Remotely accessing my Mom's Desktop via the internet?

Hello all, If I have put this in the wrong forum please let me know.
My mother just purchased a new iMac and she is nearly comp illiterate. I live in CA and she in IL. I was wondering is there software I can install on my iMac and hers to be able to work on her iMac remotely?
please point me in the correct direction. Thanks.

Hi,
Have a read of this:
http://docs.info.apple.com/article.html?path=iChat/4.0/en/11883.html

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Lync 2013 Remote Access on all Lync clients from the internet not login.

Hi All,
I have a Lync 2013 setup with and Edge server as well as TMG Server.
All clients can login on the mobile devices (IPAD, Windows phone etc). However, when i try login on lync client, I get "we're having trouble connecting to the server. If this continues, please contact your support team".
What could be casing this causing this?
KimaniBob

Hi Ben,
Thansk for the reply.
I have created the DNS records on the external and tested all, all seem fine. My Edge server has 2IPs(Internal and External) a NAT has being to the External interface of the Edge and it has being done well.
I have also ran the ecxhange connectivity, and the output is all green. (Passed)
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Althou the the error has changed now'Lync couldn't find the server for domain.com....'
I ran the ocslogging tool and i get the following logs:
TL_INFO(TF_CONNECTION) [0]1274.0B08::12/09/2013-13:29:25.870.00000149 (SIPStack,SIPAdminLog::WriteConnectionEvent:1222.idx(446))[972797567] $$begin_record
Severity: information
Text: TLS negotiation started
Local-IP: 192.168.168.3:5061
Peer-IP: 212.49.88.99:11468
Connection-ID: 0x60400
Transport: TLS
$$end_record
TL_ERROR(TF_CONNECTION) [0]1274.0B08::12/09/2013-13:29:26.058.0000014c (SIPStack,SIPAdminLog::WriteConnectionEvent:1222.idx(452))[972797567] $$begin_record
Severity: error
Text: The connection was closed before TLS negotiation completed. Did the remote peer accept our certificate?
Local-IP: 192.168.168.3:5061
Peer-IP: 212.49.88.99:11468
Connection-ID: 0x60400
Transport: TLS
$$end_record
I also check on the TMG and found it was dropping SIP protocal (port:5061), not sure if this is the cause, and if so how do I sort it.
So far no solution.
KimaniBob

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http://support.apple.com/kb/ht3486

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Can I access the data backed up on my time capsule remotely via the Internet? Let us say I have all my music or photos on my time capsule at home and I want to access it while I am outside over the Internet can I do this?

See remote access methods here.
https://discussions.apple.com/community/wireless/airport?view=documents
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Start the AirPort Utility > Select the 802.11n AirPort Extreme Base Station (AEBSn,) and then, note the IP address shown.
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Click the plus sign to add a new port mapping.
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Cannot Find MacBook IP via the Internet

Have a Mac Mini. Recently bought my mom a MacBook. She's not tech savvy, so I configured her machine so that I can login remotely using the built-in OS X sharing capabilities. Configured both computers on my home wireless network, and got everything to work perfectly -- even the Chicken of the VNC app, which allows me to remotely control her desktop if there's a problem. Very easy to find and connect to her machine.
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I'm not clear on what you're using. Do you have Apple Remote Desktop (which is the subject of this forum)? Or are you just using VNC?
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Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Discussions page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums, in the User Tips Library and in the Apple Knowledge Base before you post a question.
Regards.

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Sorry this is making it complicated.
Give some feedback and we can go from there.
What is the main router?
What modem is it exactly?
What make and model is the DVR? A URL to the pdf manual will help if it gets complicated.
What port do you use to access the DVR?
Is there a dyndns client in the dvr?

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Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
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Remotely accessing my Mom's Desktop via the internet?

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