Removing a Mail Account with no access

Hey everyone,
I have a Gmail account that I was using for a while and I added it in the Windows 8 Mail app months ago, and it was fine. Since then, I have deleted/closed the email address with Google. Now, I can't remove it from the Win 8 Mail app.
It's marked as "Needs attention" on the bottom right-hand list of email accounts. Because of that marker,
I cannot edit settings on the account. Clicking on it opens the "Connecting to a service..." pop-up, asking me to log-in to the account (that I no longer have access to). If I go into the settings charm and try to edit accounts there,
it's again marked as "Needs attention", and clicking on it there opens up the Connection pop-up again. The behavior occurs on all 3 of my Windows 8.1 devices, including my Surface 2.
Any ideas on how to get rid of it? I just want to get rid of that account from the app. If I need to go into the registry/AppData, I'm more than comfortable doing so. I just don't know where to look.

I am suffering from the same problem and I have been searching for an answer forever.  Did you read the original question?  "If I go into the settings charm and try to edit accounts there, it's again marked as "Needs attention", and clicking on
it there opens up the Connection pop-up again."
What this person is saying is that there is no ability or opportunity to 'Remove Account'.  The 'Connecting To Service' message pops up and is asking that you to 'sign in'.  You can't sign in to an account that doesn't exist and there begins the
endless loop.  
I really find it hard to believe that there is no way to remove the account from the list after it has been deleted.  I even went into Credential Manager and removed the account from there and rebooted to no avail.
Uninstalling the Mail App and reinstalling does not resolve the issue.  Removing it from Credential Manager does not resolve the issue.  No one has an answer?  How can no one have an answer to this?
If any of you told me it is impossible to remove the account from the list - that would be an answer - at the very least I could put it to rest.
Thanks 

Similar Messages

  • When opening my Outlook 2010 with new added e-mail account with Exchange Server, I have to click manually on my standard e-mail account for checking mail

    When opening my Outlook 2010 with new added e-mail account with Exchange Server supplied by my employer, I have to click manually on my standard e-mail account for checking mail. Do I have to upgrade my Microsoft Office 2010 or how can I make my Outlook
    2010 check all my four e-mail accounts without manually click on my accounts?
    Sincerely
    Ketil Hothorp

    Hello Ketil,
    Good Day...
    Seems to be the Issue is Syncing emails, now I would recommend you to Remove and Add the Account and try and check if the emails are getting synced automatically.
    Hope this is with Single User. If it is with Multiple Users then we need to check the permissions assigned.
    Regards,
    Praveen

  • HT1277 How do I sync Google Apps mail account with Apple Mail 5.2?

    How do I sync Google Apps mail account with Apple Mail 5.2?

    To add your Google Apps mail account:
    1. Select Mail-->Preferences
    2. Select the Accounts icon and click the + button in the lower left corner.
    3. An Add Account screen should appear
    ADD ACCOUNT
    4. Add your
    Full Name
    Email Address, and
    Google Apps password
    in the appropriate boxes.
    5. Click the Continue button and the Incoming Mail Server screen should appear.
    INCOMING MAIL SERVER
    6. From the Account Type pull down menu, select Exchange IMAP.
    7. Fill in the text boxes as follows:
    Description: what ever makes sense to you
    Incoming Mail Server: imap.gmail.com
    Username: [email protected]
    Password: Google Apps password
    Outlook Web Access Server: www.gmail.com
    8. Click the continue button and the Outgoing Mail Server screen should appear.
    OUTGOING MAIL SERVER
    9. Fill in the text boxes as follows and make sure Use only this server and Use Authentication is checked:
    Description: what ever makes sense to you
    Outgoing Mail Server: smtp.gmail.com
    8. Click the Continue button and the Account Summary screen should appear.
    ACCOUNT SUMMARY
    9. Click the Create button
    10. You're done!

  • E72 - removing e-mail accounts

    Hi!
    I got my E72 today and of course started fiddling with it.
    Somehow I messed up my e-mail accounts, so I want to start over by deleting them.
    When I try to delete the accounts, I get the following error message 'you have to be connected to remove an email account"
    Since I've ruïned the settings for those email accounts I'm unable to connect. 
    Please help! Does anyone know to remove e-mail accounts via another way?
    Thanks in advance,..

    Tried that also.... The sever name of my nokia account in settings is the same as in the addressbar by signing in through http://email.nokia.com through my PC. But my account has been deactivated 3 times in 2 months with an email coming [email protected] stating that my phone has been transferred to another person. (*May be they got a dream about it. But actually, I am the same person who brought this phone with the same internet connection and SIM number).
    I contacted the nokia helpline also .... First time they asked me to hard reset my phone through *#7370#  , I did that and my service got activated after that. But, that was just the beginning, as, I again got the same email just after 2 days with my account deactivated. I again contacted Nokia care & they said that this time they will delete my account from their server & I have to again signup for the service. I did that also and the service got activated. But. Believe me, just after 3-4 days again I got the same email with my account deactivated. This time Nokia care executive have said that they have transferred this problem to their technical department and the problem will be addressed within a week. Since, 24-Aug-2010 my service is deactivated with no call or email from Nokia till now.
    From these 10 years, I was the big fan of Nokia devices, but the way they are addressing this problem and selling this service which is such in a crude phase is very disappointing.
    I felt like throwing my device away.... Such a let down by Nokia !!!

  • How do i delete  multiple emails at one time from iphone Mail account with iphone 4s?

    how do i delete  multiple emails at one time from iphone Mail account with iphone 4s?

    Better than that!
    http://www.youtube.com/watch?v=fKa-KFjUIGE
    Select a message, hold the move button, deselect the message while still holding the move button.
    A new window appears allowing you to move all messages to the trash.
    Bingo!

  • I have business and personal e-mail accounts with different contacts. Can I have more than one address book on my iPhone?

    I have business and personal e-mail accounts with different contacts. Can I have more than one address book on my iPhone?

    Set up an additional user account and use one for work and one for personal stuff - each will have a separate address book. Turn on fast user switching for easy switching between the two.
    AK

  • How do I remove iCloud mail accounts from my iPad.

    Hello. I want to remove 2 mail accounts from my iPad.
    The accounts are located on the following path.
    Settings- iCloud- Account- Advanced- Mail
    The mail account appears here and I want to delete it.

    sign out of icloud at setting>icloud>delete account and it will be gone

  • Access GW mail account with SOAP?

    I will need to be able to bypass the browser and GW email program in order to access a GW mail account. Is SOAP how I would do this? I really don't know what I'm doing, yet, so any help would be appreciated. Thanks

    I apologize for not being clear. Hopefully I'll do better this time. I have a forum that sends out email notifications for posts. I'm trying to give the email recipient the ability to reply to the email to a specific email address. It looks like I can change the reply-to header to send the email to the mailbox I want (but I haven't tried it yet) but I will need to know the specific forum topic and post that they are replying to. If I can set that in the x-fields, that would be great. If that's the case then I'll just need to figure that out. Also, the obvious question here is why have a forum if no one is going to visit it because they can just write emails. I don't have much of a say here, I just do what I'm told.
    Thanks and any other insight would be greatly appreciated.
    Originally Posted by Preston Stephenson
    I'm not quite sure what you are asking for.
    There is the capability to put x-fields in messages
    sent through the internet. There is the ability to
    set custom fields in messages sent internally in
    GroupWise. You do not have the ability to add information
    to the reply-to header.
    Preston
    >>> On Tuesday, July 27, 2010 at 6:59 PM, Michael
    Bell<[email protected]> wrote:
    > On 7/27/2010 8:36 AM, emateer wrote:
    >>
    >> Thanks I'll check into that. Would you happen to know if I could attach
    >> extra information to the "reply‑to" header that would still have the
    >> mailbox receive the email and then retain that information, like
    >> parameters, so that I can use it later, or if there is another place I
    >> can ask this question?
    >>
    >> Thanks again.
    >>
    >>
    > I seriously doubt you can change that header anywhere. Fortunately there
    > is almost no reason to do so in the modern world. However your question
    > is vague and poorly worded and would make a lot more sense with a
    > lengthy (but clear) example.

  • Cannot remove Internet-/Mail Accounts (can't even see them).

    Hey.
    I don't know whats up with this, but when I go to my mail account preferences and press the "-" (minus) it says that "The mail account [email protected] is shared by other applications on this mac. You can remove it from Internet Accounts" and offers me a button to go directly to Internet Accounts. When I go there - I don't see the account. I have several emails installed and I cannot delete a single one. None of them is showing.
    Any help?

    Operating system is Yosemite.

  • Help With Hooking Up A Google Apps Mail Account With Mail.app v 4.4?

    I'd really appreciate it if someone could help me out with this, basically I'm at university, and my university E-mail account is set up through google apps. It looks like this "[email protected]", and I'd like to be able to access this account through Mail.app, but I'm struggling to get the two to play nice, does anyone know what incoming and outcoming settings I need to use to get it to work, or if there's any settings I need to alter in Gmail itself first?
    Thanks a lot in advance for any help anyone can give me.
    Sam

    Sorry, sorted it, just had to fill it all out like a normal IMAP Gmail account but fill out my entire email address anytime it asked for a username.

  • 2nd Yahoo Mail Account - How to access?

    Problem:  I'm unable to set up my personal Yahoo Business mail account on my iPhone.
    I have my work enterprise mail set up with the regular native iPhone mail client.  It is my desire to keep my work enterprise e-mail account completely separate from either my Yahoo or Gmail accounts. 
    I actually have two different Yahoo e-mail accounts, one personal and a separate Yahoo Business account.  I've got my regular Yahoo personal account going to the Yahoo Mail app for iPhone - no problem.  However, I'm unable to find a way to have my separate Yahoo Business account on the iPhone.  The Yahoo Mail app doesn't seem to allow the accessing of two separate accounts by the app. 
    Any suggestions as to how I can access the Yahoo Business account on the iPhone when I've already got a separate personal Yahoo mail account going to my Yahoo mail app for iPhone?    Thanks!

    Locking, duplicate thread see https://support.mozilla.com/en-US/questions/901372 for answer.

  • Can't remove unwanted mail account in Preferences

    On my network, I have a MacBook Pro running Snow Leopard and a Mac Mini running Snow Leopard Server. I had previously activated Mail services on the SNS machine which automatically pushed an email account to the MBP - so alongside my regular Apple MobileMe and Gmail accounts in Apple Mail, I have a greyed out email account provided by Snow Leopard Server.
    However - I have since turned off and disconnected the SLS mac Mini from the network (after turning off the Mail service). I now have a greyed out email account on my MBP - obviously I have tried deleting it under Preferences > Account but it is removed for a moment and then re-appears. It does this regardless of if the MBP is on the network so something locally is forcing this email account to remain in Apple Mail.
    Any ideas anyone?
    Thanks.

    The mail account is owned by the server, not the MBP, so I would image that as the mail account is on the server, it will need to be deleted from the server, with the MBP connected so as both mail clients can synchronise.
    Hope this helps

  • Syncing OS X Mail Accounts with iCloud

    Hi folks!
    I am thinking about finally updating my OS X to Mountain Lion... sad fact is I am still on Snow Leopard.  Well it's not sad... I have not felt the need to update it, been busy with work and didn't want to rock the boat sorta speak, everything currently is working to my expectations.
    I am wondering about iCloud - I currently use iCloud on my iPhone only... not on my Mac (as of course it is Snow Leopard).   I am wondering, can iCloud back up mail accounts like the good ole MobileMe did?  I used to subscribe to MobileMe and one of the features I loved was that I could put all my OS X Mail Account settings into the 'cloud' and restore them at any time.  Is that possible now with iCloud?
    Another idea I had... as I am not using iCloud at the moment on my Mac, I use iTunes to sync my mail accounts to my iPhone 4 - do you think it is possible to send those account settings from my iPhone to iCloud, and then back down into my MacBook once I have completed the upgrade to Mountain Lion?  Better than having to setup multiple email address again ;-)
    Cheers!

    With Snow Leopard you can access your iCloud email by setting Mail up manually:
    Entering iCloud email settings manually in Snow Leopard or Leopard
    You may be able to sync your calendars to iCloud by means of an unsupported hack, and there is a convoluted hack which has been reported as working for Address Book (and as not working by others - I've not tried it), but iCloud's other facilities will not work. This page outlines the situation when you migrate to iCloud, including a link to the calendar hack:
    http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html
    If you upgrade your Mac to Mountain Lion you will be able to access iCloud fully and the data which is already on there will sync to your Mac: you will need to be careful about possible duplicates. You should be asked which set of data should be the master.

  • Mail account with 2 passwords

    I have this requirement. Client uses exchange server. Two people will have the same email account with different passwords.
    To open the mail account, both of them together have to provide the password in 2 steps. Can 2 static passwords can be supported in this scenario or it has to be like 2 step validation with one static password and one dynamic code received through a phone.
    How can the 2 static passwords can be implemented.
    Thanks
    ramakrishna

    Hi Ramakrishna,
    You seem to be interested in something like 2-factor or
    Multi-factor authentication (MFA), however 2 passwords for single
    AD account is not supported by Active Directory.
    Additional Info:
    Manage Risk with Conditional Access Control
    Under the hood tour on Multi-Factor Authentication in ADFS
    Using Multi-Factor Authentication with Active Directory Federation Services
    How to enable password + user certificate authentication in ADFS 3.0
    Regards,
    Satyajit
    Please “Vote As Helpful”
    if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.

  • How can I remove a mail account that does not show up in Internet Accounts?

    I have a Mail account that I cannot remove because it does not show up in System Preferences > Internet Accounts.  How can I remove this account permanently?
    Here is the account in Mail:
    Here is what I get when I try to remove it:
    Here is what shows up when I click on Internet Accounts:

    Thanks, it was linked in iPhoto.  After removing it from iPhoto I still got the same message when trying to delete the account from Mail.  After rebooting, I was able to remove the account from Mail.

Maybe you are looking for

  • How can i get an update for my macbook?

    I have a mac OS X version 10.4.11 and i just recently purchased the latest itouch but i can't use the latest version of itunes because the itunes needs version 10.5 and above. Where do i get this update from? I have tried looking for it on software u

  • Create a user through the API and "Prompt user to change password after next login".

    Using the Adobe Connect Interface, I can create a user and check the checkbox to "Prompt user to change password after next login". Can I achieve the same result using the API? The principal-update action doesn't offer such an option and, as far as I

  • New Message, reply, or forward window does not open in Outlook for Mac 2011

    New Message, reply, or forward window does not open in Outlook for Mac 2011 Outlook acts as if I am pressing a dummy button.

  • Auto mount SD Flash

    Hi, everybody! Help to solve a problem. On my MBA of all 128Gb disk space. I installed in cards reader flash card on 64Gb. If I close/switch off/discharge battery, after the flash card isn't available, it is necessary to pull out and insert still aga

  • User input changes to capital letters after submit

    Hi, I have a button which saves the pdf form in portal.For some reason it is changing all my user inputs to capital letters. I have used pdfsource to store the pdf . I have used pdfsource and changed it to binary format SCMS_XSTRING_TO_BINARY and the