Removed from Sale

We've delivered two books to the iBooks Store with iTunes Producer. The first one went through just fine. The second one, however, has the status of "Removed from Sale." It's been that way since September and I can't get it to change. I've triple and quadruple checked all the settings and they all seem correct. I submitted the book again but that hasn't made any difference. Any ideas on how to fix this? Where to go for help?
Thanks

Hey Rick. I found out what happened with mine and had it resolved. They're really specific with the thumbnail image.
"Cover art should be at least 600 pixels along the larger axiss and must be a TIFF,JPEG, or PNG file in RGB Color mode.For an average trade paperback, this could be 400 x 600 minimum size, as the books are generally taller than ther are wide. For best results, deliver the largest pixel dimensions possible (for example, 1200 x 1200 pixels.)"
The was what's written in the iTunes Producer User Guide pdf file. My previous thumbnail was 250x250 but after changing it to 600x600 my ibook recieved the green light
Hope this help!

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