Renaming Robohelp Projects

Recently we changed file name conventions, and I need to
rename a few of the projects. I am having difficulties when
recompiling my projects, and the old names keep popping up. Also
all my External Topics dissappeared
We use RoboHelp for Word version 6. My Primary Layout is
Winhelp 2000.
Could anyone help?

Are you renaming all the relevant files. Check that you have
renamed the .cnt, .doc, .hh, .hpj, .hpr, .rbh and .rft files. There
are also a number of other files that can be deleted as they are
recreated. Finally the .hpj, .hpr and .cnt files need amending
using Notepad to update any references they have for the old
project name. The RH help has a good topic listing the steps you
need to follow. Just use an index keyword of "renaming".

Similar Messages

Can a RoboHelp project be used as a template for other projects?

I noticed there is the ability to "duplicate a layout". Does
that mean I can use my RoboHelp project with all its settings as a
template for other projects. I corrupted an existing project by
deleting a generated HTML file. I forced an update on one of the
chapters in a linked FM book and now for whatever reason in the
generated output, the entire book is being re-created within the
folder for the chapter in which I deleted the HTML output and
forced an output.
Surely I don't have to redefine all the settings again in the
FrameMaker Document Settings dialog, and in the WebHelp layout. All
enlightenment is much appreciated. Come on baby give it to me one
more time! Sorry couldn't resist. It is Friday after all.
Peter

Hi there Writerman_in_TO
You seem to have a multiple segmented question.
I noticed there is the ability to "duplicate a layout". Does
that mean I can use my RoboHelp project with all its settings as a
template for other projects.
In one way, yes you can. You are able to use Windows Explorer
to copy the project folder to a new location. Once you do that, you
can open RoboHelp and open the project. Then click File > Rename
Project and off you go.
Not sure what to tell you about the Frame > RoboHelp
mashup. Not familiar with Frame yet. Hopefully someone more savvy
there will pop in and help.
Cheers... Rick

Error Adding Old MS SourceSafe Robohelp Project Back to SourceSafe

Hello fellow Robohelp Gurus!
I was hoping of you smart and brave souls could help me out
with a pending issue!
Basically, I have a Robohelp X5 Project I USE TO have in
sourcesafe. I removed it from Sourcesafe for several months, but
would like to re-add it now. Unfortunately, every time I try to add
the project to Sourcesafe, it gives me an ERROR!
The error reads: Failed to create database at C:\XXXXXX, and
refers to data\aaaaaaaa.cnt
Database Creation Failed.
What is the data folder and why is it referencing this
specific cnt file? Any luck or ways to bypass this? Can I simply
remove that file? Please advise, if possible!
Any assistance in this is greatly appreciated!

I am not familiar with Visual Source Safe but my xperience
with MS SQL Express might (or might not) help.
I use RoboHelp HTML 6 with RoboSource Control 3 and MS SQL
Express 2.5. At one point, my project froze. I could no longer
check files in or out. Many attempts to remove the project from
version control failed. I finally succeeded after I deleted a file
using Windows Explorer. I also deleted the database in MS SQL
Express. The result was that my project worked but I no longer had
version control.
Since things were working, I returned my project to version
control. Immediately, my project was frozen again. To me, it looked
like I was adding a new project to version control. However, my new
project had the same name as before and the same problem as before.
I tried removing and adding to version control two or three times
before giving up.
Having no other ideas and having nothing to lose, I renamed
my project before I returned it to version control. Amazingly
enough, this small change made a difference. The project now
worked, although, very slowly.
I searched the forum. There was a post about slow projects
and XPJ files. Apparently, an XPJ file is updated when a file is
deleted in RoboHelp. Since I manually deleted a file outside of
RoboHelp, an XPJ file hadn't been updated. XPJ files are text files
with a simple format that inventory various files in a directory. I
checked all of my XPJ files and found one that was out of sync with
the contents of that directory. I updated that XPJ file and the
project has been working at normal speed ever since.
Even though we are using different versions of RoboHelp, and
even though one of us uses Visual Source Safe while the other uses
MS SQL Express, the common thread is removing a project from
version control and later returning it to version control.

HAVE TO KEEP RENAMING THE PROJECT or I can't view it

OK... here's the process...
I compile (layout is HTML), then get the "view results"
button like always. I click on that... nothing happens... SO.. i go
directly to the CHM file and double click to view it from there....
but i get an error that says that the file cannot be opened.
If i try to RE-compile using the same file name, i get an
error that the file is already open in another window.. and that i
should close all HTML windows. However, the only windows open are
the regular RH HTML windows where i am authoring.
SOOOOOOOOOO.. i have to recompile and rename the project,
then not use the "view result" button, but then go the the chm file
and open from there... OK FINE.. BUT... i have to rename the
project EVERYTIME i compile.
I've not had this problem before.. what have i done to cause
this problem?
THANKS!

Hi all,
I have been having the same problem of late. I have not
changed anything by way of file locations.
I can compile a CHM file and I can "usually" launch it by
clicking the view file choice after it has been compiled.
But, if I then make some edits and recompile during the same
session I am unable to open the newly compiled file.
I need to exit RH and then recompile again in order to open
the new CHM file.
Then the process starts all over again.
If I try to launch the CHM file by double clicking on it I
get the following error message:
Cannot open the file:@MSITStore:D:\RoboHelp Office\.....
What I have noticed is a bunch of "new" folders being created
in my Help project folder.
They are all tmp folders but they are all empty.
The folder names are sequential, so a new one looks to be
created each time I compile.
The names are:
!chm_tmp_folder_0
!chm_tmp_folder_1
!chm_tmp_folder_2
etc.
Oh, and I have rebooted my computer since the problem
started.
I am running WinXP Pro SP2.
I tried deleting the CHM file so that I could recompile but I
received an error message indicating that the file could not be
deleted because it is being used by another person or program.
I checked Task Manager and the CHM file is not open.
If I exit RH then I can delete the CHM file. But, if I have
to close RH I don't need to delete the CHM file anyway.
I would appreciate any ideas.
Thanks in advance.

Unable to load the 'C:\InetPub\robohelp\' project. The project is invalid.

We're having troubles opening/viewing our 'prepsmart' project
on our production server. (It works fine in our test environment).
I have tried re-installing RoboEngine 4.0, and successfully
re-generated and re-published the project to the server. However,
when I try to access the project using a url like:
http://<servername>:<port>/RoboAPI.asp?project=prepsmart&context=700,
it displays the message: "Contragulations The RoboEngine has been
successfully created. To get started using RoboEngine, you need to
publish a project. Please see the getting started guide or
deployment manual that corresponds to your authoring tool for more
information. "
I see the same screen if I click on "View Project" within the
RogoEngine Configuration Manager.
When I click the Troubleshoot icon in the Configuration
manager, it lists the following errors:
Unable to load the 'C:\InetPub\robohelp\' project. The
project is invalid.
Project prepsmart cannot be found.
Unable to locate the ' ' window.
Cannot find the list of projects.
If I specify a specific page (i.e.
http://denpiis01:8000/Robo/BIN/Robo.dll?tpc=/robo/projects/prepsmart/Getting_Started.htm),
it displays the help page. So, I
think the web site is configured and working OK.
Any ideas why I can successfully publish the project, but
RoboEngine can't find the project?
Thanks,
Greg

Hello Vipul Kumawat,
I saw a related thread from here:
http://stackoverflow.com/questions/15246449/visual-studio-xaml-designer-not-getting-loaded
Their solution is related to fix corrupt Visual Studio.
So may I clarify the following:
1. What's your Visual Studio version?
2. Have you ever tried to repair Visual Studio from control panel first?
3. Can you reproduce this issue when access any other new projects? For example, Store App, WPF App, or even new simple Windows Phone app? What's the result if you use them?
Best regards,
Barry
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Are Adobe Captivate swf files not compatible with IE8 or IE9 when inserted into RoboHelp projects?

Hi,
I've published Adobe Captivate swf files and then inserted them into my RoboHelp project. I then synced my RoboHelp project with our website and the videos within online help are not functioning in IE8 or IE9. They are only working in IE11.
Thanks,
Jaimie

Hi there
When a SWF plays in IE, it uses the Flash Player ActiveX control. I'm not 100% sure that different versions of IE would share the install. So if you have one version of IE on your machine, perhaps it either doesn't even have the control added in or it's the wrong version.
One thing I would check in the browsers where the content seems to be missing is to right-click the blank area and see if you coax a Flash pop similar to below:
Then note the version number.
You may find that all that you (or others) need to do is ensure you have at least a specific version of the player/add-in installed.
Cheers... Rick

Adding a Loading Animation to a Captivate movie for use in a RoboHelp Project?

Hello all:
I'm inserting SWFs (built in Captivate 5) into Robohelp topics (using RoboHelp 9, publishing to WebHelp Pro output). These topics hold only the SWFs, so I've published the SWFs to autoplay when opened.
The problem is this: when I publish my RoboHelp project, my Captivate movies display as image icons (see screenshot). There is no loading animnation or screenshot to indicate that the Captivate movie works. If I wait a few seconds (variable, depending on file size of the SWF), the movie will appear and start to play. I'm concerned that my user will think the file is broken and leave the page.
How can I enable a loading animation (or even a loading image) to show my user that there is, in fact, content on the page when the topic loads? I'd like to keep the auto-play functionality, if possible.

The best option is to break out the words because it gives you the most control. However, if the two words you want to glow are next to each other you can use the Sequence Text behavior.
Select the text and apply Text Animation/Sequence Text to the layer. In the behaviors tab, click on the Add parameter and select Glow/Color. This will create a parameter that you can assign to a character, word, line or custom area.
Now you'll need to add several parameters so repeat the above step adding parameters for Glow/Opacity, Glow/Blur, and Glow/Radius. You might even want to change the color of the font for those two words. If so, add a parameter for Face/Color.
Once you have all the parameters added, change the Traversal parameter to Custom. Change the Select parameter to Custom. Use the Start parameter to determine the beginning of the "glow" area, and the End parameter to fix the end of it. Set the Spread to 0 so there is no spillage of the glow to the words on either side.
Now adjust the color, blur and radius of the glow just as you would if you were adding it to the entire paragraph.
Andy

Maximum size of a robohelp project

Hi All,
Assuming you have a high-powered computer, what is the
maximum size you would recommend for a RoboHelp 7.0 project? Is
there a limit specified? Is there a limit for the number of topics
allowed?
Thanks,
Jen

Peter, I did draw the correct conclusion, but perhaps I did
not phrase it very well.
If the user generates Printed Documentation from a RoboHelp
project, then the size of the project (that is, the part of it that
is used to create the Printed Documentation) does have size limits
(or the user needs to workaround this problem by merging multiple
DOC/PDF files afterwards).
Indeed, this only applies for projects from which the user
generates Printed Documentation.
Our high-end PCs have a very large amount of RAM (as much as
the latest motherboards can handle). We can easily manipulate PDF
and DOC files with thousands of pages. But generating more than
1,000 pages of Printed Documentation from RoboHelp seems to be
problematic.
We work with a lot of reports that contain many hundred and
often several thousand pages. Only RoboHelp's Printed Documentation
cannot handle it.
Perhaps I should add that the size of RoboHelp projects
itself does not necessarily slow things down. It is to total amount
of complexity that makes life difficult for RoboHelp. 1,000 pages
of plain HTML and a basic TOC does not cause problems. But tons of
hyperlinks, extensive Index, See Also, Browse Sequences, image
maps, etc. will cause troubles for these same 1,000 pages.
Especially removing items from the database can take some time
then, and increase the likelyhood of a corrupted database.
-- Peter, I hope that this aligns with your
perspective.

Renaming a Project causes error when running locally

The app uses an HTTPservice on a remote webserver. I have
been running the same app locally for weeks. I occasionally publish
up to the web server and all has been fine.
I renamed the project (in the IDE) but now anytime I try to
run the app locally I get:
[RPC Fault faultString="Security error accessing url"
faultCode="Channel.Security.Error" faultDetail="Destination:
DefaultHTTP"]
Still works fine when pushed to the web server.
I have other apps that work fine locally and hit the same web
server for HTTPservice.
I tried renaming other projects and found that the same
problem occured each time the project was renamed.
Any suggestions?

Found the cause of the problem, its FlashFireBug in Mozilla. When a swf is launched FlashFirebug tries to capture the swf, this messes up mobile apps running on the desktop.
Found the answer in this post: http://forums.adobe.com/thread/852612

Get out of memory error when linking Frame doc to RoboHelp project

I just upgraded to TC Suite 5.
Now I'm trying to link FrameMaker files to my RoboHelp project. The FrameMaker files are from a document that was done in Frame 9 (TC Suite 3.5) and now has been converted to Frame 11. It's working fine in Frame 11. No errors when opening any of the files in Frame 11.
I created a new project in RH 11 and tried linking the FM files to it. Some work, but some bring on an Out of Memory message. Interestingly, one file that is 68MB worked fine, one file that's only 58MB brings that message.
I'm going to try using an Externalize Graphics addon that worked well with the old Frame--I can only hope it works with FM 11 now.
Does anyone have any ideas why this is happening, and any solutions besides externalizing the graphics and trying to reduce the file size?
Thanks.

I was finally able to get the files to work by opening and saving in FrameMaker numerous times.
Re: your questions. . . I did not try importing directly. I linked and then generated. Yes, the linking did work with RH9 from the TCS 3.5.

Converting RoboHelp project from v.4.1 to 8

I have problems with converting RoboHelp project created in
RoboHelp Office for Word version 4.1 into RoboHelp for Word version
8.
The project contains documents made in polish language.
Project opens fine in new version of RoboHelp, but during help
compilation to .chm file, I receive some errors. I found out, that
most of those errors are caused by polish characters in document
names. That's no problem - finaly I can modify it. However why it
was not problem in older version of RoboHelp ?
Real problem I have is with TOC - after compilation I don't
have any polish letters in topic names: they are changed for other
letters or characters.
I've made a little project (one simple document in polish
with few topics) in RoboHelp 8 with the same settings like in my
original old project - unfortunately after compilation I received
same errors with TOC.
I think that I missed something in project settings, but I
don't know what it may be. My other idea: RoboHelp doesn't support
polish language anymore :( because I don't see it in list File >
Project Settings > Language.
Please help me to solve this problem.

The information she provided was from QuickTime Player.
It would seem that the tapes were shot that way (for whatever reason).
She can try capturing the tapes again, maybe it will make a difference, maybe not.
A couple of things to try before starting to recapture:
Deleting FCP Preferences:
Open a Finder window. Set the view mode to columns:
Click the house icon that has your name next to it.
Click the folder "Library" in the next column.
Find and click the folder "Preferences" in the next column.
Find and click the folder "Final Cut Pro User Data" in the next column.
Move the files "Final Cut Pro 4.0 Prefs", "Final Cut Pro Obj Cache" and "Final Cut Pro Prof Cache" to the Trash and empty it.
Open the project in Final Cut Pro. Go to the menu bar: Final Cut Pro > Easy Setup > NTSC DV > OK
Menu bar again: Sequence > Settings > Load Sequence Preset > OK > OK.
The procedure above has reset FCP to it's default values and set the project for NTSC DV.
If the warning still appears, it is not an FCP problem.

Renaming RH8 project under VSS control.

Hello All!
My problem is that most of my projects were created in RH X5 and there are project directories and image files with spaces in the names. This never seemed to be a problem with X5.
But now we are in the process of updating our various projects to RH8 and the spaces in directories and files has created a huge time consuming problem that I am sorting through project-to-project.
Now I have found some RH projects with RH project-generated files (xpj, syn, stp, ppf, phr, ign, hhk, hhc, glo, brs, ali) that have spaces because the projects were initially created with spaces in the names.
I tried to just do a file>rename, but the rename option is greyed out in the menu. I opened several projects and it appears to be the same across the board--the rename option is unavailable for any projects in VSS.
Just to be sure, I created a new project ("test project" with a space in the name) NOT under VSS and was able to rename to "test_project" with no problem.
Is it possible to rename RH8 projects when they are under Visual Source Safe?
If spaces in file names are bad in RH8, then I'm assuming that spaces in the project-generated files are also bad.
Can anyone advise me in this situation?

Thanks for responding, Leon.
Unfortunately, we upgraded the X5 license to RH 8 and can no longer use X5.
Also, I was a bit confused on the instructions in RSC, since I am using VSS.
Does VSS work through RSC?
I've been thinking about this problem I have with spaces in file names....I know how to eliminate them from my image files and directories, so no problem there--it's just time consuming, but I know it has to be done. Now I'm wondering if it is REALLY a bad thing to have spaces in those RH-generated files (like xpj). RH8 does allow projects to be created with spaces in them which results in those RH-generated files having spaces in them.
So on one hand, the RH Help says no spaces in file names/paths and on the other hand, it will create file names with spaces when the project is created that way! Does anyone know if spaces in RH-generated files (like xpj) are really a problem? Maybe I'm trying to fix something that doesn't need to be fixed.
Thx, Deb

Merge Topics in Robohelp project

Hi
I am using licienced version of Robohelp9.The problem I am facing is described below.
I am creating Robohelp project from a pdf file.Some topics in my pdf file spreads to one page and some to more than one page. If I generate a Robohelp project from it each page creates a new topic
The problem which I am facing by it is if any topic of pdf is covered in several pages (say 3 pages) Robohelp project creates 3 new topics rather than a single topic
Is there any option to merge the relevant topics into one Robohelp9.
Please provide help

Which option are you selecting when you import? I just created a PDF with three topics, each starting with the Heading 1 style. Two topics were multi-page and one was single page.
I selected the first option and the in next screen I selected Style 1 to break the PDF into topics. I got three topics with the correct content.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Importing TOC from other RoboHelp Project

Is it possible to import a TOC from one RoboHelp project into
another one? I searched the help file but couldn't find any
information on it.
TIA.

Hi Rick,
Thanks. I figured a way around it by importing the entire
book again and not overwriting the files I already had in the
project. Basically we have 4 manuals that share the same chapter.
It's a long chapter with alot of sections and I didn't want to have
to import that into each RoboHelp project and "clean" it up for
each manual. So I did it for one manual and then just copied the
files to the other manual folders and did a quick find and replace
for text I needed to change (manual name). However, the TOC for
that section wasn't being created because I omitted it from the
book. And I was too lazy to create a TOC by hand for that section.
But I think I have a workaround that will still have some clean up
but saves time over creating the whole TOC. Make sense:-).
Anna

RoboEngine is not publishing RoboHelp Projects

Hi All,
We are currently using RoboHelp 2.0 that is installed on Windows NT box. We wanted to migrate our RoboHelp Projects from NT box to Windows 2003 Server.
I have installed RoboEngine Configuration Manager 2.00.082 on Windows 2003 server but not able to publish the existing projects.
Do you have any idea what are the steps need to be followed to configure the existing projects?
Is there any settings we need to change for Windows 2003 server? Is Windows 2003 server supports RoboHelp 2.0?
Kindly help me to fix that issue.
Thanks for your help.
M.P.

Hi Mahesh and welcome to the RH community.
That sure is an old copy of RH. Adobe is currently up to version 8 of both the RH Client and RH Server applications so I'm not surprised if things don't work as you'd expect on Windows Server 2003.
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Renaming Robohelp Projects

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