Removing old app store account

I recently bought a mac and am trying to use the mac app store. The problem is that the app store will only let me use the previous owner's account to update apps. I can buy and download apps fine. Is there a way to remove their information? Some sort of setting the library etc.? Thanks.

The only thing the old user can do, is give you his password, so that you can log on with his Apple ID, and update it yourself. But the ownership will always remain tied to his Apple ID AND that computer.
Only iTS can un-adopt. Though there is a chance they may end up giving you credits instead, let's see what they do.

Similar Messages

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    How can I delete my old app store account from update on my IMac

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    If you are referring to apps from the Mac App Store then you will be better off asking in the Using Mac App Store forum (this is the iTunes Store forum).

  • HT1918 How to remove my credit card from my App Store Account?

    How I remove my credit card from my Apps Store Account??
    I want to avoid unwanted purcharses from my nephew.... Someone can help me?
    I know it's possible to "upgrade" one account adding credit card, I can not find a way to remove it.

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    Message was edited by: jesterwylde

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  • HT204034 How to get an Apple App store account without a credit card?

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    Hello SandraLAVixen,
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    If you already have an Apple ID
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  • Why has PocketMoney by Catamount (which I purchased in 2011) been removed from app store?

    Why has PocketMoney by Catamount (which I purchased in 2011) been removed from app store?

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  • Weird Problem trying to sign into my App Store Account ?  Please Help !!

    Im having a very weird problem trying to sign into my App store account to update my apps and to purchase new Apps. Ive tried to search the net but I cant seem to solve my problem.
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  • De-authorizing a device from my App Store account

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     Cheers, Tom

  • HT201209 How to remove residue app store cards

    I don't remove residue app store cards!

    If you want to remove the balance from your account so that you can change countries then you can try contacting iTunes Support and ask if they can remove it for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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  • HT4484 app store account see my daughter email address not mine.

    my daughter took over our shared itune account.  I created and can see a new account in itunes and iCloud reset 4s, but my macbook pro app store account see her email address not mine.  I did us my old email address.  how do i change the app store acount information to my account?

    You can sign into the Apple Services using either the Apple ID (is this the "primary email" address on my apple id account?)
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  • Consolidating App store accounts

    I originally created an App store account using email address #1. I made purchases on that account. When I signed up for me.com another account was created. I did not notice that this was the account in which I purchased a couple of Apps. So, I now have two accounts both with purchases in them. Is it possible to consolidate these two accounts - so that I only have to access one account to do all upgrades?

    You can contact -> iTunes store support and ask them to consolidate you old iTunes account with your new .me account.

  • Does the balance of a iTunes Gift Card that is "loaded" to my iTunes ? App Store account have an expiry date ?

    Does the balance of a iTunes Gift Card that is "loaded" to my iTunes Store / App Store account have an expiry date ?
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    UPDATE
    Last night, approx.11:00PM  I sent a "Express Lane" enquiry regarding my question.
    I received the following e-mail back at 11:30PM:
    I have read through your email and understand that you would like to know if there is any expiry time for Store Credit on your account. My name is ******* and I thank you for letting me help you with this.
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    Thank you for choosing iTunes as your source of entertainment, *******. If you have any more questions feel free to contact me as I am only an email away. Have a great day!
    I have removed the names and highlighted the answer to the question I asked the forum.

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