Removing name from contact list

There is a group to which I send a general e mail a few times a month.  I have these contacts listed under a group name, so when I type in the group name under "To" all the names appear.  There is one person who  no longer wants to  receive the group notices, and I have completely removed her name and contact information from my address book, but when I type the group name in my "To" box her name still appears.  She has  a "hotmail" account, as do several other members of my group.  Is there anything else I can do, short of trying to remember to delete her name every time I send an e mail to this group?  

When you get hold of one of those first line reps on the phone, it depends very much on just who happened to answer the call.  Some of them are very good.  Others not so much.  The only reason I found out about the memory for the To: line is that another poster had asked about it and I contacted Plaxo about it.  There was an exchange of emails and they explained how the thing works.
Do you see "Forget" to the right of the first 3 o 4 names when that list comes up?  I had no idea what that was for.  It is the automated sorting software that the mail program uses to determine what addresses you use most often when typing in a given letter/word combination into the To: field.  It then ranks them in that order.  If you want it to change you click on Forget and it should remove it from the spot in the list.  At least that's what was explained to me.  But when I first asked them about it they tried to tell me it was something to do with my browser, which it is not.  So I sent them  a screen shot of it and then they said "oh wait----yeah------that thingy", and then gave me the correct information.
They don't all know all the features of the mail  program or address book.

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