Remove "bad" codes from Apple Configurator

Recently I was attempting to install an app onto several Supervised devices using Configurator. I ran out of codes and purchased more through the VPP system, uploaded my spreadsheet into Configurator and continued trying to install the app. Instead of redeeming the new codes however, it just hung, I left the computer running overnight in hopes that it would eventually communicate and be able to install the app. The next morning, I found things were at the same spot with Configurator attempting to redeem the code. I eventually Quit configurator to get the "multiple validation errors" message. After trying this a few dozen more times (this was during the ios7 rollover so I attributed some of the issues to that), still with no success, I re-downloaded the spreadsheet to find that codes were being redeemed, and they were appearing greyed out in Configurator, but none were installing on the iPad.
I contacted [email protected] and they refunded my additional code purchase and made all the codes I had uploaded invalid. Now I have re-purchased the additional codes I require and I have uploaded them into Configurator. Alas, the old codes are still displaying, some greyed out, and when I try to install the app, it is still hanging. When I look at the available codes in Configurator, the bad codes that are not already grey state "unable to redeem code in app store" but my iPad does not seem to be able to move on to the new "good" codes.
I want to delete the app out of configurator and try adding it back. I am not sure if doing this would wipe out the links I already have between the codes that have previously been redeemed with the iPads they are currently on. I have the original spreadsheet and the new spreadsheet with the additional "good" codes, but would hate to lose the 285 codes that are already working fine and associated with other iPads.

No. The only way is to explain your situation to Apple and request new codes.
A side note... with MDM there is no way to reuse app codes. With Apple Configurator you can unsupervise a device and get your code back on that station. But with MDM it doesn't store the code in a database like Apple Configurator does. So once the code is handed out via MDM is belongs to whatever Apple ID downloaded it.

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Hi adrienne_d,
This is a known issue (the "null" VPP codes). There's another thread addressing this:
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When you make an app available to an iPad with Meraki (or other MDM), the end user will be prompted to enter an Apple ID and password. If you are using a VPP code for a paid app, the app ownership will go to the Apple ID that redeems it. Once that VPP code has been redeemed by an Apple ID, it cannot be recovered.
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http://images.apple.com/education/docs/ios_6_education_deployment_guide.pdf
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Remove "bad" codes from Apple Configurator

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