Remove hidden app

A friend has an imcomplete Facebook app installation. It is in the Settings and one can get to Facebook from there but there is no icon for it. If one goes to the running applicstions ( by double-clicking the home button), its icon shows up with the progress bar under it as if it were downloading but nothing happens. One can get it to shake but no x appears. At the app store, the icon appears and it says installing but nothing happens
She wants to get rid of it.
Any help appreciated.
Lewis

As an FYI, apps being in the recently used apps bar or dock does not mean the apps are running. Very few apps run in the background. For the most part - 99%, an app being in the recently used apps bar or dock means that only - recently used.
Has she tried downloading the app with iTunes on her computer used for syncing with the iPhone and installing or removing the app that way?

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