REMOVED ITUNES FROM COMPUTER AND RELOADED A NEW ACCT HELP!!!!!!

MY BUDDY IS OPERATING VISTA, HE BOUGHT A EXTERNAL HARDDRIVE, COPIED (MOVED HIS LIBRARY OR FILE TO THE HARDDRIVE) MADE SURE IT SAVEF, THEN HE REMOVED (UNINSTALLED ITUNES AND ALL THE OTHER FILES PER ITUNES UNINSTALL PROCEDURE AS IT STATES IN EXACT ORDER. HE THEN RESTARTED HIS COMPUTER AND SIGNED BACK IN TO ITUNES UNDER HIS OLD ACCOUNT AND HIS ENTIRE LIBRARY APPEARED AS IF NOTHING HAD BEEN DONE. HE REMOVED ITUNES AGAIN AND SIGNED UP FOR A NEW ITUNES ACCT WITH A DIFFERENT E-MAIL ADDRESS SO NOTHING WOULD BE RECONIZED AND DOWNLOADED IT TO COMPUTER, DURING THE INSTALL PROCESS HE GOT A ERROR MESSAGE SOMETHING TO THE EFFECT THAT " WINDOWS HAS ENCOUNTERED A PROBLEM OR A MALFUNCTION OR AN ERROR AND PROCESS STOPPED AND WINDOWS CLOSED OR SHUT DOWN" ANY IDEAS AS TO WHAT COULD BE THE PROBLEM, HE CANT GET HIS COMPUTER TO INSTALL OR DOWNLOAD ITUNES.

You can connect as many ipods to one PC as your budget will allow.
http://support.apple.com/kb/HT1420
+sync to an unlimited number of iPods+.
+delete all music from itunes and empty files to recycle bin then empty recycle bin. wont this help.+
That sounds like a scary way to delete all the music files!
My advice is, use Windows Explorer to clean out the duplicate files.
Then start over with a blank itunes library - he could move/delete his itunes database file while iteuns is closed.
iTunes will create a new blank one next times it is launched, since it can't run without it.
The name of that file is
*iTunes Library.itl*
Message was edited by: Katrina S.

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Doublechecking something Emcee. I see you've got Windows 7 x64, so I'm assuming you've got at least 4 GB of RAM. Do you also have an NVIDIA USB EHCI chipset on that PC? If so, see the following Microsoft document:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972]

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Hi,
As I say in the question I don't know what happened but Firefox just stopped operating and then became erratic. So I removed the firefox programme from my computer and reloaded Firefox.
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speck1 wrote:
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Hello mjons79,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ht1420
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I can not remove itunes from my computer.

I've tried all these steps, in this link
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/ignore. i got it.

REMOVED ITUNES FROM COMPUTER AND RELOADED A NEW ACCT HELP!!!!!!

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