Remove account - "Cancel plan" button missing

Hi everyone,
following this guide here
https://helpx.adobe.com/it/x-productkb/policy-pricing/cancel-membership-subscription.html
at point n° 4 I have no "Cancel Plan" link.
Screenshot: https://cloudup.com/cecBwIPyeG4
How's possible? And how to solve this?
Thanks,
Andrea

Dear Beverley!
This might be my problem too. I am being charged 17 euros every month but when I wanna cancel my membership I cannot see that" Cancel plan" button on Creative Cloud.
Could you please help me with that? It is quite frustraiting.
Thank you
Lad

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