Removed add-on and firefox is affected
I installed foxlingo as an add-on translation tool. I have removed it and some sites are still being translated into another language. I've uninstalled and reinstalled firefox and still having issues
Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Firebug
1.9.2
true
[email protected]
MeasureIt
0.4.10
true
{75CEEE46-9B64-46f8-94BF-54012DE155F0}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
3
browser.startup.homepage_override.buildID
20120614114901
browser.startup.homepage_override.mstone
13.0.1
extensions.lastAppVersion
13.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1340605296
places.history.expiration.transient_current_max_pages
100641
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon 3100 Graphics
Vendor ID
0x1002
Device ID
0x9611
Adapter RAM
256
Adapter Drivers
atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.632.0.0
Driver Date
7-2-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS Util
3.13.4.0
3.13.4.0
NSS SSL
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS S/MIME
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
Similar Messages
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I used "my documents" for the profile folder, I removed the profile and firefox asked if i want to remove its file, and it took ALL my file except a few, all my photographs etc, are these now unrecoverable? as they are not in the recycle bin
disaster, thanks firefox 1 year of photos lostThanks for the obvious question. I mean it. The very same thought came to me this morning and, sure enough, I had booted into another drive--my old one that, of course, had the old desktop, etc.
It didn't dawn on me that this was the case since I hadn't set it as a boot drive but I guess in the course of all the restarts I did, it got switched.
I'm back to normal again. -
I recently updated to Firefox 3.6.8. During the install routine I thought I had said OK to the process of automatically updating associated addons so when the Postal Museum prompted for an update to a new release of Java I let it happen. I sent them an email but do not remember closing down Firefox. Hour later, I clicked the Firefox button to launch it again; two seconds of eggtimer then nothing else. Tried to launch it from Start/Programs/Mozilla/Firefox. Same eggtimer. (Running WindowsXP on a middle-aged desktop).
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
Your plugins list shows outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.0 r32
* Java Plug-in 1.5.0_09 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/ -
Trouble w/Norton Identity Safe and Registration and Log In to Firefox Add-ons and Firefox Help pages
I don't understand it, but now it let me login that time to give more details. So, I don't know...this is very confusing to get an updated Version (8) and not have Norton Identity Safe. I've rebooted, run the Norton Live Update several times.
Then, the Firefox Help wouldn't let me log in to the page, said I already existed, but wouldn't let me have access to the page. Then, once I asked the question, it recognizes me. Very confusing stuff.
Could not sign in to the Firefox Add-on page, either.http://community.norton.com/t5/Norton-360/Firefox-8-Support-for-Norton-Toolbar/td-p/581640
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i install all ADD-ONS and i want to remove it from my browses to be back as standard firefox browses i try to delete the program and re download it but it's return with all ONS please help
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
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I had Copernic Desktop Search installed with an add in to Firefox. On removing CDTS it has left the add-in and the remove button is inactive ie greyed out and I can not delkete it or see the folder in the extensions. Help appreciated to get rid of it.
uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
I want to restore my old version of firefox. I also want to restore my security that was disabled and all my plugin and add ons. How do I return to where I was?
The only fully supported and updated versions of Firefox are 3.6.22 and 6.0.2. All other versions contain security of stability errors that have not and will not be corrected.
'''''"...my security that was disabled..."'''''
Any toolbar that your security application installs into Firefox may have been disabled because the developer has not updated their toolbar.
*The functioning of your security application should not be affected, just the toolbar.
*You can try updating your security product as some security application developers have recently released updates of their products that are Firefox 6 compatible.
*You can visit and/or post on your security application developer's forum to see if they can make suggestions for you or let you know about their plans to update for Firefox 6 compatibility and to confirm that your security application is still fully functional, just the toolbar is disabled.
Firefox has a built-in function that provides one of the major functions of most security application toolbars. '''''Safe Browsing''''', the built-in Firefox component, will warn you when you try to go to a known Malware or Phishing site:
*http://www.mozilla.com/en-US/firefox/phishing-protection/
*'''''Sample''''' warning screens:
**http://www.mozilla.com/firefox/its-a-trap.html
**http://www.mozilla.com/firefox/its-an-attack.html
'''''"...all my plugins, add ons, and so forth..."'''''
I can see many plugins that were not disabled; click "More system details" to the right of your original post.
If any extension(s) other than Java Console (see below) were disabled, please reply with a list of the disabled Extensions and/or Plugins (Add-ons > Extensions and Add-ons > Plugins).
'''<u>Java Console</u>'''<br />
Unless you do Java programming/development or debug Java applets on web pages, you do not need Java Console. Java update will install a new Java Console with each update. Removing the Java Console extensions has no effect on the functioning of Java for web browsing. You can see, '''''but not remove''''', the Java Console extensions in Add-ons > Extensions. Java Console extensions can be safely removed '''''manually''''' by following the instructions in this article:
*http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck! -
Third party add ons harassing safari and firefox
third party add ons harassing safari and firefox both, tried turning off cookies add ons etc etc, removing all the files from library/script, add ons etc etc nothing works, when I press a link sometimes a blank page pops up with the top sites view and several commercials by the way, here's a screen http://tinypic.com/r/m7rsl0/8
could someone please help!
noahYou installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
After upgrading firefox it gets hung up on checking for compatibility add-ons and won't run
I still can't find an answer on any of the support forums and no one helped me when I asked yesterday, is there anyone that may have a clue as what I can do to fix this?
I updated my fire fox on my MAC OS X to 3.6.6 version of firefox, everything went smooth till I open FireFox then the window firefox update opens up and about 1/3 through the process it gets stuck on Checking Compatibility of Add-ons and doesn't go any further. I have hit cancel and firefox opens but it doesn't open any web sites. I have removed firefox and re-installed and it is still doing the same thing. I have also let it run over night thinking it may just take a while and it never progresses, please advise, I am new to MAC but FireFox is the only browser on my mac that will open one of my business pages, known issue with mac for this company.
== This happened ==
Every time Firefox opened
== upgraded ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.
Mac: /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/ -
I have tried setting my homepage to Google and to Bing but Firefox closes as soon as the page loads. Starting it a second time works with no problems.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to reset Firefox.
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
Reset creates a new profile and tries to import some settings from the old profile leaving the old profile intact.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
Also check the settings in your security software.
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
How do you identify and remove add-ons/extensions
The explanation of how to remove add-ons tells you to click on menu (and then 3 parrelel bars) What menu is that? I figured out(by trying each and every menu until I figured out it was the tools menu. when I get to the last step it says click the remove button. There is NO remove button at that point (just an enable button which is the last thing I want to do. I am talking about the Cinema ploos extension. It represents it's self as an upgrade with many improved features, but all it is is an add bot that is noisy and obnoxious and they want a one time fee (extorsion) to remove it
Application Basics
Name: Firefox
Version: 33.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Cinema ploos
Version: 0.95.5
Enabled: false
ID: [email protected]
Name: DivX Plus Web Player HTML5 <video>
Version: 2.1.2.145
Enabled: false
ID: {23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Graphics
Device ID: 0x6740
GPU Accelerated Windows: 1/1 OpenGL (OMTC)
Vendor ID: 0x1002
WebGL Renderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasBackend: quartz
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141011015303
browser.startup.homepage: http://dvd.netflix.com/Queue?lnkctr=mhbque&qtype=DD
browser.startup.homepage_override.buildID: 20141011015303
browser.startup.homepage_override.mstone: 33.0
extensions.lastAppVersion: 33.0
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
media.gmp-gmpopenh264.lastUpdate: 1414115832
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1414115827
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1414111485
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1414111483
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSMIME
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSSL
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSUTIL
Expected minimum version: 3.17.1
Version in use: 3.17.1
Experimental Features
Above is the results of your troubleshooting request. The extension I want to remove is called Cinema ploos 0.95.5 I currently have it disabled, but want to get rid of it altogether. One note I am on an I-mac. -
I just loaded Firefox onto my laptop. I set up the the sync add on and had no errors. When I hit sync now I get "Sync encountered an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically." I have gotten this message for the last 10 hours. Should I wait or is there an issue with my setup? I checked the Mozilla sync server status and it listed no issues.
There was a server out last week. see below. now everything works great. thanks for the follow up.
To:
Subject: [Bug 744289] sync107.db.scl3 down
Do not reply to this email. You can add comments to this bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=744289
Gregory Szorc [:gps] <[email protected]> changed:
What |Removed |Added
Status|UNCONFIRMED |RESOLVED
Resolution| |FIXED
Summary|error in sync |sync107.db.scl3 down
Last Resolved| |2012-04-10 19:39:11
--- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
servers was down and for whatever reason we didn't notice.
It should be working now. If you still see errors, please reopen this bug.
Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
------- You are receiving this mail because: ------- You reported the bug. -
Just updated to 8 & now I can not open any web pages as well as firefox will not close out, it still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls -
I recently had to disable and enable all add-ons on Firefox. Now when I google something, when I hover over the website preview and click 'cached' it won't highlight the key terms anymore. How can I fix this?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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