REMOVING ITUNES ASSISTANT
My iTunes got corrupted and I had to delete and re-install when I did that I know get the Setup assistant every time I click on iTunes. I attempted going to my preferences to see if there was anyway to remove but unable to locate. Also, any changes I make under my preferences such as the file path gets reset whenever I close out of iTunes and re-open. Please help
Hello, Vanessa, and welcome to the Discussions.
If you're running a Windows system as your profile indicates, you'll be more likely to get a quick and accurate response if you ask in the iTunes for Windows area rather than here in the iTunes for Mac forum.
Regards.
Similar Messages
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Windows Installer error message when installing or removing iTunes
When I try to either upgrade, install, or remove iTunes, I get this message:
"The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
Anyone know how I can fix this?Microsoft have this help article on this error message;
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q315346#kb1 -
How do I completely remove itunes from my computer so I can reinstall it?
After I did the update I keep getting this message that pops up when I open itunes "The file 'itunes Library.itl' does not appear to be a valid itunes library file. iTunes has attempted to recover your itunes library and renamed this file to 'iTunes Library (Damaged).itl'"
And all my songs are no longer there but in icloudHello aknlily79
The article below will assist with removing iTunes and other components as well.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G. -
Cannot install or remove itunes or quicktime from computer.
I'm trying to upgrade my iTunes and keep getting message that it resides is a network resource and is unavailable, then get message that
Quicktime.msi is invalid and I'm unable to locate a valid version on my system, Quicktime.msi does exist in the directory
I'm using for the installation. Attempts to remove iTunes or Quicktime using control panel and remove program results in
same error.
My iTunes is nonfunctional and has been since I first received this error.
I'd appreciate any assistance in resolving this as I'd really like to use iTunes.your problem is with XP and your system and integrity of your drive.
never used XP
Run %TEMP% and delete everything there
do chkdsk
www.apple.com/support/itunes
not only uninstall but then after restart look and see if all the progams are realy gone
run ccleaner and include registry clean
microsoft cleanup utility was very useful with such problems -
i am not able to install update or remove itunes and install newer versions,
its stops installing and a windows error is shown
i e :: windows installer service could not be accessed , this could occur if you are running windows installer in safe mode
or windows installer service is not correctly installed
the same error happens if i try to uninstall the itunes from the control panel- remove programmes option
im using windows 7 home basic 64 bit version
this eroor is not happening with any other programmes..
can someone tell me how to solve this issue
thanx
tusharReinstalling iTunes is really daunting task. See
http://www.apple.com/support/iphone/assistant/itunes/#section_6 -
trying to remove itunes and its component get this"the feature you are trying to use is on a network resource that is unavailable" click ok to try again or enter an alternate path to a folder containing the installation package "itunes.msi'
tiburon77 wrote:
trying to remove itunes and its component get this"the feature you are trying to use is on a network resource that is unavailable" click ok to try again or enter an alternate path to a folder containing the installation package "itunes.msi'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
How can i remove iTunes 10.1.0.54 saying the feature you are trying to use is on a network resource...enter an alternate path to a folder contaning the installation package 'iTunes.msi'?
< Edited by Host >Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
Can anyone please help me? I have having difficulty removing iTunes from my PC; this is the message I am getting:
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Dear Windows support personel,
As part of my message reads above; I keep getting an i-tunes update message and when I click on the OK to download it, I get an error message saying there was a problem and I need to go to Tools>manual download. Well, I don't know how to do that even though I gave it my best try. I went to the support sight and it had the following message;
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.
If you encounter an error while uninstalling, try repairing the affected component:
I don't know if I should do that since I'm not PC savey. Could you help me by doing the work on my pc for me? I'd be most apprieciative if you'd help me in this manner.
Sincerely,
Christine Bocker
<Email Edited by Host>Let's first try updating using an installer file downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes. -
when i go to open up itunes this message appears "This copy if itunes is corrupted or not installed properly" If i remove itunes will i lose all my bac ups?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
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This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes
I keep getting the above error everytime I plug in my iphone.
I am not daft, I do have the 64bit version of iTunes installed already. When I installed itunes 10.5 and more recently 10.5.1 I got an error message that rolls back a section of the installation (The updater I think) before finishing off installing iTunes.
After the installation iTunes will work normally apart from when I try to connect a device. At which point I get the title error message and I can not sync my phone.
It's probably down to Itunes not installing properly however no matter what I try I can not sort the problem out. I've tried uninstalling all apple programmes followed by a registry clean, then reinstall. I've tried the same again but in a specific order. I've tried repairing iTunes, repairing the updater etc etc. Nothing seems to work. I'm out of ideas.
Has anybody had this problem? Please can somebody tell me how to fix it!
Getting an iPad this Christmas and if I can't sync that up to my PC I may just have to go over to ANDROID!!!Is there a way to install this on its own?
Yeah, let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunes64Setup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunes64Setup.exe, and select "Extract to iTunes64Setup". WinRAR will expand the contents of the file into a folder called "iTunes64Setup".
Go into the folder and doubleclick the AppleMobileDeviceSupport64.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport64.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
How can I remove Itunes from my xp? It says It is corrupt, installed incorrectly.
How can I remove itunes from my xp? It says it is currupt and installed incorrectly.The missing itunes.mis file. Can't upgrade to for my ios upgrade...Thank you
This link was the first hit with a Google search for "removing and reinstalled iTunes with XP".
A Google or internet search is your friend with a wealth of info just a mouse click or two away.
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