Remove iCloud with no password

my son got an iphone from a friend. the icloud is unable to be deleted and then wont give us the password. How do we bypass this issue?

If it's running iOS 7 with Find My iPhone enabled, you can't bypass it.  If the friend doesn't want to give you the password, he/she can remotely erase the phone and remove it from his/her account as explained here: http://support.apple.com/kb/TS4515, or you son can had it back to his friend and ask him/her to erase the phone by going to Settings>General>Reset, tapping Erase All Content and Settings and providing the password when prompted.

Similar Messages

  • HT204085 removing icloud username and password from old iphone

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    Read here: http://support.apple.com/kb/TS4515.

  • Can't sign into iCloud with iTunes password

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    tractorpinky wrote:
    Wow none of these blogs are helping me
    Perhaps if you would like to ask an actual question, and start your own thread rather than tacking on to someone elses, someone may be able to assist you. Please give as much detail as you can, and it's advisable to say what your operating system is since it can affect the answer.

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  • I changed companies and had icloud with my old company - now i want to just use my personal id and can't change any icloud info to match my personal ipad id - i can't delete the icloud without the old company id and password which is not available to me

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    http://support.apple.com/kb/TS4515?viewlocale=en_US
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  • I want to remove icloud account & i forget the password

    Hi all,
    i have a big big big problem ... i have i phone 5
    ... then i went to someone  who made for me  an account for the  icloud  then i forget the password of it and i cannot even remove this account and make a new one ????
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    is there is any way to remove it with oud knowing the password
    No.
    Reset the password: http://iforgot.apple.com.

  • HT5621 I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!!

    I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!

    Welcome to the Apple community.
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    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
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  • Help!Can't access iCloud (pics apps) even with correct password. Won't download my stored info on my new phone

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  • HT5624 Hi, I have an iPad with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer working. How do I change my iCloud I'd and password to match my Apple ID one? Thanks in advance

    Hi, I have an iCloud account with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer in use. How do I change my iCloud Username and password to match my Apple ID one? Thanks in advance

    Hi Cplantin!
    Here is an article for you that will help you with this question:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Take care, and thanks for visiting the Apple Support Communities.
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  • I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don't remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone.

    How i said on the question. I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don’t remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone. I have the phone box and the bill. I sent you an email with my problem and attachments with the box informations, the bill and the reset request. What to do? You said to me:
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                                                                                                              respectfully, Beba

    If you have forgotten then these links are the only way to resolve
    http://www.apple.com/support/appleid/
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  • When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID.  How do I change it to ask for my apple id and password???  I am signed into the store and iCloud with my apple id.

    When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID.  How do I change it to ask for my apple id and password???  I am signed into the store and iCloud with my apple id.  I am not signed into ITunes, the store on the ipad, or icloud under her name.  WIERD???

    There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
    Joyce

  • HT204053 Although I have iCloud, my system preferences still show Mobile.me.  I have to sign in with my mobile.me ID which is not the same as my Apple ID. I want to change my iCloud ID and password.  How do I do it?

    Although I can access iCloud, my system preferences on my iMac still show Mobile.me.  I have to sign in with my mobile.me ID which is not the same as my Apple ID. I want to change my iCloud ID and password to be consistent with my Apple ID and password.  How do I do it?

    you need to be running OSX 10.7 or 10.8 to use iCloud i believe. It shows you are using 10.6.8 which doesn't support iCloud.

  • HT204053 I no longer have the e-mail address associated with the apple ID for iCloud.  The password I have written for that account is deemed wrong, as is the security information (i.e. my birthdate).  How do I eliminate this incorrect account and start a

    I no longer have the e-mail address associated with an Apple ID.  I do not know the password for that account, nor are the security questions correct (e.g. it asked my birth date, but, when I listed it, I was told it was not correct).  I have no way to get into the program, to correct an information.  How do I delete this account and start anew?

    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
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  • How can i delete an icloud account with out password or access to old email

    how can i delete an icloud account with out password or access to old email

    If the old ID ("email address) is yours, and is an ealier version of your current iCloud ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I downloaded the latest update on my MacBook Pro. Now I keep getting a pop-up that iCloud wants my password from an email login I haven't had in a year. Now the calendar won't sync with my iPhone5.

    I downloaded the latest update on my MacBook Pro last week. Now I keep getting a pop-up that iCloud wants my password from an email login I haven't had in a year. I can't find where to delete that email login.  iCloud is also showing my new email login, plus a bogus one I accidentally created trying to fix this problem. Now the calendar on my MacBook Pro won't sync with my iPhone5.

    It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?

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