Removing the Pound Sign in MAP IDs

We want to use MAP IDs in our Web Help output in order to
bring up the correct document for each screen. The MAP IDs are
based on the screen names, which makes things pretty easy for the
developers. This is the code for calling the desired screen:
http://www.company.com/help/help_csh.htm#topicId=TOPIC,withnavpane.
Is there ANY WAY (like with javascript or some other magical
thing) we can change the pound sign (#) to a question mark (?) and
still bring up the correct page? We're hoping there is something we
can do in RoboHelp so we don't have to drag a bunch of developers
into it.
Any suggestions you have would be greatly appreciated.

Hello bgatch,
I do not believe that there is a way to do what you are
after. I suspect the better question is why do you want to replace
the # with a ? in the first place? Hopefully, once we understand
the workflow a bit better, we can come up with a better answer for
you.
Thanks,
Bobby W
Adobe Customer Care

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What are the advantages of using Map IDs?

Hi:
I am trying to find out the advantages for using map ids as
opposed to just using the file names for the topics, but I couldn't
find this information in the RH7 Help or the forums. Can you please
list the advantages and disadvantages.
Also, I am describing how I wish to implement the context
sensitive help feature for my application and you can tell me which
approach is better. We make an application that is packaged within
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K

It sounds like your application call needs to call an online
version of the help first and if this is not available to point to
a local copy. Is that right? If so, how this happens is entirely in
the hands of your developers. I know it can be done, just sketchy
on the actual procedure.
As far as the CSH in the help is concerned, you can use
mapids for both versions of the help if you want. If using webhelp
you'd do well to check out
this
link on Peter Grainge's site.

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The Quack here-I am going to repost my question because I was calling the pound sign an asterisk!

Me very tired when I posted my last question!
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( apt_id number
, text1 varchar(2000)
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Any ideas?
Many Thanks
Anton

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Using Map Files / Map IDs

Heya,
RH9, merged webhelp
I'm trying to set up Map IDs for a quasi-context sensitive help feature, and I'm feeling a bit overwhelmed. I've read through the RH9 help which links to the Grainge website and a couple more links, but I'm still not sure what to do.
First, the background:
We auto-generate a set of release notes for new features and fixes. This is done using a script that pulls the relevant information out of Dovetail (basically where all our support and development cases are stored). So basically our release list shows the case number, the area of the software, and a brief summary of the fix/feature. The release notes are script-generated as an .html file that we can link to in help.
The issue is that they want me to alter the release notes so that the case number serves as a hyperlink to the relevant topic in help. So, for example, if we had a new feature for widget making, case number 12345, the release notes entry for this would have a hyperlink that would take the user to the 'Widget Making' help topic.
My thinking is that I can use the case numbers as Map IDs, ie assign Map ID '12345' to the 'Widget Making' topic, and then create a generic link in the release notes that can 'insert' the relevant case number when the user goes to find that associated help topic.
Potential Issue:
We use a merged help system, but we do not need to merge map files. Our help system consists of one mostly-empty parent project (title page, about page, etc.), a project that contains the majority of our topics, a project that contains database information for technical users, and a few other odd projects. All of the linked topics are going to be in the same main child help project. Because of this, the map file/IDs are going to be a single set in a single project, but not the parent project.
Does this only affect the pathway for the basic link (e.g. "webhelp/mergedProjects/child1.htm" instead of "webhelp/start.htm"?), or are there other considerations? For example, the merged help map ID topics I've seen talk about using number ranges to denote the different projects, but since we've only the one, do we really need to do that? To me, it seems like we should be able to use a relatively straight-forward single-project type link, with the only difference being that the the link goes to a child project folder and not the main webhelp folder.
So far in testing, the link doesn't work, so I'm wondering if either the URL is not as straight-forward as I hoped, or I'm missing something else due to the nature of how our webhelp is set up. Because it's a child, do we still need to 'merge' map files even if we don't need one for the parent? (ie we create an empty parent map file, merge it with the child, and link to the parent?)
Thanks for any tips/advice!

Hi,
When you use CSH in a merged project, the master project will automatically check all child projects when the context sensitive id cannot be found in the master project. Peter’s method includes merging the map files but I don’t think that is necessary. We have several merged projects that work perfectly without merging the map files. But Peter is the authority on merged help
It is important to first get the terminology straight. In WebHelp there are Map ID’s and Map numbers. The Map ID (or topic id) is an alphanumeric string that can be anything from one character to a hundred or more characters. Then there are the Map numbers. Map numbers are a number between 1 and 4.294.967.295.
The terminology is important because what RoboHelp calls a Map ID may be referred to as a map number. Reading the article on Peter’s site I get the impression that what is called a Map ID on Peter’s site is actually the Map number in RoboHelp. (Please correct me if I’m wrong Peter.) The Map ID in RoboHelp is the Topic ID on Peter’s site. See step 8 of the article, it describes how to create a test page using the default RoboHelp JavaScript API. But that test page actually uses the map numbers as the default JS API does not support topic id’s, only map numbers.
Your map file tells the following:
‘12345’ is the Map ID or topic ID.
‘1’ is the Map number. The Map ID referred to on Peter’s site if I’m not mistaken.
Calling the Map number 12345 will not work if you use the default method because you are looking for the wrong number. Try the following:
Say that your master project is placed on http://localhost/newproject.htm. Open a new browser window and add the following URL in the browser where you replace the url with the url your project is placed:
http://localhost/newproject.htm#<str=12345
Does this get the desired result? Also try the test page but use ‘1’ instead of ‘12345’. Does this also get the correct page?
You (or your developers) may also be interested in my WebHelp CSH dissection: http://www.wvanweelden.eu/robohelp/webhelp/csh Note that this article is aimed at developers and does not provide any direct answers, but it will help you understand the different settings in RoboHelp.
Hope this doesn’t confuse you and I hope my assumptions about your intended action are correct.
Greet,
Willam

Removing the Pound Sign in MAP IDs

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