Renaming Computer Breaks Remote Access To Desktop

I have renamed a couple of computers that were setup using the http://connect and now the user is no longer able to access the computer using Remote Desktop. It is available once they log into the web page but when the click on the icon to remote in it
basically times out saying it's not available. Any help would be greatly appreciated. Thanks
Vern

Can you ping the renamed stations from the server by name and by IP?
Do the stations have static IP addresses or DHCP assigned?
What is providing DNS for the network?
What is providing DHCP for the network?
Larry Struckmeyer[MVP] If your question is answered please mark the response as the answer so that others can benefit.

Similar Messages

Is it possible to remotely access the desktop in OS9.1 from a newer G5 mac?

I have an old 7600 Powermac running OS9.1 and several peripherals on the SCSI bus. I would like to be able to access this machine and the peripherals via my newer G5 machine. So I'm wondering if its possible to remotely access the desktop on the OS9.1 machine with the existing software or do I need some type of network administrator software? Thx in advance!
7600 Mac OS 9.1.x

Yes, there are several remote access apps in the app store. LogMeIn, TeamViewer, and others.
Search the app store and find what works best for you.

HT5306 I do not want to give remote access to anyone but myself as privacy is my friend. Can this remote desktop software still be for me personally unless I allow access and for my MAC lap top only? What if I do not update? compatibility issues with wh

Hello:
Thank you for the update for remote access for desktops.
Personally, I do not want to give remote access to anyone but myself as privacy is my friend. Can this remote desktop software still be for me personally unless I allow access and for my MAC lap top only? What if I do not update? I do use this lap top in other countries. compatibility issues with what?

Apple Remote Desktop is off be default. It has to be enabled for some one to be able to remotely connect to the computer. And then, you still have to have a user name and password on the computer to remotely connect with.
If you want to see if remote access has is enabled for Apple Remote Desktop; you can find the setting in, Apple Menu, System Prefrences, Sharing. If it's enabled, Remote Management or Screen Sharing will be checked.
Beucase Apple Remote Desktop Agent is part of the Mac Operating System; even if your not using it, Apple Software Updates will from time to time offer updates for ARD Agent. Software Updates can some times be stacked ontop of each other; so chosing not to install an update, can mean other updates you may want may not be offered. At least until you install the updates those updates require. Also software updates can improve the security of your computer.

Remote Access Options...

For many years I used Timbuktu for remote access to both Mac and Windows-based systems... now, I want to review my options for Mac to Mac (assume Leopard or newer OS) remote access to desktop and Mac OS X Server systems. Recently I used JollyFastVNC to control a few XServes being hosted and used Cyberduck for all file transfers.
I've done a clean install of Snow Leopard on my primary machine and now that I'm reinstalling things, I want to decide how best to remotely connect to my Mac-based clients. I just noticed that I can run "Screen Sharing.app" via SL (Snow Leopard) and with the correct IP and PW I can control the screen of a remote machine with a public IP address. But there are a few things missing... there is no address book so that you can quickly access different systems.... also, I'm not sure how I could access different systems located behind NAT. With Timbuktu you could access systems behind the NAT by using a port number and assigning that combo (on the router) to a local private IP behind the NAT....
For those of you that use Apple Remote Desktop, how does the licensing work. If you have the 10-pack can you control more than 10 computers? I was told (at the Apple Store) that the 10 licenses refers to the Server OS or controllers and that you could control an unlimited number of client computers--do you know that to be the case?
So, what do you like to use for remote access?
BTW: I do have one client that has a few old G3 iMacs (at least one) that is probably running Tiger but including this is not critical.
Thanks,
Robert

For those of you that use Apple Remote Desktop, how does the licensing work. If you have the 10-pack can you control more than 10 computers?
No. With the 10-user license, you can only add and work with a maximum of 10 client computers at one time.
I was told (at the Apple Store) that the 10 licenses refers to the Server OS or controllers and that you could control an unlimited number of client computers--do you know that to be the case?
If that's what you were told, you were misinformed. I can only presume that the Apple Store employee was confused and was referring to Mac OS X Server where the 10-client license allows only 10 computers to connect for file sharing but it not otherwise limited (e-mail, Workgroup Manager, etc).
If all you need is the ability to control the screen of the client, then Mac OS X Screen Sharing or VNC is probably the most cost-effective option (Mac OS X Screen Sharing uses the VNC protocol for control as does ARD). Either can be used behind an NAT router if you open and forward the ports properly. VNC applications such as JollysFastVNC are easier to configure if you need to access multiple systems behind the NAT device. You'd probably need to run a third-party VNC app on the clients so that you could change their default ports; Mac OS X only uses 5900 unless someone else here knows how to change that.
There are also third-party services such as LogMeIn which can be easier to handle for cross-Internet access, particularly if the client will be mobile (e.g. laptop), but I have no personal experience with any of those.
Regards.
Message was edited by: Dave Sawyer

Remote access using cellphones with wifi possible???

is it possible to remotely access your desktop using cellphone using internet(wi-fi)

can you tell me what is wifi??is it not a internet connection? >
It means a particular suite of wireless networking protocols: 802.11
WiFi only means "internet" if the router you're connecting to is itself connected to the internet - which isn't necessarily the case. Don't use technical terms unless you know exactly what they mean as you risk making your question less clear.

How can I remotely access my computer from a different location on Apple Remote Desktop?

I downloaded Apple Remote Desktop and am trying to access our computer at our church that is in the auditorium and work on slides for ProPresenter from my office which is on a different network. The Mac Pro, which is in the auditorium, is connected to a Netgear wireless router. I would also want to be able to have access to observe and control the screen on the Mac Pro whether I am in my office or at my house. I have tried everything from going to portforward.com, followed those instructions, did port forwarding, used ipchicken.com to get my external IP and made sure that the Mac Pro had a static internal IP address and made sure the computer had access for remote management. Any help to resolve this issue would be greatly appreciated! Works fine when it is on the same wireless network, but I need access being on a different wireless network. Thanks!

Hi austinmac14,
So the steps listed bellow assume some things. They assume that the Airport Extreme Router your configuring is connected directly to the internet connection. And that the Airport Extreme is the only router between your computers and the internet.
That means we're talking about say a DSL modem plugged directly into the Airport Extreme, or a cable modem. in ether case, this assumes that said modem, is not acting as an internet router.
If your modem has multiple ethernet ports on it, or has a little antenna sticking out of it, then your modem is probable also a router, and these steps listed bellow will probable not work.
Also these steps are so one person, can connect to one computer at your work.
Open Airport Utility:
go to the dock
Click on the finder
go to the menu bar
Click on the "Go" menu
Chose "Utilities" from the "Go" Menu
double Click on "AirPort Utility"
Access the Base Station:
Double Click on your Airport Extreme BaseStation that is your internet connection router.
a new window should pop up with your Airport Base Station as the Window Name
Configure Static Address for the computer you want to connect to via ARD:
Click on the internet Icon from the toolbar
Click on the "DHCP" tab
For "DHCP Reservations:" Click on the "+" button
For the "Description" put "ARD"
For "Reserve Address by:" set "DHCP Client ID"
Click the "Continue" button
For "DHCP Client ID:" set "ARD"
write down the number in "IPv4" address field
Click the "Done" Button
Configure routing to ARD computer:
Click on the "Advanced" icon from the tool bar.
Click on the "Port Mapping" tab
Click on the "+" button
for "Service:" Chose "Apple Remote Desktop"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8)"
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Apple Events"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Login - SSH"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "Update" button.
wait for the Airport Extreme to update, and for your computer to reconnect to the airport extreme. (make sure you can load and browse websites.)
Configure the ARD computer to use the correct IP address:
Go to the computer you want to be able to remotely connect to
On that computer, Go to the menu bar
Chose the "Apple" menu bar
Chose "System Preferences…"
Click on the "Show All" button
Click on the "Network" icon
For the active network connection, (the connection on the left side with the green dot), click on it
Clock on the "Advanced…" button
Click on the "TCP/IP" tab
for the "DHCP Cient ID: field put "ARD".
Click the "OK" button
Click the "Apply" buttonNOTE: Under "Status" you should see "(connection name) is connected to (airport base station name) and has the IP address (IP address)." the "(IP address)" address displayed should match the IP address you wrote down in step "3. 8."
Find out what your public internet IP address is.
On the computer you wish to connect to over the internet, gotohttp://whatismyipaddress.com/
when the web page loads, you should see "IP Information:" fallow by a number like 192.168.0.1, write down what ever number it is.
At this point you should be able to connect to the computer remotely
connect to the internet from another location.
open Apple Remote Desktop
go to the file menu
chose connect to computer using ip address
set the address to the address to the IP address you wrote down for step 6. 2.
use the same password as you used to connect to the computer at work using ARD.
So here the catch. If your router gets reset... well then your going to have to configure it again. Also all the same rules you have to connect to the computer at work, also apply to connecting to the computer from over the local network. That means your computer need to be on or sleeping. And if it's sleeping it need to be configure to wake for network access.
Also some network connections change. When it comes to internet connections, some connections are static IP, while other connections are DHCP. If your connection is static... great! if it's DHCP, your address may change. If it dose.. well then your ability to connect will break. And then you'd have to do step 6 & 7 again.
Of corse there are ways around this. But that's kind of another conversation.
Some internet locations may block your ability to connect to your computer at work. This is very common at schools, and companies. Basically any place that tries to control your ability to browse the internet, may block remote access to computers; because a remote computer would completely by pass their web filter.
ALSO there is an easier option. As far as setup. There are programs designed to make remotely accessing your mac as easy as possible. For instance there is LogMeIn or Slack. With both of these programs, it's simple. make sure your computer is always on. Then install the software. Create an account with the service. And then you can connect to the computer almost any where by going to their website.
This option requires no router configuration. It handles DHCP. It's designed to work in as many locations as possible.

How do I remotely access a friend's Windows XP desktop using my ibook?

I hope I am posting this question in the right forum/thread:
I am not quite a newbie on the Mac, however when it comes to issues such as remote access, virtual private networks, etc., I am pretty much lost. I've even poured over the posts here to see if they answer any of my questions, but confusion is setting in, so I thought I'd just put my question out there to see if anyone can give me a simple answer:
I have a friend who keeps having trouble with anything and everything to do with her Windows XP computer, from passwords to router/modem configurations. When she calls, I need to stop everything I'm doing and drive to her house to try to resolve her issue. It would save me (and her) a lot of energy and heartache if I could merely remotely access her computer (she has windows xp home edition) to help her out.
What is the best way to remotely access her PC from my MAC?
Thanks in advance for your help!
ibook G4 Mac OS X (10.4.10)

Microsoft provides a Remote Desktop Client for Mac OS X. Check it out here - http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/ misc/rdcupdate103.xml&secid=80&ssid=10&flgnosysreq=True
For actual connection, I have not tried this, but if you get her public IP, you should be able to connect to her PC.
Macbook Mac OS X (10.4.10)

Westell 7500 - can't remote access into work from laptops (desktop ok), no TiVO connection either

I successfully set up my "upgraded" Verizon DSL service and modem two weeks ago (have had internet connection on desktop and laptops since) but with that transition I lost the ability to remote access into my work computer from home and to have my TiVo connect to its server. I am just completely disgruntled at Verizon's request to pay them $89 for the tech support I need to get my new stuff working as well as my old stuff did - and I'm hoping someone out there can help me instead.
The computer help guys at work said the system at work's port is 3389 and TiVo's support website give as whole list of possible ports (http://support.tivo.com/app/answers/detail/a_id/402/c/105%2C109/r_id/100041). Is this issue something that can be resolved in the router's port forwarding window? Is so, how do I set that up correctly? If it's something else, please tell me what and how! I've read the Veralink 7500 User Manual and I just can't figure out what I'm doing wrong.
Thanks in advance for any help that's out there! And happy Father's Day to you... if that applies!

I solved the problems myself... and here's the solution in case anyone else would like to keep $89 in their pockets!
In both instances (remote access to work and connecting to the TiVO network), it is indeed the Port Forwarding feature you need to use in the Versalink 7500 router setup website (people will try to disuade you of this!). In both cases, I did the following just using different port numbers (depending on what I was trying to get my computer to talk to) and with my computer's firewall on and the router's firewall set to medium. Sorry I couldn't figure out how to post screen shots in this post... prepare to visualize!
1. On the "New Port Forwarding Rule" page, click on "create" for #1, pick "host" for #2, and then select the computer your router is connected to in #3 (it might work with one of the other computers selected, but mine worked with the device he router was connected to).
2. You need to do this step twice - first time select "direction" IN (in #3), second time select "direction" OUT. On the "Create Port Forwarding Service" page, you can name it whatever you want for #1, keep "port forwading" selected" in #2, in #3 you'll need to figure out (a) if you need to select TCP, UDP, or BOTH for "protocol" (based on the online or manual documentation for the system you're trying to connect with), (b) "global portstart" (c) "global startend" and (d) "base hostport" should also be found in the documentation (see note below for Windows remote access and TiVo port info that worked for me) and they are all the same number (ex., global portstart = 80, global startend = 80, and base hostport = 80), and then (e) select the direction (first time, in; second time, out... remember, computer communication is a two-way street, just like humans!), and (f) leave "port direction" as DST. Then you need to (g) click apply after you've added all the ports in both directions (my screen started this sequence of freaky flashy glitchy behavior, but apparently that was the fairy dust making the computer magic happen b/c when it was done, my connectivity was restored!).
3. The port that worked for me to remote access from Windowss PC to Windows PC was 3389.
4. This is the site that had the big list of ports for TiVo, but I think it was ports 80 and 8080 (see the first entry under the troubleshooting port issues) that made the magic happen for me: http://support.tivo.com/app/answers/detail/a_id/402/c/105%2C109/r_id/100041
I hope this is useful to some others and that you just saved yourself $89 in tech support charges for this irritating little issue... go buy yourself a drink and enjoy the summer!
Now I'm off to figure out how to back up these router settings based on the less-than-friendly-to-laymen-computer-users Versalink manual. Wish me luck!

Lync Desktop sharing is not working via Remote Access Server / VPN

Sometimes, few users using RAS (Remote Access Server) / VPN are not able to share desktop.
It is irrespective of other user (from other end) is using VPN or Office wired network.
Note - we have enabled VPN split tunnelling for our environment and the issue is happening after that only.
Also, it is happening with few users not all.
laptop is : HP elitebook 2570p
any resolution ?

Hi,
Did these issued users also meet the issue internal the corporation?
1. Please double check if the split tunnel VPN setting configure correctly with the help of the link below:
http://blogs.technet.com/b/nexthop/archive/2011/11/15/enabling-lync-media-to-bypass-a-vpn-tunnel.aspx
2. As the issue only happen for a few users who using VPN, please try to delete Lync user profile and then test again.
3. Please also try to change another computer with the issued Lync account using VPN to test the issue.
4. Please also try to test the issue with Internet network instead of VPN to test the issue again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Remote access without person at computer?

I have to remotely access my 84 old dad's computer 1500 miles away, often when he is asleep or away. Is there a way to set this up once so I can service his computer without him having to click the two commands to gain access?
Thanks
Larry

Whereas you will have to depend on Dad leaving his computer turned on 24x7 for you, with iChax, you will also need for him to leave iChat running 24x7, plus, unless you are both .mac or .mobileme members, I don't believe that iChax will encrypt your session. It is my opinion that a better way to do this better way to do this would be to do the following:
1. Next iChat session, have him share his screen with you.
2. Launch his Safari, go to his system preferences, network -- get his computer's "router" IP address.
3. Type that IP address into the URL field in his Safari.
4. Navigate to his modem/router configuration pages.
5. Set up port forwarding in his router to forward port 5900 to his computer. Some routers will allow you to port forward to DHCP assigned addresses. Some don't, and in that event, you need to set up his computer to use DHCP with manual address. Find the modem's DHCP address pool and give him an address outside of that range (example: my modem gives DHCP addresses from 192.168.0.64 to 192.168.0.254 -- so I would choose a manual address of, say 192.168.0.63).
6. Back over in his System Preferences, in Sharing, click on Screen Sharing to highlight it. Check the checkbox and fill out the "Allow access for" as appropriate. I would recommend AGAINST selecting "All users" and instead set up an account for yourself. Use an apparent random-character passphrase that is not prone to automated dictionary attack (e.g., a phrase that means something to you but not likely to be associated with you by outsiders and use, say, the third letters of each word to build a passphrase). Do NOT enable VNC access through Computer Settings. (I would normally recommend tunneling Screen Sharing through secure shell using public/private key authentication -- the best way to do this -- but that requires some Terminal.app action.)
7. On his Safari, pay a visit to dyndns.com (or similar, like noip.com, and there are others) and download their (in the case of dyndns) DynDNSupdater application. Install it on his machine and sign up for a free domain name from them. Now, even though your Dad's internet service provider may change his external WAN public IP address, with dyndnsupdater running, you can always connect to his computer by way of the free domain name.
8. On your computer, in Finder, do a ⇧⌘G (go to folder). Go to /System/Library/CoreServices/. Make an alias of the Screen Sharing application and put the alias in your /Applications folder. Also consider dragging the Screen Sharing icon onto your dock.
9. Launch your Screen Sharing and get into its preferences. Click on the "Encrypt all network data" button.
10. Now, you have an encrypted remote desktop connection, only accessible through Screen Sharing to your account name and password-protected. Your dad does not need to remain logged into iChat. From Screen Sharing, you enter your dad's free host name to connect. All accounts on his computer should be set up with "strong" passphrases.

I did your Firefox 5.0 security update and got a virus that caaused my computer to go haywire and kept jumping from page to page as if someone had remote access to my computer.

I recently updated Firefox on my desktop to 4.0. About a week ago I got the pop up for the 5.0 security update. I went ahead and updated and within an hour my computer started switching screens and going back several pages. I closed the internet and ran my virus scan but nothing was found. I then opened my windows task and tried to look to see what other new updates or programs were installed but again the computer would not let me open the window and kept changing the screen and going back several pages. I ended up having to do a system restore to factory settings and it was still happening. I had to go in and disable the remote access option in order for my computer to function properly.

That is a legitimate Mozilla newsletter. As it says in the email:
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Desktop management and Remote access on OES 2 SP1?

I am preparing a migration of several servers from NW 65. SP6 to OES 2 SP1 Linux. One of those servers has ZENworks 7 Desktop Management/Middle tier server installed.
I am seeing statements in the documentation which make me wonder.... We use Desktop Management mostly for remote access, only now and then for inventory. I can live with the idea of doing a fresh install of ZENworks 7 desktop management following migration, and then importing the workstations anew.
I am planning on upgrading to ZENworks 10 later in the year. However, under the circumstances I am wondering if the migration might be a good time to jump to ZENworks 10 Configuration Management? I understand that Console1 goes away(?) but I do not understand what is to take the place of Console1.
Do any of you have experience with making that leap? What are the major considerations I should be looking at?

tkindig,
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Lync Application and Desktop Sharing - Restrict remote access/Telnet

I have a customer and they are paranoid about using Lync application/desktop sharing which could potentially enable remote users from getting into their internal IT systems. They are asking if we could restrict application/desktop sharing specifically
for appls with remote access capabilities (e.g. Telnet, etc.)? Anyone could share any information relating to this? Thanks!

We can’t do this with Lync Server natively. Maybe you want to vote idea at
http://lync.ideascale.com/a/dtd/Limit-AppSharing-for-specific-applications/467874-16285
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found
there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

Does anyone know a true remote desktop to ipad and ipad to ipad remote access?

Looking for an Apple Remote Desktop to ipad program, not App... Then I need a program app for iPad to iPad remote access. Does anyone know of such aspect?

Garageband plus AU plugins, such as isotope OZone, etc. This is the cheapest.

Remote Access: Computer no longer listed as "Shared"

I am out of town an need to access my MacPro from my Mac Laptop. I have done this for many years with no problem, but previously my Mac Pro has always been listed under the “Shared” area on the Finder window. I would simply select my Mac Pro, then either “login” or “Share Screen.” However, for some reason my Mac Pro is not listed in the Finder window. I’m certain the Mac Pro still has sharing enabled, but I’m unsure of how to access the computer if it’s not listed in the “Shared” area of the Finder.
Any help would be appreciated.
Thanks, Dave

Hi David.
Sounds like one of the routers between you and your home network doesn't have the required ports open (though you could double-check to make sure your home router hasn't magically been changed, as well).
-- Basic test: When at home and on WiFi, can you use Back to My Mac? If so, this isn't an issue with either of your computers. It's something to do with your router, or more likely, the routers you're using while away from home.
See: If you have issues using Back to My Mac - Apple Support
This can be a bit difficult to fix if you are staying at a location where you don't have control of the network (like a hotel), but if you travel often, it might be worth investigating or looking into an option that isn't dependent on network ports (a web-based remote access solution).
Hope that helps.

Renaming Computer Breaks Remote Access To Desktop

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