Ren Server Issue

Hi All,
I am configuring Renserver. I am facing error HTTP 403. i have performed following steps.
1. configured application server and set psrensrv option, gave auth domain.
2. restarted domain. did not change any thing in webserver.
3. i have full permission access and ID has been given ptpt1200 permission.
4. when i do buffer test it is working.
5. when i do Ping test it is not working.
6. Renserver cluster URL i have given application server domain where my domain is configured.
7. specified same auth domain what i have set in 1st step
Please let me know if you need any detials.

Hi Nicolas,
I have in a situation where i tried several times to change the REN server configuration, but i couldn't get the pop up window properly
REN server configuration in the PIA configured properly, Buffer test fine, REN url Ping is fine,
I am running a sample report to window and txt format, the pop-up window is continuously blinking, but after some time saying REN server not able to connect.
What could be the reason?
Please let me know.
Thank You

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