Remove password in pdf

I just downloaded Adobe and 'Forms Central' for the purpose of removing an existing password in a pdf file. The prg won't import it because it is password protected. What should I do differenly?
Thanks in adance for replies!
DEB

Hi DEB,
Are you opening the PDF in Acrobat? Then, you may be able to remove the security. On that Security tab in the document properties, are you able to change the security settings? The person who created the file may have applied both a document open password, and a document permissions password (which prevents actions being taken on the PDF). If you have the passwords you need, and you have Acrobat, you should be able to turn off the security and save the file.
Best,
Sara

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[email protected]
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Remove password in pdf

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