RemoteApp's not running when accessed from the internet

Hi TP,
Hopefully someone can help me here.
I've installed RDWeb on the RDG server which live in our DMZ - I can access and log on to RDS from the internet with the RDG FQDN remote.external.com but I can't launch any RemoteApp's. Basically there's no RemoteApp pop up warning with all the connection
information (Publisher, Type, Path, Name, Remote computer, Gateway server) just the RemoteApp connecting to window with no info. Seems like it can't grab this information. 
Users can log in to RDS internally with the RDG FQDN remote.external.com and run RemoteApps with no problems.
Thanks for your help in advanced!

Hi,
1. On the client PC, remove the thumbprint value entry for this server under the PublisherBypassList key.  This is located under the following path:
HKCU\Software\Microsoft\Terminal Server Client\PublisherBypassList
<SHA thumbprint>     REG_DWORD     0x00000xxx
Additonally, remove the key for the server under the Servers key:
HKCU\Software\Microsoft\Terminal Server Client\Servers\<FQDN of server>
2. What is the precise error message you receive when you attempt to launch a RemoteApp from external?
3. If you manually configure the Remote Desktop Client with the RD Gateway FQDN via Advanced tab--Connect from anywhere, are you able to connect from the Internet? 
-TP

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