Remove @btopenworld address from account

I have BT Premium email which I pay a monthly fee for.
I am having some issues.
I have a [email protected] address which I use, but I have noticed in my account, when I reply to emails [email protected] shows in the email to reply from.
I set up my email on my iPhone using the bt/yahoo mail app.
I signed in with [email protected] address, but under it, it shows [email protected], despite signing in with [email protected], so when I reply I have to again select [email protected] address to reply.
How can I remove the btopenworld.com address, it is not used for anything and I didnt ask for it, only for a @btinternet.com address.

ChewieBlack wrote:
I have BT Premium email which I pay a monthly fee for.
I am having some issues.
I have a [email protected] address which I use, but I have noticed in my account, when I reply to emails [email protected] shows in the email to reply from.
I set up my email on my iPhone using the bt/yahoo mail app.
I signed in with [email protected] address, but under it, it shows [email protected], despite signing in with [email protected], so when I reply I have to again select [email protected] address to reply.
How can I remove the btopenworld.com address, it is not used for anything and I didnt ask for it, only for a @btinternet.com address.
Hi. Welcome to the forums.
You should be able to change the "From" email address in your app settings, however if not - use a different mail app where this is allowed.
If you use another application/pc etc to send emails, then you can set up the @btinternet.com mail address. You need to login to webmail and use the address verfication system to add the @btinternet.com email address - even though it's effectively mirrored as @btopenworld.com
See my shortcuts (link below) option 0e about address verification - which although refers to a non BTinternet address, it does equally apply.
Then in the webmail system - you can set the newly added @btinternet.com email address as the default address to use. This then might also help the yahoo app on the iphone.
Sorry it seems complex, but it can be done
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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    ChewieBlack wrote:
    I have BT Premium email which I pay a monthly fee for.
    I am having some issues.
    I have a [email protected] address which I use, but I have noticed in my account, when I reply to emails [email protected] shows in the email to reply from.
    I set up my email on my iPhone using the bt/yahoo mail app.
    I signed in with [email protected] address, but under it, it shows [email protected], despite signing in with [email protected], so when I reply I have to again select [email protected] address to reply.
    How can I remove the btopenworld.com address, it is not used for anything and I didnt ask for it, only for a @btinternet.com address.
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    If you use another application/pc etc to send emails, then you can set up the @btinternet.com mail address. You need to login to webmail and use the address verfication system to add the @btinternet.com email address - even though it's effectively mirrored as @btopenworld.com
    See my shortcuts (link below) option 0e about address verification - which although refers to a non BTinternet address, it does equally apply.
    Then in the webmail system - you can set the newly added @btinternet.com email address as the default address to use. This then might also help the yahoo app on the iphone.
    Sorry it seems complex, but it can be done
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

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