Remotely upgrading/updating Adobe Creative Suite 2

We have around 30 Mac clients running on our network and I need to upgrade several of them to the latest CS2 versions. They all already have CS2 install, so are just normal Adobe updates, but I'd like to push them out with ARD if possible. Has anyone done this successfully? If so, any info you can provide would be much appreciated. Thanks in advance.

I'm in the same boat on this one. We also have about 30 Macs running on our network, and I've been trying to figure this one out for quite sometime. I've been going at it from the angle of looking for a unix command to run adobe updater, similar to that for installing apple updates through ARD. I've had no success in locating this information, as of yet. I also tried to create a package of the updates at one point, but that didn't work out so well, due to it needing admin rights to install still, which puts me back to still having to connect to each individual machine, plus if I remember correctly there were permission issues as a result; it's been a while since I tried that out, so can't recall all the details, but it didn't work out for me. I ran accross your post, as I was just about to make one myself on the matter. If anyone has a solution, I too would much appreciate it.

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I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong

Hi Mark,
I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong
Mick

Moving this discussion to the Downloading, Installing, Setting Up forum.
Aussimick you will want to enter in the qualifying serial number from the full version of Adobe software you purchased. You can find the serial numbers located under your account by following the steps listed in Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I have Adobe Photoshop Elements 10 and I wish to upgrade with Adobe Creative Suite 3 but the option is not coming up on the drop down menu

I have Adobe Photoshop Elements 10 and I wish to upgrade with Adobe Creative Suite 3 but the option is not coming up on the drop down menu

The first two issues sound like a video driver problem.
What is the make/model of your video card/chip?
What is the installed video driver number and date?
For the last issue, it could be many things, including the video driver. I'd look over this ARTICLE, and if there is nothing in the first part, then move on to tuning up the OS an computer in the second part. That would probably be a good time to post the full specs. of your computer, and also both your Project and Source footage. Finally, part three covers many troubleshooting tips, and furnishes many links.
Good luck,
Hunt

Looking to upgrade from Adobe Creative Suite 3 Production Premium to the latest.

I am looking to upgrade from Adobe Creative Suite 3 Production Premium to the latest. We are running on an isolated network without access to the Internet. Looking for advise on how best to proceed.

As far as upgrading goes, you will not have that option for CS3 as it is not in the upgrade path for CS6. You will have to purchase the full version of CS6. I don't know if buying the disk is still an option, but if you have to you can download the installation file(s) and copy to a removeable media and install using that. In order to activate it you will have to perform an offline activation.
Here are some links that might be of help...
Creative Suite 6
Offline Activation

Issue with upgrading to Adobe Creative Suite 6 Design & Web Premium.

I am running into a serial number error. I am trying to upgrade from Adobe Design Premium 5.5 to Adobe Creative Suite 6 Design & Web Premium. When I am prompted to input the serial number for Adobe Design Premium and I copy it directly from my account it says "This serial is not for a qualifying product. Please try another." What am I doing wrong?

Is CS5.5 also an upgrade version or was it purchased as a full version? (This is somewhat of a gray area for me as far as not knowing if you need to enter the qualifying full version or not.)
You might try talking to Adobe Support directly... try the chat option...
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Need help with upgrade from Adobe Creative Suite to PS CS4

My old laptop with Photoshop on it crashed and I ended up purchasing a new laptop.
I'm trying to reload my PS CS4. I am using an upgrade from an educational Adobe Creative Suite Premium to the CS4 and when I loaded it on my old laptop I had to get installation help through customer service, but now customer service will not help me since it is CS4.
When installing the upgrade, it tell me to select the product I already own. I own the educational full creative suite, but am only upgrading the Photoshop. I chose Photoshop CS and tried entering the serial number for the suite. It tells me that the serial number doesn't match the product chosen. Of course the only products I'm allowed to choose from is Photoshop CS, CS2, or CS3 and not Creative Suite Premium.
The other serial numbers on this CS is Golive CO and Pagemaker Plug-in.
I was told there are Adobe customer service reps here on the forum, please tell me what it was I need to do to get my Photoshop installed.
Thanks

i wasn't aware that you could get a ps4 at an upgrade price using an older creative suite produect. i searched online and found this thread (http://forums.adobe.com/thread/476009) which makes it appear that was not a valid upgrade path.
but, if you're confident that was a valid upgrade path, i'm pretty sure something will need to be done on adobe's end and no amount of manipulation, on your end only, will work.
your best bet would be to get help in this forum from an adobe staff member like jeff wright who is very knowledgeable and goes out of his way to help adobe customers. to that end, if i were you, i would start a new thread mentioning his name in your title and in your initial post explaining:
you have the educational Adobe Creative Suite Premium and purchased a photoshop cs4 upgrade years ago that required adobe support help to install years ago.
that worked well until a recent computer problem forced you buy a new laptop and you are now trying to reinstall that ps cs4 and again need support help but have been refused help because cs4 is not current.

How do I update Adobe Creative Suite Design Standard from CS5.0 to CS5.5?

How do I upgrade CS Design Standard from 5.0 to 5.5?

You don't. CS5.5 was a paid upgrade which adobe no longer offer.
Mylenium

Can someone tell me what the benefits are to upgrading from Adobe Creative Suite 6 to Creative Cloud.

I work alone, I am the only employee of 1500 employees who uses adobe software. Other than having a lot of people who use the same software and being able to bounce ideas off each other, what are the benefits?

CS6 is 3+ years old and is no longer being updated... Cloud is current, and IS being updated with new features
If you don't need new features, or the ability to edit new file types, keep using CS6

Upgrade path for Adobe Creative Suite 6 Design & Web Premium

Where do I get propper informations about the upgrade path if I´m owner of a "Adobe Creative Suite 6 Design & Web-Premium Upgrade (MAC) - Upgrade from Adobe Creative Suite 5.5"
It seems to me that I have to buy one of the CS 5.5 versions listed on the package to install the upgrade but I´m unshure about the language.
Do I have to buy a english version or am I free to choose a version provided for the EU or Switzerland (as labled on the package, too)? I am a german user with a swiss background.
It would be very kind if you could help me with this!
I´m absolutly unshure and can´t find my way in this version jungle :.-(
Greetings, Sascha
P.S.: At the moment I don´t want to upgrade to a CC-Version!

Okay... it seems to me that one of the following versions should be a good base for a regular update path:
Design Prem/Std CS5.5, Web Prem/Std CS5.5, Production Prem CS5.5, Master Collection CS5.5
A regular version 5.0 shouldn´t fit the requirements. So I´m only unshure about any language restrictions?
Thank you, Sascha

Recently i upgraded my operating system from snow leopard to mavericks. no my adobe creative suite 4 programs do not launch. it gives me an error code of 150.30 which has to do with licensing. I tried to download adobe license repair app but

Recently I upgraded from snow leopard to Mavericks . Since the upgrade my Adobe Creative Suite 4 will not launch any programs. I downloaded adobe license recovery it says " this program is no longer supported " .
At this point I am ready to go back to snow leopard if that will fix the problem. What do I do ?

A long thread with some fixes for various problems including licenseing, it may help.
https://discussions.apple.com/message/24181438#24181438

I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition. I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, but it says my serial number is invalid?

I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition). I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, and it says the Adobe CS6 is valid - but only provides 'photoshop' options for entering my old serial number, rather than the adobe creative suite. How do I move past this so I can download it on my computer. I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop. From looking online, I read forums that said this was possible. Please advise

I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop.
Unfortunately that option is not possible.
You cannot upgrade a Creative Suite to a standalone product.
Creative Suites can only be upgrades to other Creative Suites.
You'll need to return Photoshop CS6 upgrade since you cannot use it.
Return, cancel, or exchange an Adobe order
Some options:
Buy a Creative Suite upgrade, or
Buy a full new copy of Photoshop CS6, or
Join the Cloud

Seeks update java Yosemite 10.10 to open old adobe creative suite file ( Java SE 6 ) ?

Hello,
since the update yosemite 10.10 , I can't open my old illustrator files ( works with Java SE 6).
I can't go back to the previous version (Maverick) because I'll lose my files .
I would have to find an update adobe creative suite 6 to use correctly with new java .
Thanks.

Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium

Updating to Mountain Lion has caused me to lose Adobe Creative Suite - is it possible to upgrade?

I have recently had to upgrade to mountain lion for my new iPhone 5, however this has caused me to loose my much loved Adobe Creative Suite. As soon the upgrade was completed my photoshop, illustrator and acrobat icons had a white symbol over them that looks like a no entry sign. When I click on it a pop up window appears that says 'You can't open the application because PowerPC applications are not supported. It is an old version of creative suite (the first I think) but I can't afford to buy a new one. Does anyone know whether its possible to upgrade or a solution?

emmmmmm wrote:
I have recently had to upgrade to mountain lion for my new iPhone 5, however this has caused me to loose my much loved Adobe Creative Suite. As soon the upgrade was completed my photoshop, illustrator and acrobat icons had a white symbol over them that looks like a no entry sign. When I click on it a pop up window appears that says 'You can't open the application because PowerPC applications are not supported. It is an old version of creative suite (the first I think) but I can't afford to buy a new one. Does anyone know whether its possible to upgrade or a solution?
It must be a very old version of Adobe. I run CS4 and my son runs CS5 with no issues and I believe CS3 can run under ML although I have not seen it as such, only read it here.
Upgrading is expensive but well worth it if you use Adobe regularly. You can always run Snow Leopard on another partition or external drive and run your old AdobeCS within that if you want.
Good Luck
Pete

Acrobat PDF Maker doesn't work after installing UPDATES(!) to Adobe Creative Suite 3 (on Windows 7)

Hi,
I installed Adobe Creative suite 3 Premium on Widows Vista....then upgraded to Windows 7,...never had any problems.
Today Adobe Update Advisor downloaded and installed some updates to Adobe Professional 8 (that came in a package with Adobe CS3 premium)....since then (it has been 3-4 hours), I cannot convert any document into PDF using ANY application MS Office 2007, as a Printer in browser...etc..
The error message says:
"Missing PDF Maker Files.
Do you want to run installer in repair mode?"
I clicked on Yes, then waited, then restarted my PC, and that didn't solve the problem"
Adobe Support (a very unfriendly guy) told me that AdobeProfessional 8 support for Windows 7 is not available and that I can either upgrade to Adobe 9 (no way, I paid way too much money for Adobe CS3), refer to Adobe Forum, or reinstall Adobe CS3.
Can someone tell me how to solve this problem without reinstalling the whole CS3?
Thanks .

Why did you “upgrade” to Windows 7?
Shouldn't have Microsoft given you free updates to Windows XP or Windows Vista to give you all the fixes that appeared in Windows 7?
Do you expect an automobile manufacturer to retrofit at no cost to you your two year old vehicle with the latest doodads associated with the latest in consumer electronics, automated toll taking, and GPS?
Accounting rules in the United States associated with something called “revenue recognition” limit what companies can do to retrofit products with new features after they are released/sold. Supporting significant differences and/or features in a new operating system version or for that matter incompatibilities and features in another application (such as new versions of Office) require significant modifications to accounting practices to hold reserves to account for the possibility of such updates. Furthermore, ignoring these accounting and finance ramifications, keeping an extra set of engineers working to retrofit old software versions would significantly increase Adobe's costs and hence the price charged for this software.
Be aware that except for custom software with ongoing maintenance and/or retainer contracts, typical commercial software is licensed for use with the equipment and software environment that it was originally designed for and that fact is already built into the cost and pricing structures. The pricing of upgrades to new software versions reflects the cost of providing support for newer equipment and software environments as well as any new features.
- Dov

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

Remotely upgrading/updating Adobe Creative Suite 2

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