Remove My Skype Name from Skype directory

I don't want to receive contact request from anyone who knows my name so I wanted to change my Skype Name and change my Display Name to stop people finding me with my full name on Skype.
But I read in this topic "https://support.skype.com/en/faq/FA110/can-i-change-my-skype-name-or-display-name-in-skype-for-windo..." that It’s not possible to change my Skype Name. And If I want to have a different Skype Name, I will need to create a new account.
So I start looking for how to delete my present Skype account before creating a new one. And I followed all the instructions in this topic "https://support.skype.com/en/faq/FA142/can-i-delete-my-skype-account". Now I need to remove My Skype Name from the Skype directory. I tried to contact Skype Customer Service by Email but they're having some problems at the moment.

Hi, Community14,
Thank you for your report.  Please try contacting Skype Customer Service again, this time using a different web browser than you typically use. 
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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