Remote will INCREASE volume but not decrease

I just purchased a Samsung 32" HDTV for a spare room. I have programmed the S10 remote according to instructions BUT the volume control on the remote will increase only - I cannot decrease the volume using the s10 remote. Obviously the Samsung remote works fine. I tried all the programming codes available on my list. Any thoughts? Thanx, Vic

- I believe the vol down button was the first to wear out. I always found irony in that.
Call in for a new remote. The remotes being shipped are S-20. There are differences in support & programming, but it should be fine for your case.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Remote will INCREASE volume but not decrease

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