Remote Won't Click Up

Just today our remote for Apple TV 2 won't click up. The click sound is even gone.
Any ideas?

Just the up position on the scroll wheel?

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The apple TV remote will not click to the right (only to the left, up or down). What to do?

pretty much what it says above! Remote works in all respects except it won't click to the right - which means I can;t reach the 'computers' tab and access programs

Power cycle the ATV.
Remove and replace the battery in the remote.
Try a different remote to rule out the remote being the issue.

After using Firefox for years, suddenly it won't click on. How can I get it to work ?

Suddenly Firefox won't click open. I tried to uninstall it(Windows 7, 64-bit and try to download the newest version from the Mozilla website, but each time it starts to uninstall and/or install the message appears: you must close all versions of Firefox. All versions ARE closed, but it makes no difference; the operation just stops.
I have no trouble with my Google Chrome and IE browsers, just with Firefox.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Remote Won't Stay

Just got a brand new iMac. I went to stick the apple remote on the side of the iMac and it won't stick. I have no clue why, any body have any explanation or should i just bring it in to apple and probably get the magnet repaired.

This is just a long shot, but I suppose someone may have failed to actually install the magnet.
Have you checked to see if it is actually there? Get some light magnetic material, or better yet a real magnet. First run it the magnet from the bottom edge upwards to the CD slot to see if you get a reaction. If not there is a good chance the magnet that was supposed to be in the iMac was overlooked at the factory.
If you do get a reaction, then try the magnet against the back of your remote. If the remote won't stick then someone may have failed to to instal the magnetic strip in the remote.
Doug

Apple Remote won't work with Logic

I bought a new iMac (3.06 GHz Intel Core 2 Duo) and the Apple Remote won't work with Logic 8. It worked fine on my MacBook Pro.

jazzmaniac, I did something by holding down two buttons on the remote for a few seconds. I guess that is called registering. But when I try to play a song file in Logic, Front Row pops up instead.
I've searched the Internet and am finding little on this topic.

Trackpad or mouse won't click

Hi everyone, I've got a weird problem here.
All of a sudden, after waking it from sleep, the trackpad on a 2GHz Intel Core 2 Duo MacBook, running 10.7.5 (as high as it will go), won't click.
I heard that this can happen when a Bluetooth mouse is connected and somehow being pressed down, so just in case, I shut Bluetooth off. Still nothing.
I connected a USB ump use, just like the Trackpad, I can use the mouse to move the cursor around, but it won't let me click on anything.
However, using my iPhone and Screens, I can connect to my MacBook and I can click using that device, but it's totally useless for long term use.
I've restarted, booted in single-user mode, did some basic repairs, booted in safe mode, zapped the PRAM, nothing bring back the mouse or trackpad clicking.
Does anyone have any idea?
Hope you can help.

Oh and I don't know if this will give anyone a clue as to what's going on, but if I move the cursor over the Dock, the magnifying effect doesn't happen anymore and the apps' names don't appear.

Wireless mouse won't click

My wireless mouse has worked fine, until today. It tracks fine, but won't click unless I press really hard in the middle. Left and right click are gone. I checked the mouse preferences, and changed the batteries, and restarted both mouse and computer. Any ideas?

I could be some debris built up in the leading edge of the mouse. I've heard that sliding a Post it Note in the top crevice will clean it out nicely.

How do you get the auto red eye to work in iphoto when it won't click?

When we are trying to correct the red eye problems from photos taken from my dads Sony point and shoot camera iphoto's automatic red eye option isn't enabled. We tryed to fix this by upgrading to the latest version of iphoto but the problem persists- the autocorrect for the red eye won't click. We are feeling ripped off because it should work. Right?

Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If it does try the following: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
If the red eye correction works OK in the new library do the following on your original library: make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Note: the following is for iPhoto 9.4
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

TS1365 Mouse won't click

My Macbook turns on and the mouse can move around but the mouse click does not work?? Any ideas to fix this?? Sometimes the icons on the bottom don't enlarge when I run my mouse over them and the top left stuff works although slowly and randomly but only using the return key and the mouse still won't click.

Thank you very much, Monkey Chow, I had this problem, and your aswer solved my question ! This was of great help ! I was already wondering about giving my my for repair. Of course the technician would have found a mac perfectly working!
Many many thanks !

I just pluged in my Apple TV and I can't get passed the initial page that ask what language. My remote won't pair. holding the menu and right button for 6 sec

I just pluged in my Apple TV and I can't get passed the initial page that ask what language. My remote won't pair. holding the menu and right button for 6 sec

Welcome to the Apple Community.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

HP Support Assistant pop-up message frozen on my lower right section of the screen, won't click off

Help! A pop up message from the HP Support Assistant keeps popping up a few minutes after starting up my Pavilion laptop. It won't click off. It asks me if I want to keep Quick Access in my taskbar, but it won't let me pick yes or no or click it off. Help!
If I restart my computer, it goes away, but then comes back.
What can I do? Thanks

Hello wwheartww,
If you go into the HP Support Assistant settings you can change how you display notifications on your laptop. Try setting the notifications to task bar only and see if the pop up continues to come up on your screen.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Iphone remote won't connect to my iTunes library and tells me the passcode is incorrect

My iphone 5 previously worked with the Remote app to control streaming of music from my itunes library to my amp with Airplay capability. Now it can't find my itunes library and when I go to the Settings for Remote app and try to add the library, it won't accept my passcode on itunes screen where it appears. I deleted the app and re-added it to my iphone but it still won't work. My Remote app still works on my Ipad so I'm a bit perplexed as to why it won't work on my iphone 5. Any suggestions?

Hello dawgfaj,
Thank you for all the information you provided with the Remote app issue you are experiencing on your iPhone. I found an article with steps you can take when the Remote app is not connecting to iTunes:
Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV
http://support.apple.com/kb/ts1741
Thank you for using Apple Support Communities.
Best,
Sheila M.

Mouse won't click!

This is driving me crazy. I have a wireless bluetooth mouse made by Rocketfish. It won't left-click, but the right-click works for some things. To me it seems like the right-click has taken some of the functions that the left-click used to do. I can select menu items, but I can not click any buttons. So here is the situation.
From the login screen I can r/c and select my profile.
Type in my password and hit enter. That gets me into the desktop.
Immediately I get a message telling me about my computer haveing been restarted after an unexpected shutdown and a iCal notification about an appointment last week. I can't do anything with either of these windows. They don't seem to function like normal windows, so close all doesn't work. The only way to close them is to click the button in the window which I can't do.
So now I am trying to reset the mouse or look at help topics using the combination of the mouse and keyboard, but any window that pops up is hidden by these other two windows, and I can't see what I need to see. Nor can I click on any of the options.
I've changed the mouse with a USB mouse, and even used the mouse off my PC. All do the same.
I tried booting in safe mose, but that didn't fix the problem.
I read somewhere about booting from the disk, but I don't know how to do that. Also someone suggested restarting the disk utilities or something. When I tried that, I got to the point where I needed to click the button and could go no farther.
I have a sneaking suspicion my 11 year old was playing with something she shouldn't have like the universal access stuff, but she won't admit it and I don't know how to fix it.
I'm an old PC user, so if you guys have an idea how to fix it, please be gentle with the mac-lingo. Also keep in mind I can't click on anything, so keyboard shortcuts are a must.
Thank you for your help.

Hello again:
While you are asking people +"did you read"+ - did you read my post about an archive and install?
Are all of the USB devices you tried non-Apple?
Since your keyboard seems to work, try resetting the PRAM and SMU (I cannot link to the specific knowledge base article re: SMU as your profile gives no indiction what Mac model you have).
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1543
By the by, since none of us have seen a similar problem, all of us are trying to troubleshoot YOUR problem from long range. It is unhelpful to blame Apple for something that is localized to your system. It is also way out of line to tell an experienced (volunteer) poster to +"Keep their trap shut."+ Your attitude will have you asking questions of yourself since no one here will bother to help you if you display that kind of hostile behavior.
Barry
Message was edited by: Barry Hemphill

Apple remote desktop can click little snitch

I have set up apple remote desktop over the net and I am trying to admin the computer but when I am trying to run a program, I can not control little snitch firewall and click to let the program connect to the internet. why cant apple remote desktop click the settings in little snitch that pop up when an app wants to connect to the internet? I thought we were suppose to have total control?

I have observed the same problem with Little Snitch on the client Mac. Everything else on the client is responsive except the LS dialog box. To get around this, I have opened System Preferences -> Little Snitch and turned it off on the client. You just have to remember to turn it back on when your done.
It's not a solution, just a workaround...

My macbook mouse/touchpad has stopped working. After 5 minutes ,the mouse won't click and I have to shut down. What's wrong?

I have a white macbook, about 4 years old. Every time I use it, after five minutes, the mouse and touchpad stop working. You can still hear the click but it doesn't actually click anything on the screen, effectively freezing the computer. I have to just shut it down. What can i do about this?!? Thanks

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Remote Won't Click Up

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