far.... all ports are forwarded correctly and i have a valid ssl cert. The page displays "Remote Web Access is turned off
To turn on Remote Web Access, you need to have a client computer with Windows Server Connector installed, and then start the Dashboard to enable Remote Web Access."... it was enabled just fine before. I have tried migrating to a free Microsoft domain but
same message appears no matter what. It seems RWA is broken? how do i fix this?

Hi Lambro690,
Based on your description, please refer to the following operations and troubleshoot this issue.
On Windows Server 2012 Essentials, run the Windows Server 2012 Essentials Best Practices Analyzer (BPA). Please check and fix all issue that it can find, then monitor the
result.
Open Dashboard, select Settings option and click Anywhere Access tab. Then click the Repair button. Please check if can help you to find some clues or solve this issue.
Please check port 80, 443 were set up correctly on the router. Please refer to the article:
Troubleshoot Remote Web Access connectivity in Windows Server Essentials
On Windows Server 2012 Essentials, browser the default web site in IIS. Please check what you can find.
By the way, did you run the wizard again to enable the RWA? Will encounter this same issue?
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

Similar Messages

Small Business Server 2011 Remote Web Access RDP doesn't work.

I have setup Windows small business server 2011 and a separate Terminal Server on a Windows Server 2008 r2 box.
Remote Web Access webpage works fine, I can check email and view network drives online. The problem I have is that I cannot connect to any computer using the Connect button.
When I click connect button, a file is downloaded. e.g. QITS.Rdp is downloaded.
Once I run the QITS.rdp, it will ask me for credentials. I input it and will get the following error.
I do not know where to start to look for this problem. Anyone can shed some light?
Toby

Hi Toby,
Just an addition. Did you use an administrator account to logon the RWA and then connect to the remote computer?
Did encounter the same issue?
Meanwhile, please refer to following threads and check if can help you.
RD
Gateway - Unable to connect via IP (Netbios, FQDN work fine)
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

I have updated to ios 7 and Microsoft outlook web access for work emails no longer works nor my remote access can you help

I have updated to ios 7 and Microsoft outlook web access for work emails no longer works nor my remote access can you help

This happened to me as well. I read somewhere else that resetting the network settings (General, Reset, Reset Network Settings) would help and it partially did. I get half (the folders) of the Web Access screen rather than a blank screen. I tried tihs a few more times and got the right half (the messages) on occasion but never the whole web page.

Remote Web Access (remote desktop gateway) issue with WHS2011

I have been using Remote Web Access on my Windows Home Server 2011 for several years with no problems. Over the past several weeks, though, I have been receiving an error when I try to connect to a computer through WHS's Remote Web Access:
"...the Remote Desktop Gateway is temporarily unavailable." Interestingly, when I try to connect from a Windows 8.1 computer, I just get a dialog box that says "Initiating connection," but the connection is never established. I cannot
find any relevant errors in any of the event logs.
I have read numerous articles relating to WHS configuration and port forwarding, but these do not have any information that addresses my situation. I have ports 4125, 80, and 443 forwarded to my Home Server. As I said, everything has been working fine with
this configuration until several weeks ago -- I suspect it might have something to do with a .NET Framework 4.5 update that was recently installed (and that has now been uninstalled), but that is the only change I can think of.
Any help would be greatly appreciated! Thanks!

Hi,
As you have commented that after installing .Net framework you are facing this issue. So after uninstalling still you are facing the same issue. Apart from installing .Net framework 4.5, have you installed or done any other change on your server?
Here you can check that “Remote Gateway Service” is running. Please check and restart the service if it’s stop. Apart you can check below 2 article for more detail step.
1. Can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable error via SBS 2011
2. This computer can't connect to the remote computer because the Terminal Services Gateway server is temporarily unavailable (Try to perform the steps as suggested for
WHS 2011)
Hope it helps!
Thanks,
Dharmesh

How do I change the URL to the Remote Web Access server in Windows Server 2012?

Hallo!
I have set up a Remote Dexktop Service using the "Quick" deployment method in Server Manager and everything is working greate internally, but I cannot start an app published in Remote Web Access from outside our network.
The problem is that it wants to start the using the internal URL, for example, server.domain.local, instead of the external one, for example remote.server.com.
I therefore want to know how I can change the default URL for the Remote Web Access server and all the Remote Web Apps in Windows Server 2012?
I have allready looked in Server Manager and I can change some of the deployment settings in server manager, but there is no way to alter the URL of the Remote Web Access server. See below images:
Pressing the internal URL only results in opening the internal URL.
This was very simple to do in Windows Server 2008 R2 using the tsconfig tool, but it does not seam to be any way of solving this in server manager.
A possible sollution would be to alter the registry someware in HKLM->Software->Microsoft->Windows NT->Terminal Services. But this can easaly lead to problems due to wrong format, etc. and is probably not supported.
Is there a simpler and supported way?

That option can be used to connect to any machine that you want. The error message indicates that the client machine cannot resolve the name "server.domain.local" to an IP address that it can connect to.
You have several options for configuring that tab on the RDweb site. You can even remove it entirely.
Customization of RD Web Site
RD Web provides a number of customization options for the RD Web interface, including the ability to control default Gateway server settings and redirection settings. These settings
are controlled by editing the web.config file located in %SYSTEMROOT%\Web\RDWeb\Pages.
Displaying Local Help
To display local help for users instead of the web-based help, edit the LocalHelp value and change the value from false to true.

<add key="LocalHelp" value="false" />
When this value is changed, a user that clicks on Help in the upper right corner of the RD Web login page will open the local help file instead of web-based help.
Hiding the Connect to a Remote PC Tab
The RDWeb page
Connect to a Remote PC tab can be hidden from users to prevent connections to any servers through RD Web other than the servers configured in a collection. By default, this setting is set to true and the
Remote Desktops tab is displayed. To hide the tab, set the value to false.

<add key="ShowDesktops" value="true" />
When the value is set to false, a user will not see the Connect to a Remote PC tab when logged on to the RD Web page
RD Gateway Settings
If the Connect to a Remote PC tab is enabled, an administrator can configure RD Web to use a Gateway server when connecting to remote computers. To specify a gateway, edit the below
value with the name of the RD Gateway server:

<add key="DefaultTSGateway" value="" />
The default authentication method for the RD Gateway server can also be configured by editing the following section of the web.config:

<add key="GatewayCredentialsSource" value="0" />
Devices and Resources
By default, only Printers and Clipboard are redirected on connections made using the Connect to a Remote PC tab. If the user clicks the
Options << button, the redirection settings for a specific connection can be modified
To configure each specified redirection option to be enabled or disabled by default, edit the following section in the web.config file:

<add key="xPrinterRedirection" value="true" />
<add key="xClipboard" value="true" />
<add key="xDriveRedirection" value="false" />
<add key="xPnPRedirection" value="false" />
<add key="xPortRedirection" value="false" />
LAN Experience Defaults
Windows Server 2012 RD Web Access can display a new user selectable option for optimizing the connection for a LAN experience. This option is displayed at the bottom of the RD Web
page and can be controlled by the administrator using the following section of the web.config file:

<add key="ShowOptimizeExperience" value="false" />
<add key="OptimizeExperienceState" value="false" />
This value is set to false by default, but when changed to true, the following checkbox will display at the bottom of the webpage. The LAN experience
checkbox can also be set as enabled by default.
Each setting can also be modified using the IIS Manager user interface:
Don Geddes - SR Support Escalation Engineer - Remote Desktop Services - Printing and Imaging

Map a drive to the Remote Web Access - Shared Folders

All companies love Remote Web Access. No need for VPN for access to remote desktop and the "private skydrive" Shared Folders.
Is there anyway to map a drive to these "private skydrive" Shared Folders? you can map a drive to the real skydrive and to Sharepoint so surely it is possible?

The trick that I found was to upgrade my file server to server 2012 R2 and configure iSCSI Target for the resource I wanted to access by RWA. On my RWA Server I then used the iSCSI initiator to connect to that Target. This makes the shared drive appear
as if it is a native drive on the RWA server. Once this was done I configured that drive, or a folder within that drive for access with RWA. It has worked perfectly ever since.
Trust but verify!

Questions regarding Outlook Web App, Remote Desktop, Remote Web Access and VPN Access

Hi there,
I want to ask a series of questions regarding Outlook Web App, Remote Desktop, Remote Web Access and VPN access and was hoping whether you could help me. Below are my questions to ask you.
Outlook Web App - What do I need to configure in order to get my Exchange account to work with the OWA app on my iPhone? Is Office 360 required on the server that hosts Outlook Web App in our organisation? When I configure the settings and
connect I get the following message "couldn't connect - We couldn't connect to the server. Check your information and make sure it's correct." I can connect with other devices using Outlook Web App.
Remote Desktop - What do I need to configure in order to connect to my computer at work using Remote Desktop on my Windows Phone? When I configure the settings and connect I get the following message "Connection error - We couldn't connect
to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled. Inquiring minds may find this error code helpful: 0x204" I can connect with other devices using Remote Desktop. There are currently no
RD Server settings in the Remote Desktop app on the Windows Phone and the only way I'm to connect to my PC at work is via Remote Desktop and not to be confused with the one by Microsoft, however the app is on a trial basis and times out every 5 minutes and
can only be used once every hour unless I purchased the app for £2.99 off the App Store but would ideally like to use the Microsoft Remote Desktop app though.
Remote Web Access - What do I need to configure in order to get Remote Web Access on my Windows Phone using a URL? When I log in using a URL I get the following message "There is a problem with this Web page. Please contact the person who manages
the server" I can connect with other devices using Remote Web Access. Also how do you enable the background option for Remote Web Access? I know how to do this in Remote Desktop but not in Remote Web Access. Remote Web Access works on PCs regardless
being onsite and offsite and on my iPhone, the same issue also occurs with my Nokia 5230s regardless of whether I'm using Opera Mobile or Mini or the latest Nokia Browser.
VPN access - How do you configure VPN access on a Windows Phone using VPN? I cannot find the protocols PPTP, L2TP, SSTP and IPsec in order to configure VPN access on the Windows Phone apart from IKEv2.
Many thanks,
RocknRollTim

Any help would be much appreciated.
Kind regards,
RocknRollTim

Windows 8 PC not able to remote desktop via Remote Web Access

Windows 8.1 PCs cannot initiate a Remote Desktop session to Windows 7 PCs via Remote Web Access running on Windows Server 2012 Essentials. The Windows 8.1 PC can Remote Desktop to the Windows 7 PC by IP using a VPN, and can connect using
the "Remote Desktop to the Computer" option under Devices in the WSE Dashboard.
All PCs and the server have all Windows updates applied. Specificallly, the Windows 7 PC has KB2574819 is installed and the RDP Policy 8.0 has been activated using local group policy. NLA is not active.
Given that direct Remote Desktop connections work OK but not RDP proxy session, it would appear that the problem has to do with the RD Proxy on Windows Server Essentials.
Is anyone else experiencing this problem? Does anyone have any troubleshooting tips on how to trace this problem down?

Hi,
Please check if there is any error in the remote desktop service log both on the Windows 8.1 client and server sides. You can find the log under Applications and Services logs – Microsoft
– Windows – TerminalServices.
Thanks.
Jeremy Wu
TechNet Community Support

Small Business Server 2011 Essentials Remote Web Access fails to connect to Windows 8.1 PC

I am using Remote Web Access (RWA) gateway with Small Business Server 2011 Essentials.
There are several workstations all running Windows 7, and have been using RWA without an issue for well over a year.
There is now a Windows 8.1 Pro PC added to this domain, but the Remote Desktop does not connect.
The Windows 8.1 PC appears in the RWA pages, It requests the credentials to connect, and then fails with the following error:
Remote Desktop can't find the remote computer "COMPUTERNAME". This might mean that the "COMPUTERNAME" does not belong to the specified network. Verify the computer name and domain that you are typing to connect to.
I can connect to all other PC fine (running Windows 7). I have tried from different locations and PC's and the results are the same.
I thought I had fixed this problem a few weeks back. After running all updates on the server and Windows 8.1 PC, and rebooting both, the RDP worked, but I think it only worked once and then failed the next time someone tried to use it. I have not had
a successful connection to the Windows 8.1 PC since.
I am at a loss on how to troubleshoot this as there are no errors on the system which can't be accessed.
Any suggestions will be appreciated.

Hi Mr Cheese,
à
I turned off the Firewall on the Windows 8.1 PC and the RDP is now working.
Thanks for sharing in the forum. Your time and efforts are highly appreciated.
Based on your description, this issue is related to Firewall. Would you please let me know current situation
of this issue?
Just addition. Please open Control Panel, select Windows Firewall and click Allow an app or feature through
Windows Firewall. Then please check if Remote Desktop is allowed. Meanwhile, please click Advanced settings in Windows Firewall panel and click Inbound Rules, then check if rules which be related to Remote Desktop were enabled.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

Can't download files on Android from Server 2012 Essentials Remote Web Access

I have two servers, one with Windows Server 2012 Essentials, and the other SBS 2011. Employees like using Remote Web Access to log in from anywhere and have access to shared folders. It works perfect on a Desktop computer, but when they try to
use their Android tablets or phones, and want to download a file (e.g. a PDF) from one of the shared folders on the server, the download fails. When Microsoft was pushing 2012 they said RWA worked great on mobile devices, do I have to set up something
separately to make this happen?
I've completely disabled the firewall, and have ports 80,443,987, and 1723(just to be safe) all forwarded to the server.
I can log into the RWA site on the android, browse files and folders, but when I select a PDF to download, the download shows as if it's starting, shows in my android notification as if its going to start downloading (Shows MobileDownload www.mydomain.com)
but eventually after a few minutes, will time out and show "Download Unsuccessful".
Network connectivity is fine as I can do this on a Windows Desktop PC using any browser (Chrome, Firefox, IE) and successfully download anything I want.
UPDATE: I found this in the event handler when I tried to download something from a mobile device...
- System
- Provider
[ Name] ASP.NET 4.0.30319.0
- EventID 1309
[ Qualifiers] 32768
Level 3
Task 3
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-01-12T16:49:12.000000000Z
EventRecordID 72818
Channel Application
Computer MYSERVER.MYDOMAIN.local
Security
- EventData
3005
An unhandled exception has occurred.
1/12/2014 11:49:12 AM
1/12/2014 4:49:12 PM
953eedf1ad414391a193e5f98a281da5
263
3
0
/LM/W3SVC/1/ROOT/Remote-1-130340167702975633
Full
/Remote
C:\Program Files\Windows Server\Bin\WebApps\RemoteAccess\
MYSERVER
2592
w3wp.exe
NT AUTHORITY\NETWORK SERVICE
HttpException
Server cannot set content type after HTTP headers have been sent. at System.Web.HttpResponse.set_ContentType(String value) at System.Web.UI.Page.SetIntrinsics(HttpContext context, Boolean allowAsync) at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at Microsoft.WindowsServerSolutions.Web.RemoteAccessSite.RealPageHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
https://remote.MYDOMAIN.com:443/Remote/fs/MobileDownload.aspx?path=\\MYSERVER\PICTURES\2013603.jpg
/Remote/fs/MobileDownload.aspx
MY.IP.ADDRESS.141
MYDOMAIN\user
True
Forms
NT AUTHORITY\NETWORK SERVICE
31
NT AUTHORITY\NETWORK SERVICE
False
at System.Web.HttpResponse.set_ContentType(String value) at System.Web.UI.Page.SetIntrinsics(HttpContext context, Boolean allowAsync) at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at Microsoft.WindowsServerSolutions.Web.RemoteAccessSite.RealPageHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Hi,
Before going further, would you please let me confirm something firstly?
Would you please let me know if all Android devices
encounter this same issue? If you download different type files, will still this issue persists? You can upload a small file (such as a text file) to the share folder, then check if Android device can’t download it.
Based on your description, when logon a desktop computer, you will download files via RWA successfully. Please use the user account which logon computer to logon
the Android device, will still fail to download?
Please check if there has enough free space in Android devices that be used to save download.
When this issue occurred, please check the state of Android device in Dashboard. Besides, I suggest you should run the Best Practices Analyzer (BPA) and fix all
it can find. Then monitor the result.
Run the Windows Server 2012 Essentials Best Practices Analyzer
http://technet.microsoft.com/en-us/library/jj200181.aspx
In addition, regarding to the Event ID 1309, please refer to the following articles.
Event ID: 1309 Source: ASP.NET 4.0.30319.0
http://www.eventid.net/display-eventid-1309-source-ASP.NET%204.0.30319.0-eventno-11022-phase-1.htm
Hope this helps.
Best regards,
Justin Gu

2012 R2 Essentials - Anywhere Access will not install. Including Remote Web Access portion.

After setting up 2012 R2 Essentials, I attempted to go through the dashboard's "Set up Anywhere Access" wizard. I was able to configure a domain name successfully on remotewebaccess.com but when the wizard attempted to enable the "Remote Web
Access" feature, the wizard flashes a couple of statuses and locks up on verifying and then the entire dashboard crashes. When I go to the event logs, there is only a mention of dashboard.exe having an exception error. I have also delved into the dashboard.log
file and found the following error where it throws the FATAL crash:
Dashboard.Forms: !!!!FATAL: Dashboard shutting down due to unhandled exception: The 'Get-WindowsFeature' command was found in the module 'ServerManager', but the module could not be loaded. For more information, run 'Import-Module ServerManager'.
[11024] 140624.234737.2917: Dashboard.Forms: System.Management.Automation.CommandNotFoundException: The 'Get-WindowsFeature' command was found in the module 'ServerManager', but the module could not be loaded. For more information, run 'Import-Module ServerManager'.
---> System.Management.Automation.CmdletInvocationException: Length cannot be less than zero.
Parameter name: length ---> System.ArgumentOutOfRangeException: Length cannot be less than zero.
Parameter name: length
I have launched PowerShell and executed the "Import-Module ServerManager" along with the "Get-WindowsFeature" command and it returns the list of available and installed features. I have also tried rebooting the server and attempting the
wizard numerous times and all attempts result in the same error above. Does anyone have an idea of what could be causing this? I have searched google, bing, and the technet similar questions but none have a solution that will allow me to use the wizard to
enable the Remote Web Access feature.

I had a similar issue, it does appears to be caused by MyMovies 5.
I removed MM5 but the dashboard would still crash after opening the Anywhere Access tab and when it had been running the 'Updating' status for a bit. going through the dashboard log I found that just under the line about the Get-WindowsFeature error was
a comment 'atMyMovies.Common... full error as follows:
[5616] 140701.125213.3686: Dashboard.Forms: !!!!FATAL: Dashboard shutting down due to unhandled exception: The 'Get-WindowsFeature' command was found in the module 'ServerManager', but the module could not be loaded. For more information, run 'Import-Module
ServerManager'.
[5616] 140701.125213.3686: Dashboard.Forms: System.Management.Automation.CommandNotFoundException: The 'Get-WindowsFeature' command was found in the module 'ServerManager', but the module could not be loaded. For more information, run 'Import-Module ServerManager'.
---> System.Management.Automation.CmdletInvocationException: Could not load file or assembly 'Microsoft.Windows.ServerManager.PowerShell' or one of its dependencies. An argument was out of its legal range. (Exception from HRESULT: 0x80131502) ---> System.IO.FileLoadException:
Could not load file or assembly 'Microsoft.Windows.ServerManager.PowerShell' or one of its dependencies. An argument was out of its legal range. (Exception from HRESULT: 0x80131502) ---> System.ArgumentOutOfRangeException: Length cannot be less than zero.
Parameter name: length
   at System.String.Substring(Int32 startIndex, Int32 length)
   at MyMovies.Common.AssemblyResolver(Object sender, ResolveEventArgs args)
   at System.AppDomain.OnAssemblyResolveEvent(RuntimeAssembly assembly, String assemblyFullName)
   --- End of inner exception stack trace ---
   at Microsoft.PowerShell.Commands.ModuleCmdletBase.LoadBinaryModule(PSModuleInfo parentModule, Boolean trySnapInName, String moduleName, String fileName, Assembly assemblyToLoad, String moduleBase, SessionState ss, ImportModuleOptions options, ManifestProcessingFlags
manifestProcessingFlags, String prefix, Boolean loadTypes, Boolean loadFormats, Boolean& found, String shortModuleName, Boolean disableFormatUpdates)
   at Microsoft.PowerShell.Commands.ModuleCmdletBase.LoadModuleNamedInManifest(PSModuleInfo parentModule, ModuleSpecification moduleSpecification, String moduleBase, Boolean searchModulePath, String prefix, SessionState ss, ImportModuleOptions options,
ManifestProcessingFlags manifestProcessingFlags, Boolean loadTypesFiles, Boolean loadFormatFiles, Object privateData, Boolean& found, String shortModuleName)
   at Microsoft.PowerShell.Commands.ModuleCmdletBase.LoadModuleManifest(String moduleManifestPath, ExternalScriptInfo scriptInfo, Hashtable data, Hashtable localizedData, ManifestProcessingFlags manifestProcessingFlags, Version version, Version requiredVersion,
ImportModuleOptions& options, Boolean& containedErrors)
   at Microsoft.PowerShell.Commands.ModuleCmdletBase.LoadModuleManifest(ExternalScriptInfo scriptInfo, ManifestProcessingFlags manifestProcessingFlags, Version version, Version requiredVersion, ImportModuleOptions& options)
   at Microsoft.PowerShell.Commands.ModuleCmdletBase.LoadModule(PSModuleInfo parentModule, String fileName, String moduleBase, String prefix, SessionState ss, Object privateData, ImportModuleOptions& options, ManifestProcessingFlags manifestProcessingFlags,
Boolean& found, Boolean& moduleFileFound)
   at Microsoft.PowerShell.Commands.ImportModuleCommand.ImportModule_LocallyViaName(ImportModuleOptions importModuleOptions, String name)
   at Microsoft.PowerShell.Commands.ImportModuleCommand.ProcessRecord()
   at System.Management.Automation.CommandProcessor.ProcessRecord()
   --- End of inner exception stack trace ---
   at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)
   at System.Management.Automation.PowerShell.Worker.ConstructPipelineAndDoWork(Runspace rs, Boolean performSyncInvoke)
   at System.Management.Automation.PowerShell.CoreInvokeHelper[TInput,TOutput](PSDataCollection`1 input, PSDataCollection`1 output, PSInvocationSettings settings)
   at System.Management.Automation.PowerShell.CoreInvoke[TInput,TOutput](PSDataCollection`1 input, PSDataCollection`1 output, PSInvocationSettings settings)
   at System.Management.Automation.PowerShell.CoreInvoke[TOutput](IEnumerable input, PSDataCollection`1 output, PSInvocationSettings settings)
   at System.Management.Automation.CommandDiscovery.AutoloadSpecifiedModule(String moduleName, ExecutionContext context, SessionStateEntryVisibility visibility, Exception& exception)
   --- End of inner exception stack trace ---
There was a couple of line before the fatal error suggesting it could be to do with the remote deskop gateway configuration...
   at Microsoft.WindowsServerSolutions.Common.RemoteDesktopConfig.RemoteDesktopConfigLib.IsFeatureAvailable(String featureName)
   at Microsoft.WindowsServerSolutions.Common.RemoteDesktopConfig.RemoteDesktopConfigLib.CheckTSRelatedRolesAvailable()
   at Microsoft.WindowsServerSolutions.Connectivity.Jobs.TsGatewayDiagnosticsJob.OnRun(DiagnosticsResult result, ConnectivityEnvironment environment)
   at Microsoft.WindowsServerSolutions.Connectivity.DiagnosticsJob.RunAndCatch(DiagnosticsResult result, ConnectivityEnvironment environment)
So I ended up removing the role using server manager, along with the remote access role, and then rebooting the server. I then added the Remote Access role back in by choosing the 'DirectAccess and VPN (RAS)' option.
When I then ran the dashboard Anywhere Access setup it worked.
Other issues that seemed to cause the dashboard to crash was when I released the remotewebaccess.com domain name and then added it back in. I had multiple certificates with the same name which seemed to cause an issue. so I released the domain name again,
went into the certificates MMC and removed any of the goDaddy certificate. then configured the domain name again and the rest of the wizard ran with no issues.
Hope some of this helps...

Impossible to connect to Remote Web Access (Win Server 2012 Standard R2 with Essential Experience)

Hi everyone,
I've got a little problem and maybe someone here could help me a little.
I've installed the essential experience role on my 2012 R2 standard server and I configured all the stuff to connect my server via remote web access. Unfotunatly, I the connection doesn't work and i've got an error message like "Impossible to connect
with RWA. Please contact the person in charge of the server".
I spend a long time looking about my problem on google but didn't find how to solve it.
Thanks for any help
Julien
+ Here is a part of my log file :
[11464] 141225.214952.6462: RemoteAccess: [Website] RequestedLogOnPage: Previously in this browser session it went to the DefaultWithoutDetection, so now serving the same page
[8248] 141225.215001.2419: RemoteAccess: [Website] RequestedLogOnPage: Previously in this browser session it went to the DefaultWithoutDetection, so now serving the same page
[8248] 141225.215001.2775: RemoteAccess: [Website] A logon attempt detected
[8248] 141225.215001.4185: RemoteAccess: [Identity] A new LogOn starts.
[8248] 141225.215001.5005: IDENTITY: Looking for Microsoft.WindowsServerSolutions.Users.IUserLogonProvider
[8248] 141225.215002.9182: RemoteAccess: [HSBSMembershipProvider] OnLogin took 1448 milliseconds
[8248] 141225.215002.9292: RemoteAccess: [Identity] DOMAIN\User logged on.
[8248] 141225.215003.0032: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[8248] 141225.215003.0032: RemoteAccess: [Extensibility] Try to load addins
[8248] 141225.215005.6781: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[8248] 141225.215005.6781: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[8248] 141225.215005.6781: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[8248] 141225.215005.9428: RemoteAccess: [Customization] Start loading customization settings (4401b62c-fcb6-49dd-869d-d54cb0e3fa3c): Culture fr-FR
[8248] 141225.215005.9468: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[8248] 141225.215005.9498: RemoteAccess: [Customization] Start loading customization settings (54511254-bb20-4e95-91d9-e7553716099b): Culture fr-FR
[8248] 141225.215005.9538: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[13152] 141225.215014.8345: RemoteAccess: [Website] RequestedLogOnPage: Previously in this browser session it went to the DefaultWithoutDetection, so now serving the same page
[8248] 141225.215015.7706: RemoteAccess: [Website] Try to clear sessoin state at ClearSessionHandler
[864] 141225.215118.9208: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[864] 141225.215118.9218: RemoteAccess: [Website] +++++ Session fdzxgm01ny0qzphn4garzpym is starting +++++
[864] 141225.215118.9218: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215118.9218: RemoteAccess: [Website] Session fdzxgm01ny0qzphn4garzpym finished initializing.
[864] 141225.215118.9218: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215118.9228: RemoteAccess: [Customization] Start loading customization settings (308a562a-fd70-4815-a154-4a3d6ac4b053): Culture fr-FR
[864] 141225.215118.9258: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215118.9278: RemoteAccess: [Customization] Start loading customization settings (d4404e0f-1d72-4c10-8e42-7dddb1c429b6): Culture fr-FR
[864] 141225.215118.9298: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215118.9328: CultureSetting: None of browser languages can be exactly matched to supported list.
[8248] 141225.215132.4461: RemoteAccess: [Website] Session l3swbcif1hdbhpsw4g22j5fr is about to end.
[8248] 141225.215132.4461: RemoteAccess: [Framework] SessionStateBase attaches to l3swbcif1hdbhpsw4g22j5fr in thread 81
[8248] 141225.215132.4571: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[8248] 141225.215132.4581: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[8248] 141225.215132.4581: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[8248] 141225.215132.4581: RemoteAccess: [Extensibility] Try to load addins
[8248] 141225.215132.4711: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[8248] 141225.215132.4721: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[8248] 141225.215132.4721: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[8248] 141225.215132.4721: RemoteAccess: [Framework] SessionStateBase attaches to l3swbcif1hdbhpsw4g22j5fr in thread 81
[8248] 141225.215132.4721: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[864] 141225.215618.9753: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[864] 141225.215618.9753: RemoteAccess: [Website] +++++ Session g0zk1xuahs2rabpfzliofwr3 is starting +++++
[864] 141225.215618.9753: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215618.9763: RemoteAccess: [Website] Session g0zk1xuahs2rabpfzliofwr3 finished initializing.
[864] 141225.215618.9763: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215618.9783: RemoteAccess: [Customization] Start loading customization settings (cef3ea82-5347-4ce6-b125-a6180787c50b): Culture fr-FR
[864] 141225.215619.0203: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215619.0874: RemoteAccess: [Customization] Start loading customization settings (a4e28700-1ea1-4253-8bb6-fdb279a69d8c): Culture fr-FR
[864] 141225.215619.0904: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215619.0934: CultureSetting: None of browser languages can be exactly matched to supported list.
[8248] 141225.215632.5660: RemoteAccess: [Website] Session v2z1axfm1qglfloipkpkmgsy is about to end.
[8248] 141225.215632.5660: RemoteAccess: [Framework] SessionStateBase attaches to v2z1axfm1qglfloipkpkmgsy in thread 81
[8248] 141225.215632.5660: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[8248] 141225.215632.5660: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[8248] 141225.215632.5670: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[8248] 141225.215632.5670: RemoteAccess: [Extensibility] Try to load addins
[8248] 141225.215632.7479: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[8248] 141225.215632.7479: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[8248] 141225.215632.7479: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[8248] 141225.215632.7489: RemoteAccess: [Framework] SessionStateBase attaches to v2z1axfm1qglfloipkpkmgsy in thread 81
[8248] 141225.215632.7489: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[13152] 141225.220118.8912: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[13152] 141225.220118.8912: RemoteAccess: [Website] +++++ Session 3v0qgg52o3sj52nw0mmseeva is starting +++++
[13152] 141225.220118.8922: CultureSetting: None of browser languages can be exactly matched to supported list.
[13152] 141225.220118.8922: RemoteAccess: [Website] Session 3v0qgg52o3sj52nw0mmseeva finished initializing.
[13152] 141225.220118.8922: CultureSetting: None of browser languages can be exactly matched to supported list.
[13152] 141225.220118.8932: RemoteAccess: [Customization] Start loading customization settings (f320d814-acfe-44dd-953b-4516b1010621): Culture fr-FR
[13152] 141225.220118.9162: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[13152] 141225.220118.9402: RemoteAccess: [Customization] Start loading customization settings (9f646469-b201-475c-9876-bdd6fa100c26): Culture fr-FR
[13152] 141225.220118.9432: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[13152] 141225.220118.9462: CultureSetting: None of browser languages can be exactly matched to supported list.
[12488] 141225.220132.6698: RemoteAccess: [Website] Session 1isri15oy2gyonwhqmcwnu2h is about to end.
[12488] 141225.220132.6698: RemoteAccess: [Framework] SessionStateBase attaches to 1isri15oy2gyonwhqmcwnu2h in thread 83
[12488] 141225.220132.6698: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83
[12488] 141225.220132.6698: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[12488] 141225.220132.6707: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[12488] 141225.220132.6707: RemoteAccess: [Extensibility] Try to load addins
[12488] 141225.220132.8510: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[12488] 141225.220132.8519: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[12488] 141225.220132.8519: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[12488] 141225.220132.8519: RemoteAccess: [Framework] SessionStateBase attaches to 1isri15oy2gyonwhqmcwnu2h in thread 83
[12488] 141225.220132.8519: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83
[11464] 141225.220618.8676: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[11464] 141225.220618.8676: RemoteAccess: [Website] +++++ Session u1yks4s2vu5nnwmgimxpdxsa is starting +++++
[11464] 141225.220618.8676: CultureSetting: None of browser languages can be exactly matched to supported list.
[11464] 141225.220618.8676: RemoteAccess: [Website] Session u1yks4s2vu5nnwmgimxpdxsa finished initializing.
[11464] 141225.220618.8676: CultureSetting: None of browser languages can be exactly matched to supported list.
[11464] 141225.220618.8676: RemoteAccess: [Customization] Start loading customization settings (11683447-399a-4db1-aec5-346ceac75046): Culture fr-FR
[11464] 141225.220618.8676: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[11464] 141225.220618.8676: RemoteAccess: [Customization] Start loading customization settings (4d1c7c3e-80ec-4526-af9e-e42639e7aefe): Culture fr-FR
[11464] 141225.220618.8676: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[11464] 141225.220618.8676: CultureSetting: None of browser languages can be exactly matched to supported list.
[12488] 141225.220632.8011: RemoteAccess: [Website] Session xq2ztj3nzkyuio4gpvrenzkv is about to end.
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase attaches to xq2ztj3nzkyuio4gpvrenzkv in thread 83
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83
[12488] 141225.220632.8011: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Try to load addins
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase attaches to xq2ztj3nzkyuio4gpvrenzkv in thread 83
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83

Hi,
à
"Impossible to connect with RWA. Please contact the person in charge of the server"
Did you type RWA URL in IE (or any third-party Browser) and then get below error? Did you access the RWA website
internally? In addition, would you please let me know complete error message that you can get?
Would you please let me know what kind of domain name you use via
Set Up Your Domain Name wizard? When complete Set up Anywhere Access wizard, did you find any error message?
Please refer to following article to check if configure RWA correctly and troubleshoot RWA.
Manage Remote Web Access in Windows Server
Essentials
Please also use the following Configuration Troubleshooter tool that Robert created and check if can find some
issues. This tool will check IIS and Certificates.
Windows Server Essentials
- Configuration Troubleshooter
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

SBS11 Remote Web access from Mac to PC Windows XP

Recently converted from being a PC user to a iMac.
Working on the iMac at home, I need to be able to connect remotely to my PC at work (Windows XP).
Previously been able to do with via our SBS11 Remote Web Access page, but opening in Chrome (on the Mac) it does not connect.
Have downloaded the new Mac 'Microsoft Remote Desktop' App - but am having trouble configuring the settings.
Remote Desktop Setup > PC Name - is this the Public IP of my work PC
> User Name - is this simply my work username
MRD > Preferences... do I need to setup a Gateway?

Hi,
The settings of the App depends on the remote desktop solution used in your Office.
Meanwhile, you can try to access the RD web access site from a Windows client, download the .rdp file and copy the settings.
Thanks.
Jeremy Wu
TechNet Community Support

Error message when login to Remote Web Access

Hi everyone,
I have a server that is running Windows Server 2012 Essential. All was working fine until one day I tried to login to Remote Web Access. As soon as I type in my user name and password and press enter I am greeted with the following error message:
"Critical Error - Remote Web Access" (this is displayed in the browser's web page bar)
"Cannot connect to Remote Web Access. Please contact the person who manages the server."
I don't know how to fix this problem. I only get this error page when entering the correct login.
I will be very grateful if anyone knows hot to get around this.
Thanks!

Hi John:
Before we get too worried, try "other user" then domain-name\user-name and pw.
Try that and let us know.
Also, and becuse you should do it anyway, run the BPA and fix everthing it finds, look through the event viewer for error messages, and run the BPA from right side under the devices tab.
Larry Struckmeyer[SBS-MVP]

Remote Web Access SBS 2011

My users are needing access to their computers from home and on work sites. they can log into remote web access to see their folders and email, but when we try to connect to their computers it downloads an rdp file and brings up RD gateway Server credentials
dialog box, and when credentials are put in it brings up the RD gateway dialog box again. it was working a few months back using administrative credentials. I have tried using different browsers to achieve this as it was working with Chrome, IE, and
Firefox, we can still get to the dashboard with Chrome and Firefox, but IE goes to the dashboard and then straight to a 404 error. I have checked to see if any certificates had expired and none have expired. I don't know what has changed, I have looked through
all information on this and no help. I am at my wits end, any help would be greatly appreciated.

Hi,
-->and when credentials are put in it brings up the RD gateway dialog box again.
Did you get any error message or just RD gateway dialog box bring up again and again?
Please check if that problematic user account was assigned correct permission to access those computers.
In addition, please use
Configuration Troubleshooter tool that Robert created to check IIS and Certificate. Meanwhile, please check if find more clues in log files.
Key Small Business Server 2011
Essentials Log Files
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Remote Web Access stopped working

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