Removing Products in B1 Doesn't Remove Them in WebTools

I'm kind of confused about how WebTools is synching with Business One.  I deleted a 14 items in B1 and then ran a successful sync, which showed those 14 records as coming in with a Delete request.  What I don't understand is that those items are not then deleted from WebTools anywhere.  They still exist in the PartsMaster table and show up on my website, and if they were a part of any variants, they are still listed as valid options.  Is that how it is supposed to work?  Doesn't that defeat the purpose of the sync?
Derek

Hi Derek,
Here is the SAP note:
Synchonization Limitations for SAP B1 Web tools 2007
Symptom
List of known Synchonization Limitations for SAP Business One Web tools 2007
Other terms
E-Commerce, NetPoint, Praxis
Reason and Prerequisites
Solution
No Scalability available
In current version it is not possible to distribute the load of SAP BusinessOne Web tools to more then one server. -This functionality will be provided with next version SAP Business One Web tools 2008
Changing Address Names
Changing Address Names in SAP Business One Web tools will cause synchronization problems -This has to do with multiple bill-to addresses for non-vendors not being supported in B1. Address labels should stay constant for consistency.
SAP Business One Web Objects Deletes and Cancels are not supported
SAP Business One Web never deletes anything in B1. To delete, you must perform the delete in B1 and SAP Business One Web tools each individually.
Upgrades will overwrite customization changes to web page files or controls.
If you hand edited any of the existing pages in web directory (.aspx or .ascx extensions) these files will be replaced with the newer files from the install or uprade package and your changes will no longer be active and will need to be reintroduced into the files again if you still feel they are necessary.
Audit Trails or Archiving
Currently no archiving is possible and no Audit Trails are kept.
No Synchronization of SAP Business One Web tools only items
No Synchronization of SAP Business One Web tools only items: Variants, Prospects, Campaigns, Machines & Fitments, Support Projects, Part Attributes, Cross Sell, Additional Media, Additional Notes, Product/Style Lines, Shipping Price Charges/Breaks, Payment Price Charges/Break. -Workaround: can be handled with a custom plug-in. For more information, please download our SDK which contains an API and a synch plug-in tester.
One-Way synchronization from SAP Business One to SAP Business One Web tools
One-Way synchronization from SAP Business One to SAP Business One Web tools: Price Lists, Invoices, A/R Transactions, Deliveries, Inventory -Changes made in SAP Business One to these items will be either overwritten in SAP Business One Web tools or misrepresented in B1.
User Defined Fields do not synchronize.
User Defined Fields in SAP Business One Web tools do not synchronize. Workaround: can be handled with a custom plug-in. -For more information, please download our SDK which contains an API and a synch plug-in tester.
Vendors and Leads do not synchronize from SAP Business One Web tools
Vendors and Leads do not synchronize from SAP Business One Web tools -SAP Business One Web tools synchronizes standard Business Partners only
Template and Production Bill of Materials are not supported
Template and Production Bill of Materials in SAP Business One Web tools are not supported -The only types of BOM's which SAP Business One Web tools supports are Sales and Assembly
Additional Expenses are not fully supported
SAP Business One Web tools Additional Expenses are not fully supported -SAP Business One Web tools utilizes shipping and handling document expenses, this cannot be broken down on a part by part basis. There are only two expenses available to assign. Shipping or handling.
No Synchronization of Mapped Items: Taxes & Codes
Tax laws are often different for e-commerce than for standard commerce. SAP Business One Web tools allow for more flexible tax application.
Restrictions to Pricelist
Restrictions to Pricelist: No support of Hierarchies, Expansions, Pricelist Discount Groups, and Pricelist Account Special Pricing Discount Percentage -SAP Business One Web tools only synchs Pricelists and Account pricing. Quantity Discounts, Hierarchies, Expansions, Pricelist Discount Groups, and Pricelist Account Special Pricing Discount Percentage are not supported.
Account ID should be restricted to 16 characters for B1 synchonization
To synchronize a SAP Business One Web tools account to SAP Business One Web, the account ID should be restricted to 16 characters as otherwise the synchronization will fail.-Whencreating prospect names or new business partners in SAP Business One Web tools, limit the Account ID to 16 characters or less.
Taxes need to be Setup seperately with SAP Business One Web tools
Appropiate retail internet taxes for your localization will need to be created. When these tax codes are created you will need to make sure to use proper and valid start and expiration dates for interent taxes to be calculated correctly for retail customers that are newly created.
Payment Methods need to be created seperately inside SAP Business One Web tools
You will need to add applicability date details for Payment Methods that are in your expenses. These expenses must be created with proper and valid start and expiration dates.
Discount Codes must be setup in SAP Business One Web tools
If discount codes (coupons) are appropiate for your business you will need to set them up in SAP Business One Web tools. These codes can be repeated because of multiple or changing applicability dates. These dates must be entered in an appropiate and valid fashion for the discount to apply. This discount will appear on the SAP Business One document as a discount as well.
Service contracts of type serial number synchronize only from B1 to Web tools
There is no support of serial numbers for items within Web tools, therefore, service contracts of type serial number will synchronize to Web tools, but changes made in Web tools will not synchronize back to B1.
SAP Note Number  Display Print
Note Language    
Version    
Related Notes
1009949   Central Note for SAP Business One Web tools 2007
994090   Release Updates on SAP Business One Web tools 2007
Additional Information
RELEASE STATUS: Released for Customer
Released on: 27.03.2007
Priority: Recommendations/additional info
Category: Release planning information
Primary Component: SBO-WEB-B1 B1 Synchronization - SAP Business One Synch Manager

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