Removing Norton that came with HP desktop?
I have the HP Pavillion a6600f and I would like to remove the Norton Antivirus software that came with the machine so I can download and use the Norton suite that comes with my Comcast Xfinity subscription. I've tried installing the Comcast version on top of the other one, but the one that came with the PC keeps over-riding it and telling me that I need to renew it every time I start the pc. It's very frustrating! Itried removing it thru the control panel, manually-folder by folder, but it won't let me! So how do I get rid of it?
This question was solved.
View Solution.
Hi,
Try downloading and running the relevant Norton Removal Tool for the particular version of Norton you want to uninstall - see the link below.
Norton Removal Tool.
When this has completed, restart the PC before installing the new version.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience
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